Verified providers · Technical Support

Technical Support Companies in the Philippines

221 verified companies

More than 200 companies in this directory run technical support programs, from consumer-tech troubleshooting desks to tiered B2B support for SaaS and telecommunications clients. It is the third-largest service line in the Philippine BPO market.

The distinction that matters when buying is tier depth. Tier-1 password-reset desks are a commodity; providers that staff genuine tier-2 and tier-3 engineers — able to read logs, reproduce bugs, and escalate with useful context — are scarcer and worth identifying early. Industry focus on each profile is the fastest signal.

The companies below all offer technical support and are pulled live from the verified directory. Open a profile for team size, industries served, and contact information.

Emapta Office - JAKA Building, Legazpi Village, Makati City

Staff Leasing
Makati City1000+
Unverified

Emapta is a Philippine-based outsourcing provider that builds dedicated offshore teams for businesses looking to grow without the overhead of traditional hiring. Operating from its Makati City office in the JAKA Building, Legazpi Village, Emapta gives clients direct control over their staff while handling all the local compliance, payroll, and facilities management behind the scenes. The model works well for companies that want the cost advantages of BPO Philippines without surrendering oversight of their team. Clients hire, train, and manage their people directly. Emapta handles the infrastructure. Services span customer support, back office operations, IT outsourcing, finance and accounting, technical support, and virtual assistant roles, making it a practical fit for growing businesses that need skilled professionals in the Philippines quickly. If you are evaluating outsourcing partners in Makati City or comparing call center Philippines options for your next expansion, Emapta is worth a conversation. Reach out to explore how their staff leasing model could work for your team.

Staff LeasingCustomer SupportBack OfficeIT Outsourcing+3

Enable Head Office

Enterprise IT Solutions
Mandaluyong City
Unverified

Enable is a Philippines-based technology and lifestyle brand management company headquartered in Mandaluyong City. Through a portfolio of specialized divisions, Enable connects leading global brands with businesses and consumers across the country, covering distribution, enterprise solutions, retail, and after-sales support. The enterprise arm, Aero, delivers expert-led solutions and services to businesses across industries and government entities, helping clients improve operational efficiency through a comprehensive suite of advanced products. On the technical support side, TekMage operates as an authorized service center for global brands, providing device repair and maintenance services with a focus on quality client servicing. The distribution division bridges innovative tech and lifestyle brands with a wide network of dealers and partners throughout the Philippines. Enable offers structured support across the full product lifecycle. Connect with the Enable team today to explore partnership and business opportunities.

Enterprise IT SolutionsTechnical SupportRepairs & After-Sales ServiceDistribution Services+2

ePerformax Contact Centers & BPO

Customer Support
Parañaque
Unverified

EPerformax (EPX) has been delivering contact center outsourcing from the Philippines since 2002, building long-term partnerships with Fortune 500 companies in financial technology and telecommunications. Buyers get a dedicated BPO Philippines partner that puts customer experience at the center of everything, backed by three geographically diverse delivery sites for uninterrupted customer support coverage. EPX runs its own Global Customer Experience & Management Academy to develop agents who consistently meet and exceed client benchmarks. Executive leadership stays directly involved in day-to-day operations, which means faster decisions, genuine accountability, and a performance-maximization mindset that has driven real process improvements for clients scaling across multiple business lines. The company's size keeps it agile enough to respond quickly to shifting staffing forecasts without the bureaucracy that slows larger outsourcing providers. For businesses that need a call center Philippines partner aligned with their values and culture, EPX brings over two decades of proven experience in cost-effective, high-quality outsourcing. Reach out today to discuss your customer support requirements and request a quote.

Customer SupportInbound Call CenterCustomer Experience ManagementBack Office+2

Epson Service Centers - Alabang

Technical Support
Muntinlupa
Unverified

Epson Service Centers - Alabang is the authorized Epson support hub in Muntinlupa, offering hands-on technical assistance and product servicing for the full range of Epson devices. Businesses that depend on Epson printers, scanners, and projectors can bring their equipment here for warranty-covered repairs, product registration support, and direct troubleshooting from trained technicians. For organizations running BPO Philippines operations or managing call center Philippines environments where equipment uptime directly affects output, having a reliable, manufacturer-backed service point nearby is a practical advantage. The Alabang center connects clients to Epson's national service network and sustainability-aligned product ecosystem, making it a useful resource for back office and customer support teams that rely on print and imaging infrastructure day to day. Contact the Alabang service center to schedule a repair, verify warranty coverage, or get guidance on Epson products suited to your office requirements.

Technical SupportProduct Repair & MaintenanceWarranty ServicesCustomer Support+1

Everise

Customer Support
Taguig1000+
Unverified

Everise is a global customer experience company with a strong delivery hub in Taguig, Philippines, built to help brands connect with their customers at every touchpoint. As a full-service BPO Philippines operation, Everise combines skilled Filipino talent with technology-enabled workflows to deliver customer support, technical support, and back office solutions that scale with demand. The company serves clients across healthcare, technology, and consumer sectors, making it a go-to outsourcing partner for businesses that need reliable, high-quality service without the overhead of building in-house teams. From call center Philippines operations handling complex inbound inquiries to AI-ready BPO processes designed for modern digital environments, Everise covers the full customer journey. With a 4-star rating from nearly 100 employee reviews, the Taguig site reflects a workplace culture that attracts and retains capable agents. If you are evaluating outsourcing partners in the Philippines, Everise is worth a closer look. Reach out to request more information or start a conversation about your specific needs.

Customer SupportTechnical SupportHealthcare BPOBack Office+1

EXATECH Main Authorized Service Center

Technical Support
Quezon City
Unverified

Exatech, formally known as Excellence Appliance Technologies, Inc. Is a Philippines-based authorized service center operating a nationwide network of dedicated service facilities. Headquartered in Quezon City, Exatech runs regional offices in Cebu, Davao, Bacolod, Iloilo, Baguio, Cagayan de Oro, Legazpi, Isabela, Palawan, and Batangas City, making it one of the more geographically spread technical service organizations in the country. As an outsourcing partner for appliance manufacturers, Exatech handles after-sales support, repair management, and parts fulfillment on behalf of principal brands, effectively running distributed customer support and field service operations across the Philippine archipelago. For manufacturers that need reliable, on-the-ground technical support in the Philippines without building their own infrastructure, Exatech's multi-city presence offers a practical solution. Contact Exatech directly at their Quezon City headquarters or reach the regional branch closest to your area to discuss service coverage, repair arrangements, or authorized partnership opportunities.

Technical SupportAfter-Sales ServiceField Service OperationsParts & Repair Management+1

Exypnox Inc.

Customer Support
Taguig
Unverified

Exypnox Inc. Is a BPO Philippines company that helps US-based software and technology companies scale their operations without adding complexity. Based in Taguig, the company provides customer support, technical support, accounting, and business development services, handled entirely by skilled Filipino professionals. Outsourcing to Exypnox means real cost savings. Clients report saving hundreds of thousands of dollars annually in operational expenses, and the company has maintained a 100% client retention rate. The team doubled in size within a year, reflecting steady demand from fast-growing tech companies in the US market. Beyond the numbers, Exypnox runs a people-first operation with strong internal culture, competitive employee benefits, and structured career development. For US tech companies looking for a dependable back-office or customer support outsourcing partner in the Philippines, Exypnox offers a proven model built around long-term client relationships. Connect with their team to learn more or request a quote.

Customer SupportTechnical SupportFinance & AccountingBusiness Development+1

Foundever Philippines - Makati

Customer Support
Makati City1000+
Unverified

Foundever is a global customer experience outsourcing partner with operations in Makati City, Philippines. The company delivers end-to-end customer support, AI-integrated contact center services, and specialized CX programs to more than 800 brands across 45 countries. With 130,000 associates worldwide and support for over 60 languages, Foundever combines deep operational expertise with a people-first culture to handle complex, high-volume programs without sacrificing quality. For businesses evaluating call center Philippines options, Foundever brings a clear advantage: agents supported by AI and agentic tools that reduce routine workload and free up time for more meaningful customer interactions. Compliance covers HIPAA, PCI-DSS, GDPR, SOC Type 1&2, and TISAX, which matters for any brand handling sensitive data at scale. The BPO Philippines model here is built to grow with you, whether you are launching a new market or managing CX across dozens of countries. If you are looking for a back office or customer support outsourcing partner in Metro Manila with the infrastructure to deliver at scale, reach out to the Foundever Makati team to explore what a partnership could look like for your brand.

Customer SupportTechnical SupportAI-Powered CX SolutionsMultilingual Support+2

Fusion CX - Cebu Philippines

Customer Support
Cebu City1000+
Unverified

Fusion CX runs one of the largest enterprise-grade call center and BPO Philippines networks in the country, with 3,000+ production seats across four delivery centers in Manila, Cebu, Silang, and Legazpi. The company is backed by a publicly listed parent with 41 delivery centers in 12 countries, 20,000+ employees, and support for 28+ languages, so clients get local execution with genuine global delivery depth. Programs can launch in as little as 30 days and scale from 30 seats to 1,000+. Customer support outsourcing here spans voice, chat, email, and social, all connected to a closed-loop AI quality stack that scores 100% of interactions rather than random samples. Sentiment detection, real-time analytics, and automated supervisor coaching mean performance builds consistently, not just at go-live. Industries served include healthcare, BFSI, retail, telecom, travel, and high-tech, with dedicated shift coverage for US, UK, and APAC time zones. For companies evaluating outsourcing options, the Philippines operation delivers 50 to 70 percent cost savings versus US onshore staffing, strong English proficiency, and high cultural alignment with Western markets. Reach out to discuss program scope or request a quote.

Customer SupportOmnichannel CXTechnical SupportBack Office+3

GadgetPro Repair Services-Main

Device Repair
Cagayan De Oro City
Unverified

GadgetPro Repair Services delivers reliable device repair and technical support from Cagayan de Oro City, giving businesses and individual clients a dependable local partner for their technology needs. Whether it's smartphones, tablets, or laptops, their team diagnoses and resolves hardware and software issues with a focus on fast turnaround and honest assessments. For companies exploring outsourcing options in the Philippines, GadgetPro's technical expertise positions them as a practical support resource in the Mindanao region. Cagayan de Oro is a growing hub for BPO Philippines operations, and having on-the-ground technical support available locally adds real value for businesses with field teams or device-dependent workflows. With a 4.4-star rating from verified customers, GadgetPro has built a track record worth considering. Reach out directly through their Facebook page to describe your requirements or request a service quote.

Device RepairTechnical SupportHardware DiagnosticsSoftware Troubleshooting+1

Gigahertz Computer Systems (Service Center)

Technical Support
Manila
Unverified

Gigahertz Computer Systems is a Manila-based technology service center and premium hardware supplier serving businesses and individual clients across the Philippines. Specializing in high-performance laptops, monitors, and peripherals, the company provides reliable sourcing and after-sales technical support for organizations looking to equip their teams with dependable computing infrastructure. For businesses exploring BPO Philippines operations or scaling a call center Philippines setup, having a trusted local technology partner matters. Gigahertz fills that role by offering product curation and technical servicing that supports back office and customer support environments where uptime and hardware reliability are critical. Whether you are outfitting a new outsourcing team or maintaining existing workstations, Gigahertz brings product knowledge and hands-on service to the table. Connect with their Manila team to discuss your organization's hardware and technical support requirements.

Technical SupportHardware Supply & SourcingIT Equipment MaintenanceWorkstation Setup+1

Google Philippines

Customer Support
Manila
Unverified

Google Philippines is based in Manila and forms part of Google's expanding presence across Asia Pacific. The Manila office brings the full weight of Google's technology platform to businesses in the region, covering cloud infrastructure, advertising technology, and enterprise support solutions. Companies across the Philippines and the broader region rely on Google's local team for customer support, technical assistance, and back office coordination. As a recognized name in the BPO Philippines space, Google brings established processes and AI-ready BPO workflows to every engagement. The team works across industries including technology, retail, media, and financial services, making them a versatile outsourcing partner for businesses at any stage. Rated 4.6 by over 400 reviewers, the call center Philippines operations and back office functions of Google's Manila team have earned consistent praise. Reach out to Google Philippines to explore how their capabilities can support your business objectives.

Customer SupportTechnical SupportBack OfficeCloud Solutions+2

Technical Support outsourcing: common questions

What buyers ask most when comparing technical support providers in the Philippines.

01

What levels of technical support can be outsourced to the Philippines?

Everything from tier-1 troubleshooting desks to tier-2 and tier-3 engineering support able to read logs, reproduce bugs, and escalate with context. Tier depth varies sharply between providers, so confirm it early in evaluation.

02

Which industries use Philippine technical support most?

Consumer technology, SaaS, and telecommunications dominate, reflecting the directory's industry data. Providers with a stated SaaS or telecom focus usually run deeper product-training programs than generalist desks.

03

How is technical support priced compared to customer support?

Higher, and rising with tier depth: tier-1 sits near customer-support rates, while tier-2 and tier-3 engineering support commands a premium for scarcer skills. Team size and focus on each profile help gauge where a provider sits.