Verified providers · Back Office

Back Office Outsourcing in the Philippines

670 verified companies

Back office outsourcing hands your administrative operations — document processing, order management, claims handling, billing — to an external team. It suits companies whose paperwork has outgrown the people running it. In the Philippines it is the largest single service line, and 670 of the companies listed here run back office programs.

Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.

Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.

By BPOAI Editorial· Last updated:

NITS - Negros Information Technology Solutions

Technical Support
Bacolod5.0 · Google
Unclaimed

NITS (Negros Information Technology Solutions) is a Bacolod-based outsourcing provider delivering IT-driven business support to clients who need reliable, cost-effective operations from the Philippines. The company focuses on combining technical know-how with back office and customer-facing services, giving businesses access to skilled Filipino professionals without the overhead of building an in-house team. Operating from Bacolod, one of the Philippines' growing BPO hubs outside Metro Manila, NITS offers proximity to a strong local talent pool and lower operating costs compared to larger metro centers. Services span technical support, customer support, and back office functions, making it a practical choice for companies exploring BPO Philippines options for the first time or looking to diversify their outsourcing footprint. With a five-star rating from early clients, NITS has built a reputation for attentive service and follow-through. If you are evaluating call center Philippines partners or need a capable team for IT outsourcing and support functions, reach out to NITS to discuss your requirements and request a quote.

Technical SupportCustomer SupportIT OutsourcingBack Office+2

Nord Oaks BPO

Administrative Support
Pasig
Unclaimed

Nord Oaks BPO gives startups and growing businesses a direct path to scaling their operations without losing focus on what actually matters. Based in Pasig, Philippines, this BPO Philippines provider was built around a specific mission: helping companies in their startup and expansion phases build operational capacity without the cost and complexity of doing it in-house. The firm's outsourcing model puts the client's existing business structure first, adapting to fit how you already work rather than asking you to conform to a standard BPO framework. The core offering centers on back-office solutions and administrative support services. Nord Oaks takes on the non-core tasks that consume time and internal resources. This covers administrative operations and back-office functions that are necessary but tend to pull attention away from the parts of the business that actually move the needle. Their approach to campaign development and management is built around scalability and flexibility, so the service adjusts as the client's business grows rather than locking them into a fixed arrangement. The company focuses specifically on startups and MSMEs. This is a deliberate choice. Many outsourcing providers in the Philippines are oriented toward large enterprise contracts, but Nord Oaks was founded on the idea that smaller and earlier-stage businesses deserve the same quality of back-office support. Clients are treated as business partners rather than accounts, which shapes how services are designed and delivered: around each client's organizational framework, not a one-size-fits-all model. Nord Oaks is led by a BPO professional with more than 15 years of industry experience, and the broader team brings comparable expertise to day-to-day client operations. That background means clients are not working with a provider that is figuring things out alongside them. They are working with a team that has already navigated the challenges of onboarding and supporting businesses through growth. The MyBusiness Plan reflects this, offering a customizable outsourcing solution designed for efficient, cost-effective global operations. For businesses that need reliable back-office support in the Philippines but are not ready to build a full internal team, Nord Oaks BPO is worth a closer look. Connect with their team to discuss your operational needs and explore how outsourcing with them can give your business room to grow.

Administrative SupportBack Office Outsourcing

Nowcom Global Services

Customer Support
Pasig3.8 · Google
Unclaimed

Nowcom Global Services is a Philippines-based outsourcing provider operating out of Pasig, offering businesses a reliable entry point into the BPO Philippines market. Whether you need front-line customer support or behind-the-scenes back office work, the team is built to handle day-to-day operational tasks so your in-house staff can focus on higher-value priorities. As a call center Philippines option for companies looking to control costs without sacrificing quality, Nowcom brings structured processes to customer-facing and administrative functions alike. The Pasig location puts the team within the core of Metro Manila's outsourcing corridor, giving clients access to a strong talent pool and established BPO infrastructure. If you're evaluating AI-ready BPO partners or simply want dependable outsourcing support at a manageable scale, Nowcom Global Services is worth a conversation. Reach out through their website to discuss your requirements or request a quote.

Customer SupportBack OfficeData EntryVirtual Assistant+1

NTT DATA, Inc. Philippines

IT Outsourcing
Makati City1000+4.3 · Google
Unclaimed

NTT DATA, Inc. Philippines brings the global reach of one of the world's largest IT and business services companies to Makati City. As part of the NTT Group, this established outsourcing partner delivers end-to-end technology and BPO services that help organizations modernize operations, reduce costs, and concentrate resources on their core business. From IT outsourcing and managed services to application development and customer support, NTT DATA Philippines functions as a trusted extension of its clients' teams. The company serves organizations across banking and financial services, healthcare, telecommunications, and manufacturing, drawing on deep industry knowledge and structured delivery methodologies refined across global markets. As a BPO Philippines provider backed by a worldwide delivery network, NTT DATA offers the operational discipline and technical depth that complex, regulated industries require. Organizations evaluating outsourcing partners in the Philippines can connect with the NTT DATA team directly to discuss specific needs and request a consultation.

IT OutsourcingManaged ServicesApplication DevelopmentCustomer Support+2

OBI Services

Customer Support
Dipolog City, Philippines5.0 · Clutch
Unclaimed

Businesses worldwide are increasingly turning to outsourcing in outbound and telemarketing companies. Outsourcing saves businesses money by employing BPO solutions in many sectors. OBI Services is your trusted partner for outsourced BPO solutions. We specialize in BPO services such as telemarketing, data entry, customer support, and virtual assistance. Whether you’re a startup, growing business, or enterprise, our expert team helps streamline your operations while reducing costs. Being one of the top outsourcing companies in the Philippines, many foreign companies choose to outsource to us. OBI Services has the industry's largest and most experienced support and sales team. At OBI Services, we provide customized outsourcing services that address business challenges and deliver measurable results. Using advanced tools and skilled professionals, we streamline workflows, enhance client satisfaction, and support sustainable growth. Partner with OBI Services, a trusted name among leading outsourcing companies in the Philippines, to optimize your operations, adopt business process outsourcing services, and achieve lasting success and operational excellence. OBI Services is dedicated to helping organizations optimize their operations and unlock their full potential. By adopting business process outsourcing services, you gain access to scalable solutions designed to drive sustainable growth and operational excellence. We have invested in the best people, robust processes, and technology. As a result, we deliver the most accurate, reliable, and cost-effective solutions for any business.

Customer SupportBack OfficeCall Center ServicesTelemarketing+3

OBI Services Data Entry Philippines

Telemarketing
Mandaue5.0 · Google
Unclaimed

Businesses worldwide are increasingly turning to outsourcing in outbound and telemarketing companies. Outsourcing saves businesses money by employing BPO solutions in many sectors. OBI Services is your trusted partner for outsourced BPO solutions. We specialize in BPO services such as telemarketing, data entry, customer support, and virtual assistance. Whether you’re a startup, growing business, or enterprise, our expert team helps streamline your operations while reducing costs. Being one of the top outsourcing companies in the Philippines, many foreign companies choose to outsource to us. OBI Services has the industry's largest and most experienced support and sales team. At OBI Services, we provide customized outsourcing services that address business challenges and deliver measurable results. Using advanced tools and skilled professionals, we streamline workflows, enhance client satisfaction, and support sustainable growth. Partner with OBI Services, a trusted name among leading outsourcing companies in the Philippines, to optimize your operations, adopt business process outsourcing services, and achieve lasting success and operational excellence. OBI Services is dedicated to helping organizations optimize their operations and unlock their full potential. By adopting business process outsourcing services, you gain access to scalable solutions designed to drive sustainable growth and operational excellence. We have invested in the best people, robust processes, and technology. As a result, we deliver the most accurate, reliable, and cost-effective solutions for any business.

TelemarketingData EntryCustomer SupportVirtual Assistant+2

OfficePartners360 (Cagayan de Oro)

Customer Support
Cagayan De Oro City4.8 · Google
Unclaimed

IQor combines 45,000+ employees across 10 countries with industry-leading AI to deliver smarter customer experiences at every stage of the lifecycle. From sales and onboarding to support, retention, and collections, we bring 30 years of expertise, scalable solutions, and the flexibility to grow your business, transform operations, and elevate every customer touchpoint. We don't just run your operations. We make them better. Generic CX resolves tickets. Gaming-native support protects trust, retention, and loyalty when player expectations are highest. With 45,000 employees across 10 countries, we believe the best CX comes from teams that reflect the world they serve. Different experiences, perspectives, and ways of thinking don't just make us a stronger workplace; they make us a sharper partner. We build environments where every voice is heard, every background contributes, and every iQorian has a path forward. That's what #iQorianLife looks like in practice. The Women's iQor Network (WIN) is our global community for women and allies, built around mentorship, professional development, and inclusive programming. WIN creates real pathways for career advancement and helps us build a diverse leadership pipeline that makes our organization stronger at every level. #TogetherWeWIN In 2013, we launched #iQorQares because we believe that taking care of our people doesn't stop at the job. Today, as a 501(c)(3) nonprofit, iQor Qares brings iQorians together to serve the communities where we live and work, through food drives, health clinics, mentorship programs, environmental cleanups, and more. We give our team the resources and time to show up for their neighbors because a company that genuinely cares about its people makes that visible in what it does.

Customer SupportBack OfficeData EntryVirtual Assistant+2

OfficePartners360 (Davao CIty)

Customer Support
Davao City4.0 · Google
Unclaimed

IQor combines 45,000+ employees across 10 countries with industry-leading AI to deliver smarter customer experiences at every stage of the lifecycle. From sales and onboarding to support, retention, and collections, we bring 30 years of expertise, scalable solutions, and the flexibility to grow your business, transform operations, and elevate every customer touchpoint. We don't just run your operations. We make them better. Generic CX resolves tickets. Gaming-native support protects trust, retention, and loyalty when player expectations are highest. With 45,000 employees across 10 countries, we believe the best CX comes from teams that reflect the world they serve. Different experiences, perspectives, and ways of thinking don't just make us a stronger workplace; they make us a sharper partner. We build environments where every voice is heard, every background contributes, and every iQorian has a path forward. That's what #iQorianLife looks like in practice. The Women's iQor Network (WIN) is our global community for women and allies, built around mentorship, professional development, and inclusive programming. WIN creates real pathways for career advancement and helps us build a diverse leadership pipeline that makes our organization stronger at every level. #TogetherWeWIN In 2013, we launched #iQorQares because we believe that taking care of our people doesn't stop at the job. Today, as a 501(c)(3) nonprofit, iQor Qares brings iQorians together to serve the communities where we live and work, through food drives, health clinics, mentorship programs, environmental cleanups, and more. We give our team the resources and time to show up for their neighbors because a company that genuinely cares about its people makes that visible in what it does.

Customer SupportBack OfficeData EntryVirtual Assistant+2

OfficePartners360 (Philippines)

Customer Support
Cebu City4.2 · Google
Unclaimed

IQor combines 45,000+ employees across 10 countries with industry-leading AI to deliver smarter customer experiences at every stage of the lifecycle. From sales and onboarding to support, retention, and collections, we bring 30 years of expertise, scalable solutions, and the flexibility to grow your business, transform operations, and elevate every customer touchpoint. We don't just run your operations. We make them better. Generic CX resolves tickets. Gaming-native support protects trust, retention, and loyalty when player expectations are highest. With 45,000 employees across 10 countries, we believe the best CX comes from teams that reflect the world they serve. Different experiences, perspectives, and ways of thinking don't just make us a stronger workplace; they make us a sharper partner. We build environments where every voice is heard, every background contributes, and every iQorian has a path forward. That's what #iQorianLife looks like in practice. The Women's iQor Network (WIN) is our global community for women and allies, built around mentorship, professional development, and inclusive programming. WIN creates real pathways for career advancement and helps us build a diverse leadership pipeline that makes our organization stronger at every level. #TogetherWeWIN In 2013, we launched #iQorQares because we believe that taking care of our people doesn't stop at the job. Today, as a 501(c)(3) nonprofit, iQor Qares brings iQorians together to serve the communities where we live and work, through food drives, health clinics, mentorship programs, environmental cleanups, and more. We give our team the resources and time to show up for their neighbors because a company that genuinely cares about its people makes that visible in what it does.

Customer SupportBack OfficeTechnical SupportData Entry+2

Offshore Business Processing - Araneta City

Customer Support
Quezon City4.0 · Google
Unclaimed

Have a strategic impact on your business. We'll help you get the most out of your system through the implementation of advanced workflow solutions. We accompany customers through the go live process. We help setting-up and configuring CargoWise. Build your offshore team in the Philippines through Offshore Business Processing. OBP maintains excellent and reliable managed service solutions with consistent reporting to ensure that exceptional results are achieved for client companies. The offshore outsourcing (BPO) sector is extremely competitive with serious players located in India, China, and Malaysia. India has dominated the BPO industry for several years due to extremely low labour costs; however, the Philippines provides the essential 'go to' when outsourcing efforts fail due to poor English language skills and serious miscommunications which often prove to be very costly. There are a plethora of BPO providers in the Philippines, all offering to help with your offshore needs. However, as in any industry, there are good and bad suppliers. In the BPO arena, Offshore Business Processing (OBP) has a clear advantage. We are very proud to say that OBP is an Australian based company run by professionals who fully understand what Australian business owners need from their offshore outsourcing partner. Our team of experienced business process experts will design a fully integrated offshore strategy to suit your specific requirements, support the growth of your business and significantly decrease your labour costs. By establishing a remote team, you instantly give yourself and your business the competitive edge.

Customer SupportBack OfficeData EntryData Processing+1

Offshore Business Processing - Careers

Data Entry
Pasig
Unclaimed

OBP, short for Offshore Business Processing, is a BPO company based in Pasig, Metro Manila, Philippines. The name is straightforward: the company processes business functions on behalf of clients, delivered from an offshore base in one of Metro Manila's well-established outsourcing districts. The company's internal culture and people practices sit at the center of how it operates. The documented operational focus is data entry and back-office processing. Specialist roles in this area indicate a team configured for detail-sensitive, volume-driven work. For companies evaluating Philippines-based outsourcing partners for data entry or supporting back-office functions, OBP offers a staffing pipeline and internal structure built for consistent, repeatable delivery. Employee accounts across levels offer useful signal about the working environment. An occupational health and safety supervisor says the company puts employee welfare and safety first. A data entry specialist credits mentors and structured skill-building programs for meaningful professional growth. A talent acquisition associate describes a culture where small contributions are acknowledged, not just headline results. In the BPO Philippines market, where turnover is a persistent challenge, the environment OBP describes points to a provider invested in retaining experienced people over the long term. Pasig is part of Metro Manila's established outsourcing corridor, giving the company access to infrastructure and local talent suited to business process outsourcing operations at scale. If you are looking for a Philippines-based back-office or data processing partner, OBP is worth reaching out to directly. Contact the team to discuss your requirements, scope, and how they can support your operations.

Data EntryBack Office Support

Offshore Business Processing - Ortigas

Customer Support
Pasig5.0 · Google
Unclaimed

Have a strategic impact on your business. We'll help you get the most out of your system through the implementation of advanced workflow solutions. We accompany customers through the go live process. We help setting-up and configuring CargoWise. Build your offshore team in the Philippines through Offshore Business Processing. OBP maintains excellent and reliable managed service solutions with consistent reporting to ensure that exceptional results are achieved for client companies. The offshore outsourcing (BPO) sector is extremely competitive with serious players located in India, China, and Malaysia. India has dominated the BPO industry for several years due to extremely low labour costs; however, the Philippines provides the essential 'go to' when outsourcing efforts fail due to poor English language skills and serious miscommunications which often prove to be very costly. There are a plethora of BPO providers in the Philippines, all offering to help with your offshore needs. However, as in any industry, there are good and bad suppliers. In the BPO arena, Offshore Business Processing (OBP) has a clear advantage. We are very proud to say that OBP is an Australian based company run by professionals who fully understand what Australian business owners need from their offshore outsourcing partner. Our team of experienced business process experts will design a fully integrated offshore strategy to suit your specific requirements, support the growth of your business and significantly decrease your labour costs. By establishing a remote team, you instantly give yourself and your business the competitive edge.

Customer SupportBack OfficeData EntryData Processing+2

Back Office outsourcing: common questions

What buyers ask most when comparing back office providers in the Philippines.

01

What does back office outsourcing cover?

Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.

02

Why is the Philippines strong for back office work?

Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.

03

How do I choose between a large and a small back office provider?

Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.