Back Office Outsourcing in the Philippines
671 verified companies
Back office outsourcing hands your administrative operations — document processing, order management, claims handling, billing — to an external team. It suits companies whose paperwork has outgrown the people running it. In the Philippines it is the largest single service line, and 671 of the companies listed here run back office programs.
Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.
Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.
Kgb Philippines, Inc.
KGB Philippines, Inc. Brings three decades of global operating experience to the BPO Philippines market, with its Taguig delivery center connecting Philippine talent to multinational clients across Consumer Brands, Financial Services, and Telecom and Technology sectors. The parent organization was founded in 1992 and has built and operated some of the most recognized brands across the United Kingdom and France, giving the Philippines team a rare inheritance: institutional know-how from markets where outsourcing expectations are high and margins for error are thin. As a call center Philippines provider backed by long-term investors, KGB is not a transactional vendor. The company focuses on industries where change is constant and service quality directly affects customer retention, making it a practical fit for financial services firms, telecommunications operators, and consumer-facing businesses that need back office and customer support operations that can keep pace with their growth. If your organization is evaluating outsourcing partners with proven cross-industry experience and a stable ownership structure, KGB Philippines is worth a direct conversation. Reach out to request a capabilities overview or initial consultation.
Credentials
No credentials yet
Kinetic Innovative Staffing
Kinetic Innovative Staffing is a remote staffing company in the Philippines, connecting businesses across Australia, the US, New Zealand, Canada, Singapore, and Europe with skilled professionals across IT, customer service, finance, marketing, and operations, since 2013. With 1,182+ clients served and 15,000+ roles filled, we’re one of the most established remote staffing providers in the Philippines for English-speaking and Asia-Pacific markets. Tap into our database of 9 million+ professionals working remotely through tailored remote staffing services. Get comparable talent at a third of local salaries. We’ve served thousands of companies since 2013, so our model works. The process of selecting offshore staff is more or less the same as hiring employees domestically. We also make sure our process is simple yet effective for you. Over the years, Kinetic Innovative Staffing has been a trusted partner across a growing number of industries. Our innovative approach accelerates business growth by providing specialized remote professionals, helping startups thrive and empowering small and medium businesses to expand efficiently. Business owners, including small enterprises and startups, thrive with offshore staffing solution provided by Kinetic Innovative Staffing. Find out how to drive success in your business. We have been able to fill roles with top talents quickly. Each role has worked out exceptionally well. TOP JOB Vernie! I have no problem in 100% recommending you!
Credentials
No credentials yet
KMC Solutions
KMC Solutions is a leading Employer of Record and offshore outsourcing provider operating across the Philippines and Colombia. With over 16 years building and running global teams in Metro-Manila, Clark, Cebu, Bogota, and Medellin, KMC gives high-growth companies a direct path to offshore expansion without the cost or complexity of setting up a local entity. Under one contract, KMC manages recruitment, HR, payroll, compliance, office infrastructure, and employee housing, making it a full-service BPO Philippines partner. High-profile technology companies, including Zoom, Okta, Airbnb, Asana, and eBay, have chosen KMC to build their offshore teams, drawn by the company's operational depth and people-first approach to long-term retention. Whether your business needs customer support capacity, back office functions, or a fully managed remote team, KMC provides the local expertise and infrastructure to get teams productive from day one. Connect with the KMC team to explore how outsourcing to the Philippines or Colombia can work for your growth plans.
Credentials
No credentials yet
L3 Global Ventures Inc.
Since its formation, L3 Global Ventures Inc. Has capitalized on finding and developing the right kind of people for CPOA Global Inc. And its clients. Employees have claimed that they find themselves becoming better and more dedicated to the job they must do, and are willing to learn more in the future. We continuously build an awesome team equipped with the right kind of skills. These skills combined into one workforce help CPOA Global gain important assets and receive well-justified recognition, as well as build solid career paths for employees to explore in the future. We are in the business of delivering easy. Everyone quantifies service by the ease and simplicity of the experience. Business customers already have their day-to-day responsibilities filling their plate, that dealing with service departments and delving into verbal instructions take more mental bandwidth and patience than they can reasonably spare. Take telecommunications. It is fairly straightforward when it works and when it doesn’t. Yet customers are often flung into winding solution paths or bounced from one support department to another that frustration is already expected in these situations. I’ve been with the company for more than two years as part of the Audit team. During this time, I’ve gained hands-on experience reviewing processes, systems, and internal controls, which strengthened my attention to detail and analytical skills. The work they provide here is always an opportunity for me to learn and grow, specifically in my career and finances. They value work-life balance and understand the importance of maintaining a healthy lifestyle outside of work.
Credentials
No credentials yet
LaQuest Inc
Sales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
Credentials
No credentials yet
LARA Virtual Services
Client Background: A growing e-commerce business based in the United States was struggling to manage increasing administrative tasks, customer service inquiries, and social media engagement. The business owner decided to hire a virtual assistant (VA) to streamline operations and allow them t … Read more Client Overview: A rapidly growing business based in New York faced challenges in managing day-to-day operations as their customer base expanded. The business had reached a point where they needed additional support to handle administrative tasks, customer service, social media management, and order processing with without compromising … Read more Some businesses report that after outsourcing to VAs in the Philippines, their monthly revenues increased by 20-50%. This growth typically comes from better customer support, more efficient processes, and the ability to serve a larger client base or handle more projects simultaneously. According to a 2020 Outsource Accelerator report, businesses that outsourced to virtual assistants in the Philippines reported productivity increases of 20-30% on average. More productivity often translates to faster task completion, allowing businesses to handle more customers or complete more projects, which can lead to increased revenue. To be the global leader in virtual services, empowering businesses with top-tier Filipino talent. We aim to drive innovation, efficiency, and growth by providing skilled professionals who adapt to the evolving needs of the industry, reshaping the future of remote work. At LARA Virtual Services, we empower businesses worldwide with exceptional virtual staffing solutions, unlocking the potential of skilled Filipino talent. By connecting companies with dedicated professionals, we help businesses thrive in the digital era, while providing Filipinos the opportunity to shine, empowering success the LARA way!
Credentials
No credentials yet
Lax Services
Lax Services Co. Ltd. Is a BPO Philippines provider based in Taguig, offering outsourcing support to businesses that want reliable remote staff without the overhead of building an in-house team. Located in one of Metro Manila's key commercial districts, the company connects clients with skilled Filipino professionals capable of handling customer support, back office functions, and other operational needs. The Philippines remains a top destination for outsourcing, and Lax Services operates within that established market. Their work spans customer support, call center Philippines operations, and back office processing, giving clients a practical way to scale without the complexity of direct hiring. The focus is on getting the job done with minimal friction for the client. If you're considering outsourcing for the first time or looking to add capacity, Lax Services is open to new partnerships. Reach out through their Facebook page to share your requirements and get a conversation started.
Credentials
No credentials yet
Lead Flow Virtual Services
Lead Flow Virtual Services is a Philippines-based virtual assistant company that gives businesses access to pre-vetted, skilled support without the cost and complexity of direct hiring. For entrepreneurs and operators pulled in too many directions, it offers a straightforward outsourcing option: a real person, matched to your work, ready to contribute from day one. The company's services cover administrative work, customer support, back office tasks, and creative projects. Rather than assigning whoever is available, Lead Flow builds a profile of each client's needs and finds a VA who matches them specifically. That matching step matters more than it might seem, because a good fit on paper still needs to translate into a working relationship, and Lead Flow structures the process to get there faster. The client base includes solo entrepreneurs, startup founders, real estate professionals, and service-based businesses. These are typically people or teams that have real work to delegate, but want assurance before handing it off. Lead Flow's whole model is oriented around that concern: clear communication, structured onboarding, and a VA who knows the job before starting. Every assistant goes through a seven-stage process before working with a client. This includes an initial screening and assessment, a practical skills exam, a final interview, training and certification, profiling of both the client and the VA, a formal introduction meeting, and then the start of active work. For companies exploring BPO Philippines options for the first time, this kind of structured vetting is a meaningful step up from a freelance marketplace or an unvetted outsourcing arrangement. Pricing is flexible and adjusted to the client's budget. Whether you need short-term project coverage or a longer engagement, the structure adapts rather than forcing you into a fixed plan. The onboarding process is also designed to move quickly, so there is no long wait between deciding to hire and actually getting help. If you are considering a virtual assistant or outsourcing partner in the Philippines and want to start with a properly screened team, Lead Flow Virtual Services is worth a conversation. Reach out through their website to discuss your needs and find out how the matching process works for your specific situation.
Credentials
No credentials yet
Lead Training and Business Solutions (Makati)
Internship is about honing ones technical skills through practical application. […] It is with deep pride and appreciation to be one of your affiliates as we showcase the Filipino talents to the world. We welcome everyone to visit, invest and enjoy the Philippines as we prepare to an economic milestone brought by local and international support. Our group carries out programs to support our affiliates have better access to the Filipino human resource. The Filipino genuine hospitality, marksmanship, and high standard in the English Language are only few reasons why Filipinos excel in many fields. We commit to produce quality graduates in our Japanese Language, culture and work ethics training. We continue to develop, serve and provide the demands of our local and international affiliates. We do translation of all sorts of documents at a very affordable price. We can also outsource top caliber interpreters in any given occasion. Our practical and simple topics are for students and the general public. Topics includes but not limited to team building, leadership, marketing and development, religion and a lot more.
Credentials
No credentials yet
LeadMaker
LeadMaker, a Sales Outsourcing company, was launched in 2013. The company provides Sales Outsourcing and Event Marketing, and is midsize.
Credentials
No credentials yet
Leverage Virtual Services
Businesses that want to expand capacity without expanding headcount often turn to outsourcing as the practical middle ground. Leverage Virtual Services, based in Padre Garcia in the Philippines, operates in that space, offering remote staffing and virtual support to companies that need professional coverage without the overhead of a local hire. The company focuses on the functions that keep businesses running but frequently compete for attention with more strategic priorities. Customer-facing support, back office tasks, and virtual assistance are the core of what they do. For a growing business, this might mean having a dedicated resource to manage inquiries, process documents, handle scheduling, or take on administrative work that would otherwise sit on an owner's or manager's plate. The Philippines is one of the most established outsourcing markets in the world, with a workforce that communicates in English, a long track record in BPO and customer support, and a cost structure that makes offshore staffing financially accessible for small and mid-sized businesses. Padre Garcia is a provincial location, which can work in a client's favor. Leaner operations, lower attrition, and simpler overhead can translate to more consistent output compared to what some heavily staffed metro centers deliver. For companies exploring BPO Philippines as a strategic option, whether for the first time or to supplement an existing remote team, Leverage Virtual Services offers a direct point of contact. They work with businesses at different stages of the outsourcing process and can discuss what kind of back office or virtual assistant support fits an existing workflow. Reaching out is the most efficient way to assess the fit. Companies looking for offshore customer support, administrative assistance, or general outsourcing coverage are welcome to connect and talk through what they need.
Credentials
No credentials yet
Lexmark Research & Development
Lexmark Research & Development operates as a shared services and R&D center in Cebu, giving global businesses direct access to skilled Philippines-based teams across IT outsourcing, finance BPO, and back office operations. Whether you need technical support, financial processing, or customer support functions handled with precision, Lexmark brings the infrastructure and discipline of a technology-led organization to every engagement. Based in one of the Philippines' strongest outsourcing corridors, the Cebu operation is built to serve diverse industries, making it a practical choice for companies that want a single, capable partner rather than juggling multiple vendors. The team's roots in R&D mean processes are structured, documented, and built to scale, which matters when your back office work needs to stay accurate and consistent. If you're evaluating BPO Philippines options and want a provider with a technical foundation and genuine shared-services experience, Lexmark is worth a conversation. Reach out to learn what they can take off your plate.
Credentials
No credentials yet
Back Office outsourcing: common questions
What buyers ask most when comparing back office providers in the Philippines.
01What does back office outsourcing cover?
Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.
02Why is the Philippines strong for back office work?
Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.
03How do I choose between a large and a small back office provider?
Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.
Browse other BPO services
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, and POC. Or read the full BPO glossary.
Run a BPO offering back office services that is not listed here? Get listed for free.









