Verified providers · Back Office

Back Office Outsourcing in the Philippines

537 verified companies

Back office work is the largest single service line in the Philippine BPO industry, and the most common reason buyers come to this directory: more than 400 of the companies listed here run back office programs. The work spans document processing, order management, claims handling, and the administrative operations that sit behind customer-facing teams.

Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.

Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.

six eleven global services

Customer Support
Davao City, Philippines
Unverified

Six Eleven Global Services is a BPO company headquartered in Davao City, Philippines, offering businesses a reliable path to outsourcing without the complexity. Their core strengths cover customer service operations, technical support, lead generation, telemarketing, back office processing, content moderation, and image annotation. Each engagement is built around the client's specific needs rather than a fixed package, which is reflected in a 99% project accuracy rate and consistently strong client satisfaction scores. The company operates on a secure platform that integrates AI-assisted tools with experienced Filipino agents, allowing clients to scale support operations without sacrificing quality. Their content moderation service combines human review with AI to keep online platforms safe and compliant, while their back office teams help businesses cut overhead and keep internal processes running smoothly. If you are looking for a dependable call center Philippines partner or a BPO Philippines provider that takes time to understand your business, Six Eleven is worth a conversation. Reach out to their team to discuss your requirements and request a quote.

Customer SupportTechnical SupportBack OfficeLead Generation+3

SixEleven Global Services

Customer Support
Davao501-1000AI-Ready
Verified

SixEleven Global Services is a Davao-based contact center built to handle the full spectrum of customer support and back office work that growing businesses need to offload. They run inbound and outbound operations across multiple industries, giving clients a single outsourcing partner for both front-line customer interactions and behind-the-scenes processing. As a BPO Philippines operation, SixEleven brings the geographic and cost advantages that make the Philippines a top destination for outsourcing. Davao's talent pool is strong, and the city's lower overhead compared to Manila means clients get quality without overpaying for it. The team is also set up Whether you need a dedicated call center Philippines team or a back office unit to manage data, admin, or support tasks, SixEleven is worth the conversation. Reach out to discuss your requirements and request a quote.

Customer SupportBack Office

SMA Support Services

Virtual Assistant
Quezon City
Unverified

SMA Support Services, based in Quezon City, Philippines, provides dedicated virtual assistant and back-office outsourcing built specifically for contractors who want to sell more and get paid faster. Rather than routing work through a generic call center, SMA places fully-trained VAs directly inside a contractor's existing workflow, handling everything from inbound lead response and customer support to insurance claims processing and AR collections. Contractors hit a familiar wall as they grow: leads go unanswered, old estimates pile up, insurance checks stall for months, and paperwork crowds out real work. SMA's BPO Philippines team covers both ends. Front-office VAs respond to incoming calls in under two minutes, prepare and follow up on estimates, and keep job scheduling on track. On the back-office side, support extends to job costing, bookkeeping, permit coordination, and financial reporting. As a Philippines outsourcing provider focused on the contractor industry, SMA also trains VAs in sector-specific tools and terminology, including software like ProLine and AccuLynx, so they contribute from day one. Contact SMA Support to learn how a dedicated VA team can reduce overhead and accelerate cash flow.

Virtual AssistantSales SupportInsurance Claims ProcessingRevenue Recovery+3

Smart Outsourcing Solution (SOS)

Employer of Record (EOR)
Muntinlupa
Unverified

Smart Outsourcing Solution (SOS) helps global businesses hire and manage talent in the Philippines without setting up a local entity. Their Employer of Record (EOR) service covers employment contracts, payroll, benefits administration, and full local compliance, so companies can onboard Philippine-based staff in weeks rather than months. Beyond EOR, SOS builds dedicated offshore remote teams across a broad range of functions. Customer support, virtual assistance, software development, and back-office outsourcing are among the most requested services, with roles filled across industries including fintech, SaaS, ecommerce, and legal services. Clients range from early-stage startups to scaling enterprises in the US, UK, Australia, Germany, and beyond. For any business considering BPO Philippines solutions or offshore staffing, SOS offers a clear, compliant path to building high-performing global teams. Connect with their team to discuss your hiring needs and see how much you could save through outsourcing.

Employer of Record (EOR)Remote StaffingVirtual AssistantCustomer Support+3

Smartech Solutions Philippines Inc.

Secure ID Printing
Mandaluyong City
Unverified

Smartech Solutions Philippines Inc. Delivers secure ID printing solutions to organizations that need reliable, high-integrity identification systems. Based in Mandaluyong City, the company serves clients who require professional-grade ID card production, from design and personalization to finished, print-ready credentials. Their work sits at the intersection of physical security and document management, making them a practical partner for companies running structured back office and identity management operations. For businesses expanding operations in the Philippines or building out their outsourcing infrastructure, secure identification is a foundational requirement. Smartech brings focused expertise to this need, supporting industries where access control, employee badging, and cardholder data matter. The company operates within the broader Philippine business services ecosystem, where demand for specialized support functions continues to grow alongside the country's BPO Philippines footprint. If your organization needs a dependable provider for secure ID and credential printing in the Philippines, Smartech Solutions is worth a conversation. Reach out to discuss your requirements or request a quote.

Secure ID PrintingID Card PersonalizationDocument Security SolutionsCard Issuance Services+1

Smartsourcing

Data Entry
Cebu City
Unverified

Smartsourcing has been redefining what BPO Philippines can look like since 2016, operating out of Cebu City with dedicated teams built around one principle: clients pay for outcomes, not headcount. That outcome-based model is what separates this outsourcing provider from traditional call center Philippines setups where seat counts drive the conversation. The Smartsourcing delivery engine pairs skilled Filipino talent with AI-assisted workflows, giving clients faster turnaround, better visibility, and consistent quality across back office and data operations. AI handles the repetitive load while human teams stay accountable for results. It is a practical approach to scaling without sacrificing accuracy or care. For growing businesses that need a reliable outsourcing partner in the Philippines, Smartsourcing offers tailor-made team configurations across industries globally. Their track record since 2016 and strong employee culture signal a stable, people-first operation built to grow alongside its clients. Connect with their team to discuss what a dedicated outsourcing arrangement could look like for your business.

Data EntryBack OfficeDedicated TeamsAI-Augmented Operations+2

Smiles On Demand

Back Office Outsourcing
Sibulan, Philippines
Unverified

Smiles On Demand is a Philippines-based outsourcing provider focused on back office support for businesses that need reliable, cost-effective offshore operations. Based in Sibulan, the company offers a quieter alternative to the congested mega-city BPO hubs while still delivering the English-proficient, service-oriented workforce that makes the Philippines a top outsourcing destination. Their core offering centers on back office outsourcing, handling the operational tasks that keep businesses running without requiring a client's in-house team to stretch thin. For companies exploring a call center Philippines setup or looking to shift administrative workload offshore, Smiles On Demand provides a focused point of contact rather than a sprawling vendor relationship. If you're evaluating BPO Philippines options and want a straightforward conversation about scope and pricing, reach out to Smiles On Demand to discuss what a working arrangement could look like for your team.

Back Office OutsourcingCustomer SupportData EntryVirtual Assistant

SN Accounting and Consulting - Makati Branch

Finance & Accounting
Makati City
Unverified

SN Accounting and Consulting gives businesses in Makati and across the Philippines a dependable back office accounting function without the overhead of a full in-house team. Their Certified Public Accountants bring over a decade of hands-on experience in bookkeeping, tax filing, BIR compliance, and financial consulting, covering the full range of obligations that Philippine businesses regularly face. What sets SN Accounting apart is their track record with complex cases. The firm has successfully resolved multi-year open cases and unfiled BIR forms for clients who assumed those problems were unworkable, keeping business owners informed at every step. They have supported clients from startup stage through years of sustained growth, making them a practical outsourcing partner for companies that need reliable accounting expertise on demand. Whether you are a medical practitioner, an IT service provider, or a growing SME looking to outsource your finance and compliance work to a trusted Philippines-based team, SN Accounting delivers structured, cost-effective support. Contact them today to share your business needs and request a detailed project estimate.

Finance & AccountingTax Compliance & FilingBookkeepingBIR Case Resolution+2

SN Accounting and Consulting - Quezon City Branch

Tax Compliance
Quezon City
Unverified

SN Accounting and Consulting's Quezon City branch gives businesses a dependable partner for tax compliance, bookkeeping, and financial advisory work in the Philippines. The firm is staffed by Certified Public Accountants with more than a decade of hands-on experience handling BIR filings, open cases, and ongoing accounting requirements, so clients receive work that is accurate, timely, and fully confidential. For companies looking to outsource back office finance functions in the Philippines, SN Accounting takes on the administrative and regulatory burden, freeing owners to focus on running their business. The team has worked with clients across healthcare and information technology, supporting businesses from the earliest start-up stage through sustained growth. Pricing is structured around the size and complexity of each engagement, making quality accounting accessible without fixed overhead. With branches in Quezon City, Makati City, and Caloocan, the firm is well positioned to serve Metro Manila businesses that need a reliable local accounting partner. Reach out to book a consultation or request a cost estimate.

Tax ComplianceBookkeepingBIR Filing & Case ResolutionFinancial Accounting+2

Solidpoint Manpower And Allied Services Incorporated

Manpower Outsourcing
Makati City
Unverified

Solidpoint Manpower and Allied Services Incorporated is a Makati City-based outsourcing company that connects businesses with dependable, work-ready personnel across a range of operational functions. Operating in the BPO Philippines space, the company focuses on staffing, manpower outsourcing, and allied support services, giving clients a single, accountable partner for their workforce requirements. From customer support and back office operations to general staffing arrangements, Solidpoint manages the people side of the business so clients can concentrate on their core work. Its Makati location places it at the center of the Philippines' commercial outsourcing activity, with access to a large pool of qualified candidates. For companies evaluating outsourcing options in the Philippines, Solidpoint offers a practical, direct path to building capable teams without the complexity of managing recruitment and workforce logistics in-house. Connect with the team to discuss your requirements and request a quote.

Manpower OutsourcingStaffing & RecruitmentBack OfficeCustomer Support+1

Springboard Philippines

Customer Support
Manila
Unverified

Springboard Philippines delivers outsourcing services from Manila, giving businesses direct access to skilled Filipino professionals who handle customer support, back office work, and administrative functions. Companies looking to reduce operating costs while maintaining quality will find Springboard a practical BPO Philippines partner with on-the-ground expertise. The team takes on the operational work that keeps businesses running, from data entry and virtual assistant support to customer-facing roles in a call center Philippines environment. Springboard operates If you are building out a back office for the first time or expanding an existing outsourcing operation, Springboard Philippines can support your requirements. Reach out to discuss your needs and request a quote.

Customer SupportBack OfficeVirtual AssistantData Entry+1

Staff Domain Inc

Offshore Staffing
Manila
Unverified

Staff Domain is a Philippines-based offshore staffing company that delivers more than bodies in seats. Their proprietary SD-OS platform wraps governance, cross-cultural training, and performance analytics around every hire, so clients get a functioning distributed team rather than a recruitment hand-off. With delivery centres across Manila, Cebu, Clark, and Alabang in the Philippines, plus Randburg in South Africa, they cover both AEST and UK/EU time zones, making them a practical outsourcing partner for Australian and British businesses alike. The numbers behind the model are hard to ignore. Staff Domain's attrition rate sits at 7.26%, against an industry average of 30 to 40%. A three-stage behavioural screening process cuts roughly 30% of candidates before they reach a client, and ISO 27001 certification with annual independent audits keeps the security posture enterprise-grade. For businesses new to BPO Philippines, a 90-day Pod Pilot offers a structured trial with five specialists and real performance data before any commitment to scale. Back office outsourcing, healthcare BPO, technical support, recruitment admin, and digital marketing are all supported under a single all-in invoice with no lock-in contracts. If you are weighing offshore staffing options in the Philippines or South Africa, reach out to Staff Domain to discuss a pilot or request a quote.

Offshore StaffingHealthcare BPOBack Office OutsourcingTechnical Support+3

Back Office outsourcing: common questions

What buyers ask most when comparing back office providers in the Philippines.

01

What does back office outsourcing cover?

Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.

02

Why is the Philippines strong for back office work?

Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.

03

How do I choose between a large and a small back office provider?

Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.