Back Office Outsourcing Philippines

Offsure Ltd connects businesses with skilled Filipino talent from its base in Clarkview, one of the Philippines' established outsourcing corridors. Built around the principle that people are the foundation of any successful partnership, Offsure offers outsourcing services designed to extend your team without the overhead of building in-house capacity. The company positions itself as a hands-on BPO Philippines partner, focused on aligning the right people with the right business needs. Whether you need customer support, back office processing, or operational continuity across time zones, Offsure brings a practical approach to offshore staffing that keeps your core business moving. For companies exploring outsourcing for the first time or looking to consolidate their Philippines operations under a reliable partner, Offsure is worth a conversation. Reach out to request a quote or discuss how their team can fit into your workflow.

Omada One is a back office and contact centre outsourcing provider based in Makati, Philippines, that helps businesses build, strengthen, or fully outsource their support operations. It offers two ways to engage: a co-managed approach where its specialists work directly with a client's existing staff on training and process design, and a fully managed approach where Omada One takes on an outsourced function and runs it on the client's behalf. The company describes itself as having more than 30 years of experience across the contact centre and back office space. On this listing, Omada One's services cover back office outsourcing, call centre services, customer service outsourcing, and finance and accounting outsourcing (FAO). Its site describes a phased approach to new engagements, starting with a small scale rollout to prove out a scope before moving into fuller, ongoing operations, with regular reviews built in along the way. Omada One states that its model is built for small and medium sized businesses as well as larger corporations, rather than large enterprises alone. Its business development activity is described as covering business owners in the USA, UK, Hong Kong, China, Australia, and New Zealand, and its published case studies reference customer experience support, general offshore outsourcing support, and DevOps outsourcing work. Delivery is based out of Makati City, with an office in One Ayala East Tower, alongside a second Philippine site in Clark Freeport Zone, Pampanga. Omada One describes operating smaller contact delivery centers across the Philippines, the wider Asia Pacific region, and other low labor cost locations, with a broader business presence spanning North America, Australia, Malaysia, and Singapore alongside the Philippines. For companies weighing up hiring in house, building an owned offshore team, or outsourcing a function outright, Omada One positions its combined training and managed service model as a middle path between those options.

One CoreDev IT, operating under the CORE brand, is a Philippines-based outsourcing and Employer of Record (EOR) provider based in Makati. It gives foreign employers a way to build and run offshore teams in the Philippines without setting up a local entity, covering compliant employment, payroll, recruitment, and day-to-day workforce oversight on the client's behalf. Its core service lines include Employer of Record (EOR) support for compliant hiring, Offshore Managed Services for fully managed teams, Build-Operate-Transfer (BOT) engagements where a team is stood up before ownership transfers to the client, and Global Capability Center (GCC) setups for a dedicated offshore center. The listing also covers back office outsourcing, recruitment, recruitment process outsourcing, and general staffing support. One CoreDev IT serves clients across several industries: healthcare and clinical research, including clinical research support, RN staffing, and utilization review; IT and software development; customer support and call centers, with omnichannel agents and contact center teams; finance services and accounting, including bookkeeping and finance staff; e-commerce, covering listing, fulfillment, and order support; digital marketing, including SEO, content, and creative roles; real estate, with lease, tenant, and property management support; and education, with eLearning and LMS development teams. Operationally, the company is based in Makati and states it has more than 20 years of experience building offshore teams in the Philippines. It is Great Place To Work® Certified. Its stated compliance approach keeps employment contracts, statutory benefits, payroll processing, and government contributions aligned with Philippine labor law, with HR administration and payroll execution handled directly rather than through third parties. It also offers COREComp™, a proprietary tool for benchmarking Philippine salary ranges against comparable US roles. For companies looking to set up or manage an offshore team or EOR arrangement in the Philippines, One CoreDev IT offers a Makati-based provider with an established track record in the market and a compliance-focused delivery model.

One Dial Solutions is a BPO and contact centre based in Batangas City, Philippines, built specifically for small and mid-sized businesses that want professional outsourcing without the overhead that typically comes with it. The pitch is direct: hand off your non-core processes, reduce operating costs by up to 70%, and redirect your focus toward growth. The company's flagship offering is the VA Pod, a dedicated Executive Assistant service that replaces the need for costly in-house hires. Clients avoid the $80,000+ annual salary, the training burden, and the turnover risk, while getting a pod that is enterprise-ready from the first day. Setup takes 48 hours or less, uptime is guaranteed at 99.9%, and the average client reports annual savings exceeding $50,000. Beyond executive support, One Dial operates as a full-service AI-ready BPO, delivering customer support, back-office processing, and data operations with AI-powered tooling built in for speed and accuracy. The company has made a deliberate choice to serve SMEs rather than large enterprise clients. That focus shapes how teams are built. Roles are clearly defined, processes are documented before work begins, reporting lines are set, and escalation paths exist from day one. For businesses that have been burned by vague outsourcing arrangements, that structure is the actual differentiator. Batangas City is not an accidental choice for a BPO location. Operating outside Metro Manila means One Dial avoids the talent saturation and churn common to traditional call center Philippines hubs. The region draws strong graduates from established universities, producing English-native professionals with genuine cultural alignment to Western business norms. Teams work in-office, under active management, and maintain 24/7 availability to serve clients across time zones. If you are an SME looking to reduce labor costs, add executive capacity, or move customer support and back-office work to a quality offshore team, One Dial Solutions is worth a close look. Visit their website to review pricing plans and run the savings calculator, or reach out directly to discuss your specific operational needs.

One Luna Global Connections, Inc. Is a Philippines-based outsourcing company that helps businesses build dedicated offshore teams without the overhead costs of local hiring. Based in Quezon City, the company connects clients with skilled professionals across customer support, accounting, back-office operations, and IT, giving growing businesses a real competitive edge through smart workforce strategy. The company's service model covers a broad range of functions. Whether a client needs front-line customer support specialists, finance and accounting professionals, or IT staff, One Luna builds teams that slot directly into a client's operations. The focus is on offloading repetitive, time-intensive work so that business owners and managers can redirect their attention toward growth and scaling. It's a practical, results-oriented approach to outsourcing. One Luna's four-step process is central to how they work. Rather than offering generic staffing, they build a team tailored to each client's specific requirements. This structured methodology keeps things straightforward and reduces the back-and-forth that often slows down outsourcing engagements. The goal is a smooth handoff that lets clients get productive quickly. One of the clearest advantages of partnering with a BPO Philippines provider like One Luna is the cost dynamic. Clients can typically hire multiple qualified professionals in the Philippines for what a single equivalent hire would cost back home. That kind of savings compounds quickly for businesses adding headcount, and One Luna positions itself squarely around delivering that value at a fair, transparent price. If your business is considering outsourcing customer support, back office functions, or other operational roles to the Philippines, One Luna Global Connections is worth a conversation. Reach out through their website to discuss your team-building needs and get a clearer picture of what dedicated offshore staffing can do for your business.

One Outsource Direct Corp (OODC) is a leading BPO services provider based in the Philippines. Founded in 2003, the company has been helping growth-ready companies scale their business operations through managed customer services, RPO, shared services and back office support, and software development.

Cut costs without cutting corners. One Workforce Global builds exceptional outsourced teams around your business, backed by technology, driven by results, and supported by experienced professionals who are as committed to you as we are to them At One Workforce Global, we believe the best businesses are built on the best people, wherever in the world they happen to be. Based in the Philippines and beyond, our teams deliver expert support across customer service, healthcare, back-office operations, accounting, architectural and engineering support, and IT services. Our leadership brings decades of hands-on management experience, so your offshore team isn’t just capable, they’re culturally aligned, quality-driven, and genuinely invested in your success. Our approach has always been simple: find great people, align them with great companies, and give them every reason to do their best work. Choosing an offshore support team can be complex, we make it simple. From the first consultation to full deployment, we align the right talent to your systems, culture, and goals. We hire exceptional people, and treat them that way. Our talent is carefully vetted, thoroughly trained, and genuinely looked after. Happy teams deliver better work. It’s that simple. Real cost savings, not race-to-the-bottom pricing. Our clients typically save 50–70% compared to equivalent in-house roles, without sacrificing quality. Technology that works for you. We don’t just provide people, we bring tools, platforms, and automation that help your team work smarter and your business scale faster.

OneBPO is an Iloilo City outsourcing company that gives businesses a dependable, cost-effective way to handle customer support, healthcare administration, and back office work without the overhead of building those functions in-house. The leadership team averages over 20 years of industry experience, and operations run 24/7 from a secure, monitored facility with active on-site management baked into every shift. The service portfolio covers inbound sales, telemarketing, order taking, data entry, data cleansing, medical transcription, medical billing, medical appointment scheduling, collection reminders, and billing inquiries. That breadth makes OneBPO a practical call center Philippines option for healthcare organizations and other industries needing both customer-facing and administrative coverage under one roof. Several client partnerships have run for six to eight years, which says more about delivery quality than any sales pitch could. If you're exploring offshore outsourcing to the Philippines and want a provider with proven processes, on-the-ground leadership, and a clear growth trajectory, OneBPO is worth a conversation. Contact their team to discuss your requirements and request a proposal.

OneVirtual Global Business Solutions is a Philippines-based BPO with over 12 years of experience delivering customer support, collections, and back office services to clients in telecommunications, retail, e-commerce, and healthcare. Operating from Iloilo City, they function as an offshore growth partner rather than a traditional outsourcing vendor, with teams that are trained to represent client brands and retain customers, not just handle ticket volume. Performance is tracked through live dashboards covering Average Handling Time, CSAT, First Call Resolution, and SLA adherence, with weekly reporting so clients always know where things stand. Their healthcare team holds HIPAA training, and their Telco-specialist agents are built for churn reduction and retention work. As a call center Philippines operation, OneVirtual scales from 10 to 500-plus seats, so the model fits early-growth companies and established enterprises alike. If you're evaluating customer support outsourcing or need a reliable BPO Philippines partner for digital channels, collections, or healthcare coordination, contact OneVirtual to request a consultation.

OnSpot Global Philippines is a Taguig-based outsourcing company positioned around what they call the 'Superhuman Outsourcing System,' a delivery model built for businesses that need high-performance support without the overhead of scaling in-house teams. Their approach to BPO Philippines services centers on pairing capable people with efficient processes, so clients get consistent output across customer support, back office, and operational functions. As a call center Philippines provider, OnSpot Global works with companies that want outsourcing to feel like a natural extension of their own team rather than a vendor relationship. Their focus on execution over complexity makes them a practical choice for organizations looking to hand off time-consuming work and refocus internal resources on growth. If your business is ready to explore what a Philippines outsourcing partner can do, OnSpot Global is a straightforward place to start. Get in touch to discuss your requirements and request a quote.

For over a decade, Open Access BPO has empowered high-scaling brands to deliver top-tier CX. We achieve this through a flexible, boutique-style operating model that is tailored to your specific needs and integrates seamlessly with your culture, systems, and tools. Our approach combines exceptional talent with AI-driven workflows and technologies that enhance human expertise and drive measurable growth. Our agile, multilingual CX and back office solutions empower your organization to thrive amid today's fast-paced digital shifts, evolving customer expectations, and competitive global markets. These solutions enable you to adapt quickly and deliver consistently across every touchpoint, ensuring a seamless and personalized experience for your customers. At Open Access BPO, we combine human expertise with AI to deliver robust multichannel outsourcing solutions. Our process involves proactive data-driven CX support strategies, designed to meet diverse customer needs and fuel scalable growth in fast-evolving global markets. This unique blend of human and AI capabilities ensures that we deliver the best possible solutions for your business. By combining exceptional talent with agile, technology-driven processes, we empower brands to stay resilient and competitive in a constantly evolving world. This approach enables us to deliver future-ready CX and solutions that support your digital transformation and long-term growth. As a boutique outsourcing service provider, Open Access BPO is deeply committed to driving the growth of high-scaling enterprises across industries. Our customized solutions are scalable and future-ready, empowering your brand to keep pace with fast-moving markets. With this approach, your team can focus on core business priorities while we manage your customer experience and back office operations with efficiency and precision. Guided by agility and backed by AI-powered business strategy insights, our tailored solutions can pivot alongside your growth strategy. We protect your investment and deliver a measurable ROI, giving you the confidence to scale your business securely.

Open Look Business Solutions is a business process outsourcing provider headquartered in Dallas, Texas, with a delivery operation in Cebu City, Philippines. The company has operated since 2012, building outsourcing solutions for the publishing and media industry, and offers customer support and back office services to businesses looking to build a team in the Philippines. The company's core service model is staffing: it hires, trains, and deploys virtual professionals who work as Publishing Virtual Assistants for client businesses. Alongside this publishing-focused staffing line, its listed services cover customer support and back office work, giving clients a route to both front-line client interaction and administrative processing support handled from the Philippines. Open Look's stated industry focus is publishing and media. Its own materials describe more than a decade spent developing outsourcing solutions for that sector in particular, rather than positioning itself as a generalist provider across unrelated industries. Operationally, Open Look runs a two-location structure: a Dallas, Texas headquarters paired with a Philippine delivery site in Cebu City, at Asiatown IT Park. Leadership is based in the United States, with the Philippine team handling the day-to-day delivery of client work from the Cebu City office. For buyers researching outsourcing partners based in Cebu City, Open Look presents as a provider with a specific track record in publishing and media, offering customer support and back office staffing supported by a US headquarters and a dedicated Philippine delivery team.