Verified providers · Customer Support

Customer Support Companies in the Philippines

420 verified companies

Customer support is the service the Philippine BPO industry is best known for, and the second-largest category in this directory with more than 400 verified providers. Coverage runs from voice-first call centers to omnichannel teams handling chat, email, and social alongside phone.

The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.

Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.

SixEleven Global Services

Customer Support
Davao501-1000AI-Ready
Verified

SixEleven Global Services is a Davao-based contact center built to handle the full spectrum of customer support and back office work that growing businesses need to offload. They run inbound and outbound operations across multiple industries, giving clients a single outsourcing partner for both front-line customer interactions and behind-the-scenes processing. As a BPO Philippines operation, SixEleven brings the geographic and cost advantages that make the Philippines a top destination for outsourcing. Davao's talent pool is strong, and the city's lower overhead compared to Manila means clients get quality without overpaying for it. The team is also set up Whether you need a dedicated call center Philippines team or a back office unit to manage data, admin, or support tasks, SixEleven is worth the conversation. Reach out to discuss your requirements and request a quote.

Customer SupportBack Office

Smart Outsourcing Solution (SOS)

Employer of Record (EOR)
Muntinlupa
Unverified

Smart Outsourcing Solution (SOS) helps global businesses hire and manage talent in the Philippines without setting up a local entity. Their Employer of Record (EOR) service covers employment contracts, payroll, benefits administration, and full local compliance, so companies can onboard Philippine-based staff in weeks rather than months. Beyond EOR, SOS builds dedicated offshore remote teams across a broad range of functions. Customer support, virtual assistance, software development, and back-office outsourcing are among the most requested services, with roles filled across industries including fintech, SaaS, ecommerce, and legal services. Clients range from early-stage startups to scaling enterprises in the US, UK, Australia, Germany, and beyond. For any business considering BPO Philippines solutions or offshore staffing, SOS offers a clear, compliant path to building high-performing global teams. Connect with their team to discuss your hiring needs and see how much you could save through outsourcing.

Employer of Record (EOR)Remote StaffingVirtual AssistantCustomer Support+3

Smiles On Demand

Back Office Outsourcing
Sibulan, Philippines
Unverified

Smiles On Demand is a Philippines-based outsourcing provider focused on back office support for businesses that need reliable, cost-effective offshore operations. Based in Sibulan, the company offers a quieter alternative to the congested mega-city BPO hubs while still delivering the English-proficient, service-oriented workforce that makes the Philippines a top outsourcing destination. Their core offering centers on back office outsourcing, handling the operational tasks that keep businesses running without requiring a client's in-house team to stretch thin. For companies exploring a call center Philippines setup or looking to shift administrative workload offshore, Smiles On Demand provides a focused point of contact rather than a sprawling vendor relationship. If you're evaluating BPO Philippines options and want a straightforward conversation about scope and pricing, reach out to Smiles On Demand to discuss what a working arrangement could look like for your team.

Back Office OutsourcingCustomer SupportData EntryVirtual Assistant

SocialSpace Inc.

Social Media Management
Quezon City
Unverified

SocialSpace Studios is a Quezon City-based outsourcing partner that gives startups and small-to-medium businesses access to a full stack of managed business services, without the overhead of hiring separate vendors or in-house teams. From social media management and graphic design to order fulfillment and helpdesk support, the company covers marketing, operations, and customer-facing functions under one roof. As a BPO Philippines provider built for growing brands, SocialSpace Studios combines automation tools like Odoo and GHL with a team of designers, copywriters, and customer support specialists. Their services span creative content production, SEO and product catalog management, lead generation, CRM strategy, and end-to-end order processing with logistics tracking. Businesses that need back office support, customer support, or a reliable content team can consolidate those needs with a single provider. For entrepreneurs and ecommerce operators looking to scale without complexity, SocialSpace Studios offers a practical alternative to fragmented outsourcing. Reach out to request a quote or learn which service modules fit your operation.

Social Media ManagementLead Generation & CRMWeb DesignGraphic Design & Copywriting+3

Solidpoint Manpower And Allied Services Incorporated

Manpower Outsourcing
Makati City
Unverified

Solidpoint Manpower and Allied Services Incorporated is a Makati City-based outsourcing company that connects businesses with dependable, work-ready personnel across a range of operational functions. Operating in the BPO Philippines space, the company focuses on staffing, manpower outsourcing, and allied support services, giving clients a single, accountable partner for their workforce requirements. From customer support and back office operations to general staffing arrangements, Solidpoint manages the people side of the business so clients can concentrate on their core work. Its Makati location places it at the center of the Philippines' commercial outsourcing activity, with access to a large pool of qualified candidates. For companies evaluating outsourcing options in the Philippines, Solidpoint offers a practical, direct path to building capable teams without the complexity of managing recruitment and workforce logistics in-house. Connect with the team to discuss your requirements and request a quote.

Manpower OutsourcingStaffing & RecruitmentBack OfficeCustomer Support+1

Sourcefit Philippines

IT Outsourcing
Manila501-1000
Verified

Sourcefit Philippines gives you direct access to dedicated offshore professionals without the overhead of building in-house. Operating as a full-service BPO in the Philippines, Sourcefit places skilled staff across IT outsourcing, finance and accounting, customer support, and creative services, handling the talent recruitment, HR, and infrastructure so you can focus on your core business. Their model suits companies across a wide range of industries that want to expand capacity quickly and cost-effectively. Whether you need a back office team managing financial operations, a customer support or call center Philippines setup to cover your clients around the clock, or technical staff embedded in your product workflows, Sourcefit builds the team around your requirements. If you are weighing outsourcing options in Southeast Asia, Sourcefit is worth a conversation. Reach out to request a quote or learn how their staffing model fits your growth plans.

IT OutsourcingFinance BPOCustomer Support

SPLACE BPO

Managed Staffing
Davao City
Unverified

Splace BPO is a Philippines-based outsourcing provider that has supported growing companies since 2017 across six countries, including the US, Australia, the UK, Canada, the Netherlands, and New Zealand. Operating from a CCAP-accredited facility in Davao City, the company offers three core solutions: managed staffing pods for teams that need a fully run offshore operation, workforce extension for employer-of-record and contractor support, and seat leasing for clients managing their own staff on-site. Service areas cover finance and accounting, technical support, customer experience, back-office operations, and revenue operations, with active client deployments in e-commerce, fintech, healthcare technology, legal tech, and SaaS. Unlike enterprise BPO Philippines providers that start at 500 seats, Splace BPO works with teams scaling from as few as 5 FTEs, with no locked contracts and no enterprise minimums. Their EOR service delivers an employment contract within 72 hours of signing and handles SSS, PhilHealth, and Pag-IBIG enrollment on day one, backed by a 99% statutory compliance rate and Philippine labor counsel on retainer. If you are evaluating offshore call center Philippines options or need a structured back-office operation without the complexity of a large enterprise BPO, Splace BPO is a practical starting point. Reach out through their website to discuss your requirements.

Managed StaffingFinance & AccountingTechnical SupportCustomer Support+2

Springboard Philippines

Customer Support
Manila
Unverified

Springboard Philippines delivers outsourcing services from Manila, giving businesses direct access to skilled Filipino professionals who handle customer support, back office work, and administrative functions. Companies looking to reduce operating costs while maintaining quality will find Springboard a practical BPO Philippines partner with on-the-ground expertise. The team takes on the operational work that keeps businesses running, from data entry and virtual assistant support to customer-facing roles in a call center Philippines environment. Springboard operates If you are building out a back office for the first time or expanding an existing outsourcing operation, Springboard Philippines can support your requirements. Reach out to discuss your needs and request a quote.

Customer SupportBack OfficeVirtual AssistantData Entry+1

Staff Outsourcing Solutions

Customer Support
Cebu City
Unverified

Staff Outsourcing Solutions is a Cebu City-based BPO Philippines provider built to help businesses scale without the overhead. The company serves clients across IT, eCommerce, healthcare, telecommunications, travel and tourism, and financial services, delivering back office support, customer support, and industry-specific outsourcing through dedicated teams. As a call center Philippines partner, Staff Outsourcing Solutions focuses on matching the right people to the right processes. Whether you need specialized healthcare administration, accurate accounting and financial management, or responsive customer-facing support for an eCommerce or telecom operation, the company structures its teams around your workflow rather than a generic template. Based in one of the Philippines' most established outsourcing hubs, Staff Outsourcing Solutions is positioned to support growing businesses that need reliable, scalable capacity. If you're evaluating outsourcing options, reach out to request a quote or discuss how their teams can fit into your operations.

Customer SupportHealthcare BPOFinance & AccountingIT Outsourcing+2

Staffwiz LLC

Customer Support
Makati, Philippines
Unverified

StaffWiz is a Philippines-based remote staffing agency that places pre-vetted, full-time BPO professionals in 14 days or less. ISO certified and women-owned, the company connects clients with dedicated remote staff across more than 40 roles, with average payroll savings of 70% versus equivalent local hires. Every placement, called a "Wiz," is a BPO-trained professional fully managed by StaffWiz from day one. Clients direct the work; StaffWiz handles HR, payroll, and ongoing oversight. Services cover customer support, healthcare BPO, back office operations, finance and accounting, virtual assistance, and sales outsourcing. Clients span healthcare, legal, finance, real estate, e-commerce, and consulting, making StaffWiz a practical outsourcing Philippines partner for businesses scaling across multiple sectors. StaffWiz carries a 4.9/5 client rating and backs every placement with a 90-day free replacement guarantee. No setup fees, no long-term contracts. Whether you need call center Philippines support or specialized back-office coverage, StaffWiz confirms exact pricing before you commit. Reach out today to get your role scoped and priced within one business day.

Customer SupportHealthcare BPOBack OfficeFinance & Accounting+2

StaffWiz Philippines

Customer Support
Iloilo201-500
Verified

StaffWiz Philippines gives growing businesses a reliable way to scale their teams without the overhead. Based in Iloilo, they specialize in customer support and back office outsourcing, building dedicated teams that slot into your operations and get to work fast. Whether you need front-line agents handling customer inquiries or back-end staff managing data, admin, and processing tasks, StaffWiz keeps the work moving. Outsourcing to the Philippines has always made sense for cost and English proficiency, and StaffWiz taps into that deep talent pool. They work across a range of industries, which means they can adapt to your workflow rather than asking you to adapt to theirs. For companies that want a BPO Philippines partner that understands small-to-mid-size business needs specifically, that flexibility matters. If you're looking for a customer support or back office team you can actually build on, StaffWiz is worth a conversation. Reach out to discuss your requirements and get a quote.

Customer SupportBack Office

Stark Asia Solutions

Recruitment Process Outsourcing
Makati City
Unverified

Stark Asia Solutions is a Philippine-based recruitment and outsourcing partner built for companies that need dependable, high-quality talent across BPO, healthcare, financial services, IT, and executive roles. Operating from Makati City with active placement coverage across Metro Manila, Cebu, Davao, Iloilo, Bacolod, and eight other Philippine locations, SASI gives clients reach into a national talent pool without the overhead of managing it themselves. The team has earned recognition as a top-three preferred partner by 80% of its clients and has held trusted-vendor status with recruitment partners since 2019. Whether the need is front-line customer support for UK financial accounts, healthcare care specialists, mortgage processing leadership, or senior telecommunications engineers, Stark Asia handles sourcing, vetting, and placement with a focus on speed and transparency. For businesses looking to outsource operations or scale their Philippine workforce, Stark Asia Solutions brings the relationships, regional reach, and process discipline to make it happen. Reach out to discuss your hiring requirements or request a quote.

Recruitment Process OutsourcingExecutive SearchCustomer SupportHealthcare BPO+3

Customer Support outsourcing: common questions

What buyers ask most when comparing customer support providers in the Philippines.

01

Why do companies outsource customer support to the Philippines?

A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.

02

What channels do Philippine support providers cover?

Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.

03

What should I compare between support providers?

Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.