Verified providers · Customer Support

Customer Support Companies in the Philippines

565 verified companies

Customer support outsourcing puts your phone, chat, email, and social channels in the hands of a dedicated external team. It suits any company whose support volume justifies two or more full-time agents. It is the service the Philippine industry is best known for, with 565 verified providers in this directory alone.

The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.

Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.

By BPOAI Editorial· Last updated:

Konnektors

Email Marketing
Davao City, Philippines
Unclaimed

Konnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.

Email MarketingCall Center ServicesBack Office Outsourcing +4 servicesSales Outsourcing+3

LaQuest Inc

Sales Outsourcing
Taguig, Philippines
Unclaimed

Sales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.

Sales OutsourcingBack Office OutsourcingCustomer Service Outsourcing +3 servicesCall Center Services+2

Lax Services

Customer Support
Taguig5.0 · Google
Unclaimed

Lax Services Co. Ltd. Is a BPO Philippines provider based in Taguig, offering outsourcing support to businesses that want reliable remote staff without the overhead of building an in-house team. Located in one of Metro Manila's key commercial districts, the company connects clients with skilled Filipino professionals capable of handling customer support, back office functions, and other operational needs. The Philippines remains a top destination for outsourcing, and Lax Services operates within that established market. Their work spans customer support, call center Philippines operations, and back office processing, giving clients a practical way to scale without the complexity of direct hiring. The focus is on getting the job done with minimal friction for the client. If you're considering outsourcing for the first time or looking to add capacity, Lax Services is open to new partnerships. Reach out through their Facebook page to share your requirements and get a conversation started.

Customer SupportBack Office

Lead Flow Virtual Services

Virtual Assistant Services
Philippines
Unclaimed

Lead Flow Virtual Services is a Philippines-based virtual assistant company that gives businesses access to pre-vetted, skilled support without the cost and complexity of direct hiring. For entrepreneurs and operators pulled in too many directions, it offers a straightforward outsourcing option: a real person, matched to your work, ready to contribute from day one. The company's services cover administrative work, customer support, back office tasks, and creative projects. Rather than assigning whoever is available, Lead Flow builds a profile of each client's needs and finds a VA who matches them specifically. That matching step matters more than it might seem, because a good fit on paper still needs to translate into a working relationship, and Lead Flow structures the process to get there faster. The client base includes solo entrepreneurs, startup founders, real estate professionals, and service-based businesses. These are typically people or teams that have real work to delegate, but want assurance before handing it off. Lead Flow's whole model is oriented around that concern: clear communication, structured onboarding, and a VA who knows the job before starting. Every assistant goes through a seven-stage process before working with a client. This includes an initial screening and assessment, a practical skills exam, a final interview, training and certification, profiling of both the client and the VA, a formal introduction meeting, and then the start of active work. For companies exploring BPO Philippines options for the first time, this kind of structured vetting is a meaningful step up from a freelance marketplace or an unvetted outsourcing arrangement. Pricing is flexible and adjusted to the client's budget. Whether you need short-term project coverage or a longer engagement, the structure adapts rather than forcing you into a fixed plan. The onboarding process is also designed to move quickly, so there is no long wait between deciding to hire and actually getting help. If you are considering a virtual assistant or outsourcing partner in the Philippines and want to start with a properly screened team, Lead Flow Virtual Services is worth a conversation. Reach out through their website to discuss your needs and find out how the matching process works for your specific situation.

Virtual Assistant ServicesAdministrative SupportCustomer SupportCreative Services+1

Lead Training and Business Solutions (Makati)

Language Training
Davao City3.3 · Google
Unclaimed

Internship is about honing ones technical skills through practical application. […] It is with deep pride and appreciation to be one of your affiliates as we showcase the Filipino talents to the world. We welcome everyone to visit, invest and enjoy the Philippines as we prepare to an economic milestone brought by local and international support. Our group carries out programs to support our affiliates have better access to the Filipino human resource. The Filipino genuine hospitality, marksmanship, and high standard in the English Language are only few reasons why Filipinos excel in many fields. We commit to produce quality graduates in our Japanese Language, culture and work ethics training. We continue to develop, serve and provide the demands of our local and international affiliates. We do translation of all sorts of documents at a very affordable price. We can also outsource top caliber interpreters in any given occasion. Our practical and simple topics are for students and the general public. Topics includes but not limited to team building, leadership, marketing and development, religion and a lot more.

Language TrainingStudent Placement ProgramsWorkforce DevelopmentBack Office+1

Leads Provider

Lead Generation
Philippines5.0 · Google
Unclaimed

We provide a full range of contact centre services, including appointment setting, lead generation, telemarketing, telesales, and customer service solutions. As a leading telemarketing company in Australia and the Philippines, we specialize in delivering effective telemarketing services to meet your business needs. With nearly a decade of experience, Leads Provider is your trusted partner in enhancing marketing outreach and elevating customer service. We offer comprehensive solutions, including fully managed lead generation, appointment setting, robust database solutions, and superior digital marketing services. If you need high-quality leads, our Mortgage Refinance, Investment Property, Insurance, and Solar Leads provide targeted opportunities, paving the way for your business success. Let Leads Provider empower your growth with precision and effectiveness, ensuring you reach the right customers at the right time. At Leads Provider, our mission is to empower businesses by offering unparalleled lead generation, customer service solutions, and telemarketing services. We strive to be the catalyst for our clients’ growth by delivering high-quality leads that fuel success through effective appointment setting. As a leading Telemarketing Company in Australia and the Philippines, we focus on relentless innovation, rigorous lead qualification, and a commitment to cost-effectiveness. Our goal is to reshape the industry’s standards and become the go-to partner for businesses seeking exceptional results, helping them achieve their goals, expand their reach, and thrive in today’s competitive landscape.

Lead GenerationTelemarketingAppointment SettingCustomer Support+2

Leverage Virtual Services

Virtual Assistant
Padre Garcia
Unclaimed

Businesses that want to expand capacity without expanding headcount often turn to outsourcing as the practical middle ground. Leverage Virtual Services, based in Padre Garcia in the Philippines, operates in that space, offering remote staffing and virtual support to companies that need professional coverage without the overhead of a local hire. The company focuses on the functions that keep businesses running but frequently compete for attention with more strategic priorities. Customer-facing support, back office tasks, and virtual assistance are the core of what they do. For a growing business, this might mean having a dedicated resource to manage inquiries, process documents, handle scheduling, or take on administrative work that would otherwise sit on an owner's or manager's plate. The Philippines is one of the most established outsourcing markets in the world, with a workforce that communicates in English, a long track record in BPO and customer support, and a cost structure that makes offshore staffing financially accessible for small and mid-sized businesses. Padre Garcia is a provincial location, which can work in a client's favor. Leaner operations, lower attrition, and simpler overhead can translate to more consistent output compared to what some heavily staffed metro centers deliver. For companies exploring BPO Philippines as a strategic option, whether for the first time or to supplement an existing remote team, Leverage Virtual Services offers a direct point of contact. They work with businesses at different stages of the outsourcing process and can discuss what kind of back office or virtual assistant support fits an existing workflow. Reaching out is the most efficient way to assess the fit. Companies looking for offshore customer support, administrative assistance, or general outsourcing coverage are welcome to connect and talk through what they need.

Virtual AssistantCustomer SupportBack Office

LGK Solutions Philippines, Inc. (HQ)

Customer Support
Makati City
Unclaimed

LGK Solutions Philippines is a licensed BPO provider based in Rockwell Center, Makati City, serving clients across the USA, Canada, Australia, and the UK. The company runs two locations: a sales and administration office in Makati and a full operations center in Batangas City, 90 kilometers south of Manila, giving clients Metro Manila-level management with a cost-efficient delivery base. Their service mix covers both voice and non-voice outsourcing. On the call center side, they provide inbound customer support, outbound telemarketing, appointment setting, and 24/7 live agent coverage. For back-office work, their teams handle data entry, data research, email support, CRM management, virtual assistant tasks, and ticketing systems. IT services round out the portfolio, with attention to system security, infrastructure uptime, and technical support. For businesses ready to move work offshore without the usual headaches, LGK Solutions offers a single-vendor answer across customer support, back office, and IT outsourcing. Get in touch to discuss your requirements or request a quote.

Customer SupportTelemarketing & Lead GenerationVirtual AssistantData Entry & Research+3

Logix BPO

Customer Support
Cebu City4.9 · Google
Unclaimed

At Logix BPO, we have established ourselves as the premier Call Center Philippines provider through unwavering commitment to excellence and innovation. As a leading BPO in Cebu, we combine modern technology with exceptional human talent to deliver superior business solutions that drive measurable results for our global clients. Our organization places paramount importance on data security and privacy compliance. We maintain rigorous adherence to international standards and certifications including ISO, HIPAA, PCI DSS, and GDPR frameworks. This commitment ensures that your sensitive information is protected according to the highest global standards when partnering with our Philippines Contact Center. What distinguishes Logix BPO is our dedication to creating a vibrant workplace culture that promotes staff retention and continuous professional development. We recognize that our team members are our greatest asset, and we invest significantly in their growth, resulting in enhanced service quality and consistency for our clients. As a hyper ROI-reactive organization, we continuously analyze investment versus success metrics to optimize our approach. This data-driven methodology allows us to refine our infrastructure, processes, and resource allocation to maximize return on investment at every operational level. Reduce employment and operational costs by 70% (or more) with our offshore teams, while improving quality and accelerating growth. Connect with our specialist Outsourcing Consultants to discuss today. We operate in a competitive world and in this competitive world, we understand that business demand the best outsourcing solutions at the best price. It is in this best case scenario that Logix operates, servicing our clients all over the world with that simple ethos at the heart everything we do:

Customer SupportBack Office

Loop Contact Solutions

Inbound Sales
Makati City4.9 · Google
Unclaimed

Loop Contact Solutions is a call center Philippines provider that gives U. S.-market businesses a fully managed team at 50-75% below domestic staffing costs. Their Manila-based agents handle inbound and outbound sales, customer support, retention, and upsell and cross-sell programs, all from a professional office environment built for consistency. They serve clients across more than 15 industries, including e-commerce, technology, health and wellness, financial services, insurance, and telecommunications. The model is structured around accountability. Clients approve every agent before they go live, using voice samples and screening results. A dedicated manager owns results and communicates directly with the client. Call recordings, QA scores, and real-time dashboards make performance visible at all times. New teams typically go live within weeks of signing, with Loop handling recruiting, training, and setup. For companies evaluating BPO Philippines options for outsourcing customer support, sales, or back office functions, Loop Contact Solutions offers a clear alternative to high-cost domestic staffing without the quality trade-offs. Reach out to request a quote and see what a Philippines-based team could do for your revenue and retention numbers.

Inbound SalesOutbound SalesCustomer SupportCustomer Retention+2

Loose Work Virtual Assistance Service

Virtual Assistant
Manila
Unclaimed

Loose Work is a Manila-based virtual assistance company that takes recurring administrative tasks off your plate so you can focus on the parts of your business that actually need your attention. The core pitch is cost savings: clients typically pay about half of what they would spend on an in-house employee, with no payroll taxes, no employee benefits, and no office space to worry about. It is a practical outsourcing arrangement built for businesses that want real support without the overhead. The service list covers a wide range of everyday business functions. Phone and chat support, data entry, billing, appointment scheduling, bookkeeping, payroll processing, and lead follow-up are all part of the offering. The team also handles document writing, financial analysis, calendar management, operations management, outbound and inbound calls, travel arrangements, and research. For businesses that need to clear a backlog of repetitive computer work or keep communication channels running without adding headcount, Loose Work is positioned as a cost-efficient back-office and customer support partner based in the Philippines. The breadth of services makes Loose Work applicable across several business types. Healthcare providers and medical offices are a clear fit: the team has undergone HIPAA compliance training and can handle patient communications and related administrative work. The service also suits professional services firms, small businesses with high call volumes, and any organization looking for consistent administrative support without the cost and complexity of a full-time hire. The approach to onboarding and quality control sets this outsourcing arrangement apart. Rather than handing tasks directly to a remote team from day one, Loose Work sends an in-person representative to the client's location to learn how the work should be done. That representative transitions the tasks to the remote team and continues to monitor output on an ongoing basis, adding a supervision layer that purely remote staffing models typically skip. Remote access to client systems uses an end-to-end encrypted connection that is ISO-27001 certified, and clients can terminate or block that connection at any time. The service runs around the clock, every day of the year, giving clients flexible coverage that a standard in-house arrangement rarely provides. For companies exploring BPO Philippines options that go beyond a typical call center Philippines model, Loose Work offers a monitored, hybrid approach to outsourcing with no registration fees to get started. Visit their website to select a package, walk an in-person representative through your requirements, and start moving routine tasks off your list.

Virtual AssistantCustomer SupportBack OfficeFinance & Accounting+2

Lyn Ebon Virtual Services

Virtual Assistant
Philippines5.0 · Google
Unclaimed

Lyn Ebon Virtual Services is a Philippines-based outsourcing provider built around giving businesses dependable remote support without the complexity of traditional hiring. The team earns consistent five-star feedback from clients, a track record that reflects both the quality of work delivered and the care put into each client relationship. The company focuses on virtual assistant and back office services, handling the operational tasks that pull business owners and managers away from higher-value work. From customer support and inbox management to data entry and scheduling, Lyn Ebon Virtual Services covers the functions most businesses need covered but rarely have time to manage well. Operating within the broader BPO Philippines landscape, the team brings the cost advantages of Philippine outsourcing together with a personal, responsive working style. If you are looking for a reliable call center Philippines alternative or simply need a skilled virtual assistant to handle day-to-day operations, Lyn Ebon Virtual Services is worth a conversation. Connect through their website to discuss your requirements and request a quote.

Virtual AssistantCustomer SupportBack OfficeData Entry+1

Customer Support outsourcing: common questions

What buyers ask most when comparing customer support providers in the Philippines.

01

Why do companies outsource customer support to the Philippines?

A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.

02

What channels do Philippine support providers cover?

Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.

03

What should I compare between support providers?

Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.

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