Financial Services BPO in the Philippines

Every moment is people-led for us. We celebrate and invest in having diverse people and thinking to develop a culture of engagement, recognition and learning in everything we do. We are reinventing CX based on our operational expertise. We deliver core CX capabilities, specialized and advanced services, and expert advice to improve the agent and agentic workforce. While many technology companies and system integrators are expanding into the CX space, delivering great customer experience requires more than software. It requires deep operational expertise. We combine high-quality talent, proven CX operations and a solution-based approach to solve problems – not just implement tools. Our clients consistently recognize our agent quality, hands-on expertise and ability to be agile to meet their needs as the difference between a vendor and true CX partner. We maintain compliance with global data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1&2, TISAX and apply rigorous security standards across every delivery location. As your strategic partner, we work closely with your team to understand your specific security requirements and deploy the right protections for your brand’s data. Yes. Our delivery model is built to scale – whether you’re a growing brand entering new markets or a global enterprise managing CX across dozens of countries and languages. We operate in 45 countries with 130K+ associates, giving us the infrastructure to handle large-scale, complex programs while staying flexible enough to adapt to smaller, fast-moving teams. The same quality standards apply regardless of size. We believe that AI & technology innovation is about more than adding new tools, it’s about changing how things are done. And, we have the operational experience to turn tools into real impact. We focus on how things like AI and agentic enable agents, enhance core services, optimize operations and can deliver meaningful automation end-to-end. And, we invest in our purpose-built technology ecosystem to make this complicated space easier for clients. We do the hard work of bringing together leading third-party partners with proprietary technology and foundational digital capabilities so technology is working for you to deliver end-to-end CX growth.

Every moment is people-led for us. We celebrate and invest in having diverse people and thinking to develop a culture of engagement, recognition and learning in everything we do. We are reinventing CX based on our operational expertise. We deliver core CX capabilities, specialized and advanced services, and expert advice to improve the agent and agentic workforce. While many technology companies and system integrators are expanding into the CX space, delivering great customer experience requires more than software. It requires deep operational expertise. We combine high-quality talent, proven CX operations and a solution-based approach to solve problems – not just implement tools. Our clients consistently recognize our agent quality, hands-on expertise and ability to be agile to meet their needs as the difference between a vendor and true CX partner. We maintain compliance with global data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1&2, TISAX and apply rigorous security standards across every delivery location. As your strategic partner, we work closely with your team to understand your specific security requirements and deploy the right protections for your brand’s data. Yes. Our delivery model is built to scale – whether you’re a growing brand entering new markets or a global enterprise managing CX across dozens of countries and languages. We operate in 45 countries with 130K+ associates, giving us the infrastructure to handle large-scale, complex programs while staying flexible enough to adapt to smaller, fast-moving teams. The same quality standards apply regardless of size. We believe that AI & technology innovation is about more than adding new tools, it’s about changing how things are done. And, we have the operational experience to turn tools into real impact. We focus on how things like AI and agentic enable agents, enhance core services, optimize operations and can deliver meaningful automation end-to-end. And, we invest in our purpose-built technology ecosystem to make this complicated space easier for clients. We do the hard work of bringing together leading third-party partners with proprietary technology and foundational digital capabilities so technology is working for you to deliver end-to-end CX growth.

As an outsourced call center company Philippines, we use a secure platform to address our clients’ needs. Our innovative system enables us to perform multiple services such as lead generation and telemarketing sales, technical support, and image annotation. Call Center AI is revolutionizing the customer service industry by combining artificial intelligence with traditional call center operations. It automates routine tasks, enhances agent performance, and improves customer satisfaction through real-time analytics and natural language processing. We offers professional content moderation services in the Philippines, ensuring your online platforms remain safe, authentic, and aligned with community guidelines. As one of the leading BPO companies in the Philippines, SixEleven combines human intelligence with AI tools to deliver fast, accurate, and scalable moderation solutions. Our business process outsourcing company is equipped with the tools, knowledge, and personnel to accommodate your company’s different needs. Your growth is our goal, and we offer these solutions to help you get there. A striking 73% of call center leaders now plan to offer long-term remote or hybrid work options, according to Zoom. The era of the massive, single-location call center is giving way to… The global healthcare BPO market is projected to reach $423 billion in 2026, growing at a 9.07% CAGR toward $1.1 trillion by 2035 (Precedence Research). Behind this explosive growth is a…

Hire global talent without borders, legal risk, or delays. Whether you’re scaling quickly or entering new markets, Smart Outsourcing Solution (SOS) helps you build and manage high-performing remote teams, without the burden of setting up a local entity. An Employer of Record (EOR) is a global hiring solution that allows you to legally employ staff in other countries without creating a local company. The EOR becomes the legal employer, handling all compliance, payroll, contracts, and HR obligations, while you manage the day-to-day work. Using an Employer of Record allows companies to hire employees in new countries without establishing a local subsidiary. Whether you need one executive assistant or a 50-person development team, we help you hire, manage, and retain top offshore professionals. We offer: Martin helps founders build compliant remote teams in the Philippines and lead in AI search visibility. At SOS, he drives fast-track EOR solutions and Build-Operate-Transfer teams, drawing on a career in CX and digital transformation with global brands like Telstra, Vodafone, and Shell. Phil Murphy is a BPO and outsourcing leader with 30+ years’ experience across Australia, the Philippines, and the UK, including 12 years managing teams of up to 10,000 in the Philippines. As Co-Founder of Smart Outsourcing Solution, he delivers Employer of Record (EOR) and Contractor of Record (COR) services, helping global companies scale remote teams compliantly across travel, IT, banking and finance, telecommunications, energy, retail, and healthcare. Smart Outsourcing Solution (SOS) is trusted by startups, scaleups, and enterprises around the world. From fintech and SaaS to eCommerce and legal services, our clients rely on us to deliver compliant, high-performing offshore teams at scale.

Smartech Solutions Philippines Inc. Delivers secure ID printing solutions to organizations that need reliable, high-integrity identification systems. Based in Mandaluyong City, the company serves clients who require professional-grade ID card production, from design and personalization to finished, print-ready credentials. Their work sits at the intersection of physical security and document management, making them a practical partner for companies running structured back office and identity management operations. For businesses expanding operations in the Philippines or building out their outsourcing infrastructure, secure identification is a foundational requirement. Smartech brings focused expertise to this need, supporting industries where access control, employee badging, and cardholder data matter. The company operates within the broader Philippine business services ecosystem, where demand for specialized support functions continues to grow alongside the country's BPO Philippines footprint. If your organization needs a dependable provider for secure ID and credential printing in the Philippines, Smartech Solutions is worth a conversation. Reach out to discuss your requirements or request a quote.

Sourcefit helps companies worldwide build high-performing offshore and nearshore teams through staffing, EOR, and BPO solutions powered by modern workforce technology. Transparent cost-plus pricing and real-time team visibility let you scale faster, access top global talent, and stay fully compliant from day one. No startup fees, no locked-in contracts, and you review candidates before you commit. We receive 3x more applications than the industry standard (according to Jobstreet). Leverage our unmatched referral network and reach tens of thousands of candidates. No up-front fees, deposits, or locked-in contracts. We’ll recruit until you find the perfect fit. Your business is unique, so we offer flexible engagement frameworks. Choose from our tailored models or blend solutions to create the perfect fit for your team’s goals. Sourcefit releases MyFit HRIS tool and establishes secondary facilities to augment business continuity. Headcount nears 500. Sourcefit launches Knit – its proprietary all-in-one, AI-infused team management and engagement tool. Finally, clients have one AI-supercharged platform for all their people and process management tasks.

Splace BPO is a Philippines-based outsourcing provider that has supported growing companies since 2017 across six countries, including the US, Australia, the UK, Canada, the Netherlands, and New Zealand. Operating from a CCAP-accredited facility in Davao City, the company offers three core solutions: managed staffing pods for teams that need a fully run offshore operation, workforce extension for employer-of-record and contractor support, and seat leasing for clients managing their own staff on-site. Service areas cover finance and accounting, technical support, customer experience, back-office operations, and revenue operations, with active client deployments in e-commerce, fintech, healthcare technology, legal tech, and SaaS. Unlike enterprise BPO Philippines providers that start at 500 seats, Splace BPO works with teams scaling from as few as 5 FTEs, with no locked contracts and no enterprise minimums. Their EOR service delivers an employment contract within 72 hours of signing and handles SSS, PhilHealth, and Pag-IBIG enrollment on day one, backed by a 99% statutory compliance rate and Philippine labor counsel on retainer. If you are evaluating offshore call center Philippines options or need a structured back-office operation without the complexity of a large enterprise BPO, Splace BPO is a practical starting point. Reach out through their website to discuss your requirements.

Staff Outsourcing Solutions is a Cebu City-based BPO Philippines provider built to help businesses scale without the overhead. The company serves clients across IT, eCommerce, healthcare, telecommunications, travel and tourism, and financial services, delivering back office support, customer support, and industry-specific outsourcing through dedicated teams. As a call center Philippines partner, Staff Outsourcing Solutions focuses on matching the right people to the right processes. Whether you need specialized healthcare administration, accurate accounting and financial management, or responsive customer-facing support for an eCommerce or telecom operation, the company structures its teams around your workflow rather than a generic template. Based in one of the Philippines' most established outsourcing hubs, Staff Outsourcing Solutions is positioned to support growing businesses that need reliable, scalable capacity. If you're evaluating outsourcing options, reach out to request a quote or discuss how their teams can fit into your operations.

My Staffwiz transcriptionists are the BEST! Very knowledgeable in medical terminology and dependable. Whenever I'm in need of another transcriptionist I wouldn't hesitate to take on another Staffwiz MT. StaffWiz (specifically Jerick O.) has been instrumental into the growth of our organization with the candidates that he has presented (and onboarded) for us. I personally was skeptical of hiring individuals that were going to be fully remote (and also living within another country), but the experience that Jerick has provided our organization makes me believe in the greater global economy and I couldn't be happier with the result. This is truly one of the best decisions that we have ever made for our organization. I would highly recommend StaffWiz to anyone that is looking for quality individuals to grow their organization. My Law firm gets a lot of inbound calls concerning immigration matters, we needed a couple of customer support reps to assist us with this. Staffwiz found a great team for us we are very happy with them. Staffwiz helps startups and growing businesses build high-performing remote teams, without the high costs. Our fully managed staffing solution covers sourcing, payroll, and HR for roles like customer service, sales, admin support, bookkeeping, marketing, and IT. Get the same quality talent as local hires, at up to 70% less. Wondering who a Wiz is? A Wiz is a BPO-trained professional who already knows your tools, your culture, and your standards, zero learning curve, fully managed by StaffWiz. You direct the work. We handle everything else. You’ve probably considered Upwork, Fiverr, or a local hire. Here’s how they actually stack up on what matters.

As an SAP Analyst within the IT Service Desk, you will provide specialized, high-quality support across various SAP modules and system environments to ensure seamless business operations and prompt issue resolution. Salary Package: Php 45,000 Work Setup: Hybrid - Quezon City (3 days onsite, 2 days work-from-home) Responsibilities Qualifications As an Avaloq Consultant, you will provide critical expertise in Accounts Payable (ACP) processes, Avaloq platform integrations, and release management to support and optimize financial systems and projects across the organization. Salary Package: Competitive compensation package aligned with your expertise! Work Setup: Hybrid - Quezon City Responsibilities Qualifications As an Associate HRIS Manager, you will provide functional and first-line support for Workday-related concerns, manage system administration, and coordinate closely with technical teams to implement necessary system changes within a global HR operations environment. Work Setup: Hybrid - Makati | Midshift (Monday to Friday, 2:00… As a Workday Senior Engineer, you will lead and contribute to Workday functional design, configuration, and deployment across Security and/or Integrations modules, providing expert guidance to stakeholders and driving continuous improvement within the HR solutions delivery roadmap. Additional Perks: Regular employment on Day 1, Day 1… As a Certificate Management / Microsoft PKI Engineer, you will manage and support enterprise Public Key Infrastructure and certificate services across on-premises and cloud environments, ensuring secure and uninterrupted operations throughout the entire certificate lifecycle. Salary Package: PHP 100,000 – PHP 170,000 Basic Salary Work Setup: Onsite - Quezon City | Makati | Muntinlupa |… As an I/O Engineering Specialist, you will deliver secure, reliable, and efficient endpoint management services within a Dual Unified Endpoint Management (UEM) environment using Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Omnissa Workspace ONE UEM. Salary Package: PHP 100,000 – PHP 160,000 Basic Salary Work Setup: Onsite - Quezon City | Muntinlupa | Cebu…

Today, AI is becoming the brain of the digital enterprise, but insight alone isn’t enough. At Stratpoint, we turn intelligence into action by combining expertise in software engineering, data, quality assurance, and cloud to build systems that execute reliability at scale. With Agile at the core of our implementations, we deliver apps that bring value to your business. We design, architect, develop, deploy, and support apps with excellent customer experience as our ultimate goal. We help companies adapt to the new reality of enterprise IT: highly available, elastic, secure, and ready for any disruptions. We are an AWS Advanced Partner and the only homegrown AWS Solutions Provider in the Philippines. We build end-to-end solutions, not tech siloes, that will support your growth and business goals. You can use our capabilities in software, cloud, data, and AI to deploy technologies that will respond to your needs today and will be ready to scale with you in the future. To compete, you need to be ahead of your competitors and your customers. With our Agile approach and solutions, be quick to adapt and pivot to the demands the economy and the market. Game changing brands need significant partners like Stratpoint. We gained the trust of Globe, UnionBank, SM, Singlife, Robinsons, and more, we hope to earn yours too.

…until you speak with us. SupportNinja CEO Craig Crisler shares why all our partnerships start with alignment, and how we design every solution to support your goals today and evolve with you tomorrow. The Privacy-First Principle is our commitment to embedding privacy at the core of every intelligent system and AI-powered workflow we create. At SupportNinja, privacy and security aren’t just protected, they’re foundational. We move fast, with purpose. From day one, we align on your goals, build tailored solutions, and launch with speed, clarity, and momentum. Our hands-on, collaborative process is designed to help you scale with confidence. Here’s a typical launch plan for our Management-as-a-Service (MaaS) offering: We immerse ourselves in your customer journey, brand tone, and service goals. Together, we build a CX playbook that ensures we support your customers like your in-house team would. Our culture is built on a foundation of taking care of our own, investing in continued education and wellness, and developing skills, because we know you can’t pour from an empty cup. The natural result? You and your customers are well taken care of. Our care for people extends beyond our clients and employees. We support a local orphanage in the Philippines by helping to provide the necessary food, medical and learning programs for all of the children.