Verified providers · Back Office

Back Office Outsourcing in the Philippines

537 verified companies

Back office work is the largest single service line in the Philippine BPO industry, and the most common reason buyers come to this directory: more than 400 of the companies listed here run back office programs. The work spans document processing, order management, claims handling, and the administrative operations that sit behind customer-facing teams.

Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.

Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.

PBO Global Clark

Customer Support
Clark
Unverified

PBO Global Clark delivers professional outsourcing services from one of the Philippines' most strategic business locations, the Clark Freeport Zone in Pampanga. Companies that partner with PBO Global gain access to a skilled, English-proficient workforce backed by the infrastructure and stability Clark is known for in the BPO Philippines market. The team handles a range of customer support and back office functions, giving clients a reliable extension of their operations without the overhead of building in-house. Whether you need front-line customer support, administrative back office processing, or ongoing operational support, PBO Global Clark is positioned to take on that work efficiently. For businesses exploring outsourcing in the Philippines, PBO Global Clark is worth a direct conversation. Reach out to discuss your requirements and get a quote tailored to your volume and workflow.

Customer SupportBack OfficeData EntryVirtual Assistant+2

Peak Outsourcing

Customer Support
Makati City
Unverified

Peak Outsourcing is a BPO Philippines provider headquartered in Makati City, delivering customized business process outsourcing to clients across healthcare, technology, telecommunications, and retail. Their service portfolio covers customer support, back office administration, data management, billing and payment processing, IT support, marketing and sales assistance, and revenue cycle management for healthcare organizations. What clients point to most often is the team's consistency, attention to detail, and ability to scale operations without letting quality slip. Reviews from executives cite measurable time and cost savings, and describe the team as a true extension of their own operations rather than a transactional vendor. For companies hesitant about outsourcing customer-facing work, Peak's track record in call center Philippines engagements shows strong results in satisfaction and efficiency. Whether you need front-office customer support or back office processing handled end to end, Peak Outsourcing builds the solution around your specific workflows. Reach out to discuss your requirements and request a quote.

Customer SupportBack OfficeData ManagementFinance & Accounting+3

PEAK Outsourcing Dumaguete

Customer Support
Dumaguete City
Unverified

Peak Outsourcing is a full-service BPO Philippines provider with operations in Dumaguete City and offices across key global markets. The company takes on the operational work that pulls internal teams away from strategy: customer support, back office administration, data management, billing and payment processing, IT support, and revenue cycle management for healthcare clients. Marketing and sales support round out the offering for businesses looking to scale without adding headcount. Clients across healthcare, technology, telecom, and retail have credited Peak with improving efficiency and enabling rapid growth without sacrificing quality. Executives describe the team as organized, detail-oriented, and genuinely committed to results. That reputation for reliability is built on treating each engagement as a long-term partnership rather than a transactional service arrangement. For companies evaluating outsourcing options, whether for a dedicated call center Philippines team or broader back office support, Peak Outsourcing brings the process discipline and industry experience to make the transition work. Reach out to discuss your requirements and get a quote.

Customer SupportBack OfficeHealthcare BPOTechnical Support+3

Pearl Talent

Back Office
Manila51-200
Verified

Pearl Talent connects fast-growing startups with pre-vetted offshore professionals based in Manila, cutting hiring costs without cutting corners on quality. Whether you need back office support, IT outsourcing, or a dedicated team that plugs into your existing workflows, Pearl Talent sources the right people and handles the operational lift so your core team can stay focused on growth. Operating out of the Philippines, one of the most established outsourcing markets in the world, Pearl Talent brings access to a deep talent pool across a wide range of industries. From technical roles to administrative functions, the team moves quickly to match clients with candidates who are already used to working in startup environments. If you're exploring BPO Philippines options or looking for an outsourcing partner who understands the pace and demands of venture-backed companies, Pearl Talent is worth a conversation. Reach out to discuss your hiring needs and get a quote.

Back OfficeIT Outsourcing

Penbrothers

Back Office
Makati201-500AI-Ready
Verified

Penbrothers helps companies build fully staffed teams in the Philippines without needing to set up a local entity. Their employer-of-record and staffing platform, headquartered in Makati, manages payroll, compliance, and HR administration so clients can stay focused on the actual work. The services span back office operations, IT outsourcing, and finance BPO, making Penbrothers a practical choice for businesses across different industries that want to shift functions offshore efficiently. For companies weighing BPO Philippines options, working with a platform that already handles the employment infrastructure cuts setup time considerably and reduces compliance risk. The outsourcing model here is built around giving clients real control over their teams, not just placing contractors. Ready to explore what this could look like for your business? Connect with Penbrothers to discuss your requirements and request a quote.

Back OfficeIT OutsourcingFinance BPO

PeoplePartners Inc

Offshore Staffing
Quezon City
Unverified

PeoplePartners Inc is a Quezon City-based BPO Philippines provider specializing in offshore staffing designed around the EOS (Entrepreneurial Operating System) framework. Businesses in Australia and the USA work with PeoplePartners to fill hard-to-place roles, free up local talent from repetitive tasks, and reduce staffing costs by up to 70% without sacrificing quality or culture fit. The service covers the full hiring cycle. From reviewing your accountability chart to placing vetted candidates in the right seats, PeoplePartners manages recruiting, onboarding, payroll, and ongoing HR compliance with Philippine law. There is no upfront cost to get started, no lock-in contract, and a 90-day replacement guarantee if the fit is not right. Back office outsourcing, virtual assistant placements, and remote team building are common starting points, but the team has placed staff across a wide range of specialized and operational roles. Companies that have partnered with PeoplePartners consistently highlight the caliber of candidates and the hands-on support throughout the process. If you are looking for an outsourcing partner in the Philippines that understands how structured, accountability-driven businesses operate, PeoplePartners is worth a conversation. Reach out to explore how offshore staffing could work for your organization.

Offshore StaffingRemote Team BuildingBack Office SupportVirtual Assistant Services+2

Pepper Virtual Assistants

Virtual Assistant
Makati City
Unverified

Pepper Virtual Assistants is a Makati City-based outsourcing company with 16 years of operational experience placing skilled virtual assistants with businesses that need reliable remote support. Their core offer is simple: professionally trained VAs who handle administrative tasks, customer engagement, scheduling, and back office work so clients can focus on higher-value priorities. What sets Pepper VA apart in the BPO Philippines market is their structured approach to quality. Every assistant completes the proprietary Pepper VA Trained program before joining a client account, and each engagement includes a dedicated backup VA from day one, keeping operations running without interruption. VA managers and supervisors provide ongoing oversight, and assistants submit daily shift summaries to keep communication clear and progress on track. All VAs are fluent English speakers with strong written communication skills, making them a practical fit for businesses outsourcing to the Philippines for the first time or looking to expand an existing remote team. Payments are accepted via bank transfer or PayPal. Reach out to Pepper VA to discuss your requirements and get matched with the right assistant for your business.

Virtual AssistantAdministrative SupportCustomer SupportBack Office+2

Personiv Philippines

Finance & Accounting
Muntinlupa
Unverified

Personiv is a people-powered outsourcing company based in Muntinlupa, Philippines, built around finance and accounting solutions for businesses that want a real partner, not just a contract. The company's approach centers on selecting and developing skilled professionals, so the team clients work with is already trained and ready to deliver from the start. The culture at Personiv is built around quality. Clients get direct, one-on-one service, a flexible working model that adapts to changing needs, and the assurance of ISO and PCI certifications backing up every engagement. In the BPO Philippines market, that combination of personal attention and verified compliance standards is a genuine differentiator. If your business needs back office or outsourcing support grounded in finance and accounting expertise, Personiv is a strong option to consider. Contact the team to start a conversation or request a quote.

Finance & AccountingBack OfficeBookkeepingData Entry

Phil-am Outsourcing Solutions, Inc.

Customer Support
Mandaue
Unverified

Phil-Am Outsourcing Solutions (OSI) has been one of the most dependable names in BPO Philippines since 1998, when it was among the first outsourcing firms to establish operations in Cebu. Over more than two decades, OSI has built and managed customized offshore teams for international clients in publishing, real estate, e-commerce, legal services, and beyond. The company handles a broad range of business functions: customer support across voice, email, and chat channels, digital marketing, web development, graphic design, data entry, technical writing, and back-office operations including accounting and software QA. As a call center Philippines clients have returned to consistently over the years, OSI also brings the operational depth to support AI-ready BPO transitions as client needs continue to shift. What sets OSI apart is a genuine commitment to building the right team for each client rather than forcing every project into a standard package. The culture is grounded in stability and family values, and the feedback from both clients and staff reflects that. Ready to put an experienced outsourcing partner to work for your business? Reach out to explore options and request a quote.

Customer SupportBack OfficeDigital MarketingWeb Development+3

Phoenix Virtual Solutions

Virtual Medical Assistant
Makati City
Unverified

Phoenix Virtual Solutions is a Philippines-based virtual staffing provider built exclusively for U. S. Healthcare practices. Their virtual medical assistants handle the administrative work that slows clinics down, including patient scheduling, medical records management, phone coverage, and general back-office support, freeing providers to focus on care instead of paperwork. The company was founded by operators with over 75 years of combined U. S. Healthcare management experience, and that background shows in how the service is structured. Every VA arrives HIPAA-trained and familiar with real medical workflows. Each assistant is dedicated to a single client, not split across accounts, and comes with ongoing performance oversight and a zero-risk replacement policy. RN and CMAA-qualified professionals are available for practices that need more specialized support. For U. S. Healthcare providers considering outsourcing from the Philippines as a way to cut overhead and reduce administrative burden, Phoenix Virtual Solutions offers a focused, accountable option that goes well beyond what a typical BPO Philippines placement provides. Contact their team to book a consultation or use their savings calculator to see the financial impact on your practice.

Virtual Medical AssistantPatient SchedulingMedical Records ManagementHealthcare Back Office+2

Pilipinas Teleserv Inc

Customer Support
Manila1000+
Unverified

Pilipinas Teleserv has spent 25 years building one of the Philippines' most established customer care operations. With nearly 1,500 English-speaking professionals and a dedicated in-house software development team, the company delivers inbound and outbound voice support, email, social media management, back office processing, and business intelligence services to clients across multiple industries. As a BPO Philippines provider, Pilipinas Teleserv stands out by combining experienced agents with custom-built tools designed around each client's specific workflows and culture. That means less time spent adapting off-the-shelf software and more time focused on actual results. Their omnichannel approach covers every touchpoint, from phone hotlines to social platforms, keeping customer interactions consistent and responsive. For businesses evaluating outsourcing partners in the Philippines, Pilipinas Teleserv offers a track record measured in millions of customers served and a team that operates around the clock. Connect with them directly to discuss your requirements and request a quote.

Customer SupportTechnical SupportBack OfficeBusiness Intelligence & Analytics+2

Pinoy Assistants Consultancy Inc.

Finance & Accounting
Mandaluyong City
Unverified

Pinoy Assistants Consultancy Inc. Is a back-office outsourcing firm based in Mandaluyong City, Philippines, giving local and foreign-owned businesses the accounting, compliance, and tech support they need to operate without distraction. With over ten years of experience, the team covers accounting and tax compliance, full government registrations across SEC, DTI, BIR, PHIC, HDMF, and LGU, employer of record services, and on-site or remote technical support. For foreign companies entering the Philippine market, PinoyAssistants is especially practical. Rather than setting up a local legal entity, clients can use the employer of record service to hire and manage Filipino talent while PinoyAssistants handles all employment obligations. Every client gets a dedicated account manager who knows the business by name, not by ticket number. Businesses of any size looking to outsource back-office functions in the Philippines will find that PinoyAssistants scales with them, from solo freelancers to multi-entity groups. Contact the team today to book a free discovery call and get a transparent service proposal.

Finance & AccountingTax ComplianceBusiness RegistrationEmployer of Record+2

Back Office outsourcing: common questions

What buyers ask most when comparing back office providers in the Philippines.

01

What does back office outsourcing cover?

Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.

02

Why is the Philippines strong for back office work?

Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.

03

How do I choose between a large and a small back office provider?

Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.