Retail BPO Companies in the Philippines
105 verified companies
Retail and consumer-goods clients are served by more than 90 companies in this directory, spanning omnichannel customer support, order operations, and the back office that keeps physical-plus-digital retail running.
The vertical overlaps ecommerce but is not identical: retail programs carry store-locator and in-store pickup support, loyalty-program operations, and supplier-facing back office that pure-play ecommerce work rarely touches. Providers with genuine retail heritage understand promotion-calendar rhythms.
Every company listed serves retail clients and is pulled live from the verified directory. Open profiles for services, team size, and contact information.
Home Credit Philippines
Home Credit Philippines brings consumer financing to everyday Filipinos through a network of 18,000+ partner stores nationwide. Headquartered in Quezon City, the company specializes in flexible installment plans and personal loans, offering 0% interest options on select products with a fast, app-based application process. Their operations span retail point-of-sale financing, digital loan origination, and ongoing customer account management, making them one of the more accessible lending platforms in the country. With a high-volume customer base and a wide geographic footprint, Home Credit runs substantial customer support, back office processing, and collections functions that mirror the scale of call center Philippines operations. Their digital-first approach to loan estimation, eligibility checks, and monthly installment planning reflects how fintech and financial services in the Philippines are converging with BPO-style efficiency. Businesses and partners interested in retail finance integration, financial outsourcing models, or consumer lending operations in the Philippine market can reach out to Home Credit Philippines directly to explore how their infrastructure and network may align with your needs.
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Ifixit Gadget Repair Services CDO
Ifixit Gadget Repair Services CDO is a technical repair and support provider based in Cagayan De Oro City, Philippines, serving customers who need fast, reliable fixes for their devices and electronics. The business handles hands-on gadget diagnostics, repair, and restoration, making it a practical resource for individuals and small businesses that depend on functioning mobile and electronic equipment. For buyers exploring the Philippines outsourcing landscape, CDO has grown into a recognized hub for tech-capable service providers. While Ifixit operates primarily as a device repair centre rather than a traditional BPO Philippines call center, its technical competency positions it within the broader ecosystem of AI-ready BPO and back office support services emerging across Mindanao. With 36 customer reviews on record, Ifixit has built a local track record in the CDO market. Businesses or individuals looking for hands-on technical support in the region are welcome to reach out directly to discuss their needs or request a service quote.
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InfiniVAN Inc.
InfiniVAN Inc. Provides fiber-optic internet and ICT solutions to businesses and institutions across the Philippines, giving organizations the connectivity backbone they need to operate reliably at scale. For BPO Philippines operations, call center Philippines environments, and back office outsourcing teams, network performance is directly tied to service quality, and InfiniVAN's infrastructure is built to handle that pressure. They serve a broad range of sectors, including manufacturing, retail, education, healthcare, and government, and their reach extends from urban business districts to communities that have historically had limited access to high-quality internet. Their customized ICT approach means each deployment is designed around what the client actually needs, not a generic package. If you are evaluating connectivity or ICT infrastructure to support your Philippine outsourcing operations, contact InfiniVAN to request a consultation or quote.
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Infosoft Consulting Corp.
Infosoft Consulting Corporation has been helping mid-market and large organizations in the Philippines move toward digital transformation since 2001. Based in Mandaluyong City, the company brings over two decades of IT outsourcing and enterprise consulting experience to businesses across multiple industries, with more than 200 corporations served to date. Their core offering is implementing and supporting enterprise business solutions from Microsoft Dynamics, Acumatica, and LS Retail. What sets them apart is their focus on groups of companies with complex, vertically integrated operations where a single off-the-shelf solution rarely fits. They analyze each client's structure and deliver industry-specific approaches that address the real challenges behind digital adoption. For companies in the Philippines looking for a reliable BPO or back-office technology partner with a long operating history and proven client results, Infosoft is worth a conversation. Reach out to discuss your requirements and see how their solutions can support your organization's next stage of growth.
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Infosys
Infosys BPM Philippines has been running end-to-end business process outsourcing operations from the Philippines since 2007. With over 4,600 professionals across four delivery centers in BGC Taguig, Alabang, and Clark Pampanga, the company manages complex, high-volume processes for clients in healthcare, financial services, retail, manufacturing, and communications. The service portfolio covers customer support, finance and accounting, legal process management, HR operations, service desk, sourcing and procurement, and sales fulfillment. Infosys BPM Philippines holds recognized Centers of Excellence in Customer Service and Service Desk, making it a strong choice for both front-office and back-office outsourcing at scale. The company is ISO 27001 and ISO 27701 certified and has earned Great Place to Work certification for two consecutive years. For global companies looking for a proven BPO Philippines partner with depth across industries, Infosys BPM Philippines brings structure and consistency to large-scale outsourcing. Reach out to their team to discuss how their call center Philippines operations can fit your needs.
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InstallersPH IT Solutions | Cebu City
InstallersPH IT Solutions is Cebu's go-to provider for professional CCTV camera installation and supply, serving homes and businesses across Cebu City, Mandaue City, Lapu-lapu, Minglanilla, and surrounding areas. With over nine years in the industry, the company has built a strong reputation for quality surveillance installations covering IP, analog, and fiber-cabled systems. Their accredited technical team handles everything from initial system design to installation, configuration, and ongoing maintenance. Packages are available for 4, 8, and 16 channel setups, each backed by product and service warranties. Camera features include IP66 water resistance, motion detection with smartphone alerts, night vision capability, and expandable storage from 500 GB up to 6 TB. Whether the requirement is a single-property setup or a multi-site security upgrade, InstallersPH delivers solutions scaled to fit the project. Based at ADG IT Center in Mandaue City, the team is available to businesses, property owners, and developers looking to strengthen their security infrastructure in Cebu Province. Contact InstallersPH IT Solutions to discuss your surveillance requirements and request a quote.
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iQor Philippines - SM Clark
IQor is a global managed services provider delivering customer engagement and back office support from its Philippines operations, including the SM Clark facility in Angeles. Companies looking to outsource customer support and call center work to the Philippines choose iQor for its disciplined program management and operational consistency across high-volume accounts. The Angeles location handles inbound customer care, technical support, collections, and related BPO Philippines services, serving clients across telecommunications, financial services, and consumer products. Rated 4.3 stars across 160 reviews, the site has built a dependable track record as an outsourcing partner in one of Pampanga's key business districts. If you are evaluating call center Philippines providers or expanding an existing back office operation, iQor SM Clark is worth a closer look. Reach out to their team to discuss your requirements and request a quote.
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Jobstreet by SEEK - Philippines
Jobstreet by SEEK is the Philippines' leading online employment platform, connecting businesses with qualified candidates across every major industry in the country. For companies looking to build or expand operations in the Philippines, Jobstreet provides direct access to a deep talent pool spanning finance, technology, healthcare, telecommunications, and business process outsourcing. Employers can post vacancies, review candidates, and build a branded company presence that attracts the right professionals. The platform serves major employers already operating in the Philippines, including multinationals and homegrown corporations alike. BPO firms and outsourcing teams consistently rely on Jobstreet to source customer support agents, back office specialists, and technical staff efficiently. With company profile pages that showcase culture, perks, and open roles, Jobstreet makes it easier for hiring managers to compete for skilled Filipino talent. For organizations planning to set up or scale a call center Philippines operation, or any outsourcing function, Jobstreet is a practical starting point for workforce acquisition. Reach out to learn how their recruitment solutions can support your hiring needs.
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Kadence International - Philippines
Kadence International is a global market research agency with a Philippines office in Pasig, built around one thing: giving businesses the consumer intelligence they need to make confident decisions. The team handles qualitative and quantitative research, brand strategy studies, customer experience analysis, NPS measurement, and design services for presentations and infographics. That breadth means clients rarely need to bring in a second vendor to turn raw data into something usable. The client list spans financial services, consumer electronics, FMCG, media, and public health, with long-term partnerships at companies including Bloomberg, Mars, Royal Canin, Panasonic, the Wall Street Journal, and Changi Airport Group. Those relationships, many running five years or more, reflect a working style that prioritizes honest counsel over upselling and project delivery over account management theater. For brands exploring research outsourcing or looking for a Philippines-based partner in the BPO Philippines market, Kadence brings structured methodology alongside the flexibility to move fast when deadlines are tight. Connect with the team to discuss your research needs or request a project quote.
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Kangen Health Systems PH – Premium Water Ionizer & Service Expert
Kangen Health Systems PH is a Taguig-based authorized distributor of Enagic's Kangen Water ionization systems, bringing Japanese water technology to Filipino households and businesses. The company offers the full Enagic product lineup, from the flagship Leveluk K8 with eight platinum-dipped titanium plates to the family-oriented SD501 Platinum and the compact JR IV for singles and couples. Beyond drinking water, these machines produce beauty water, organic disinfectant, and all-purpose cleaning water, making them a multi-use home wellness tool. Services extend well past the point of sale. Highly trained technicians handle installation and provide ongoing after-sales support, with the goal of building long-term relationships rather than one-time transactions. Additional products include the Anespa DX home spa system and the emGuarde EMF harmonizer. With a 5-star rating across 29 client reviews and over 3,000,000 Enagic families worldwide, Kangen Health Systems PH has a track record that speaks for itself. Reach out today to request a product demo or get a quote for your home or workplace.
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LeapOut
LeapOut is a Pasig-based AI commerce agency that helps brands get found on Google and cited when buyers ask ChatGPT, Gemini, or Perplexity what to buy. Founded in 2017 and headquartered in Ortigas Center, the agency offers Generative Engine Optimisation (GEO), technical SEO, Shopify Plus development, and full-funnel performance marketing across Google, Meta, TikTok, and programmatic channels. As a certified Shopify Plus Partner, LeapOut has shipped enterprise builds and migrations for Bench, Under Armour PH, SM Retail, and Reebok PH, with AI-ready catalog architecture included from the start. For businesses outsourcing their digital commerce to a Philippines-based partner, LeapOut brings 15+ years of execution and 200+ brands grown across the Philippines, Australia, and the United States. The agency manages upward of $150,000 in monthly ad spend for single clients, and uses AI to amplify output without sacrificing accountability for results. Whether you need AI search visibility, an enterprise Shopify build, or ongoing store management, LeapOut is an AI-ready outsourcing partner with a proven track record. Connect with their team to request a consultation.
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LG Electronics Philippines, Inc.
LG Electronics Philippines, Inc. Brings the full weight of a globally recognized electronics brand to the Philippine market, delivering consumer products and the support infrastructure that comes with them. Based in Pasig, the company operates customer support and technical assistance functions covering its extensive lineup of home appliances, televisions, and entertainment systems. For businesses exploring outsourcing partnerships or back office support aligned with established consumer electronics operations, LG Philippines offers a track record of structured customer service delivery and after-sales support across a broad product range. Its Philippine presence reflects a long-term commitment to the local market, including the technical support and service networks that enterprise clients and distributors depend on. Whether you are looking to understand LG's service capabilities in the Philippines or connect with their business operations team, reaching out directly is the fastest way to explore how their support infrastructure fits your needs.
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Retail outsourcing: common questions
What buyers ask most when comparing retail providers in the Philippines.
01How does retail BPO differ from ecommerce BPO?
Retail programs add store-locator and in-store pickup support, loyalty-program operations, and supplier-facing back office that pure-play ecommerce rarely touches. Providers with real retail heritage also understand promotion-calendar rhythms.
02What retail operations are commonly outsourced?
Omnichannel customer support, order and returns operations, loyalty-program handling, catalog and inventory data work, and supplier coordination back office. Most directory providers in this vertical bundle several of these.
03Can providers support seasonal retail peaks?
Yes — like their ecommerce counterparts, retail-focused Philippine providers staff for peak trading windows and can flex teams around promotion calendars. Confirm surge lead times during evaluation.
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