Back Office Outsourcing in the Philippines

Outsourced sales, revenue operations alignment, and customer retention programs. Q-Drive governance. Qai Growth technology. Vertical expertise in healthcare, insurance, telecom, financial services, and SaaS. Customer Experience Contact center programs that run on Qai Care AI from day one. 100% interaction monitoring. Continuous associate coaching. Performance that compounds over time. Personalized direct mail and regulated print for healthcare, financial services, and insurance. HIPAA and SOC-compliant production at scale. Time-sensitive programs delivered without error. Personalized direct mail, HIPAA-compliant regulated print, and on-demand production for healthcare, insurance, and financial services. Time-sensitive. Compliance-aware. Multi-facility. Learn more… Inbound care, AI innovation, and back office support across regulated industries. 36 active Qai Care AI deployments. Associate attrition 30-50% below industry average. Learn more… Outsourced sales programs, revenue operations, and retention solutions governed by Q-Drive and powered by the Qai Growth technology suite. We operate in healthcare, insurance, telecom, financial services, and SaaS. Learn more…

We offer virtual outsourcing services to help you with your administrative tasks. Our team of experts has the knowledge and expertise to assist you in Real Estate, Mortgage, E-Commerce, Health Care, and many more industries. Let us help you reduce your workload and operating costs while improving your operational efficiency. With our wide range of expertise in the industries like Real Estate, Mortgage, E-Commerce, and Health Care, we offer reliable and efficient virtual assistance services that cater to your unique business needs. Let us help you streamline your operations and achieve your goals with our tailored approach. We have a decade of experience in providing virtual assistance services to businesses in the US and UK. Our team of professionals are highly skilled and knowledgeable in their respective fields. We offer cost-effective solutions that help improve your operational efficiency and reduce workload. Quality Virtual Assistants is a virtual outsourcing company that has been providing professional administrative services for a decade. We have helped countless businesses achieve their daily tasks and goals successfully. ” I’m so glad I found the QVA team. They work hard to match you with the right assistant and are very flexible. I would definitely recommend QVA. ” ” QVA is reliable, communicates effectively, and will get the job done. Thanks again! ”

Quinn Data Facilities, Inc. Has been providing outsourcing services from Makati, Philippines since 2007. Built around outbound telephone campaigns and back office support, the company serves clients who need dependable contact center execution without the overhead of building it in-house. For organizations that rely on consistent donor communication, subscriber outreach, or customer engagement, Quinn Data offers a capable BPO Philippines partner with nearly two decades of operating history. The company's outbound telephone services form the core of what they deliver. Teams manage new supporter acquisition campaigns, guiding prospects through the process of becoming active donors or members. Welcome campaigns for new supporters help organizations start those relationships well. Telephone fundraising is handled with attention to message and timing, reaching the right audience at the right moment. Quinn Data also runs subscription marketing campaigns and conducts supporter research and satisfaction surveys, giving clients a clearer picture of how their base is feeling and what they need. Alongside the call center work, Quinn Data provides a broader set of back office and business support services. Accounting and financial support help clients keep their books in order as their programs scale. Web development capabilities mean the team can take on digital projects as well as operational ones. Graphic design rounds out the offering for clients who need campaign assets or marketing materials produced in step with their outbound programs. The company's service profile suggests a particular strength with nonprofit and charity organizations, where telephone fundraising and supporter engagement are ongoing operational needs rather than one-off projects. Subscription-based businesses and telecommunications companies are also a natural fit, given the team's experience with outbound campaigns and subscriber outreach. Operating from Makati, one of the Philippines' principal business districts, Quinn Data runs a standard weekday schedule from 8:00 AM to 5:00 PM. For businesses exploring call center Philippines options or looking to move back office functions to a cost-effective outsourcing partner, Quinn Data Facilities, Inc. Is worth a direct conversation. Contact the team to discuss your campaign goals and learn how their services can support your outreach programs.

RCM Staff BPO, a small Back Office Outsourcing company, is located in Dumaguete City, Philippines. The team provides Back Office Outsourcing and Staffing.

We build and manage high-performing teams in the Philippines, so you can focus on growth. Australian owned, Filipino managed. Globally competitive. Liam Bal is the Chairman and co-founder of Regent BP, an Australian-owned offshore staffing solutions company headquartered in Cebu, Philippines. Since founding the company, Liam has been the driving force behind Regent's vision to deliver high-quality, cost-effective business process outsourcing services that bridge Australian businesses with top-tier Filipino talent. Based in Australia, Liam brings a strong business acumen and a deep understanding of what Australian companies need from an offshore partner, reliability, transparency, and genuine service quality. His hands-on, founder-led approach has shaped Regent's culture from the ground up, fostering a people-first environment that values both its clients and its team members in Cebu. Under Liam's chairmanship, Regent BP has grown into a trusted outsourcing partner for businesses across Australia, offering tailored staffing solutions across a wide range of industries and functions. His vision continues to guide the company's expansion, ensuring Regent remains true to its founding principles while evolving to meet the demands of a dynamic global marketplace. Ana Marie's leadership is forged from nearly two decades of BPO experience. Since 2007, she's risen from frontline service to CEO, gaining an exhaustive understanding of how successful businesses operate. At Regent's helm, Ana Marie helps small businesses maximize potential through smarter, value-driven operations. Her mission: align Australian partners' visionary goals with top-tier Filipino talent.

Relaytask builds dedicated, office-based support teams for businesses that need reliable offshore help without the management overhead. Based in Naga City, Philippines, the company staffs, trains, and manages virtual assistants, customer support agents, and operations professionals entirely to each client's standards. The result is a BPO Philippines model that sits closer to having an in-house team than hiring from a freelance marketplace. The core offering is a managed team rather than a pool of rotating contractors. When a client engages Relaytask, the same named professionals stay on that account, trained on the client's specific tools and workflows during a five-day onboarding setup. That onboarding covers the client's business, a structured task handover, and account preparation before any live work begins. From there, an assigned account manager oversees the day-to-day work and serves as the primary point of contact, with reporting delivered at a cadence the client agrees to, whether that is end of day, weekly, or monthly. Relaytask covers a practical range of outsourcing functions. Virtual assistant services handle scheduling, coordination, and administrative tasks that consume a business owner's productive hours. Customer support teams manage inbound queries and client communications. Operations professionals take on the back office and process work that keeps a business running but rarely requires senior attention. The company can staff a single VA or build out an entire support department, maintaining consistent management and quality across both. The office setup is a meaningful point of difference. The team works from Relaytask's own managed office floor at the KLT Building in Naga City, on company-provided equipment, with on-site supervision. This is not a remote-first or marketplace model. That physical structure gives clients the accountability of a call center Philippines environment combined with the flexibility of an outsourcing partner that adapts to existing workflows and tools. Time tracking is available where engagements call for it, but output-based reporting is equally supported depending on what the client prefers. Relaytask has been in operation since 2019, delivering from its Naga City office throughout. Companies that benefit most are those spending too much time managing repetitive, process-heavy work that could run independently under proper oversight. To see what a dedicated team could handle, Relaytask offers a free 60-minute discovery call and a custom team plan.

Reliance IT Center is an office building for lease along E. Rodriguez Jr. Avenue (C5 Road) in Brgy. Ugong, Pasig, making it a practical address for BPO Philippines operations, outsourcing firms, and IT-enabled businesses seeking space outside the traditional CBD premium. The seven-storey property sits within the Ortigas Fringe, giving tenants close proximity to Ortigas Center, Bonifacio Global City, and Makati without the corresponding price tag. The building offers three dedicated office floors above podium parking, with units delivered in as-is, warm shell, or fit-out-ready configurations. That range of handover conditions gives companies the room to set up customer support floors, back office teams, or call center Philippines operations according to their own layout requirements. An upper-level event center and ground-floor retail round out the on-site amenities. The property sits beside Arcovia City, Megaworld's 12.3-hectare mixed-use township, which adds dining, retail, and commuter infrastructure directly adjacent to the building. For businesses evaluating office space in the C5 corridor as a base for outsourcing or AI-ready BPO work, Reliance IT Center offers a cost-effective and well-connected option. Reach out to the leasing team to check unit availability and discuss fit-out requirements.

Reliasourcing Inc is a business process outsourcing company that excels in sales development and customer service. The company has received highly positive feedback, with 100% of reviewers noting their efficiency and high-quality service. Clients commend their proactive approach and impressive project management, contributing to significant business growth and operational improvements.

Remote CoWorker is a virtual assistant outsourcing company based in Taguig, Philippines, built around one idea: pre-trained, thoroughly vetted talent that fits your business from day one. Every VA placed goes through a rigorous screening process, with only the top 1% of applicants accepted. The result is a pool of professionals ready to handle executive support, customer support, bookkeeping, sales outreach, legal assistance, and patient coordination, among other functions. For businesses that need speed, Remote CoWorker can onboard a VA in under 48 hours. Clients are paired with a dedicated account manager who keeps the remote team accountable and productive over the long term. An AI-powered dashboard provides real-time visibility into team performance, and the company supports HIPAA-compliant and other regulated environments, making them a practical outsourcing partner for healthcare providers, law firms, and compliance-sensitive operations. With flexible part-time, full-time, and long-term arrangements available, this Philippines-based BPO scales alongside your business rather than locking you into rigid contracts. Connect with Remote CoWorker to discuss your outsourcing needs and get matched with the right talent.

Remote Partners AI is an answering service. Their large team of employees is headquartered in Cebu City, Philippines. Their team provides Call Center Services and Back Office Outsourcing.

We provide online jobs for Filipino remote workers and don’t stop there. Our aim is to establish good working relationships between the staff and the clients. Unlike other online job platforms, we have an all-Pinoy in-house staff ready to help you with your queries and provide support whenever needed. We take good care of our partner contractors through our comprehensive contracts, client-hunting, skills development program, fund assistance, and more. We are a privately held company founded in 2007 by a Sydney-based Australian founder. We have an in-house team of 90 Filipino employees supporting our home-based contractors in the Philippines. We are predominantly focused on servicing the Australian and New Zealand market. Our ongoing recruitment and support streamline the entire remote working process so both Filipino staff and Australian business can achieve more together. We connect the strong Filipino work ethic to growing businesses in Australia and New Zealand while facilitating a strong, productive relationship between the two. We help nurture the success of businesses by offering access to a skilled and qualified workforce that contributes great value. Emergence 2022 is an annual investment conference that brings together investors and businesses looking to raise capital from across the globe to connect and share wisdom and open opportunities for innovation and success. This year, Remote Staff is taking on this once-a-year opportunity to showcase its service offerings to more potential clients.

Remotely Philippines is a professional services firm based in Lipa City that specializes in finance and accounting outsourcing for businesses across global markets. The firm brings together highly skilled Filipino professionals to deliver end-to-end accounting, assurance, advisory, and compliance work, giving clients the financial backbone they need to operate with confidence and scale sustainably. The company's core offering covers the full spectrum of accounting and finance functions. For accounting and audit firms, Remotely Philippines acts as a practice extension, helping manage seasonal workload spikes, reduce staff burnout, and keep client deadlines on track. CFOs and finance leaders gain a reliable support team that goes beyond basic bookkeeping to streamline financial reporting, consolidate fragmented systems, and surface the data needed for sound strategic decisions. Private businesses get access to financial clarity around profitability, forecasting, and investor readiness. Beyond accounting, the firm also provides operations support staffing, placing dedicated HR, legal, IT, and administrative professionals to help clients scale without overburdening their internal teams. Remotely Philippines serves a wide range of industries, including professional services, technology and SaaS, real estate, logistics, retail, and e-commerce. The firm also supports specialized sectors such as construction, energy, utilities, non-profit organizations, and healthcare, including pharmaceutical companies and hospital and allied health practices. Consumer goods, manufacturing, and accounting and audit firms themselves are all represented in the client base. This industry breadth means the team brings relevant context to each engagement rather than applying a one-size-fits-all approach. The firm supports a range of finance and accounting software platforms, ensuring its professionals integrate directly into existing client environments. Solutions are built around each client's reporting systems and workflows, and the firm's stated values of accountability, inclusivity, and transparency shape how teams are assembled and how work is delivered day to day. A testimonial from a partner at VT Accounting Associates highlights the firm's responsiveness and its ability to identify candidates who genuinely fit the client's workflow. For businesses evaluating a BPO Philippines partner for back office outsourcing or dedicated finance and accounting support, Remotely Philippines offers a free 30-minute consultation with no sales pressure involved. It is a direct conversation about your goals and whether their team is the right fit.