Verified providers · Customer Support

Customer Support Companies in the Philippines

421 verified companies

Customer support is the service the Philippine BPO industry is best known for, and the second-largest category in this directory with more than 400 verified providers. Coverage runs from voice-first call centers to omnichannel teams handling chat, email, and social alongside phone.

The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.

Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.

Outsourcing Wise

Customer Support
Cebu51-200
Verified

Outsourcing Wise gives growing businesses a reliable way to hand off customer support and back office work to a skilled team in Cebu, one of the Philippines' most established outsourcing hubs. Whether you need front-line agents handling customer inquiries or administrative staff managing data entry, processing, and internal operations, the team is set up to support companies across a wide range of industries. As a BPO Philippines provider, Outsourcing Wise keeps things straightforward: you get dedicated staff, consistent output, and a partner who understands what offshore outsourcing actually requires day to day. The Cebu location means access to a deep talent pool with strong English proficiency and a culture built around service delivery. If you're evaluating call center Philippines options or looking to move back office functions offshore, Outsourcing Wise is worth a conversation. Reach out to discuss your requirements and get a quote.

Customer SupportBack Office

OutsourcingPlanet Inc.

Inbound Call Center
Mandaluyong City
Unverified

OutsourcingPlanet Inc. Gives businesses a direct path to qualified Philippine talent, covering inbound call center services, outbound telemarketing, and back office support under one roof. Based in Mandaluyong City, the company has built its reputation as one of the fastest-growing BPO Philippines providers by pairing technologically advanced facilities with a team of professionals who know how to represent a brand well. The service range is practical: customer service representatives handle inbound queries and work to improve customer retention, while telemarketers bring strong sales backgrounds to outbound campaigns. The back office division covers accounting, human resources, and IT, giving clients a genuinely full-service outsourcing partner rather than a narrow specialty shop. Companies exploring call center Philippines support or reliable back office operations will find flexible hiring arrangements that scale up or down as requirements change. If you are considering outsourcing any part of your operations, OutsourcingPlanet Inc. Is worth a conversation. Reach out through their website to discuss how they can fit your business needs.

Inbound Call CenterTelemarketingCustomer SupportBack Office+3

P-Tech People and Technology Inc.

Customer Support
Taguig
Unverified

P-Tech People and Technology Inc. Is a Philippines-based outsourcing provider headquartered in Taguig, one of Metro Manila's premier business districts. The company brings together people-focused operations and technology-driven processes to deliver reliable BPO support for businesses looking to scale without adding overhead. As a call center Philippines option for growing companies, P-Tech covers the core functions that keep operations moving: customer support, back office processing, and IT-aligned services. Whether a client needs front-line support teams or behind-the-scenes operational help, P-Tech offers a practical outsourcing model built on the Philippines' deep talent pool and competitive cost structure. Is open to partnerships across industries and company sizes. Reach out to discuss your outsourcing requirements or request a quote.

Customer SupportBack OfficeIT OutsourcingData Entry+2

Pac Biz Contact Center Outsourcing

Taxi & Transportation Dispatch
Dumaguete, Philippines
Unverified

Pac Biz Contact Center Outsourcing delivers dedicated call center and dispatch support from Dumaguete, Philippines, with a sharp focus on the transportation industry. Transportation companies across the United States, Canada, United Kingdom, and Australia rely on Pac Biz to handle taxi dispatch, call answering, and chat support through agents trained specifically for their software platforms and operational standards. As an American-owned BPO Philippines provider, Pac Biz is the recommended outsourcing partner for iCabbi, Taxicaller, and other major taxi software platforms. The case for outsourcing with Pac Biz comes down to cost, quality, and scale. Local dispatch staff is expensive to hire, train, and retain. Pac Biz handles all of that, delivering experienced agents with supervision, quality assurance, and training infrastructure built in. Whether a transportation company needs to add one agent or fifty, the ramp is fast and the standards stay consistent. Back office outsourcing is also part of the service mix, making Pac Biz a practical choice for operators who want to consolidate support functions under one provider. If your transportation or logistics business is ready to cut overhead and improve call handling, reach out to Pac Biz for a consultation.

Taxi & Transportation DispatchCall Answering ServicesChat SupportCustomer Support+1

Pandr Outsourcing

Customer Support
Legazpi City, Philippines
Unverified

Pandr Outsourcing is a Philippine-based BPO and offshore staffing provider built to help businesses in Australia, New Zealand, the US, UK, and Canada scale without the overhead of local hiring. Operating from Legazpi City, Philippines, Pandr places office-based professionals across customer support, back office outsourcing, finance and accounting, creative marketing, eCommerce operations, and more. Every offshore team member works under dedicated on-floor leadership and integrates directly into the client's existing systems and workflows. The numbers behind Pandr's model are hard to ignore. Clients report a 97% staff retention rate, a 92% client satisfaction score, and average annual savings of over $40,000 per role, with more than 100 Australian companies already trusting the platform. Whether the need is call center Philippines coverage, financial back-office support, construction project coordination, or recruitment process outsourcing, Pandr trains professionals to deliver consistent, compliant results from day one. For businesses looking to add capacity without sacrificing quality, Pandr Outsourcing offers a proven outsourcing path. Reach out today to request a quote or discuss how an offshore team can fit your operations.

Customer SupportBack Office OutsourcingFinance & AccountingCreative & Marketing+3

PBO Global Clark

Customer Support
Clark
Unverified

PBO Global Clark delivers professional outsourcing services from one of the Philippines' most strategic business locations, the Clark Freeport Zone in Pampanga. Companies that partner with PBO Global gain access to a skilled, English-proficient workforce backed by the infrastructure and stability Clark is known for in the BPO Philippines market. The team handles a range of customer support and back office functions, giving clients a reliable extension of their operations without the overhead of building in-house. Whether you need front-line customer support, administrative back office processing, or ongoing operational support, PBO Global Clark is positioned to take on that work efficiently. For businesses exploring outsourcing in the Philippines, PBO Global Clark is worth a direct conversation. Reach out to discuss your requirements and get a quote tailored to your volume and workflow.

Customer SupportBack OfficeData EntryVirtual Assistant+2

Peak Outsourcing

Customer Support
Makati City
Unverified

Peak Outsourcing is a BPO Philippines provider headquartered in Makati City, delivering customized business process outsourcing to clients across healthcare, technology, telecommunications, and retail. Their service portfolio covers customer support, back office administration, data management, billing and payment processing, IT support, marketing and sales assistance, and revenue cycle management for healthcare organizations. What clients point to most often is the team's consistency, attention to detail, and ability to scale operations without letting quality slip. Reviews from executives cite measurable time and cost savings, and describe the team as a true extension of their own operations rather than a transactional vendor. For companies hesitant about outsourcing customer-facing work, Peak's track record in call center Philippines engagements shows strong results in satisfaction and efficiency. Whether you need front-office customer support or back office processing handled end to end, Peak Outsourcing builds the solution around your specific workflows. Reach out to discuss your requirements and request a quote.

Customer SupportBack OfficeData ManagementFinance & Accounting+3

PEAK Outsourcing Dumaguete

Customer Support
Dumaguete City
Unverified

Peak Outsourcing is a full-service BPO Philippines provider with operations in Dumaguete City and offices across key global markets. The company takes on the operational work that pulls internal teams away from strategy: customer support, back office administration, data management, billing and payment processing, IT support, and revenue cycle management for healthcare clients. Marketing and sales support round out the offering for businesses looking to scale without adding headcount. Clients across healthcare, technology, telecom, and retail have credited Peak with improving efficiency and enabling rapid growth without sacrificing quality. Executives describe the team as organized, detail-oriented, and genuinely committed to results. That reputation for reliability is built on treating each engagement as a long-term partnership rather than a transactional service arrangement. For companies evaluating outsourcing options, whether for a dedicated call center Philippines team or broader back office support, Peak Outsourcing brings the process discipline and industry experience to make the transition work. Reach out to discuss your requirements and get a quote.

Customer SupportBack OfficeHealthcare BPOTechnical Support+3

Pepper Virtual Assistants

Virtual Assistant
Makati City
Unverified

Pepper Virtual Assistants is a Makati City-based outsourcing company with 16 years of operational experience placing skilled virtual assistants with businesses that need reliable remote support. Their core offer is simple: professionally trained VAs who handle administrative tasks, customer engagement, scheduling, and back office work so clients can focus on higher-value priorities. What sets Pepper VA apart in the BPO Philippines market is their structured approach to quality. Every assistant completes the proprietary Pepper VA Trained program before joining a client account, and each engagement includes a dedicated backup VA from day one, keeping operations running without interruption. VA managers and supervisors provide ongoing oversight, and assistants submit daily shift summaries to keep communication clear and progress on track. All VAs are fluent English speakers with strong written communication skills, making them a practical fit for businesses outsourcing to the Philippines for the first time or looking to expand an existing remote team. Payments are accepted via bank transfer or PayPal. Reach out to Pepper VA to discuss your requirements and get matched with the right assistant for your business.

Virtual AssistantAdministrative SupportCustomer SupportBack Office+2

Phil-am Outsourcing Solutions, Inc.

Customer Support
Mandaue
Unverified

Phil-Am Outsourcing Solutions (OSI) has been one of the most dependable names in BPO Philippines since 1998, when it was among the first outsourcing firms to establish operations in Cebu. Over more than two decades, OSI has built and managed customized offshore teams for international clients in publishing, real estate, e-commerce, legal services, and beyond. The company handles a broad range of business functions: customer support across voice, email, and chat channels, digital marketing, web development, graphic design, data entry, technical writing, and back-office operations including accounting and software QA. As a call center Philippines clients have returned to consistently over the years, OSI also brings the operational depth to support AI-ready BPO transitions as client needs continue to shift. What sets OSI apart is a genuine commitment to building the right team for each client rather than forcing every project into a standard package. The culture is grounded in stability and family values, and the feedback from both clients and staff reflects that. Ready to put an experienced outsourcing partner to work for your business? Reach out to explore options and request a quote.

Customer SupportBack OfficeDigital MarketingWeb Development+3

Pilipinas Teleserv Inc

Customer Support
Manila1000+
Unverified

Pilipinas Teleserv has spent 25 years building one of the Philippines' most established customer care operations. With nearly 1,500 English-speaking professionals and a dedicated in-house software development team, the company delivers inbound and outbound voice support, email, social media management, back office processing, and business intelligence services to clients across multiple industries. As a BPO Philippines provider, Pilipinas Teleserv stands out by combining experienced agents with custom-built tools designed around each client's specific workflows and culture. That means less time spent adapting off-the-shelf software and more time focused on actual results. Their omnichannel approach covers every touchpoint, from phone hotlines to social platforms, keeping customer interactions consistent and responsive. For businesses evaluating outsourcing partners in the Philippines, Pilipinas Teleserv offers a track record measured in millions of customers served and a team that operates around the clock. Connect with them directly to discuss your requirements and request a quote.

Customer SupportTechnical SupportBack OfficeBusiness Intelligence & Analytics+2

Pinoy Data Capture, Incorporated

Customer Support
Makati City
Unverified

Pinoy Data Capture, Incorporated is a Makati City-based BPO Philippines company that takes on the time-consuming back-office and customer-facing work that pulls businesses away from their core focus. The company handles a wide range of outsourcing services: customer care and relationship management, medical coding, telemarketing, database marketing, document archiving, indexing, and web enablement. If you need a call center Philippines operation managing client relationships or a back-office unit processing and digitizing records, Pinoy Data Capture has built a track record with international clients across multiple industries. The approach here is straightforward. Services are shaped around each client's existing workflows and requirements, not the other way around. Cost efficiency and accuracy are treated as baseline expectations, not selling points. Every engagement is personalized, with quality controls applied throughout. For businesses considering outsourcing to the Philippines as a way to reduce overhead or scale operations without sacrificing quality, Pinoy Data Capture is worth a conversation. Reach out to discuss your specific needs or request a quote.

Customer SupportMedical CodingTelemarketingDatabase Marketing+3

Customer Support outsourcing: common questions

What buyers ask most when comparing customer support providers in the Philippines.

01

Why do companies outsource customer support to the Philippines?

A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.

02

What channels do Philippine support providers cover?

Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.

03

What should I compare between support providers?

Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.