Verified providers · Back Office
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Back Office Outsourcing Philippines

570 verified companies

Back office outsourcing hands your administrative operations — document processing, order management, claims handling, billing — to an external team. It suits companies whose paperwork has outgrown the people running it. In the Philippines it is the largest single service line, and 570 of the companies listed here run back office programs.

Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.

Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.

Telesys Philippines

Customer Support
Manila4.5 · Google
Unclaimed

Telesys Philippines is a Manila-based call center and outsourcing provider built for businesses that need dependable support without the cost of building in-house teams. The company delivers customer support, technical support, back office processing, and lead generation services, giving clients a direct route to the Philippines' experienced agent workforce. For companies researching BPO Philippines options, Telesys brings practical expertise to each engagement. Whether the need is a dedicated customer support queue, data entry at scale, or outbound lead generation, the team has the infrastructure to handle it. As a call center Philippines partner, Telesys operates with the kind of day-to-day discipline that keeps service levels consistent and clients informed. The company also positions itself Connect with Telesys Philippines today to discuss your outsourcing requirements or request a quote.

Customer SupportTechnical SupportBack OfficeLead Generation+2

Telework PH

Customer Support
Baliuag, Philippines
Unclaimed

Telework PH builds full-time, 100% dedicated offshore teams from Baliuag in the Philippines, so growing businesses get professional, English-speaking agents without the cost and hassle of hiring locally. Their pitch is simple: they build your team, your customers get the benefit. As a BPO Philippines provider, the focus is on keeping costs down through outsourcing while delivering service quality that keeps customers coming back. The core offer covers four areas. First, customer support: Telework PH sources and builds Filipino frontline teams trained to guide customers and solve issues with skill and empathy, the kind of call center Philippines operation that protects customer loyalty. Second, back office teams that streamline operations and strengthen process flow behind the scenes. Third, Filipino virtual assistants who take over everyday tasks like answering phone calls, responding to emails, scheduling appointments, product updates, and social media, freeing owners to focus on revenue. Fourth, data annotation and labeling for machine learning, with trained teams producing accurate, human-powered data for AI applications, making them a genuinely AI-ready BPO. Clients also praise their data scraping, organization, and data compilation work. Their client stories come from founders and CEOs, including media entrepreneurs and agency owners, many outsourcing for the first time. One client described handing off a data compilation project that saved several days of work, with results delivered exactly when and how promised. Another highlighted how the team helped source a virtual assistant and then built the monitoring and communication systems around that hire. Fast agent supply comes up repeatedly. Operationally, Telework PH runs a pandemic-proof remote model called TWPH From Home, which lets them recruit talent from anywhere in the Philippines. That model includes virtual recruitment, streamlined monitoring, up-to-date IT access and equipment, security protocols and data protection, and quiet, productive workspaces. Clients keep full copyright and ownership of everything produced, from knowledge bases and scripts to landing pages and blog posts. Work is backed by binding contracts guaranteeing timely deliverables, talent is pre-vetted, and the team takes an agile, founder-level approach to communication, acting as a virtual extension of your business. If you are weighing outsourcing to the Philippines for customer support, back office work, virtual assistance, or AI data labeling, Telework PH is worth a conversation. Reach out through their profile to connect or request a quote.

Customer SupportBack OfficeVirtual AssistantData Annotation+2

TELUS Digital

Customer Support
Vancouver, BC, Canada1000+4.6 · Google
Unclaimed

TELUS Digital is a globally recognized customer experience and digital solutions provider with operations in Pasig, Philippines. The company helps brands accelerate revenue growth and reduce operational costs by pairing AI-fueled technology with skilled human teams, making it a strong choice for enterprises that need outsourcing at scale without compromising on quality. Their approach is grounded in applied AI and real-world data, giving clients measurable improvements in efficiency and customer satisfaction across customer support, technical support, content moderation, and more. Companies in technology, gaming, fintech, healthcare, and ecommerce turn to TELUS Digital when they need a BPO Philippines partner that can operate at enterprise scale and adapt quickly to changing business needs. If you want to explore what their team can do for your operations, reach out for a consultation.

Customer SupportTechnical SupportContent ModerationAI & Data Services+3

TELUS Digital Philippines Araneta City

Customer Support
Quezon City4.2 · Google
Unclaimed

TELUS Digital Philippines, located in Araneta City, Quezon City, helps businesses grow revenue and reduce operational costs by combining AI-powered technology with experienced human teams. As the Philippines arm of TELUS International, this call center Philippines operation delivers customer support, technical support, back office processing, and digital solutions that span the full customer lifecycle. The approach here is practical: AI is applied to real workflows rather than used as a buzzword. Clients get faster resolution times, better data insights, and the kind of consistent service quality that outsourcing to the Philippines is known for. Teams are trained to handle complex interactions across voice, chat, and digital channels, making this a strong option for companies that need both scale and quality in their BPO Philippines setup. If you are evaluating outsourcing partners for customer experience transformation or back office support, TELUS Digital Philippines is worth a direct conversation. Reach out to their Quezon City team to discuss your requirements and get a quote.

Customer SupportTechnical SupportBack OfficeAI Solutions+2

Telus Digital Philippines Iloilo City

Customer Support
Iloilo City4.9 · Google
Unclaimed

TELUS Digital Philippines has built a strong reputation for delivering high-quality customer experience and digital operations across its global network. The Iloilo City site brings that same standard to BPO Philippines clients looking for dependable outsourcing partners. Services span customer support, technical support, content moderation, and back office functions, making it a capable option for businesses with complex, multi-channel service needs. The team serves clients in telecommunications, technology, fintech, ecommerce, and adjacent sectors. As part of a larger AI-ready BPO organization, the Iloilo operation is equipped to handle both traditional call center Philippines work and more advanced digital processes that require structured data handling, content review, or tiered technical support. Workflows are designed around quality and consistency, which is reflected in the strong satisfaction scores from clients who have worked with this location. Companies exploring outsourcing in the Philippines will find a well-established, professionally run operation here. Connect with the Iloilo City team to discuss your requirements and request a quote.

Customer SupportTechnical SupportContent ModerationBack Office+2

TELUS Digital Philippines Market! Market!

Customer Support
Taguig1000+4.4 · Google
Unclaimed

TELUS Digital has been one of the Philippines' most established outsourcing operations since 2005, running nine delivery centers across Metro Manila and Iloilo with more than 26,000 team members in-country. The company covers customer experience management and digital IT outsourcing, serving globally recognized brands from PCI-certified, carrier-grade facilities in Bonifacio Global City, Quezon City, Makati, Pasig, and Iloilo. For companies evaluating call center Philippines options, TELUS Digital offers strong cultural alignment with North American markets, a university-educated talent pool, and competitive labor costs without a reduction in program quality. Facilities sit near major transport hubs, and the company maintains work-from-home capacity to support business continuity across all programs. Rated 4.4 stars across more than 500 reviews and recognized as a CSR Company of the Year by the Asia CEO Awards, TELUS Digital is a proven BPO Philippines partner for customer support and back-office outsourcing at scale. Reach out to schedule a site tour or discuss your outsourcing requirements.

Customer SupportIT OutsourcingTechnical SupportBack Office+1

TELUS Digital Philippines McKinley Exchange

Customer Experience (CX)
Makati City1000+4.5 · Google
Unclaimed

TELUS Digital Philippines, based in McKinley Exchange, Makati City, is a customer experience and digital solutions provider that helps businesses accelerate revenue growth and improve operational efficiency through a combination of AI-powered technology and skilled human teams. As a BPO Philippines partner, the company focuses on transforming how organizations deliver customer support, applying data and AI to real business challenges rather than treating automation as a checkbox exercise. The team operates at the intersection of technology and service delivery, making it a strong fit for companies that need outsourcing partners capable of handling complex customer interactions alongside intelligent process improvement. From call center Philippines operations to back office functions, TELUS Digital brings a practical, results-oriented approach to every engagement. With a 4.5-star rating backed by hundreds of client reviews, TELUS Digital Philippines has built a reputation for consistent delivery. If you are evaluating outsourcing partners that combine experienced agents with applied AI capabilities, reach out to their team to discuss your requirements.

Customer Experience (CX)AI SolutionsTechnical SupportBack Office Operations+3

TELUS Digital Philippines McKinley West

Customer Support
Taguig1000+4.6 · Google
Unclaimed

TELUS Digital Philippines brings together AI-powered technology and skilled human teams to help businesses grow revenue and run more efficiently. Operating from McKinley West, Taguig, this BPO Philippines powerhouse delivers customer experience transformation across the full service spectrum, from frontline customer support and technical assistance to complex back office operations. Buyers get a partner that blends data intelligence with experienced agents, making it a strong fit for companies looking to scale their outsourcing programs without sacrificing quality. As a global leader with deep roots in call center Philippines operations, TELUS Digital applies AI not as a buzzword but as a practical tool built into daily workflows. Industries ranging from telecommunications to technology and retail rely on TELUS Digital to modernize their customer operations, reduce costs, and improve satisfaction scores. Whether you need a dedicated customer support team, digital solutions that automate routine processes, or a strategic outsourcing partner to handle back office work at scale, TELUS Digital Philippines is worth a conversation. Reach out to their team to discuss how their AI-ready BPO model can fit your specific business needs.

Customer SupportTechnical SupportBack OfficeAI & Digital Solutions+3

Telus Digital Philippines Pavia Iloilo

Customer Support
Pavia1000+4.8 · Google
Unclaimed

TELUS Digital Philippines in Pavia, Iloilo is part of TELUS Digital's global network of contact center and digital services delivery centers. The facility brings enterprise-grade outsourcing capabilities to clients who need reliable customer support, technical assistance, and AI-enabled back office operations from a BPO Philippines hub. The Pavia site handles a range of customer-facing and operational functions, including inbound customer support, technical support, and content-related services. As part of TELUS Digital's broader footprint, the center is positioned to support clients in telecommunications, technology, and adjacent industries that require consistent, high-quality service delivery at scale. Companies looking for a proven outsourcing partner in the Philippines, with the backing of a large international organization, will find the Pavia location a credible option. Whether you need a dedicated call center Philippines team or integrated back office support, this site is worth a conversation. Request a quote or reach out directly to explore how the team can support your operations.

Customer SupportTechnical SupportContent ModerationBack Office+2

TELUS International Philippines

Customer Support
Manila1000+
Unclaimed

TELUS International Philippines gives businesses a single, capable partner for customer support, IT outsourcing, and back office operations, all delivered out of Manila. As part of the broader TELUS International network, the Philippines team handles everything from front-line customer service and content moderation to AI-driven digital solutions, making it a strong fit for companies that need more than a basic call center Philippines setup. The team works across industries, so whether your business is in tech, retail, finance, or another sector, the outsourcing model here is built to adapt. For buyers looking for an AI-ready BPO with depth in both customer-facing and operational work, TELUS International Philippines covers the full range, from back office processing to IT support functions that keep your systems running. If you're evaluating BPO Philippines providers and want to understand what TELUS International can do for your specific situation, reach out directly to start a conversation or request a quote.

Customer SupportIT OutsourcingBack Office

TGT Global

Customer Support
Taguig51-2004.7 · Google
Unclaimed

We’ve helped 300+ businesses build dedicated offshore teams across Philippines & Sri Lanka. We find and nurture your people. You stay in control. Hiring the right people is hard, and many of our partners came to us after seeing poor results with other providers. We’ve simplified the complexities of offshoring by screening thousands of candidates to find the perfect fit for your business, allowing you to cut labor costs by up to 71% with a model that is proven, secure, and straightforward. We know how hard it is to find the right people. It’s why we have a dedicated team of skilled recruiters and interviewers, who have assessed thousands of candidates on behalf of our partners. Costs keep climbing around the world. It’s why we offer an offshoring alternative, helping businesses to save up to 71% on their labor costs. Offshoring is complex though right? Well yes, it can be, but not with TGT. It’s why many of our partners came to us after trying offshoring with other providers. Let’s start with a conversation. Tell us about the roles you can’t fill, your pressure points, the work that’s slowing you down.

Customer SupportBack Office

The Back Room Outsourced Professionals

Back Office
Clark501-10004.8 · Google
Unclaimed

The Back Room Outsourced Professionals is an offshore staffing and business support provider operating from Clark, Philippines. The company builds dedicated offshore teams that work as an extension of a client's own staff, rather than operating as a separate outsourced vendor, so buyers gain ongoing support across back office, administrative, and finance functions without having to build that capacity locally. Listed services include back office support, virtual assistant services, finance and accounting, data entry, customer support, and administrative support. On the finance and accounting side, this covers bookkeeping, payroll outsourcing, and accounts payable outsourcing, along with dedicated staffing for accountant, auditor, and bookkeeper roles. The company also places marketing support staff covering lead generation, lead nurturing, content creation, and social media management. Administrative support covers the recurring tasks that take up in-house staff time, freeing internal teams to focus on client-facing and higher-value work. The company's client base is centered on accounting and bookkeeping practices, with stated support reaching firms in New Zealand, Australia, the United Kingdom, the United States, and Colombia. Engagements are framed as long-term staffing partnerships built around a single dedicated offshore team per client, aimed at shifting internal staff toward advisory and higher-value client work, rather than pooled or project-based outsourcing. The Back Room holds ISO/IEC 27001:2013 certification for its information security management system, certified by BARR Certifications LLC. It has also developed GERI, an AI accounting assistant used for first-pass financial review, and runs an AI Masterclass for accounting teams. The company reports a team of more than 500 offshore professionals supporting over 150 firms globally, with a 90% employee retention rate and a 95% client retention rate. Founded in 2017 by brothers Wayne and Scott Findlay together with Mark Stables, The Back Room Outsourced Professionals continues that offshoring model today, giving accounting and professional services firms dedicated offshore capacity built for long-term use.

Back OfficeVirtual AssistantFinance & AccountingData Entry+2

Back Office outsourcing: common questions

What buyers ask most when comparing back office providers in the Philippines.

01

What does back office outsourcing cover?

Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.

02

Why is the Philippines strong for back office work?

Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.

03

How do I choose between a large and a small back office provider?

Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.

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