Verified providers · Customer Support

Customer Support Companies in the Philippines

421 verified companies

Customer support is the service the Philippine BPO industry is best known for, and the second-largest category in this directory with more than 400 verified providers. Coverage runs from voice-first call centers to omnichannel teams handling chat, email, and social alongside phone.

The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.

Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.

Mastertech Computer Trading - CDO

Technical Support
Cagayan De Oro City
Unverified

Mastertech Computer Trading - CDO brings technology expertise and reliable service to businesses in Cagayan De Oro and across Mindanao. With a 4.9-star rating from over 65 customer reviews, the company has built a strong reputation for quality and dependable support in the region. Operating at the intersection of technology and business services, Mastertech CDO is positioned to support outsourcing needs ranging from technical support to back office operations. Their grounding in computer systems and IT gives them a practical edge for companies looking to outsource technology-adjacent functions without sacrificing quality or oversight. For businesses exploring BPO Philippines options outside Metro Manila, Mastertech CDO offers a local footprint with proven customer satisfaction. Whether you need IT outsourcing, customer support, or back office assistance, their team in CDO is worth a conversation. Reach out to request a quote or learn how they can support your operations.

Technical SupportIT OutsourcingCustomer SupportBack Office+1

Maxtec Solutions Philippines Inc

Solar Energy Consultation
Mandaluyong City
Unverified

Maxtec Solutions Philippines Inc is a Mandaluyong City-based solar energy company helping homes and businesses across Metro Manila cut energy costs through professional solar installation and consulting. Their process covers everything from initial consultation and engineering design through to full system installation, with clients reporting energy cost reductions of up to 30%. Each project is scoped individually to the site's needs rather than sold as a one-size package. The company positions itself as a long-term partner in the shift to renewable energy, serving both residential and commercial clients. Their team handles the technical side end-to-end, so clients don't need to coordinate multiple contractors. While Maxtec Solutions operates primarily in the energy sector rather than as a BPO Philippines or outsourcing provider, their project management and customer support capabilities make them a relevant listing for businesses exploring AI-ready BPO partnerships in the Philippines. Reach out via their contact page to discuss your project or request a consultation.

Solar Energy ConsultationEngineering DesignSolar Panel InstallationRenewable Energy Solutions+1

MCVO Talent Outsourcing Services

Virtual Assistant
Makati City
Unverified

MCVO Talent Outsourcing Services is a Philippines-based BPO built for small and medium businesses in the US, UK, Canada, and Australia that need reliable, cost-effective offshore staff. Recognized as one of the top outsourcing companies in the Philippines since 2020, MCVO covers a broad range of back office and front office functions, including outsourced accounting and bookkeeping, data entry, virtual assistants, customer service, medical billing, HR support, and marketing. What sets MCVO apart in the BPO Philippines market is its commitment to custom service packages. Rather than pushing a standard model, the team works with each client to match the right staffing solution to their specific workflow and budget. Their three-step onboarding process is designed to get outsourced staff up and running with minimal friction. Whether you need a single part-time virtual assistant or a full team handling your finance and admin operations, MCVO Talent Outsourcing Services has experienced Philippine-based specialists ready to support your business. Reach out today to request a quote and find out how outsourcing with MCVO can free up your team to focus on growth.

Virtual AssistantFinance & AccountingData EntryCustomer Support+3

MEBS Call Center PH

Telemarketing
Maasin501-1000
Unverified

MEBS Call Center PH gives businesses access to a full-service outsourcing operation based in the Philippines, backed by a team of over 800 full-time agents. The company handles telemarketing, customer support, technical support, appointment setting, and virtual assistant services, making it a practical choice for clients who want to consolidate front-line operations under one outsourcing partner. One of the more practical things about working with MEBS is the open contract model. There is no lock-in period, so clients can start a campaign, test results, and adjust without being tied to long-term commitments. The company has built a reputation for repeat client relationships, which speaks to consistent delivery across campaigns rather than just strong onboarding. For companies exploring BPO Philippines options, MEBS offers a cost-effective path to quality customer support and call center Philippines staffing without the overhead of in-house hiring. Whether you need outbound telemarketing or inbound customer service reps, their team is set up to get campaigns running quickly. Connect with MEBS today to discuss your outsourcing needs and request a quote.

TelemarketingCustomer SupportTechnical SupportVirtual Assistant+2

Medes Marketing Company

Lead Generation
Bacolod
Unverified

Medes Marketing Company is a Bacolod-based outsourcing provider delivering marketing support and customer engagement services to businesses that want skilled, English-proficient talent in the Philippines. Their focus on results-oriented work makes them a practical option for companies looking to hand off lead generation, customer support, and back-office tasks without the cost of expanding an in-house team. Operating out of Bacolod City, one of the Philippines' growing BPO hubs outside Metro Manila, Medes Marketing gives clients access to a dedicated local team at competitive rates. The Philippine outsourcing market is well-established, and Bacolod in particular has built a strong reputation for quality call center and client-facing work. If you're weighing your outsourcing options or need a partner for customer support or marketing-related functions, Medes Marketing Company is worth reaching out to. Contact their team to discuss your requirements and get a quote.

Lead GenerationCustomer SupportBack OfficeDigital Marketing+1

Micro Pacific Technologies and Systems Corporation

IT Outsourcing
Makati City
Unverified

Micro Pacific Technologies and Systems Corporation has been helping Philippine businesses get more from their technology since 1999. Based in Makati City, the company delivers end-to-end IT solutions and system integration services, giving clients a single point of contact for complex technology needs. For organizations exploring outsourcing in the Philippines, Micro Pacific brings over two decades of hands-on experience and a 4.9-star rating across 47 client reviews. For businesses building out back office operations, technical support functions, or AI-ready BPO infrastructure in the Philippines, Micro Pacific understands how technology underpins every operational layer. Their work spans system integration and IT outsourcing, designed to keep critical business processes connected and running without unnecessary friction. If you are evaluating IT outsourcing partners in the Philippines or need a technology backbone for your customer support or back office setup, Micro Pacific Technologies is a proven option. Contact the team to discuss your requirements and request a quote.

IT OutsourcingSystem IntegrationTechnical SupportBack Office+2

MicroSourcing

Back Office
Manila1000+AI-Ready
Verified

MicroSourcing is one of the Philippines' largest dedicated offshore staffing providers, giving businesses direct access to full-time remote teams without the overhead of building their own operations from scratch. Whether you need back office processing, IT outsourcing, or customer support, they staff and manage entire functions on your behalf, not just individual contractors. Based in Manila and operating across multiple industries, MicroSourcing handles the infrastructure, HR, and compliance so clients can focus on their core business. As a BPO Philippines operation at real scale, they are built to support companies that need consistent, reliable output from an outsourcing partner, not a trial-and-error staffing experiment. If you are evaluating call center Philippines options or need a back office team that can grow with your business, MicroSourcing is worth a direct conversation. Reach out to get a quote or discuss how their model fits your specific requirements.

Back OfficeIT OutsourcingCustomer Support

MicroSourcing - BGC Picadilly Star Building

Dedicated Offshore Staffing
Taguig1000+
Unverified

MicroSourcing gives businesses direct access to skilled offshore professionals in the Philippines and Colombia, without the complexity of setting up your own overseas operation. The model is built around client control: you choose the talent, set performance expectations, and run your team day-to-day, while MicroSourcing takes care of recruitment, HR, IT, facilities, and compliance in the background. It is outsourcing structured as a true extension of your organization, not a black-box BPO Philippines arrangement. The compliance credentials are enterprise-grade across every engagement. MicroSourcing holds ISO 27001 and ISO 9001 certifications, maintains HIPAA and PCI-DSS compliance, and runs CATO enterprise infrastructure, so businesses in regulated industries can expand offshore with confidence. More than 200,000 candidates have been screened to date, with over 8,000 professionals placed across 13 delivery locations. Sixty percent of clients started small and scaled their teams over time. From a single back office hire to a full call center Philippines delivery center, MicroSourcing's offshore staffing model adapts to where you are and where you want to go. Reach out to their team to discuss team size, roles, and a timeline that fits your growth.

Dedicated Offshore StaffingBack Office OutsourcingCustomer SupportIT Outsourcing+3

MicroSourcing - Picadilly BGC

Offshore Staffing
Taguig1000+
Unverified

MicroSourcing connects businesses with dedicated offshore professionals across the Philippines and Colombia, making it one of the most established operators in the BPO Philippines market. Their model is built around direct control: clients choose the people, set expectations, and manage performance, while MicroSourcing handles recruitment, HR, IT, facilities, and compliance behind the scenes. It is outsourcing without the loss of ownership. From individual specialist hires to full delivery centers, the company supports a wide range of functions including back office operations, IT outsourcing, customer support, and professional services. Over 60% of their clients started small and expanded over time, which reflects how well the model adapts as business needs change. With 13 service delivery locations and more than 8,000 professionals placed to date, the operation has the depth to scale alongside growing organizations. Compliance is enterprise-grade across the board: ISO 27001 and ISO 9001 certified, HIPAA and PCI-DSS compliant, with CATO infrastructure securing every delivery center. MicroSourcing is worth a conversation. Reach out to request a consultation and see what a dedicated offshore team can do for your business.

Offshore StaffingBack OfficeCustomer SupportIT Outsourcing+3

MontPac

Customer Support
Zone
Unverified

MontPac delivers reliable outsourcing services to businesses that need consistent, high-quality support without the overhead of building in-house teams. Operating from the Philippines, MontPac taps into one of the most experienced BPO talent pools in the world, offering customer support and back office solutions that keep operations running smoothly across time zones. The team focuses on accuracy, responsiveness, and clear communication. For companies looking to reduce costs, scale quickly, or free up internal staff for higher-value work, partnering with a call center Philippines provider like MontPac gives a practical path forward. The Philippines outsourcing model brings strong English fluency, cultural alignment with Western markets, and a workforce trained to meet business process standards. MontPac holds a 4.9 rating from client reviews, reflecting a consistent track record of delivery. Whether you need front-line customer support or behind-the-scenes back office work, MontPac is worth a conversation. Reach out to explore what an outsourcing partnership could look like for your business.

Customer SupportBack Office

Movate Philippines Inc, McKinley Hill Cyberpark

Customer Support
Taguig
Unverified

Movate Philippines Inc, based in McKinley Hill Cyberpark, Taguig, is an AI-first BPO and IT services company that helps enterprises turn AI capabilities into measurable business outcomes. For businesses looking to outsource customer support, technical support, or digital transformation work to the Philippines, Movate brings a proven track record across retail, energy, technology, healthcare, and gaming sectors. Movate's delivery model covers AI-powered customer experience (CX), enterprise IT services, and Salesforce implementation, all supported by its proprietary Mova iO integration platform and modular AI Pods designed for specific business challenges. Clients from global MNCs in home improvement retail to leading music streaming platforms have reported real improvements in agent readiness, customer visibility, and sales efficiency after partnering with Movate. As a call center Philippines provider and AI-ready BPO, Movate combines technical depth with a people-first service model. Testimonials from long-term partners like Seagate and UiPath point to consistent performance, strong collaboration, and measurable results. If you are evaluating BPO Philippines options that go beyond traditional outsourcing, Movate is worth a closer look. Reach out to request a consultation.

Customer SupportTechnical SupportIT OutsourcingCX Transformation+3

MyGo2Assistant (MG2A)

Virtual Assistant Services
Quezon City
Unverified

MyGo2Assistant (MG2A) is a Quezon City-based virtual assistant agency that connects global businesses with skilled Filipino professionals across a broad range of functions. Clients can hire part-time or full-time VAs at three experience tiers, from entry-level generalists with three or more years of experience to senior professionals with seven-plus years who can handle complex decisions and strategic tasks independently. The service catalog covers the full back-office and front-office spectrum: administrative and executive assistance, bookkeeping and accounting, customer service, lead generation, appointment setting, social media management, content writing, SEO, graphic design, and web development. For one-off needs, MG2A also offers project-based outsourcing, including logo design, website builds, and short-form video production. HR-focused clients can tap recruitment, talent acquisition, payroll computation, and employee onboarding support. Every engagement includes candidate background checks, a designated manager, and time tracking, so clients get the oversight they need without the overhead of local hiring. For businesses exploring BPO Philippines options, MG2A offers a straightforward path to reliable outsourcing support. Request a quote to get matched with the right professional for your team.

Virtual Assistant ServicesCustomer SupportLead Generation & Appointment SettingFinance & Accounting+3

Customer Support outsourcing: common questions

What buyers ask most when comparing customer support providers in the Philippines.

01

Why do companies outsource customer support to the Philippines?

A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.

02

What channels do Philippine support providers cover?

Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.

03

What should I compare between support providers?

Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.