Verified providers · Retail

Retail BPO Companies in the Philippines

105 verified companies

Retail and consumer-goods clients are served by more than 90 companies in this directory, spanning omnichannel customer support, order operations, and the back office that keeps physical-plus-digital retail running.

The vertical overlaps ecommerce but is not identical: retail programs carry store-locator and in-store pickup support, loyalty-program operations, and supplier-facing back office that pure-play ecommerce work rarely touches. Providers with genuine retail heritage understand promotion-calendar rhythms.

Every company listed serves retail clients and is pulled live from the verified directory. Open profiles for services, team size, and contact information.

ASUS Concept Store - SM City Bacolod

Business Laptops & Desktops
Bacolod
Unverified

ASUS Concept Store at SM City Bacolod is the authorized retail destination for ASUS laptops, desktops, and PC components in Bacolod City. For companies building or expanding operations in the Philippines, including call center Philippines setups and back office teams, this location provides access to ASUS's full lineup of business-grade computing hardware. ASUS is recognized as a leading laptop brand, and this Bacolod store brings that product range directly to organizations across the Western Visayas region. BPO and outsourcing companies looking to equip customer support agents or AI-ready BPO workstations will find a solid selection of devices suited to professional, high-uptime environments. The store also offers product registration services to ensure buyers get proper after-sales support. Whether you are outfitting a new facility or refreshing existing hardware for your team, stop by the SM City Bacolod branch or reach out to discuss procurement options for your business.

Business Laptops & DesktopsPC ComponentsHardware ProcurementProduct Registration & Support+2

Ayuda Business Management Solutions Inc

Direct Hiring
Pasig
Unverified

Ayuda Business Management Solutions is a Philippines-based talent acquisition firm that connects companies with the right people, faster and at a lower cost. Through Direct Hiring, Executive Search, and Staff Augmentation, the team manages the full source-to-hire process so clients can stay focused on running their business. Their process cuts hiring costs by up to 43% without compromising on candidate quality. Ayuda works across BPO Philippines operations, IT Shared Services, Technology, Corporate Support, and Retail. Whether the need is a high-volume BPO hiring ramp or a hard-to-fill niche tech placement, they scale to match it, from a single role up to a pool of 1,000. Recruiters bring strong industry networks and take the time to understand each client's culture and goals, which means candidates arrive pre-aligned to the organization, not just the job description. Based in Pasig, Ayuda keeps engagements personal and results-focused. If your company is ready to simplify its recruitment pipeline and fill roles with people who actually fit, get in touch to discuss what Ayuda can do for your hiring needs.

Direct HiringExecutive SearchStaff AugmentationHigh-Volume Recruitment+2

BMTS & Co., CPAs

Finance & Accounting
Quezon City
Unverified

BMTS & Co. CPAs is a Quezon City-based accounting firm serving local and foreign businesses across the Philippines. The firm covers the full range of financial and compliance needs: accounting and tax consultancy, bookkeeping, BIR tax compliance, payroll preparation, SSS/PhilHealth/HDMF administration, external audit, and business registration including PEZA and BOI applications. The team is led by Paul John D. Banua, a CPA and BIR-accredited Tax Practitioner with experience in IT-sector clients, supported by partners and officers who bring deep backgrounds in retail, insurance, logistics, and construction. That industry mix means BMTS understands the reporting and compliance pressures that come with running businesses in the Philippines, whether you are a startup registering for the first time or an established company managing complex tax obligations. For foreign companies exploring outsourcing or back office operations in the Philippines, BMTS offers PEZA and BOI registration guidance to simplify market entry. If you need a reliable accounting partner to keep your financial records accurate and your filings on time, reach out to BMTS & Co. CPAs to discuss how they can support your business.

Finance & AccountingTax ConsultancyBookkeeping & BIR CompliancePayroll Processing+3

Bookkeeping Accountant

Full-Charge Bookkeeping
Bacolod
Unverified

Bookkeeping Accountant is a Philippines-based outsourcing firm that handles the full spectrum of bookkeeping and accounting so business owners can stop worrying about their numbers. Led by Ana Lee Malongayon, CPA, the team has over 10 years of QuickBooks experience, working with both QuickBooks Online and Desktop to deliver bank reconciliation, journal entries, AR/AP tracking, financial statement preparation, and complete back office accounting support. As a BPO Philippines provider, the firm serves clients across eCommerce, legal, real estate, dental, health and wellness, retail, and other professional service industries. Whether a business needs a one-time clean-up or ongoing full-charge bookkeeping, Bookkeeping Accountant offers a simple onboarding process: free consultation, agreed proposal, then immediate start. Their clients report strong time and cost savings by choosing to outsource rather than manage books in-house. If you are ready to hand off your accounting to a dedicated, CPA-led team in the Philippines, reach out today to book your free consultation.

Full-Charge BookkeepingQuickBooks AccountingTax PreparationBank Reconciliation+3

Carthal Manila

Social Media Marketing
Marikina
Unverified

Carthal Manila is a digital marketing agency based in Marikina, Metro Manila, offering brands a reliable partner to outsource their social media, content, and creative production needs in the Philippines. Their core work covers social media management, photo and video production, influencer marketing, events management, and PR and media, serving clients in food and beverage, beauty and wellness, logistics, and retail. The agency follows a clear process from discovery through to performance evaluation, which means clients get campaigns built on strategy, not improvisation. They have worked with well-known names including The Bistro Group, Flash Express, Nisce Skin, and Destileria Barako, and have been recognized among the top digital marketing agencies since 2020. For businesses that want to hand off their digital marketing to a dedicated team in the Philippines, Carthal Manila brings strong creative output, a collaborative working style, and a 5-star rating across more than 144 client reviews. Reach out to start a conversation about your brand's goals.

Social Media MarketingContent ProductionPhoto & Video ProductionInfluencer Marketing+2

CCK City Network Inc.,

Customer Support
Pasig
Unverified

CCK City Network, Inc. Is a Philippines-based outsourcing company with over 30 years of experience delivering secure, cost-effective business process outsourcing services from Pasig. Clients come to CCK for software development, data encoding, customer service representation, and English language instruction, backed by a commitment to data security and operational integrity at every level. The company serves a wide range of industries including education, healthcare, real estate, telecommunications, retail, manufacturing, energy, government, and advertising. Whether a business needs back office support, customer support, or custom software built from the ground up, CCK City Network adapts its processes to fit the client's specific requirements, not the other way around. If you are looking for a BPO Philippines partner with deep cross-industry experience and a clear emphasis on security and quality, CCK City Network is worth a conversation. Reach out to request a quote or learn more about how their outsourcing services can support your operations.

Customer SupportSoftware DevelopmentData EntryBack Office+3

CompAsia Philippines

Certified Pre-Owned Device Sales
Taguig
Unverified

CompAsia Philippines gives buyers in the Philippines access to certified pre-owned Apple and Samsung devices at prices well below retail, with savings that regularly reach 50% or more off the cost of new. Every smartphone, tablet, laptop, and wearable goes through a proprietary 32-step quality check covering performance, battery health, screen condition, and hardware integrity before it reaches a customer. The result is a device that functions like new, backed by a free warranty and the option to extend coverage up to 12 months. For companies in the BPO Philippines and outsourcing sector looking to equip teams affordably, CompAsia offers a practical alternative to new-device procurement. The Replace Plus program removes the typical friction of device care: a replacement unit is provided no-questions-asked, which matters for operations that cannot afford downtime. Flexible payment options make bulk or individual purchases manageable regardless of budget. Beyond cost savings, choosing a refurbished device reduces electronic waste, making CompAsia a sensible pick for businesses that have sustainability commitments alongside cost targets. Browse the full catalog online or visit a physical location to find the right device for your team or yourself. Reach out to CompAsia Philippines to learn more about volume pricing and business purchase options.

Certified Pre-Owned Device Sales32-Step Quality Inspection & CertificationExtended Device WarrantyNo-Questions-Asked Device Replacement (Replace Plus)+2

Concentrix

Customer Support
Quezon City1000+
Unverified

Concentrix is a Fortune 500 technology and services company with a major delivery center in Quezon City, making it one of the most established names in BPO Philippines. Organizations looking for customer support, technical assistance, or back office solutions at scale consistently turn to Concentrix for its global footprint and operational depth. From its Philippines base, Concentrix manages customer experience programs, sales support, content moderation, and data analytics for clients in technology, healthcare, financial services, and retail. The call center Philippines operations run across voice, chat, and digital channels, with teams equipped to work alongside AI-ready workflows that improve speed and quality of service. Concentrix earned a spot on the Fortune 500 for the third consecutive year and received Comparably recognition in 2026 for leadership and career development, reflecting a company that invests in its people as much as in client outcomes. If you are evaluating outsourcing partners that combine scale with a strong talent culture, connect with Concentrix to explore what a partnership could look like.

Customer SupportTechnical SupportBack Office OperationsContent Moderation+3

CSS Corp.

Customer Support
Taguig
Unverified

CSS Corp, now operating under the Movate brand, is a Philippines-based BPO and IT services provider with offices in Taguig that specializes in AI-driven customer experience and digital transformation. The company delivers outsourcing solutions spanning technical support, customer support, Salesforce implementation, enterprise AI services, and data analytics for clients in retail, healthcare, energy, and technology sectors. What sets Movate apart in the call center Philippines market is a genuine focus on applied AI. Their proprietary Mova iO platform connects enterprise data ecosystems, while modular AI Pods address specialized vertical challenges. GenAI-powered agent assist tools have been deployed to improve real-time guidance during live calls, and AI-first voice support transformations have been delivered for large multinationals. Clients such as Seagate and UiPath have cited consistent performance, clear collaboration, and measurable improvements across support operations. For companies evaluating outsourcing partners that can combine back office efficiency with front-line customer support capability, Movate offers a credible track record across industries. Connect with their team in Taguig to discuss how AI-ready BPO Philippines services can improve your customer operations.

Customer SupportTechnical SupportAI & Digital TransformationIT Outsourcing+3

Dan The Technician - Cellphone Repair

Cellphone Repair
Manila
Unverified

Dan The Technician is a Manila-based cellphone repair specialist with a strong track record of hands-on technical service. With a perfect 5-star rating across 18 reviews, the business has built a reputation for reliable, honest repairs on mobile devices. Whether a cracked screen, battery failure, water damage, or software issue, clients get direct access to a skilled technician who diagnoses and fixes problems efficiently. For businesses in the Philippines looking to keep their teams operational, Dan The Technician offers a practical outsourcing option for device maintenance and technical troubleshooting, reducing the internal burden of managing mobile hardware issues. This kind of specialized technical support fits naturally alongside broader BPO Philippines operations where uptime and connectivity matter. If your organization needs dependable cellphone repair or device technical support in Metro Manila, connect with Dan The Technician to discuss your needs or request a service quote.

Cellphone RepairScreen ReplacementBattery ReplacementWater Damage Repair+3

Divergent POS

POS Software Solutions
Makati City
Unverified

Divergent POS has been powering Filipino businesses with point-of-sale technology since 1997, making it one of the longest-running POS providers in the country. Based in Makati City, the company serves over 500 brands across retail, food and beverage, and mall-based enterprises, and holds accreditation with major commercial malls nationwide. Their offering covers the full stack: BIR-compliant software, integrated payment channels, real-time inventory and sales analytics, purpose-built hardware, and full installation and staff training. Products like FastPOS and Food Connect are built for specific business formats, from quick-service food courts to full-service restaurants. For Philippine businesses that need a technology partner handling both front-end transactions and back-office reporting in one system, Divergent delivers that under one roof. What clients consistently highlight is the quality of ongoing technical support. Response times are fast, and some partnerships have run for nearly two decades. If your business needs a proven, BIR-certified POS solution with hands-on local support, reach out to the Divergent team to discuss your setup.

POS Software SolutionsPOS Hardware SupplyBIR-Compliant Tax ReportingReal-Time Sales Analytics+3

ELBA Service Center Main

Appliance Installation
Manila
Unverified

ELBA Service Center is the authorized after-sales and technical service network for ELBA brand appliances in the Philippines. The main hub is located at Bataan St. Sta. Mesa, Manila, with additional centers in San Fernando, Pampanga and Cebu City, giving clients nationwide reach for installation assistance, unit repairs, and warranty processing. The team handles service appointments for a wide range of ELBA products, managing everything from initial installation to diagnosing faults and sourcing replacement parts. Customers submitting warranty claims receive structured support: the center requests proof of purchase, model details, and a clear description of the issue to move requests forward without unnecessary back-and-forth. Provincial coverage is also available through a partner network coordinated from the Manila office. If you need to schedule a service visit, request a spare part, or file a warranty claim, reach the Manila center via Smart (+63908 873 3445) or email at [email protected]. Response times improve when you have your unit model number and purchase documentation ready before you get in touch.

Appliance InstallationTechnical SupportRepair & MaintenanceWarranty Claims Processing+1

Retail outsourcing: common questions

What buyers ask most when comparing retail providers in the Philippines.

01

How does retail BPO differ from ecommerce BPO?

Retail programs add store-locator and in-store pickup support, loyalty-program operations, and supplier-facing back office that pure-play ecommerce rarely touches. Providers with real retail heritage also understand promotion-calendar rhythms.

02

What retail operations are commonly outsourced?

Omnichannel customer support, order and returns operations, loyalty-program handling, catalog and inventory data work, and supplier coordination back office. Most directory providers in this vertical bundle several of these.

03

Can providers support seasonal retail peaks?

Yes — like their ecommerce counterparts, retail-focused Philippine providers staff for peak trading windows and can flex teams around promotion calendars. Confirm surge lead times during evaluation.