Verified providers · Back Office

Back Office Outsourcing in the Philippines

671 verified companies

Back office outsourcing hands your administrative operations — document processing, order management, claims handling, billing — to an external team. It suits companies whose paperwork has outgrown the people running it. In the Philippines it is the largest single service line, and 671 of the companies listed here run back office programs.

Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.

Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.

By BPOAI Editorial· Last updated:

iQor Philippines Site 2

Customer Support
Angeles1000+4.3 · Google
Unclaimed

IQor is a global customer experience company with over 45,000 employees across 10 countries and 30 years of operational expertise, with a delivery site in Angeles, Philippines. Businesses that outsource to iQor get end-to-end support across the full customer lifecycle, from sales and client onboarding through ongoing customer support, retention programs, and collections. Their proprietary AI platform, infinityAiQ, runs across every stage of operations, from recruiting and training to quality monitoring and performance management, so the work gets smarter over time rather than just bigger. For brands evaluating BPO Philippines options, iQor brings a track record that stands up to scrutiny. Among their largest multi-vendor clients, 90% rank iQor number one, a figure that reflects consistent delivery rather than a single strong quarter. The Angeles facility plugs into that same global infrastructure, giving clients access to proven call center Philippines capabilities without sacrificing local accountability. If you are exploring outsourcing partners that can handle volume, complexity, and growth, iQor is worth a direct conversation. Reach out to their team to discuss your specific needs and request a quote.

Customer SupportSales & OnboardingCollectionsCustomer Retention+2

ISTA Solutions - Mandaluyong

Back Office
Mandaluyong City5.0 · Google3.4 · Glassdoor
Unclaimed

ISTA Solutions is a Philippines-based outsourcing provider headquartered in Mandaluyong City, built to slot into your existing operations without friction. Their management team works directly with clients to design workflows that complement in-house processes, so your business keeps moving while your dedicated offshore team handles the load. From back office tasks to process management and customer support, ISTA brings structure, clear supervision, and consistent training to every engagement. The way ISTA operates sets a practical standard for BPO Philippines providers. Clients receive updates throughout the day, completed work is ready each morning, and when operational problems come up, the team addresses them quickly and specifically. Teams are also flexible by design, adjusting to fit your needs as your business shifts rather than locking you into a fixed structure. If you want a call center Philippines or back office partner that communicates consistently and takes operational discipline seriously, ISTA Solutions is a strong candidate. Get in touch to discuss your requirements or request a quote.

Back OfficeCustomer SupportVirtual AssistantProcess Management+2

iSupport Worldwide

Customer Support
Pasig4.7 · Google
Unclaimed

ISupport Worldwide is a Philippines-based offshoring and outsourcing company headquartered in Pasig that helps businesses build dedicated offshore teams from the ground up. Rather than simply filling roles, iSupport takes on the infrastructure, HR support, and facilities management so clients can focus on directing the actual work. The result is a fully operational extension of your business, staffed with skilled professionals in the Philippines. From customer support and back-office operations to data management and virtual assistance, iSupport covers the functions that growing companies most commonly look to offshore. As a BPO Philippines provider with a strong track record reflected in consistent client reviews, the company has positioned itself for businesses that want reliable offshore staffing without the overhead of building a local entity. If you are evaluating outsourcing options or looking for a call center Philippines partner to support your operations, iSupport Worldwide is worth a direct conversation. Contact them to discuss team structures and get a quote.

Customer SupportBack OfficeVirtual AssistantData Entry+2

iTworks Global Solutions

Virtual Assistant
Pasig4.4 · Google
Unclaimed

Digitally transform and improve your business by having your own web/mobile application. Our team of developers are here to assist you! ITworks Global Solutions is a trusted Outsourcing and Business partner with over 12 years of experience supporting businesses in 20+ countries. We provide top-tier solutions in Outsourcing Services, system management, and professional IT developers covering programmers, designers, marketers, virtual assistants, and back-office experts. We deliver real people, real solutions that help businesses reduce costs, scale faster, and succeed in today’s digital age. At iTworks, we help businesses scale and succeed. For more than 12 years, we’ve been a trusted partner to companies around the world, delivering innovative, people-powered solutions that drive growth, efficiency, and long-term success. ITworks Global Solutions is a trusted leader in outsourcing and workforce management, helping companies scale efficiently for over 12 years. With clients in 20+ countries, we provide dedicated talent from developers and designers to sales, marketers and back-office teams all managed under our expert supervision. We don’t just provide people; we manage and support them to deliver measurable results, ensuring seamless integration with your operations and driving your business forward. Leadership and team development are synchronous processes that make our team members innovative, aligned, inspired and committed. We help you make this the everyday experience for your project. Our commitment to service is based on total customer satisfaction. We listen, suggest and incorporate everything to make certain that we surpass your expectations.

Virtual AssistantCustomer SupportBack OfficeSoftware Development+3

iXL SOLUTIONS PHILIPPINES

Customer Support
Iloilo City4.8 · Google
Unclaimed

IXL Solutions Philippines brings over 35 years of outsourcing experience to clients who need a reliable BPO Philippines partner that actually delivers results. Based in Iloilo City, the company focuses on three core areas: customer care, IT services, and healthcare support, giving clients a single point of contact for a range of critical business functions. One area where iXL particularly stands out is seasonal demand management. For more than a decade, the team has helped businesses scale up and down without the operational headaches that typically come with fluctuating volume. That kind of flexibility is hard to find in a call center Philippines environment, and it is a core part of what iXL offers. Whether you need consistent customer support outsourcing, back office coverage, or specialized healthcare BPO services, iXL Solutions takes a personalized approach to every engagement. If you are exploring outsourcing options in the Philippines, connect with the iXL team to discuss your requirements and request a quote.

Customer SupportIT OutsourcingHealthcare BPOBack Office+1

JAE Data Management

Data Management
Concepcion
Unclaimed

JAE Data Management is a Philippines-based outsourcing provider built around one core promise: get the work done fast and get it right. For businesses that need dependable back office support without the overhead of an in-house team, JAE offers a direct path to getting data tasks handled accurately and on schedule. Data management is the company's specialty. This covers the kind of detailed, deadline-sensitive work that tends to accumulate in growing businesses. Whether you need records processed overnight or consistent ongoing data handling, JAE positions itself as a BPO Philippines partner capable of matching your pace. Their approach to clients is refreshingly simple: send the job, set the deadline, and expect it done. Clear communication is a noted strength. JAE keeps the process straightforward, where telling them what you need is enough to get started. That directness matters in any outsourcing relationship, since unclear requirements and slow back-and-forth are common frustrations when working with remote teams. They cite client feedback as evidence of their reliability, pointing to a track record built through satisfied repeat clients rather than marketing claims. Operating from Concepcion in the Philippines, JAE brings the cost and productivity advantages that make Philippine back office outsourcing attractive to businesses internationally. Their emphasis on accuracy and fast turnaround suits clients with tight schedules who cannot afford errors in their data work. If your business needs reliable data management support or back office outsourcing from the Philippines, JAE Data Management is a practical option to consider. Reach out directly to discuss your project requirements and find out how quickly they can take work off your plate.

Data ManagementData EntryBack Office Support

JAF Digital

Digital Marketing
Makati City4.7 · Google
Unclaimed

JAF Digital delivers the systems your business needs, ALL IN ONE PLACE. From HR and payroll to communication, inventory, learning system, and more. Simplify your operations, empower your team, and scale your business with confidence. Planning your next-level digital strategy has never been easier. At JAF Digital Group Inc., we specialize in Software Development, SaaS, and Digital Marketing. As a proudly Filipino tech company, we deliver affordable, scalable, and results-driven solutions to help your business grow in the digital age. Our years of experience in digital solutions, software, IT, and marketing give us the capability to help businesses shine in the digital world. We provide clients the opportunity to build their brand, improve their systems, and grow their sales through well-planned strategies and custom-built solutions. It is also our priority to make the process engaging, collaborative, and educational for both our team and our clients. You can request a consultation to see how our solutions fit your business needs. You may click “schedule a meeting” at the upper part of this website or visit this link: https://jafdigital.co/schedule-a-meeting/ JAF Digital provides flexible pricing plans depending on the service or solution you need. You can also request a custom quote tailored to your business requirements.

Digital MarketingHR & Payroll OutsourcingGovernment Compliance SupportEmployee Records Management+1

JAM Virtual Assistance

Virtual Assistant
Quezon City
Unclaimed

JAM Virtual Assistance, based in Quezon City, Philippines, offers business owners a practical way to get more done without stretching their own hours. The premise is simple: hand off the daily tasks that consume your time, and get back to the work that actually matters to you. It is a direct value exchange, and one that makes particular sense for anyone running a growing operation without a large team behind them. As a virtual assistance provider in the Philippines, JAM VA handles the behind-the-scenes work that keeps a business running. That covers administrative support, scheduling, communications, data entry, and the kinds of recurring back-office tasks that pile up fast when you are managing things on your own. Outsourcing these functions to a dedicated virtual assistant means less time buried in routine work and more time on the decisions and relationships that move your business forward. JAM VA is a good fit for small business owners, entrepreneurs, and solo operators who need reliable support without the overhead of hiring full-time in-house staff. Whether you are running an e-commerce store, a professional services firm, or a service-based business, the approach is straightforward: you stay focused on what you do best, and JAM takes care of the rest. Operating out of Quezon City, JAM Virtual Assistance is part of the Philippines' well-established outsourcing ecosystem. English-proficient virtual assistants from the Philippines have become a trusted resource for businesses in North America, Australia, and beyond, offering skilled support at a fraction of the cost of local hires. Tapping into this BPO Philippines talent pool is one of the more sensible ways to scale your capacity without scaling your overhead. If you are looking for a straightforward outsourcing arrangement with a VA who treats your business like their own, JAM Virtual Assistance is worth reaching out to. Visit their website to start a conversation about your workload and how they can help you reclaim time in your day.

Virtual AssistantAdministrative SupportBack Office

JCON BPO

Customer Support
General Santos City (Dadiangas)
Unclaimed

JCON BPO connects US and UK businesses with skilled, dedicated teams based in General Santos City, Philippines. The company was built on a straightforward premise: growing businesses should not have to choose between quality and cost. By drawing on the Philippines' deep pool of English-proficient professionals, JCON BPO gives clients access to capable, committed staff at a fraction of what equivalent talent costs in Western markets. The core service offering covers three areas. Customer engagement and sales teams handle client-facing work, from inbound support to outbound revenue-generating activity, keeping customer relationships active and pipelines moving. Specialized back-office operations give companies expert support for the functions that keep day-to-day business running, from administrative tasks to operational support for core business functions. For brands looking to stay current with technology, JCON BPO also provides digital innovation and AI-oriented talent, including creative support roles that help clients adapt and grow. The company primarily serves small and mid-sized businesses in the United States and United Kingdom that need reliable outsourcing partners without the complexity that typically comes with large enterprise contracts. A testimonial from the CEO of Breakdance captures a common outcome: virtual assistants from JCON BPO exceeded expectations on quality while meaningfully reducing operational costs, illustrating the value that well-matched offshore talent can deliver. Over five years in the BPO Philippines market, JCON BPO has built its model around genuine integration with client teams. Rather than providing generic staffing, the company focuses on professionals who become part of each client's workflow, with transparent communication throughout the engagement. Operating from General Santos City, the team is positioned to support US and UK business hours with flexibility. If you are considering offshore outsourcing, back office support, or dedicated virtual assistant services, JCON BPO welcomes a direct conversation. Request a consultation to find out how a Philippines-based team can reduce your overhead and support your next stage of growth.

Customer SupportSales & Lead GenerationBack OfficeVirtual Assistant+1

Jessica Bookkeeping Services

Finance & Accounting
Philippines
Unclaimed

Jessica Bookkeeping Services provides professional bookkeeping support for businesses that want accurate, organized financial records without the cost of a full-time in-house hire. Based in the Philippines, this service gives clients direct access to a dedicated bookkeeper who focuses on keeping the numbers right so business owners can focus on running their operations. The work centers on bookkeeping, which means recording and maintaining the financial transactions that every business generates. Accurate books are the foundation for good decision-making, smooth tax preparation, and clear visibility into cash flow. Outsourcing this function to a specialist in the Philippines is a cost-effective way to get reliable back-office support that keeps pace with the demands of a growing business. Small businesses, entrepreneurs, and independent operators are well-suited to this kind of service. If you are spending too many hours reconciling accounts, chasing receipts, or scrambling before tax season, handing that work to a dedicated bookkeeper frees up time and reduces errors. Outsourcing bookkeeping to the Philippines has become a practical choice for business owners who want professional-grade financial management without the overhead of hiring locally. If you are looking for dependable bookkeeping support, reach out to Jessica Bookkeeping Services to discuss your needs and find out how this service can help keep your finances in order.

Finance & AccountingBookkeepingBack Office

JLR Consultancy

Accounting
Mabitac, Philippines
Unclaimed

Graphic design agency JLR Consultancy was founded in 2020. The firm provides Graphic Design and Web Development.

AccountingBack Office OutsourcingGraphic Design +2 servicesRecruiting+1

KamelBPO

Offshore Staffing
Zone4.7 · Google
Unclaimed

Expand with KamelBPO: Grow your business with dedicated, full-time office staff as part of your offshore teams. Our expertise in using skilled offshore talent ensures efficient and cost-effective expansion for your global operations When you hire offshore staff in the Philippines through Kamel, it will lead to significant cost savings, potentially up to 75% compared to local hiring. Outsourcing to the Philippines is a highly efficient and cost-effective strategy for business growth and expansion. Hiring offshore staff through Kamel enables rapid, effortless, and economical scaling of your organization. Our support staff assists in assembling your team, selecting from the top 5% of elite professionals in the Philippines. Your offshore staff, based remotely in our offices, will operate during your specified working hours, integrating seamlessly as an extension of your local team. You select the team members, and they report to you daily, offering an experience akin to local hiring. Explore an extensive range of roles that KamelBPO can seamlessly recruit for you in the Philippines. Here's a curated selection of the most sought-after roles across various industries, highly favored by our clients. Kamel provides you with your own professional full time dedicated remote staff who can either be home-based or office-based and report directly to you daily from our advanced offices in the Philippines. With Outsourced you can scale your organisation quickly and cost effectively with dedicated offshore staff essentially becoming an extension of your own organisation.

Offshore StaffingBack OfficeVirtual AssistantCustomer Support+2

Back Office outsourcing: common questions

What buyers ask most when comparing back office providers in the Philippines.

01

What does back office outsourcing cover?

Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.

02

Why is the Philippines strong for back office work?

Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.

03

How do I choose between a large and a small back office provider?

Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.

Back Office BPO Companies in the Philippines | Page 27 | BPOAI.ai