VXI Panorama Recruitment Center

VXI Panorama Recruitment Center is the Quezon City site of VXI Global Solutions, a business process and information technology outsourcing provider that delivers customer experience and operational support services for companies. VXI operates more than 40 locations worldwide, with a footprint spanning North America, the Philippines, India, China, the Nordics, Egypt, Jamaica and Guatemala. Within the Philippines, VXI also runs sites in Angeles City, Makati City, Pasay City, Davao City and Antique. This listing covers the Quezon City operation specifically, which carries a team of more than 1,000 employees.

At the Quezon City site, service lines include customer support and call center services, with technical support handled alongside back office processing, covering voice and non-voice programs for outsourced customer operations. The site also carries VXI's technology-side offering, spanning IT outsourcing, software development and quality assurance testing. That combination extends the Quezon City operation's work beyond contact center delivery into application development, software testing and infrastructure support, giving buyers a single site that can handle both people-based and technology-based outsourcing needs.

The presence of both service categories in one location means the Quezon City site is set up to run business process outsourcing and information technology outsourcing side by side, drawing on the same operational management rather than treating call center work and software delivery as separate business lines.

As the parent company operating this site, VXI Global Solutions describes a network of more than 40 call centers worldwide, with more than 42,000 customer care agents handling upward of 300 million customer interactions a year, and more than 25 years in customer care operations. These figures describe VXI's global business rather than the Quezon City site in isolation, but they indicate the scale of the organization that resources this location.

For buyers sourcing an outsourcing partner based in Quezon City, VXI Panorama Recruitment Center combines call center, technical support, back office and software development capability, backed by a multi-country outsourcing group with an established delivery footprint across the Philippines and beyond.