Customer Support Companies in the Philippines

My Staffwiz transcriptionists are the BEST! Very knowledgeable in medical terminology and dependable. Whenever I'm in need of another transcriptionist I wouldn't hesitate to take on another Staffwiz MT. StaffWiz (specifically Jerick O.) has been instrumental into the growth of our organization with the candidates that he has presented (and onboarded) for us. I personally was skeptical of hiring individuals that were going to be fully remote (and also living within another country), but the experience that Jerick has provided our organization makes me believe in the greater global economy and I couldn't be happier with the result. This is truly one of the best decisions that we have ever made for our organization. I would highly recommend StaffWiz to anyone that is looking for quality individuals to grow their organization. My Law firm gets a lot of inbound calls concerning immigration matters, we needed a couple of customer support reps to assist us with this. Staffwiz found a great team for us we are very happy with them. Staffwiz helps startups and growing businesses build high-performing remote teams, without the high costs. Our fully managed staffing solution covers sourcing, payroll, and HR for roles like customer service, sales, admin support, bookkeeping, marketing, and IT. Get the same quality talent as local hires, at up to 70% less. Wondering who a Wiz is? A Wiz is a BPO-trained professional who already knows your tools, your culture, and your standards, zero learning curve, fully managed by StaffWiz. You direct the work. We handle everything else. You’ve probably considered Upwork, Fiverr, or a local hire. Here’s how they actually stack up on what matters.

My Staffwiz transcriptionists are the BEST! Very knowledgeable in medical terminology and dependable. Whenever I'm in need of another transcriptionist I wouldn't hesitate to take on another Staffwiz MT. StaffWiz (specifically Jerick O.) has been instrumental into the growth of our organization with the candidates that he has presented (and onboarded) for us. I personally was skeptical of hiring individuals that were going to be fully remote (and also living within another country), but the experience that Jerick has provided our organization makes me believe in the greater global economy and I couldn't be happier with the result. This is truly one of the best decisions that we have ever made for our organization. I would highly recommend StaffWiz to anyone that is looking for quality individuals to grow their organization. My Law firm gets a lot of inbound calls concerning immigration matters, we needed a couple of customer support reps to assist us with this. Staffwiz found a great team for us we are very happy with them. Staffwiz helps startups and growing businesses build high-performing remote teams, without the high costs. Our fully managed staffing solution covers sourcing, payroll, and HR for roles like customer service, sales, admin support, bookkeeping, marketing, and IT. Get the same quality talent as local hires, at up to 70% less. Wondering who a Wiz is? A Wiz is a BPO-trained professional who already knows your tools, your culture, and your standards, zero learning curve, fully managed by StaffWiz. You direct the work. We handle everything else. You’ve probably considered Upwork, Fiverr, or a local hire. Here’s how they actually stack up on what matters.

As an SAP Analyst within the IT Service Desk, you will provide specialized, high-quality support across various SAP modules and system environments to ensure seamless business operations and prompt issue resolution. Salary Package: Php 45,000 Work Setup: Hybrid - Quezon City (3 days onsite, 2 days work-from-home) Responsibilities Qualifications As an Avaloq Consultant, you will provide critical expertise in Accounts Payable (ACP) processes, Avaloq platform integrations, and release management to support and optimize financial systems and projects across the organization. Salary Package: Competitive compensation package aligned with your expertise! Work Setup: Hybrid - Quezon City Responsibilities Qualifications As an Associate HRIS Manager, you will provide functional and first-line support for Workday-related concerns, manage system administration, and coordinate closely with technical teams to implement necessary system changes within a global HR operations environment. Work Setup: Hybrid - Makati | Midshift (Monday to Friday, 2:00… As a Workday Senior Engineer, you will lead and contribute to Workday functional design, configuration, and deployment across Security and/or Integrations modules, providing expert guidance to stakeholders and driving continuous improvement within the HR solutions delivery roadmap. Additional Perks: Regular employment on Day 1, Day 1… As a Certificate Management / Microsoft PKI Engineer, you will manage and support enterprise Public Key Infrastructure and certificate services across on-premises and cloud environments, ensuring secure and uninterrupted operations throughout the entire certificate lifecycle. Salary Package: PHP 100,000 – PHP 170,000 Basic Salary Work Setup: Onsite - Quezon City | Makati | Muntinlupa |… As an I/O Engineering Specialist, you will deliver secure, reliable, and efficient endpoint management services within a Dual Unified Endpoint Management (UEM) environment using Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Omnissa Workspace ONE UEM. Salary Package: PHP 100,000 – PHP 160,000 Basic Salary Work Setup: Onsite - Quezon City | Muntinlupa | Cebu…

Our BPO services provide top-tier support for voice, non-voice and back office managed by the top-tier professionals in sales, customer service to high level accounting processes such as cost and tax accounting, SOX internal audit (SAP, GRC. ITGC), payroll, accounts payable, accounts receivable, FP&A, IT project management to name a few. Choosing the right BPO partner for your business just got easier because Stark BPO is here for you. In today’s rapidly increasing business needs and labour market challenges, outsourcing continues to be a key driver for startups, small to medium-sized companies and Fortune 500 companies to achieve growth targets and gain a competitive edge. The best part is, you get all these advantages through outsourcing which is about creating a successful, high-yielding partnership with the right BPO company. Therefore, choosing the outsourcing partner is one of the most important steps for your business. But You get everything you're looking for in Stark BPO Services. We will help you achieve your growth targets at a fraction of the cost. Simply put, we provide the most cost-effective, smart outsourcing solutions for your business with proven results. Stark BPO's value is unmatched dollar per dollar. People, Process, Results. We are your smartest choice. "We worked with Stark BPO in 2016 on fairly big scale. At peak, we worked with 5 different BPO offshore companies and employed over 100 full time staff and to complete thousands of tasks per day. Stark BPO came out on top and was the only one we continued with long term. Stark BPO's team went over and beyond to accommodate our needs. I know a lot of his agents personally and they are still with him to this day which says a lot. If I would have a need for a services like his, I would not even look around, I’d go straight back to Stark BPO. "

StartUp PH Services OPC is a Philippines-based outsourcing and technology company built for businesses that need operational support and software capability without the overhead of expanding in-house. Headquartered in Malolos City, Bulacan and with a U. S. Office in Delaware, the company serves clients across the United States, Canada, and Australia, delivering BPO Philippines services alongside software development and AI-driven automation. The outsourcing practice covers both front-line and back-office functions. Customer support teams handle voice, live chat, email, and technical helpdesk channels, giving clients a flexible call center Philippines option that scales with demand. Back-office support, virtual assistance, and staffing round out the operational side. For clients focused on revenue growth, the lead generation team runs B2B appointment setting, prospect research, and sales development, connecting businesses with qualified opportunities. On the technology side, StartUp PH develops custom web applications, SaaS platforms, mobile apps, enterprise software, APIs, and system integrations. Their AI and automation services include AI assistants, chatbots, workflow automation, and CRM integrations, which helps businesses cut down on repetitive manual processes without hiring specialized engineers. Digital marketing services covering SEO, PPC, social media, branding, and website development are also part of the portfolio, making the company a practical single-source option for businesses that want growth and delivery under one roof. The company operates with 78 or more professionals and provides 24/7 support coverage, which makes it a workable partner for North American clients who need consistent availability across time zones. Teams are structured to follow the client's own processes and systems rather than imposing a rigid external methodology. The U. S. Presence in Delaware also simplifies contracting and coordination for clients who prefer working with a provider that has a domestic entity. Businesses looking to scale through outsourcing, AI-ready BPO solutions, or custom software development can get in touch with StartUp PH directly at info@startupbpo.net or through the contact form on their website.

Startek is a global customer experience company with over 35 years in the outsourcing industry, operating across 13 countries with more than 38,000 associates and support for 36 languages. As a call center Philippines businesses and international brands rely on, Startek pairs AI-powered automation with human judgment to deliver consistent, measurable CX across voice and non-voice channels. The company's service portfolio covers omnichannel contact center operations, customer service outsourcing, intelligent automation and self-service, sales growth and retention, CX analytics and consulting, and trust, safety, and content moderation. Clients span telecommunications, aviation, energy, and automotive sectors, with documented results including 95% CSAT for a major Canadian airline, a 38% reduction in operating costs, and 367% ROI for an aftermarket automotive retailer. For organizations evaluating BPO Philippines partnerships or seeking an AI-ready BPO to modernize their customer support operations at scale, Startek offers the global reach and local precision to make it work. Reach out to their team to discuss a solution that fits your operations.

Sterling Global Call Center has been serving local and international clients from Pasig, Philippines for 18 years, handling everything from inbound customer care to outbound sales campaigns. The company covers customer service, technical support, order taking, cross-selling, upselling, appointment setting, sales lead generation, and market research, giving clients a single outsourcing partner for front-line customer interactions and pipeline development. As a Philippine home-grown BPO, Sterling Global's approach centers on its people. Agents are trained to represent client brands with consistency and a customer-first mindset, whether managing reservation overflow, running surveys, or organizing seminars and classes on behalf of clients. That long-term investment in staff development is what keeps quality steady across campaigns. If you are evaluating call center Philippines options and want a partner with nearly two decades of hands-on BPO experience, Sterling Global is worth a direct conversation. Reach out to discuss your customer support or lead generation requirements and request a quote.

StraightPixel is a Philippines-based BPO and managed remote operations provider built for businesses that are growing faster than their current setup can handle. The company recruits, vets, onboards, and manages virtual assistants and back-office teams on behalf of its clients, removing the hiring overhead and management drag that typically make in-house expansion feel slow and expensive. The result is operational capacity that keeps pace with growth without adding to your management load. The core service offering comes in two forms. SmartOps Assistant places one highly capable operator on your daily workflow, handling inbox and calendar management, data entry, basic customer service, report generation, internet research, and social media scheduling. SmartOps Team steps that up for growing SMBs that need coordinated back-office outsourcing across broader functions: management reporting, enterprise customer service, HR and recruitment support, order and purchase management, inventory control, accounts receivable and payable, logistics management, and competitive market research. The company also delivers project coordination support, covering document preparation, online project management tool setup, data management, and review meeting facilitation. Branding and digital services round out the portfolio, including brand strategy, graphic and content creation, social media management, website design and development, and developers for hire. Clients are primarily founder-led or growth-stage businesses in Australia, the United States, and the United Kingdom. StraightPixel works across sectors including e-commerce, professional services, real estate, and furniture and homewares retail. The common thread is a business that has outgrown what its current processes can handle, has tried adding headcount, and found the management overhead wasn't worth it. What separates StraightPixel from the typical call center Philippines or virtual assistant provider is the management layer built into every engagement. Each client has a single account manager who owns their outcomes and keeps the operation on track. Pricing is a transparent, flat-rate monthly retainer with no hidden costs. Teams can be scaled up or down with two weeks' notice, giving clients flexibility without lock-in. The company's position in the outsourcing market is specific: they don't just place people, they manage them, with performance oversight and quality checks built into the service. If your back office, customer support, or administrative workload is holding your core team back, StraightPixel offers a 30-minute discovery call to work out what's needed and which solution fits. No pitch, no pressure. Connect through their website to start the conversation.

Strategic Office Support (SOS) gives durable medical equipment (DME) and home medical equipment (HME) providers a complete outsourcing solution that covers every stage of the patient workflow, from the first order intake call to final billing and collections. Based at the SOS Campus in Mandaue, Cebu, Philippines, the team functions as a dedicated extension of each client's business, handling the day-to-day operational load so companies can stay focused on patient care and revenue growth. The core service offering spans six areas: order processing and document chasing, insurance eligibility verification and prior authorization, inbound customer service and appointment scheduling, resupply order management across platforms including Connect, S3, Snap, and dropship, 24/7 order fulfillment for hospital discharges and after-hours needs, and end-to-end revenue cycle management covering billing confirmations, payment posting, accounts receivable, and denial management. These are not shared call center seats. Each client receives a custom-built, dedicated team that works exclusively on their account from the SOS Campus. SOS serves the DME and HME sector specifically, working with organizations across the healthcare outsourcing space, from regional home healthcare companies and medical supply distributors to therapy solution providers and oxygen equipment companies. Named clients include Aveanna Healthcare, Platinum Home Healthcare, Impact Medical, OxyGo, and Alpine Home Medical, covering a range from large enterprise healthcare organizations to smaller independent suppliers. The onboarding model is one of SOS's most cited strengths. Every engagement starts with a discovery call, followed by a strategy session in which U. S.-based DME subject matter experts document client-specific SOPs, KPIs, and performance benchmarks. This means the Philippines-based back office team arrives with deep knowledge of your payors, software systems, and workflows before handling a single call or claim. The campus-based work environment, rather than remote or work-from-home staffing, is a deliberate choice that supports accountability and consistency across shifts. If you are looking for a BPO Philippines partner that specializes in DME back office and revenue cycle operations, Strategic Office Support is worth a conversation. Contact their team to schedule a discovery call and explore what a dedicated outsourcing arrangement would look like for your business.

Supcart Philippines is a Pasig-based outsourcing provider connecting businesses with reliable, Philippine-based support teams. Whether you need front-line customer support, back office processing, or e-commerce operations assistance, Supcart offers a practical entry point into BPO Philippines without the overhead of building an in-house team. Operating from Metro Manila, the company serves clients who need responsive, English-proficient agents familiar with the day-to-day demands of online retail and digital business. The call center Philippines landscape is competitive, and Supcart positions itself as a hands-on partner rather than a faceless vendor. Its Pasig location puts it close to the commercial infrastructure that AI-ready BPO operations depend on. If your business is looking to offload customer inquiries, order management, or administrative tasks to a team that understands outsourcing from the ground up, Supcart Philippines is worth a conversation. Reach out to discuss your requirements and request a quote.

Reduction in time-to-hire means you scale faster with less internal strain. Our nearshore and offshore teams deliver proven ROI across healthcare, e-commerce, legal, and logistics. Read more Where “Super” Meets Success! With over a decade of onshore and offshore expertise, we go beyond cost savings. Outsource to the Philippines with us for tailored solutions that elevate your brand, deliver results, and fuel long-term growth. As an established 24/7 call center company, we provide tech support, accounting, healthcare operations, dispatch, and customer support outsourcing built for your industry. We match talent to your business, train on your workflows, and maintain 92% employee retention. When you outsource to the Philippines or Colombia with SuperStaff, we train your team on your tools and compliance requirements. Healthcare teams know HIPAA, EMR systems, and medical terminology. E-commerce specialists understand Shopify, inventory management, and shipping logistics. Legal support agents are trained on case management and confidentiality protocols. With 16 years of delivering call center outsourcing solutions across nearshore, offshore, and onshore locations, we’ve proven what sets exceptional Colombia and Philippines call center operations apart. When you partner with us, you get enterprise-grade infrastructure, consistent performance, and results you can measure. Our Philippine call center facilities in Makati, Metro Manila, and Clark, Pampanga, plus our Colombia call center in Medellín, deliver 99.9% uptime reliability. Our Manila headquarters is ISO 27001:2022 certified with enterprise-grade security protocols and data protection standards. Professional work environments at all locations drive agent retention and consistent performance.

For more than three decades, we’ve been helping global brands capture the value of exceptional customer experiences. Whether it’s designing bespoke CX strategies or deploying transformational customer journeys, our holistic, technology agnostic approach drives measurable outcomes. SSG is growing because we are good at what we do. The strength of SSG is our people and shared commitment to excellence. We are a global organization that brings talented people together to operate in “The One SSG Way.” “We have had zero issues with accents or language translation. Thrilled with this new partner!” Our Outbound Contact Center Services increase customer loyalty, boost sales, and enhance overall market presence. With a focus on results and customer satisfaction, we offer the following solutions tailored to your needs: Our experienced agents specialize in both direct and indirect sales strategies, helping your brand scale. Whether it’s cross-selling complementary products or up-selling premium services, we ensure your offerings resonate with your target audience and drive revenue growth. We generate high-quality leads through targeted outreach. Additionally, our team handles appointment scheduling efficiently, ensuring your sales representatives focus on closing deals rather than administrative tasks.