Back Office Outsourcing in the Philippines
670 verified companies
Back office outsourcing hands your administrative operations — document processing, order management, claims handling, billing — to an external team. It suits companies whose paperwork has outgrown the people running it. In the Philippines it is the largest single service line, and 670 of the companies listed here run back office programs.
Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.
Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.
Offsure Ltd
Offsure Ltd connects businesses with skilled Filipino talent from its base in Clarkview, one of the Philippines' established outsourcing corridors. Built around the principle that people are the foundation of any successful partnership, Offsure offers outsourcing services designed to extend your team without the overhead of building in-house capacity. The company positions itself as a hands-on BPO Philippines partner, focused on aligning the right people with the right business needs. Whether you need customer support, back office processing, or operational continuity across time zones, Offsure brings a practical approach to offshore staffing that keeps your core business moving. For companies exploring outsourcing for the first time or looking to consolidate their Philippines operations under a reliable partner, Offsure is worth a conversation. Reach out to request a quote or discuss how their team can fit into your workflow.
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Omada One
Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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One CoreDev IT
Back Office Outsourcing company One CoreDev IT was established in 2022. The firm offers Back Office Outsourcing and Staffing, and is midsize.
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One Dial Solutions BPO and Contact Centre
One Dial Solutions is a BPO and contact centre based in Batangas City, Philippines, built specifically for small and mid-sized businesses that want professional outsourcing without the overhead that typically comes with it. The pitch is direct: hand off your non-core processes, reduce operating costs by up to 70%, and redirect your focus toward growth. The company's flagship offering is the VA Pod, a dedicated Executive Assistant service that replaces the need for costly in-house hires. Clients avoid the $80,000+ annual salary, the training burden, and the turnover risk, while getting a pod that is enterprise-ready from the first day. Setup takes 48 hours or less, uptime is guaranteed at 99.9%, and the average client reports annual savings exceeding $50,000. Beyond executive support, One Dial operates as a full-service AI-ready BPO, delivering customer support, back-office processing, and data operations with AI-powered tooling built in for speed and accuracy. The company has made a deliberate choice to serve SMEs rather than large enterprise clients. That focus shapes how teams are built. Roles are clearly defined, processes are documented before work begins, reporting lines are set, and escalation paths exist from day one. For businesses that have been burned by vague outsourcing arrangements, that structure is the actual differentiator. Batangas City is not an accidental choice for a BPO location. Operating outside Metro Manila means One Dial avoids the talent saturation and churn common to traditional call center Philippines hubs. The region draws strong graduates from established universities, producing English-native professionals with genuine cultural alignment to Western business norms. Teams work in-office, under active management, and maintain 24/7 availability to serve clients across time zones. If you are an SME looking to reduce labor costs, add executive capacity, or move customer support and back-office work to a quality offshore team, One Dial Solutions is worth a close look. Visit their website to review pricing plans and run the savings calculator, or reach out directly to discuss your specific operational needs.
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ONE LUNA GLOBAL CONNECTIONS
One Luna Global Connections, Inc. Is a Philippines-based outsourcing company that helps businesses build dedicated offshore teams without the overhead costs of local hiring. Based in Quezon City, the company connects clients with skilled professionals across customer support, accounting, back-office operations, and IT, giving growing businesses a real competitive edge through smart workforce strategy. The company's service model covers a broad range of functions. Whether a client needs front-line customer support specialists, finance and accounting professionals, or IT staff, One Luna builds teams that slot directly into a client's operations. The focus is on offloading repetitive, time-intensive work so that business owners and managers can redirect their attention toward growth and scaling. It's a practical, results-oriented approach to outsourcing. One Luna's four-step process is central to how they work. Rather than offering generic staffing, they build a team tailored to each client's specific requirements. This structured methodology keeps things straightforward and reduces the back-and-forth that often slows down outsourcing engagements. The goal is a smooth handoff that lets clients get productive quickly. One of the clearest advantages of partnering with a BPO Philippines provider like One Luna is the cost dynamic. Clients can typically hire multiple qualified professionals in the Philippines for what a single equivalent hire would cost back home. That kind of savings compounds quickly for businesses adding headcount, and One Luna positions itself squarely around delivering that value at a fair, transparent price. If your business is considering outsourcing customer support, back office functions, or other operational roles to the Philippines, One Luna Global Connections is worth a conversation. Reach out through their website to discuss your team-building needs and get a clearer picture of what dedicated offshore staffing can do for your business.
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One Outsource Direct Corporation (OODC)
One Outsource Direct Corporation (OODC) has been helping businesses cut costs and scale their teams for over 20 years. Based in Makati City, OODC works as a full-service BPO Philippines partner, handling recruitment process outsourcing, managed staffing, workforce training, and back office operations under one roof. Clients typically reduce manpower costs by up to 70% and get new teams up and running in 30 days or less. OODC consistently delivers 98% service levels and holds a 95% Net Promoter Score across its client base. The numbers come from real engagements: one global fashion brand had 1,000 retail staff hired and deployed within 60 days. Industries served include retail, electronics, energy, and international education. OODC's service suite includes HireNow for urgent staffing needs, OneRecruit for smart recruitment, OneAcademy for team training and upskilling, and OneApp for managing distributed teams and performance. Whether a company needs five people or five hundred, OODC has the processes and track record to make it happen quickly. Reach out to request a quote and see what two decades of outsourcing expertise can do for your operations.
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One Workforce Global - Clark
Cut costs without cutting corners. One Workforce Global builds exceptional outsourced teams around your business, backed by technology, driven by results, and supported by experienced professionals who are as committed to you as we are to them At One Workforce Global, we believe the best businesses are built on the best people, wherever in the world they happen to be. Based in the Philippines and beyond, our teams deliver expert support across customer service, healthcare, back-office operations, accounting, architectural and engineering support, and IT services. Our leadership brings decades of hands-on management experience, so your offshore team isn’t just capable, they’re culturally aligned, quality-driven, and genuinely invested in your success. Our approach has always been simple: find great people, align them with great companies, and give them every reason to do their best work. Choosing an offshore support team can be complex, we make it simple. From the first consultation to full deployment, we align the right talent to your systems, culture, and goals. We hire exceptional people, and treat them that way. Our talent is carefully vetted, thoroughly trained, and genuinely looked after. Happy teams deliver better work. It’s that simple. Real cost savings, not race-to-the-bottom pricing. Our clients typically save 50–70% compared to equivalent in-house roles, without sacrificing quality. Technology that works for you. We don’t just provide people, we bring tools, platforms, and automation that help your team work smarter and your business scale faster.
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OneBPO
OneBPO is an Iloilo City outsourcing company that gives businesses a dependable, cost-effective way to handle customer support, healthcare administration, and back office work without the overhead of building those functions in-house. The leadership team averages over 20 years of industry experience, and operations run 24/7 from a secure, monitored facility with active on-site management baked into every shift. The service portfolio covers inbound sales, telemarketing, order taking, data entry, data cleansing, medical transcription, medical billing, medical appointment scheduling, collection reminders, and billing inquiries. That breadth makes OneBPO a practical call center Philippines option for healthcare organizations and other industries needing both customer-facing and administrative coverage under one roof. Several client partnerships have run for six to eight years, which says more about delivery quality than any sales pitch could. If you're exploring offshore outsourcing to the Philippines and want a provider with proven processes, on-the-ground leadership, and a clear growth trajectory, OneBPO is worth a conversation. Contact their team to discuss your requirements and request a proposal.
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OneVirtual Global Business Solutions
OneVirtual Global Business Solutions is a Philippines-based BPO with over 12 years of experience delivering customer support, collections, and back office services to clients in telecommunications, retail, e-commerce, and healthcare. Operating from Iloilo City, they function as an offshore growth partner rather than a traditional outsourcing vendor, with teams that are trained to represent client brands and retain customers, not just handle ticket volume. Performance is tracked through live dashboards covering Average Handling Time, CSAT, First Call Resolution, and SLA adherence, with weekly reporting so clients always know where things stand. Their healthcare team holds HIPAA training, and their Telco-specialist agents are built for churn reduction and retention work. As a call center Philippines operation, OneVirtual scales from 10 to 500-plus seats, so the model fits early-growth companies and established enterprises alike. If you're evaluating customer support outsourcing or need a reliable BPO Philippines partner for digital channels, collections, or healthcare coordination, contact OneVirtual to request a consultation.
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OnSpot Global Philippines
OnSpot Global Philippines is a Taguig-based outsourcing company positioned around what they call the 'Superhuman Outsourcing System,' a delivery model built for businesses that need high-performance support without the overhead of scaling in-house teams. Their approach to BPO Philippines services centers on pairing capable people with efficient processes, so clients get consistent output across customer support, back office, and operational functions. As a call center Philippines provider, OnSpot Global works with companies that want outsourcing to feel like a natural extension of their own team rather than a vendor relationship. Their focus on execution over complexity makes them a practical choice for organizations looking to hand off time-consuming work and refocus internal resources on growth. If your business is ready to explore what a Philippines outsourcing partner can do, OnSpot Global is a straightforward place to start. Get in touch to discuss your requirements and request a quote.
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Open Access BPO
For over a decade, Open Access BPO has empowered high-scaling brands to deliver top-tier CX. We achieve this through a flexible, boutique-style operating model that is tailored to your specific needs and integrates seamlessly with your culture, systems, and tools. Our approach combines exceptional talent with AI-driven workflows and technologies that enhance human expertise and drive measurable growth. Our agile, multilingual CX and back office solutions empower your organization to thrive amid today's fast-paced digital shifts, evolving customer expectations, and competitive global markets. These solutions enable you to adapt quickly and deliver consistently across every touchpoint, ensuring a seamless and personalized experience for your customers. At Open Access BPO, we combine human expertise with AI to deliver robust multichannel outsourcing solutions. Our process involves proactive data-driven CX support strategies, designed to meet diverse customer needs and fuel scalable growth in fast-evolving global markets. This unique blend of human and AI capabilities ensures that we deliver the best possible solutions for your business. By combining exceptional talent with agile, technology-driven processes, we empower brands to stay resilient and competitive in a constantly evolving world. This approach enables us to deliver future-ready CX and solutions that support your digital transformation and long-term growth. As a boutique outsourcing service provider, Open Access BPO is deeply committed to driving the growth of high-scaling enterprises across industries. Our customized solutions are scalable and future-ready, empowering your brand to keep pace with fast-moving markets. With this approach, your team can focus on core business priorities while we manage your customer experience and back office operations with efficiency and precision. Guided by agility and backed by AI-powered business strategy insights, our tailored solutions can pivot alongside your growth strategy. We protect your investment and deliver a measurable ROI, giving you the confidence to scale your business securely.
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Open Look Business Solutions
Step into your power and take control of your next adventure. Whether you’re leveling up, seeking a new challenge, or ready for a heroic comeback your next mission starts now. This is your origin story. Tell us who you are, what powers you bring, and what drives your mission. I’m happy to be working here at Open Look for 3 years now. I get to manage my work and personal life. There’s also a strong sense of trust from leadership–they really focus on the outcome of employees (esp the TA team). In my almost three years with Open Look, I’ve been given valuable opportunities for career development. The people here are incredibly supportive, you can always ask for help whenever you’re facing challenges. The founders are just as approachable and encouraging. Open Look fosters a positive and collaborative culture that truly helps you stay motivated and productive. My journey with Open Look began back in December 2024, and I can confidently say it was one of the best decisions I’ve ever made. I truly appreciate how the company prioritizes employee well-being, fostering a healthy balance between work and life. The leadership team has been incredibly supportive, especially within the HR and Talent Acquisition department where I belong. I am especially grateful to my manager, Ma’am Judy, whose unwavering support and guidance have made me feel genuinely valued. I look forward to many more years of growth and success with Open Look! ❤️ I’m grateful to Open Look for giving me a chance even without prior remote work experience. Now, I’ve been happily working with the company for three years. During this time, I’ve grown professionally and learned to thrive in a flexible, supportive environment. I look forward to continuing my journey and contributing to the team’s success.
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Back Office outsourcing: common questions
What buyers ask most when comparing back office providers in the Philippines.
01What does back office outsourcing cover?
Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.
02Why is the Philippines strong for back office work?
Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.
03How do I choose between a large and a small back office provider?
Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.
Browse other BPO services
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, and POC. Or read the full BPO glossary.
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