Technical Support Companies in the Philippines
221 verified companies
More than 200 companies in this directory run technical support programs, from consumer-tech troubleshooting desks to tiered B2B support for SaaS and telecommunications clients. It is the third-largest service line in the Philippine BPO market.
The distinction that matters when buying is tier depth. Tier-1 password-reset desks are a commodity; providers that staff genuine tier-2 and tier-3 engineers — able to read logs, reproduce bugs, and escalate with useful context — are scarcer and worth identifying early. Industry focus on each profile is the fastest signal.
The companies below all offer technical support and are pulled live from the verified directory. Open a profile for team size, industries served, and contact information.
The Remote Group
The Remote Group connects businesses with dedicated remote teams in the Philippines, helping clients cut labor costs by up to 70% without sacrificing quality or culture fit. Based in Angeles, the company sources candidates across a wide range of roles and industries, matching each client on both technical skills and the softer qualities that keep teams working well together. As a Philippines BPO partner, The Remote Group handles the sourcing, vetting, and placement work so clients can focus on their core business. Whether you need customer support agents, back office staff, or specialists for more technical functions, the team is built around filling that gap with people who are genuinely ready to contribute from day one. If you're exploring outsourcing options in the Philippines and want a provider that treats hiring as a matching process, not a numbers game, The Remote Group is worth a conversation. Reach out to discuss your requirements and request a quote.
Credentials
No credentials yet
Thinking Tools - SM Iloilo Branch
Thinking Tools at SM Iloilo brings accessible, technology-oriented outsourcing support to businesses looking for reliable partners in the Visayas region. Operating out of Iloilo City, one of the Philippines' fastest-growing business hubs, the branch connects clients with practical BPO Philippines solutions that cover core customer support and back office needs. With a 4.7-star rating from clients, Thinking Tools SM Iloilo has built a reputation for dependable service delivery. The Iloilo location makes it well-suited for companies wanting to diversify their outsourcing footprint beyond Metro Manila, tapping into a skilled local workforce at competitive rates. Whether you need consistent customer support, efficient back office processing, or a starting point for a broader outsourcing engagement, Thinking Tools SM Iloilo is worth a conversation. Reach out to discuss your requirements and get a quote.
Credentials
No credentials yet
TODAY by NOW (Tech On-Demand: Assists You)
TODAY by NOW delivers on-demand tech support and IT services to homes and businesses across Manila. The company's core promise is straightforward: handle the technical complexity so clients can focus on their work and daily lives. Services span Wi-Fi network setup and optimization, IT infrastructure support, and general tech troubleshooting, with appointments scheduled at the client's convenience. For business owners, TODAY by NOW functions as a reliable outsourcing partner for IT needs, covering everything from network security to day-to-day technical assistance. This positions the company well within the Philippines' growing BPO and outsourced services landscape, where local expertise and responsive support are in high demand. The team holds a 5-star rating across client reviews, reflecting consistent, dependable service delivery. Whether you need a one-time fix or ongoing IT support, TODAY by NOW is worth a conversation. Reach out through their website to schedule an appointment or request a quote.
Credentials
No credentials yet
TP Aura
TP Philippines has been delivering contact center outsourcing and digital business services since 1996, making it one of the most established BPO operations in the country. As a strategic partner to some of the world's largest companies, TP offers a broad range of services including customer support, technical support, customer acquisition, consulting and analytics, and intelligent automation powered by AI and machine learning. What distinguishes this call center Philippines operation is its ability to combine global scale with genuine local expertise. TP balances automation with human empathy, so complex or sensitive customer issues still get the personal attention they need. From digital strategy consulting to speech and interaction analytics, the team helps clients optimize the entire customer lifecycle, turning unprocessed customer data into better decisions and faster resolutions. Operating out of Taguig and backed by nearly three decades of outsourcing experience, TP Philippines handles high-volume, high-complexity engagements across a wide range of industries. If you are exploring customer support or back office partnerships in the Philippines, connect with TP to request a consultation.
Credentials
No credentials yet
TP Davao
TP (Teleperformance) Davao delivers enterprise-grade BPO Philippines services backed by nearly three decades of local operations. As one of the most established names in call center Philippines outsourcing, TP partners with large global companies across industries to manage the full customer lifecycle, from customer support and technical support to customer acquisition, consulting, and back office functions. TP Davao brings together intelligent automation, advanced analytics, and human-centered service delivery under one roof. Their approach combines AI and machine learning to accelerate contact resolution with the kind of personal judgment that complex customer issues still require. Speech, text, and interaction analytics turn raw customer data into actionable insight, helping clients anticipate needs before they become problems. For companies evaluating offshore outsourcing or looking to expand their AI-ready BPO footprint in the Philippines, TP Davao offers the scale of a global operator with teams that understand local context. Connect with their team today to explore how TP Davao can support your customer experience and back office goals.
Credentials
No credentials yet
TP EDSA Greenfield
Teleperformance (TP) has been operating in the Philippines since 1996, building a long track record as a preferred offshore outsourcing partner for major global brands. From its EDSA Greenfield site in Mandaluyong City, the company delivers customer support, technical support, customer acquisition, and advanced digital business services across a broad range of industries. TP's approach to BPO Philippines centers on pairing intelligent automation and AI-driven analytics with genuine human engagement. Their teams apply machine learning to accelerate contact resolution while using speech, text, and interaction analytics to turn raw customer data into actionable insight. For more complex or sensitive issues, trained agents handle what automation alone cannot, keeping interactions consistent and personal. Connect with their Mandaluyong team to discuss your requirements and request a quote.
Credentials
No credentials yet
TP Fairview
TP (Teleperformance) has been operating in the Philippines since 1996, making it one of the most established BPO Philippines providers in the market. From its Quezon City location, TP serves as a strategic outsourcing partner to large global enterprises across a wide range of industries, delivering customer care, technical support, customer acquisition, consulting, analytics, and digital integrated business services. The operation balances AI-driven automation with human expertise. Machine learning tools accelerate contact resolution and handle high-volume interactions, while experienced agents manage more complex or sensitive cases. Advanced speech, text, and interaction analytics help clients better understand and anticipate customer needs, turning raw data into actionable insight. For companies evaluating call center Philippines options or looking to build a scalable outsourcing program, TP's Fairview site offers flexible engagement models backed by decades of local and global experience. Connect with their team to learn how they can support your customer support or back office requirements.
Credentials
No credentials yet
TP Rockwell
Teleperformance (TP) has operated in the Philippines since 1996, establishing itself as one of the most trusted offshore contact center and outsourcing partners in the region. Global enterprises across multiple industries rely on TP for customer care, technical support, customer acquisition, and digital integrated business services that scale reliably with demand. TP's approach goes beyond standard call center Philippines operations. The company combines intelligent automation and AI-powered tools with human empathy, using speech, text, and interaction analytics to help clients understand customer behavior and improve resolution rates. Consulting and solution design services cover the full customer lifecycle, from acquisition through retention. For businesses evaluating BPO Philippines options, TP offers the rare combination of global infrastructure and on-the-ground local expertise built over nearly three decades. Contact TP Philippines to discuss your outsourcing requirements or request a quote.
Credentials
No credentials yet
Transcom
Transcom is a global customer experience outsourcing company that helps brands turn every service interaction into measurable business results. With operations spanning 99+ languages and clients across fintech, telecommunications, healthcare, consumer electronics, and retail, Transcom delivers end-to-end customer support, technical support, and trust and safety solutions backed by AI-powered tools and deep operational expertise. As a BPO Philippines provider with a truly global footprint, Transcom combines certified quality management with proven technology integration. Certifications include PCI DSS, SOC 2, ISO 9001, and ISO 27001. Industry analysts including ISG, Everest Group, NelsonHall, and the European Contact Centre and Customer Service Awards have recognized the company across multiple categories in 2025. Client results include 45% faster resolution times, 85%+ productivity gains through AI-powered voice routing, and €500k in monthly savings for a European telecommunications client. If you need a call center Philippines or outsourcing partner that delivers real ROI, reach out to Transcom to explore what's possible.
Credentials
No credentials yet
Transcom Bacolod
Transcom is a global customer experience company delivering outsourcing services from the Philippines and dozens of markets worldwide. For BPO Philippines buyers, the Bacolod facility brings the same enterprise-grade quality the brand is recognized for, covering customer support, technical support, content moderation, trust and safety services including KYC and fraud prevention, and AI-powered CX transformation. Operations run 24/7 across 99+ languages, backed by PCI DSS, SOC 2, ISO 9001, and ISO 27001 certifications. The client roster spans fintech, telecommunications, healthcare, consumer electronics, automotive, and retail. Documented results include a 16-year call center partnership with a global payments leader, a 45% resolution time improvement for a luxury appliance brand, monthly savings of €500,000 for a major European telco, and 13 years supporting millions of patients in 180 countries for a pharmaceutical company. These outcomes come from pairing trained agents with AI automation and a process discipline that analyst firms including ISG, Everest Group, and NelsonHall have consistently recognized. If you are looking for a customer support or back office outsourcing partner that ties every engagement to measurable results, Transcom Bacolod is worth a conversation. Reach out to discuss your CX goals.
Credentials
No credentials yet
Trends & Technologies, Inc - IT Solutions Provider
Trends & Technologies, Inc. Is a Philippine-based IT solutions provider with more than 30 years of experience helping organizations across the Philippines and Southeast Asia manage, modernize, and secure their technology operations. From strategic ICT consulting to fully managed services, network infrastructure, cloud migration, cybersecurity, and enterprise application deployment, Trends delivers end-to-end technology coverage that reduces operational complexity and keeps business systems running reliably. For companies exploring IT outsourcing in the Philippines, Trends offers a practical alternative to building in-house capability. Their managed services model handles proactive monitoring, network support, and cloud optimization, giving clients a skilled external team without the overhead. With offices in Manila, Cebu, and Davao, plus a presence in Vietnam and Cambodia, the company serves both local enterprises and regional organizations that need consistent, cross-border IT support. With 100+ cloud certifications and deep expertise in SD-WAN, enterprise applications, and converged access solutions, Trends has built a strong record as a systems integrator for organizations that take infrastructure seriously. Connect with their team to discuss your requirements and request a proposal.
Credentials
No credentials yet
TTEC Araneta Career Hub
TTEC Araneta Career Hub operates in Quezon City as part of the global TTEC network, a proven provider of customer experience outsourcing and BPO services. Businesses partner with TTEC to manage customer support, technical assistance, and back office functions, with trained teams built to represent some of the world's most recognized brands with consistency and care. As a call center Philippines operation, the Araneta hub combines skilled agents with advanced technology to deliver quality customer interactions across multiple channels. TTEC supports both on-site and work-from-home delivery models, giving clients flexibility in how their outsourced teams operate. Structured career training, wellness programs, and employee development initiatives help maintain staff performance and reduce turnover, which matters when a BPO partner is speaking directly to your customers. If you're evaluating BPO Philippines providers for customer support, technical support, or broader customer experience outsourcing, TTEC Araneta Career Hub is a strong candidate. Connect with their team to discuss service scope, capacity, and how they can support your outsourcing goals.
Credentials
No credentials yet
Technical Support outsourcing: common questions
What buyers ask most when comparing technical support providers in the Philippines.
01What levels of technical support can be outsourced to the Philippines?
Everything from tier-1 troubleshooting desks to tier-2 and tier-3 engineering support able to read logs, reproduce bugs, and escalate with context. Tier depth varies sharply between providers, so confirm it early in evaluation.
02Which industries use Philippine technical support most?
Consumer technology, SaaS, and telecommunications dominate, reflecting the directory's industry data. Providers with a stated SaaS or telecom focus usually run deeper product-training programs than generalist desks.
03How is technical support priced compared to customer support?
Higher, and rising with tier depth: tier-1 sits near customer-support rates, while tier-2 and tier-3 engineering support commands a premium for scarcer skills. Team size and focus on each profile help gauge where a provider sits.
Browse other BPO services
Run a BPO offering technical support services that is not listed here? Get listed for free.






