Verified providers · Back Office

Back Office Outsourcing in the Philippines

537 verified companies

Back office work is the largest single service line in the Philippine BPO industry, and the most common reason buyers come to this directory: more than 400 of the companies listed here run back office programs. The work spans document processing, order management, claims handling, and the administrative operations that sit behind customer-facing teams.

Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.

Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.

OutForce BPO

Customer Support
Pasig501-1000
Unverified

OutForce BPO gives businesses in Australia, the US, and beyond a faster, cleaner path to offshore talent in the Philippines. With more than 950 agents staffed and the ability to deploy a working team in as little as two weeks, they remove the friction that usually makes outsourcing slow and expensive. Services span customer support, back office operations, medical billing, payment processing, fraud detection, HR, payroll, and IT support, making OutForce a genuine end-to-end BPO Philippines partner rather than a single-service provider. What sets them apart is pricing transparency. Clients see exactly what they pay for, with no hidden fees, and they retain direct control over their offshore teams as if the staff were in-house. AI-powered hiring filters candidates on skills before any human review, which shortens recruitment timelines and raises baseline quality. Facilities in Manila, Cebu, and Clark meet enterprise-grade security and infrastructure standards. OutForce serves telecommunications, financial services, healthcare, and transportation companies. If you are weighing call center Philippines options or want a back office partner that can scale quickly without a large upfront commitment, reach out to OutForce for a quote.

Customer SupportBack Office OperationsHealthcare BPOFinance & Accounting+3

Outsource Facilitator

Virtual Assistant
Cagayan De Oro City
Verified

Outsource Facilitator is a Philippines-based offshore staffing company that matches businesses with pre-vetted remote professionals, handling the hiring, HR, payroll, and performance management so clients can concentrate on running their operations. Based in Cagayan de Oro City, the company covers four core service areas: virtual assistance, customer service outsourcing via voice, chat, and email, finance and accounting back office support, and marketing and creative staffing. Pricing is published upfront, with part-time engagements starting at $1,000 per month, flexible arrangements at $1,500, and dedicated full-time offshore staff at $2,000. There are no hidden fees. Clients can begin with a single hire and expand to larger teams as demand grows, making it a practical option for startups and established businesses alike. The company serves clients across healthcare, tech and SaaS, real estate, e-commerce, finance and legal, and BPO and contact center sectors. If you are looking for reliable outsourcing in the Philippines with clear costs and a straightforward process, contact Outsource Facilitator to discuss your staffing requirements and request a quote.

Virtual AssistantCustomer SupportFinance & AccountingMarketing & Creative Services+2

Outsourced

Remote Staff Outsourcing
Quezon City
Unverified

Outsourced builds dedicated remote teams in the Philippines for companies that want real cost savings and staff who actually stick around. Based in Quezon City, the company places pre-vetted, AI-ready professionals directly inside your workflows as genuine extensions of your local team. Staff work your defined hours, report to you daily, and are hand-picked by you from a pool the company calls the top 1% of available talent in the country. The retention rate of 98% stands out in an industry where turnover is a constant headache. That figure is backed by premium facilities and a recognized Great Place to Work culture. For businesses comparing BPO Philippines providers, that kind of stability matters, especially when you're investing in offshore outsourcing for functions like customer support, back office operations, IT outsourcing, or virtual assistance. Clients also report saving up to 75% compared to hiring locally, which makes the Philippines a compelling destination for building scale. Outsourced suits companies that want an embedded offshore team rather than a transactional call center arrangement. If you are exploring outsourcing options and want a provider with a track record on retention and talent quality, connect with Outsourced to discuss your team requirements.

Remote Staff OutsourcingCustomer SupportBack OfficeIT Outsourcing+2

Outsourced HR Solution

Virtual Assistant
Angeles
Unverified

Outsourced HR Solution connects Australian businesses with dedicated, full-time staff based in the Philippines, delivering cost savings of 40% to 65% compared to local hiring. For companies that need to grow their team without growing their overhead, this is a practical route to getting more done without the expense of onshore recruitment. The company covers a wide range of roles: virtual assistants, bookkeepers, accountants, graphic designers, social media managers, copy writers, lead generators, appointment setters, data entry operators, collections officers, and web designers. Your outsourced staff work exclusively for your business, staying focused on the specific tasks assigned to them. That dedicated model is one reason clients report a genuine lift in productivity after making the switch. Based in Angeles in the Philippines and built for the Australian market, Outsourced HR Solution operates as a BPO Philippines partner that takes back office work off your plate so you can concentrate on sales and client relationships. If you are ready to explore outsourcing for your business, contact the team today to discuss your requirements.

Virtual AssistantBack OfficeFinance & AccountingDigital Marketing+3

Outsourced Philippines

IT Outsourcing
Manila1000+AI-Ready
Verified

Outsourced Philippines connects businesses with skilled offshore professionals across IT, engineering, design, and professional services, all operating from Manila. ISO certification backs every engagement, which means defined processes, quality controls, and a partner that takes accountability seriously. For companies evaluating IT outsourcing or back office arrangements, that structure makes a real difference. Their team covers a broad range of functions, from software development to customer support and back office operations, across multiple industries. Manila's deep talent pool and established reputation as a call center Philippines destination also works in their favor. As a BPO Philippines provider, Outsourced channels that advantage into professional and technical staffing that goes beyond traditional voice roles. If you're looking for an AI-ready BPO outsourcing partner in the Philippines, they're worth a conversation. Contact them to discuss your requirements and request a quote.

IT OutsourcingBack Office

Outsourcing Alliance Pty Ltd (Global Outsourcing Alliance Team, Inc.)

Offshore Staffing
Pasig
Unverified

Outsourcing Alliance Pty Ltd is an Australian-owned BPO Philippines provider with over 20 years of experience helping Australian and New Zealand businesses build dedicated offshore teams. The company offers fully managed staffing solutions that reduce employment costs by up to 70%, with recruitment, payroll, performance management, and ongoing training all handled under one roof. Their outsourcing model follows four clear stages: custom process design, team integration, quality assurance reporting, and continuous support. From customer support and back office operations to virtual assistants and specialist roles, Outsourcing Alliance builds full-time teams in the Philippines that stay with clients long term, developing real product knowledge and strong working relationships. There are no recruitment fees, no setup costs, and no lock-in contracts. Clients get complete cost transparency from day one. If you are looking to grow your operations without growing your overhead, contact Outsourcing Alliance to discuss your staffing needs.

Offshore StaffingManaged Staffing SolutionsCustomer SupportBack Office+2

Outsourcing Wise

Customer Support
Cebu51-200
Verified

Outsourcing Wise gives growing businesses a reliable way to hand off customer support and back office work to a skilled team in Cebu, one of the Philippines' most established outsourcing hubs. Whether you need front-line agents handling customer inquiries or administrative staff managing data entry, processing, and internal operations, the team is set up to support companies across a wide range of industries. As a BPO Philippines provider, Outsourcing Wise keeps things straightforward: you get dedicated staff, consistent output, and a partner who understands what offshore outsourcing actually requires day to day. The Cebu location means access to a deep talent pool with strong English proficiency and a culture built around service delivery. If you're evaluating call center Philippines options or looking to move back office functions offshore, Outsourcing Wise is worth a conversation. Reach out to discuss your requirements and get a quote.

Customer SupportBack Office

OutsourcingPlanet Inc.

Inbound Call Center
Mandaluyong City
Unverified

OutsourcingPlanet Inc. Gives businesses a direct path to qualified Philippine talent, covering inbound call center services, outbound telemarketing, and back office support under one roof. Based in Mandaluyong City, the company has built its reputation as one of the fastest-growing BPO Philippines providers by pairing technologically advanced facilities with a team of professionals who know how to represent a brand well. The service range is practical: customer service representatives handle inbound queries and work to improve customer retention, while telemarketers bring strong sales backgrounds to outbound campaigns. The back office division covers accounting, human resources, and IT, giving clients a genuinely full-service outsourcing partner rather than a narrow specialty shop. Companies exploring call center Philippines support or reliable back office operations will find flexible hiring arrangements that scale up or down as requirements change. If you are considering outsourcing any part of your operations, OutsourcingPlanet Inc. Is worth a conversation. Reach out through their website to discuss how they can fit your business needs.

Inbound Call CenterTelemarketingCustomer SupportBack Office+3

P-Tech People and Technology Inc.

Customer Support
Taguig
Unverified

P-Tech People and Technology Inc. Is a Philippines-based outsourcing provider headquartered in Taguig, one of Metro Manila's premier business districts. The company brings together people-focused operations and technology-driven processes to deliver reliable BPO support for businesses looking to scale without adding overhead. As a call center Philippines option for growing companies, P-Tech covers the core functions that keep operations moving: customer support, back office processing, and IT-aligned services. Whether a client needs front-line support teams or behind-the-scenes operational help, P-Tech offers a practical outsourcing model built on the Philippines' deep talent pool and competitive cost structure. Is open to partnerships across industries and company sizes. Reach out to discuss your outsourcing requirements or request a quote.

Customer SupportBack OfficeIT OutsourcingData Entry+2

Pac Biz Contact Center Outsourcing

Taxi & Transportation Dispatch
Dumaguete, Philippines
Unverified

Pac Biz Contact Center Outsourcing delivers dedicated call center and dispatch support from Dumaguete, Philippines, with a sharp focus on the transportation industry. Transportation companies across the United States, Canada, United Kingdom, and Australia rely on Pac Biz to handle taxi dispatch, call answering, and chat support through agents trained specifically for their software platforms and operational standards. As an American-owned BPO Philippines provider, Pac Biz is the recommended outsourcing partner for iCabbi, Taxicaller, and other major taxi software platforms. The case for outsourcing with Pac Biz comes down to cost, quality, and scale. Local dispatch staff is expensive to hire, train, and retain. Pac Biz handles all of that, delivering experienced agents with supervision, quality assurance, and training infrastructure built in. Whether a transportation company needs to add one agent or fifty, the ramp is fast and the standards stay consistent. Back office outsourcing is also part of the service mix, making Pac Biz a practical choice for operators who want to consolidate support functions under one provider. If your transportation or logistics business is ready to cut overhead and improve call handling, reach out to Pac Biz for a consultation.

Taxi & Transportation DispatchCall Answering ServicesChat SupportCustomer Support+1

Pandr Outsourcing

Customer Support
Legazpi City, Philippines
Unverified

Pandr Outsourcing is a Philippine-based BPO and offshore staffing provider built to help businesses in Australia, New Zealand, the US, UK, and Canada scale without the overhead of local hiring. Operating from Legazpi City, Philippines, Pandr places office-based professionals across customer support, back office outsourcing, finance and accounting, creative marketing, eCommerce operations, and more. Every offshore team member works under dedicated on-floor leadership and integrates directly into the client's existing systems and workflows. The numbers behind Pandr's model are hard to ignore. Clients report a 97% staff retention rate, a 92% client satisfaction score, and average annual savings of over $40,000 per role, with more than 100 Australian companies already trusting the platform. Whether the need is call center Philippines coverage, financial back-office support, construction project coordination, or recruitment process outsourcing, Pandr trains professionals to deliver consistent, compliant results from day one. For businesses looking to add capacity without sacrificing quality, Pandr Outsourcing offers a proven outsourcing path. Reach out today to request a quote or discuss how an offshore team can fit your operations.

Customer SupportBack Office OutsourcingFinance & AccountingCreative & Marketing+3

Payroll Service Providers, Inc.

Payroll Processing
Makati City
Unverified

Payroll Service Providers, Inc. (PSPI) gives Philippine businesses a dependable way to manage payroll without the administrative burden. Their PSPI Payroll Software System handles everything from basic salary computation to SSS, HDMF, and tax obligation tracking, producing detailed pay slips with loan balances, overtime breakdowns, and itemized deductions included. For companies outsourcing their back office payroll function, PSPI offers a fully managed processing model: data is uploaded once, run through their system, then returned as a payroll register prooflist and variance report for client review and approval before any disbursement. The software accommodates multi-company setups with different rules per entity and supports piece-meal configurations for manufacturing firms, making it a practical fit for BPO Philippines operations and other businesses with complex workforce structures. Based in Makati City, PSPI continuously updates their software to reflect regulatory changes, so clients are not left managing compliance on their own. Customization requests are typically completed in 10 to 15 days. If your organization is looking to simplify payroll outsourcing and reduce back office overhead, contact PSPI to discuss your requirements.

Payroll ProcessingPayroll Software SolutionsTax & Statutory CompliancePayroll Reporting & Analytics+2

Back Office outsourcing: common questions

What buyers ask most when comparing back office providers in the Philippines.

01

What does back office outsourcing cover?

Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.

02

Why is the Philippines strong for back office work?

Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.

03

How do I choose between a large and a small back office provider?

Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.