Verified providers · Customer Support
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Customer Support Companies in the Philippines

523 verified companies

Customer support outsourcing puts your phone, chat, email, and social channels in the hands of a dedicated external team. It suits any company whose support volume justifies two or more full-time agents. It is the service the Philippine industry is best known for, with 523 verified providers in this directory alone.

The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.

Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.

Telemarketing Database

Telemarketing
Philippines5.0 · Google
Unclaimed

Telemarketing Database connects businesses with quality outsourcing solutions from the Philippines. Specializing in telemarketing and data-driven outreach, the company helps clients build and manage contact databases, generate qualified leads, and run outbound campaigns that produce real results. As a BPO Philippines provider, Telemarketing Database gives organizations access to skilled agents and reliable data infrastructure without the overhead of in-house operations. Whether you need a fresh contact list, a trained calling team, or support for an ongoing lead generation program, the team is built to handle the work end to end. If you are looking for a Philippines outsourcing partner that understands both the data side and the human side of customer acquisition, Telemarketing Database is worth a conversation. Reach out to discuss your requirements or request a quote.

TelemarketingLead GenerationDatabase ManagementCustomer Support+2

Teleperformance

Customer Support
Pasig1000+4.6 · Google
Unclaimed

Teleperformance is one of the largest and most established digital business services companies in the world, with 48 years of experience serving clients across five continents. From its Philippines delivery hub in Pasig, TP handles the full range of outsourcing work: customer support across all channels, back office processing, trust and safety operations, debt collection, B2B revenue generation, data analytics, and enterprise technology services. Its AI platform, TP.ai FAB, pairs domain-trained artificial intelligence with human agents to improve results in sales conversions, collections, and customer experience management. The scale of TP's client base speaks for itself. More than half of the Forbes Top 100 and 62% of the Kantar BrandZ Top 100 rely on Teleperformance for critical operations, with top clients averaging 14 years of partnership. The company supports over 400 languages and dialects, giving buyers confidence that complex, multilingual programs can be managed through a single BPO Philippines partner. Whether you need a full call center Philippines solution, AI-ready back office support, or specialized services like fraud prevention and collections, Teleperformance has the operational depth to deliver. Reach out to their team to discuss your outsourcing requirements.

Customer SupportBack OfficeContent ModerationCollections & Debt Recovery+3

Teleperformance Ayala

Customer Support
Makati City1000+4.3 · Google
Unclaimed

Teleperformance Philippines, based in Makati City's Ayala business district, is part of one of the largest customer experience management companies operating globally. Businesses that need reliable customer support, technical assistance, and back office operations at scale turn to Teleperformance because the company combines deep process expertise with a large, trained workforce in one of the world's premier outsourcing destinations. Services span inbound and outbound customer support, technical support, content moderation, finance and accounting, and digital sales, delivered across channels including voice, chat, email, and social. The Makati site serves clients in telecommunications, financial services, healthcare, ecommerce, and technology, bringing industry-specific process knowledge to each engagement rather than a one-size approach. For companies evaluating BPO Philippines options, Teleperformance Ayala offers the operational depth of a global call center Philippines network combined with local management and a strong 4.3-star rating across hundreds of employee and client reviews. Connect with the team to discuss your outsourcing requirements and request a quote.

Customer SupportTechnical SupportContent ModerationBack Office+3

Teleperformance Ayala Ave.

Customer Support
Makati City
Unclaimed

Teleperformance's Makati City office on Ayala Avenue connects businesses with one of the most established names in global contact center and outsourcing operations. For companies evaluating BPO Philippines options, this address is more than a convenient location. It provides access to the operational frameworks, quality standards, and service consistency that Teleperformance has built across its international network. The Ayala Avenue corridor is Makati's central business spine, which means strong transport links, proximity to a deep professional talent pool, and the kind of business environment that enterprise buyers expect from a long-term outsourcing partner. The office operates within Teleperformance's broader outsourcing model, focused on customer support and back office processing. These are structured, process-driven functions where consistency and accountability carry the most weight. For businesses that have dealt with call center Philippines arrangements that lose discipline over time, a provider with Teleperformance's depth of global process standards offers a different kind of reliability. Engagements are built around auditable delivery, which simplifies oversight for procurement and operations teams on the client side. The 4.3 rating across 556 reviews reflects consistent performance and a stable working environment. In the BPO Philippines market, staff retention and service continuity are closely linked, and that track record suggests both are present here. Mid-market and enterprise clients consolidating outsourcing relationships, or moving on from a smaller provider, will find the operational maturity here a practical advantage rather than just a brand signal. For companies considering outsourcing for the first time, this location offers a professionally anchored starting point. The Teleperformance name carries weight in internal conversations where stakeholders need reassurance about vendor selection, and the proximity to Makati's business core makes site visits and ongoing relationship management straightforward for Philippines-based teams. Contact this office directly to discuss your requirements. Whether you are launching a customer support function, expanding a back office operation, or exploring what an AI-ready BPO engagement could look like for your business, the team here can walk you through current capacity, service options, and how to get started.

Customer SupportBack Office Processing

Teleperformance Clark

Customer Support
Angeles4.1 · Google
Unclaimed

Teleperformance Clark, located in Angeles, Philippines, is part of one of the largest customer experience and BPO networks operating globally. The Clark site delivers a full range of outsourcing services that major brands depend on: omnichannel customer support, technical support, expert back office processing, content moderation, trust and safety operations, and data and analytics. Backed by nearly five decades of continuous operational improvement at the parent organization level, Teleperformance Clark brings proven process standards and AI-assisted workflows to the call center Philippines market. Agents work alongside AI tools through the TP.ai platform, combining machine intelligence with trained human expertise to handle high volumes and complex interactions across 400-plus languages globally. For companies exploring BPO Philippines options, Teleperformance Clark offers a credible, established outsourcing partner with the infrastructure and methodology to support enterprise-scale programs. Whether your priority is customer support, back office efficiency, collections, or sales support, the team is equipped to deliver. Reach out to discuss your requirements or request a quote.

Customer SupportTechnical SupportBack OfficeContent Moderation+3

Teleperformance Davao

Customer Support
Davao1000+
Unclaimed

Teleperformance Davao is the Davao site of Teleperformance, a global provider of digital business services and customer experience outsourcing for enterprise clients. The company runs end-to-end customer experience programs, combining human-staffed service delivery with AI-enabled tools, and this location carries a team size of 1,000 or more, giving buyers access to a large-scale operation for both front-line support and back-end processing. The services on offer span customer service, back-office support, trust and safety, and collection services, along with consulting work such as business transformation and advanced analytics. On this listing, the Davao site is registered for Customer Support and Back Office, so buyers can route both live customer interactions and administrative processing work to the same provider. Teleperformance also lists AI-enabled service lines built around its TP.ai product set, covering areas such as customer connect, assisted service, growth, collections, and data services, sitting alongside its traditional agent-staffed offering. Teleperformance publishes sector pages across a wide industry range, including retail and e-commerce, banking and financial services, and healthcare, among others. This listing reflects three of those sectors: ecommerce, fintech, and healthcare, positioning the Davao site for buyers in online retail, financial services, and health-related businesses that need outsourced customer support or back-office capacity. On delivery model, Teleperformance describes its operations around multilingual hubs, smartshoring, and work-from-home solutions, giving clients a choice of on-site, blended, or remote staffing arrangements. The corporate site also lists specialized service lines such as healthcare support and interpretation services, which line up with the healthcare focus on this listing. For buyers assessing outsourcing partners in Davao, Teleperformance offers the scale and service range of a global BPO group, delivered locally through this site.

Customer SupportBack Office

Teleperformance Philippines

Customer Support
Manila1000+4.3 · Google
Unclaimed

Teleperformance Philippines, based in Manila, is the local delivery site of Teleperformance, a global provider of digital business services and customer experience (CX) outsourcing. Buyers working with this site gain a full-service BPO partner that pairs live agent support with AI-enabled tooling, covering everything from day-to-day customer service to more specialized back-office and healthcare-related processes. The service lineup spans core CX work such as customer service, back-office support, and collection services, alongside specialized offerings including healthcare support, interpretation, recruitment process outsourcing, and visa and consular services. On the technology side, the company runs a set of AI solutions marketed under the TP.ai name, covering conversational engagement (TP.ai Connect), agent assistance (TP.ai Assist), growth and revenue support (TP.ai Growth), collections (TP.ai Collect), and data services (TP.ai Dataservices), along with consulting work in business transformation and advanced analytics. Teleperformance works across a wide range of industries, with this Manila listing centered on healthcare, fintech, and ecommerce. More broadly, the parent company's stated industry coverage includes banking and financial services, insurance, retail and e-commerce, technology, communications, travel, hospitality and cargo, gaming, government, automotive, and energy and utilities, pointing to a client base that spans regulated and consumer-facing sectors alike. Delivery is organized around a small number of stated models: multilingual hubs, a smartshoring approach that distributes work across markets, and a work-from-home solution for distributed delivery. The Manila site sits in the 1,000+ team size band, placing it among the larger single-location operations in the directory. Taken together, Teleperformance Philippines reads as a full-spectrum outsourcing option for buyers who need customer experience delivery combined with an AI-enabled toolset and experience across multiple industries, rather than a narrow, single-channel BPO service.

Customer SupportBack OfficeHealthcare BPO

Teleperformance Recruitment Hub

Customer Support
Cagayan De Oro City1000+4.4 · Google
Unclaimed

Teleperformance Philippines has been a trusted outsourcing partner since 1996, delivering customer care, technical support, customer acquisition, and digital business services to some of the world's largest companies across multiple industries. Operating from the Philippines, TP combines global scale with local expertise to give clients the right level of support at every stage of the customer lifecycle. As a leading call center Philippines provider, TP goes beyond traditional BPO with intelligent automation, advanced speech and interaction analytics, and AI-driven strategies that speed up contact resolution and surface actionable insights from customer data. The result is an AI-ready BPO operation that balances technology with genuine human empathy, making it well suited for complex or sensitive customer interactions. Whether you need outsourcing support for customer support, back office operations, or consulting and analytics, Teleperformance Cagayan De Oro is worth a closer look. Connect with their team today to discuss how their BPO Philippines capabilities can fit your business needs.

Customer SupportTechnical SupportCustomer AcquisitionDigital Business Services+3

Telesys Philippines

Customer Support
Manila4.5 · Google
Unclaimed

Telesys Philippines is a Manila-based call center and outsourcing provider built for businesses that need dependable support without the cost of building in-house teams. The company delivers customer support, technical support, back office processing, and lead generation services, giving clients a direct route to the Philippines' experienced agent workforce. For companies researching BPO Philippines options, Telesys brings practical expertise to each engagement. Whether the need is a dedicated customer support queue, data entry at scale, or outbound lead generation, the team has the infrastructure to handle it. As a call center Philippines partner, Telesys operates with the kind of day-to-day discipline that keeps service levels consistent and clients informed. The company also positions itself Connect with Telesys Philippines today to discuss your outsourcing requirements or request a quote.

Customer SupportTechnical SupportBack OfficeLead Generation+2

Telework PH

Customer Support
Baliuag, Philippines
Unclaimed

Telework PH builds full-time, 100% dedicated offshore teams from Baliuag in the Philippines, so growing businesses get professional, English-speaking agents without the cost and hassle of hiring locally. Their pitch is simple: they build your team, your customers get the benefit. As a BPO Philippines provider, the focus is on keeping costs down through outsourcing while delivering service quality that keeps customers coming back. The core offer covers four areas. First, customer support: Telework PH sources and builds Filipino frontline teams trained to guide customers and solve issues with skill and empathy, the kind of call center Philippines operation that protects customer loyalty. Second, back office teams that streamline operations and strengthen process flow behind the scenes. Third, Filipino virtual assistants who take over everyday tasks like answering phone calls, responding to emails, scheduling appointments, product updates, and social media, freeing owners to focus on revenue. Fourth, data annotation and labeling for machine learning, with trained teams producing accurate, human-powered data for AI applications, making them a genuinely AI-ready BPO. Clients also praise their data scraping, organization, and data compilation work. Their client stories come from founders and CEOs, including media entrepreneurs and agency owners, many outsourcing for the first time. One client described handing off a data compilation project that saved several days of work, with results delivered exactly when and how promised. Another highlighted how the team helped source a virtual assistant and then built the monitoring and communication systems around that hire. Fast agent supply comes up repeatedly. Operationally, Telework PH runs a pandemic-proof remote model called TWPH From Home, which lets them recruit talent from anywhere in the Philippines. That model includes virtual recruitment, streamlined monitoring, up-to-date IT access and equipment, security protocols and data protection, and quiet, productive workspaces. Clients keep full copyright and ownership of everything produced, from knowledge bases and scripts to landing pages and blog posts. Work is backed by binding contracts guaranteeing timely deliverables, talent is pre-vetted, and the team takes an agile, founder-level approach to communication, acting as a virtual extension of your business. If you are weighing outsourcing to the Philippines for customer support, back office work, virtual assistance, or AI data labeling, Telework PH is worth a conversation. Reach out through their profile to connect or request a quote.

Customer SupportBack OfficeVirtual AssistantData Annotation+2

TELUS Digital

Customer Support
Vancouver, BC, Canada1000+4.6 · Google
Unclaimed

TELUS Digital is a globally recognized customer experience and digital solutions provider with operations in Pasig, Philippines. The company helps brands accelerate revenue growth and reduce operational costs by pairing AI-fueled technology with skilled human teams, making it a strong choice for enterprises that need outsourcing at scale without compromising on quality. Their approach is grounded in applied AI and real-world data, giving clients measurable improvements in efficiency and customer satisfaction across customer support, technical support, content moderation, and more. Companies in technology, gaming, fintech, healthcare, and ecommerce turn to TELUS Digital when they need a BPO Philippines partner that can operate at enterprise scale and adapt quickly to changing business needs. If you want to explore what their team can do for your operations, reach out for a consultation.

Customer SupportTechnical SupportContent ModerationAI & Data Services+3

TELUS Digital Philippines Araneta City

Customer Support
Quezon City4.2 · Google
Unclaimed

TELUS Digital Philippines, located in Araneta City, Quezon City, helps businesses grow revenue and reduce operational costs by combining AI-powered technology with experienced human teams. As the Philippines arm of TELUS International, this call center Philippines operation delivers customer support, technical support, back office processing, and digital solutions that span the full customer lifecycle. The approach here is practical: AI is applied to real workflows rather than used as a buzzword. Clients get faster resolution times, better data insights, and the kind of consistent service quality that outsourcing to the Philippines is known for. Teams are trained to handle complex interactions across voice, chat, and digital channels, making this a strong option for companies that need both scale and quality in their BPO Philippines setup. If you are evaluating outsourcing partners for customer experience transformation or back office support, TELUS Digital Philippines is worth a direct conversation. Reach out to their Quezon City team to discuss your requirements and get a quote.

Customer SupportTechnical SupportBack OfficeAI Solutions+2

Customer Support outsourcing: common questions

What buyers ask most when comparing customer support providers in the Philippines.

01

Why do companies outsource customer support to the Philippines?

A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.

02

What channels do Philippine support providers cover?

Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.

03

What should I compare between support providers?

Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.

Browse other BPO services

Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, POC, and BAU. Or read the full BPO glossary.

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