BPO for Technology & SaaS Companies

Cognizant's Iloilo center gives businesses access to IT outsourcing, back office operations, and finance BPO services from one of the most established names in the industry. For companies looking to outsource to the Philippines without sacrificing quality or accountability, this is a serious option worth considering. The Iloilo facility handles a range of work, from technical IT functions to finance and accounting processes and general back office support. Whether you're exploring BPO Philippines options for the first time or looking to consolidate outsourcing with a proven provider, Cognizant Iloilo is worth a closer look. Connect with their team to discuss your requirements and see how their Iloilo operations can support your goals.

Cognizant Philippines gives businesses a direct path to modernizing how they operate, without the cost and complexity of building those capabilities in-house. Based in Manila, Cognizant delivers IT outsourcing, back office processing, and finance BPO services to clients across a wide range of industries. It brings consulting-grade thinking to the outsourcing model, helping clients rearchitect processes rather than simply offload them. The team handles everything from back office functions to technology transformation, with the depth to address real operational complexity. Companies evaluating BPO Philippines providers will find that Cognizant offers more than the typical call center Philippines model. Customer support is one piece of a much larger capability set here, backed by global delivery infrastructure and serious technology expertise. Reach out to explore how they can support your outsourcing strategy.

Cognizant Philippines brings enterprise-grade technology and business process expertise to companies looking for reliable outsourcing in the Philippines. Operating from Science Hub Tower 4 in Taguig, this location is part of Cognizant's global delivery network, which means clients get access to deep engineering talent and proven AI-enabled workflows without building it in-house. The team specializes in connecting AI capabilities to real business outcomes, covering IT outsourcing, back office operations, customer support, and digital engineering. Whether you need a call center Philippines presence, end-to-end BPO Philippines delivery, or specialized technical support, Cognizant's Taguig hub is equipped to handle complex, high-volume programs across multiple industries. If you're evaluating BPO partners in the Philippines and want a provider with global infrastructure and a strong local team, Cognizant Philippines is worth a direct conversation. Reach out to discuss your requirements and request a quote.

Concentrix is a Fortune 500 technology and services company with a major delivery center in Quezon City, making it one of the most established names in BPO Philippines. Organizations looking for customer support, technical assistance, or back office solutions at scale consistently turn to Concentrix for its global footprint and operational depth. From its Philippines base, Concentrix manages customer experience programs, sales support, content moderation, and data analytics for clients in technology, healthcare, financial services, and retail. The call center Philippines operations run across voice, chat, and digital channels, with teams equipped to work alongside AI-ready workflows that improve speed and quality of service. Concentrix earned a spot on the Fortune 500 for the third consecutive year and received Comparably recognition in 2026 for leadership and career development, reflecting a company that invests in its people as much as in client outcomes. If you are evaluating outsourcing partners that combine scale with a strong talent culture, connect with Concentrix to explore what a partnership could look like.

Concentrix is a global technology and services company that helps businesses run better customer experiences, from frontline call center Philippines operations to complex back office and digital support programs. With a major presence in Quezon City, Concentrix sits at the center of the Philippines' outsourcing industry, giving clients access to a trained, English-proficient workforce supported by AI-ready BPO infrastructure and a documented commitment to people-first culture. Their service portfolio covers customer support, technical support, analytics, and back office outsourcing across industries including financial services, healthcare, technology, and retail. Clients choose Concentrix when they need a BPO Philippines partner that can operate at scale, across time zones, and across multiple contact channels without sacrificing consistency. For companies evaluating outsourcing options in the Philippines, Concentrix offers the operational depth of a global provider with on-the-ground delivery in one of the world's top outsourcing destinations. Reach out to their team to discuss service scope and request a quote.

Concentrix is a Fortune 500 technology and services company with a well-established presence in the Philippines, including its Quezon City site at Eton Centris. Businesses that outsource to Concentrix get access to customer support, technical assistance, back-office processing, analytics, and digital operations, all delivered through a workforce recognized for performance and career development. The Quezon City location brings together trained agents and technology-driven processes, giving partners a reliable path to scalable outsourcing without the overhead of building in-house teams. Concentrix has earned a spot on the Fortune 500 three years running and received Comparably recognition in Q2 2026 for leadership and career growth excellence. If you are evaluating customer support or back-office outsourcing in the Philippines, Concentrix Eton Centris is a proven option. Reach out to request more information or discuss your requirements.

Conectys is a global customer experience and Trust & Safety outsourcing partner, helping ambitious digital brands scale, protect, and transform their operations. We have evolved beyond traditional business process outsourcing into a business TRANSFORMATION outsourcing partner, accountable not just for running outsourced CX solutions and back-office operations, but for transforming the way businesses succeed using AI, automation, and data to drive measurable business outcomes. We use AI responsibly, guided by strong governance and EU-level compliance standards (including GDPR, DSA, and the principles of the EU AI Act), to ensure our partners gain the maximum value from emerging technologies. This responsible AI, combined with our expert global team representing more 100+ languages, is what sets Conectys apart. We help organizations transform the way they work and engage with customers using smart contact center automation. By combining voicebots, chatbots, workforce management, analytics, and other intelligent solutions with clear roadmaps and measurable KPIs, turning innovation into lasting impact. We focus on AI-enabled outsourced customer experience and full-spectrum Trust & Safety, not generic back-office operations. Our work supports high-risk, high-visibility digital journeys where every interaction matters. From digital platforms and financial technology to e-commerce marketplaces and gaming, Conectys operates in environments where brand reputation, customer trust, and regulatory compliance are crucial. In these complex and ever-changing markets, we provide agility and scale to help organizations protect their users, meet regulatory expectations, and deliver seamless experiences. Our model brings together three complementary strengths: experienced CX professionals, seasoned AI experts, and a flexible gig workforce. Together, they create a powerful combination of human expertise and intelligent technology that is aligned with your own thought leadership. This approach allows us to scale quickly and efficiently, launching multilingual, AI-supported, gig-enabled operations in weeks, not months. The result is agile, high-quality delivery that seamlessly adapts to your needs as your business grows.

Top Philippines talent in an unmatched workplace, seamlessly integrated with your team. We handle recruitment, compliance, HR and IT to build a team that grows with you. Exceptional people, empowered by the right technology. We invest in AI tools, continuous learning and modern ways of working to help our teams deliver smarter, more productive outcomes for your business. “ConnectOS have the local know-how, deep experience and high levels of accreditation to establish an offshore team at speed. However, it was their understanding of our unique business requirements and longer-term strategy that set them apart. They sought to develop an intimate engagement with us, providing valuable guidance on the optimum structure and skillset of the team. Further, ConnectOS’ access to great talent in a referral-based market is second-to-none.” “LMG’s offshore teams support over 6,000 brokers and advisers,so maintaining staff engagement is critical. We couldn’t be happier with the way ConnectOS transitioned and further supported our ramp to a strong team of over 200. We partnered with ConnectOS because they’re a top-rated ‘employer of choice’, a certified Great Place to Work and also provided us with the operational flexibility needed to service our customers.” “We partnered with ConnectOS to deliver a critical org-wide IT project. We required temporary resourcing, and ConnectOS were able to help us source and activate that additional capability at speed. Critically, the people we sought needed to combine excellent communication skills with technical expertise, as they were tasked with speaking to everyone from our company chairman to our receptionist. The result was a successful IT migration project, delivered on time and on budget.” “We invested in Integrated Resourcing to improve our service delivery and reduce costs by 60% – but we’ve achieved so much more than that. Our team’s performance and responsiveness is second-to-none and I have no doubt that ConnectOS’ focus on workplace culture employee wellbeing has a lot to do with that. ConnectOS has helped us demonstrate greater value to the wider business, including increased productivity and higher levels of engagement across the entire IT department.”

Creative Connections & Commons Inc. (CCC) is a professional translation and localization company based in Davao City, Philippines, serving clients across more than 50 languages. Businesses that need accurate, culturally adapted content, multilingual customer support, or AI training data can rely on CCC as a single outsourcing partner across industries including legal, medical, technical, and marketing. CCC's service range goes well beyond standard translation. The company handles manga translation, typesetting, and localization for publishers; game localization for international markets; and end-to-end multilingual AI data services covering conversational datasets, speech collection, MTPE, and domain-specific corpora for LLM and voice assistant development. Customer support is available via email, chat, and voice, making CCC a capable BPO Philippines partner for companies that need multilingual front-line coverage without building an in-house team. With a certified, quality-assured process and a client-first approach, CCC brings the precision that regulated industries demand alongside the flexibility that creative and tech sectors need. Reach out to discuss your language or outsourcing requirements and request a quote.

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Cyberbacker gives businesses a direct path to skilled virtual assistants and administrative support, without the overhead of building an in-house team. Based in Manila, the company connects entrepreneurs and growing businesses with dedicated back office staff and customer support professionals who handle the day-to-day work so clients can focus on what matters most. Whether a client needs inbox management, scheduling, data entry, or front-line customer support, the team is equipped to step in quickly and operate as a genuine extension of the business. The outsourcing model keeps costs predictable and scales as client needs change. If you're exploring back office outsourcing or looking for reliable call center Philippines support, Cyberbacker is worth a conversation. Reach out to discuss your requirements and get a quote.

An executive forum on how banking transformation works at scale. Join 200 senior banking and fintech executives for a senior-level conversation on moving from ambition to execution. Leonardo and DXC have a very collaborative partnership. We value the way our teams work together, the leadership collaboration and the innovative thinking DXC brings to our organization. Together, we are accelerating our digital transformation across our UK business and bringing products and services to customers faster. As digital competition intensified across Latin America, Arcos Dorados needed a scalable, data-driven ecosystem. DXC delivered: 40% of total sales now come through digital channels, backed by a 60–70% increase in transactional data. With DXC, we’ve built a digital ecosystem that gives us near real-time sales visibility and significantly richer data. This foundation is critical as we move toward advanced analytics and AI. Faced with the imperative to serve all customers equitably in an increasingly digital world, Banco Sabadell partnered with DXC to deploy AI-driven accessibility testing at scale. With 350,000 hours of advanced testing conducted annually, Banco Sabadell has produced results that include decreasing customer drop-off, and achieving full compliance with Spanish and EU accessibility regulations. Working with DXC over the last two decades has helped us to transform the passport service into the gold standard that you see today. I would recommend and endorse DXC across the industry, partners with the scale, experience, and long-term commitment are fundamental to how we move forward.