Verified providers · Customer Support

Customer Support Companies in the Philippines

421 verified companies

Customer support is the service the Philippine BPO industry is best known for, and the second-largest category in this directory with more than 400 verified providers. Coverage runs from voice-first call centers to omnichannel teams handling chat, email, and social alongside phone.

The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.

Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.

Logix BPO

Customer Support
Cebu City
Unverified

Logix BPO is a Cebu City-based outsourcing provider that has earned a 4.9-star rating across 262 verified reviews, a track record that speaks for itself in a competitive market. Businesses choose Logix for customer support, back office processing, and general BPO Philippines services that reduce overhead without sacrificing quality. The team operates from Cebu, one of the Philippines' most established outsourcing centers, giving clients access to a skilled, English-proficient workforce at offshore pricing. As a call center Philippines operation with deep roots in the region, Logix BPO is built to handle the day-to-day volume that pulls focus away from your core business. Back office work, customer-facing support, and administrative processes are handled by agents who consistently earn praise from the clients they serve. If you're ready to explore what outsourcing to the Philippines can do for your operation, get in touch with Logix BPO to discuss your needs or request a quote.

Customer SupportBack Office

Loop Contact Solutions

Inbound Sales
Makati City
Unverified

Loop Contact Solutions is a call center Philippines provider that gives U. S.-market businesses a fully managed team at 50-75% below domestic staffing costs. Their Manila-based agents handle inbound and outbound sales, customer support, retention, and upsell and cross-sell programs, all from a professional office environment built for consistency. They serve clients across more than 15 industries, including e-commerce, technology, health and wellness, financial services, insurance, and telecommunications. The model is structured around accountability. Clients approve every agent before they go live, using voice samples and screening results. A dedicated manager owns results and communicates directly with the client. Call recordings, QA scores, and real-time dashboards make performance visible at all times. New teams typically go live within weeks of signing, with Loop handling recruiting, training, and setup. For companies evaluating BPO Philippines options for outsourcing customer support, sales, or back office functions, Loop Contact Solutions offers a clear alternative to high-cost domestic staffing without the quality trade-offs. Reach out to request a quote and see what a Philippines-based team could do for your revenue and retention numbers.

Inbound SalesOutbound SalesCustomer SupportCustomer Retention+2

Lyn Ebon Virtual Services

Virtual Assistant
Philippines
Unverified

Lyn Ebon Virtual Services is a Philippines-based outsourcing provider built around giving businesses dependable remote support without the complexity of traditional hiring. The team earns consistent five-star feedback from clients, a track record that reflects both the quality of work delivered and the care put into each client relationship. The company focuses on virtual assistant and back office services, handling the operational tasks that pull business owners and managers away from higher-value work. From customer support and inbox management to data entry and scheduling, Lyn Ebon Virtual Services covers the functions most businesses need covered but rarely have time to manage well. Operating within the broader BPO Philippines landscape, the team brings the cost advantages of Philippine outsourcing together with a personal, responsive working style. If you are looking for a reliable call center Philippines alternative or simply need a skilled virtual assistant to handle day-to-day operations, Lyn Ebon Virtual Services is worth a conversation. Connect through their website to discuss your requirements and request a quote.

Virtual AssistantCustomer SupportBack OfficeData Entry+1

M.B.A. Consulting Philippines | Debt Collection Company

Debt Collection
Quezon City
Unverified

M. B. A. Consulting Philippines delivers professional debt collection and accounts receivable management from Quezon City, serving clients who need a dependable BPO Philippines partner to handle their recovery operations. As part of the MBA Group, the Philippine office brings structured, compliant collections processes to businesses that want to recover outstanding balances without straining customer relationships. Outsourcing collections to a specialized call center Philippines operation gives companies a cost-efficient alternative to building in-house recovery teams. M. B. A. Consulting manages the full collections cycle, from early-stage payment reminders to late-stage debt recovery, alongside back office support that keeps receivables functions running without gaps. The team works across financial services, telecommunications, and other sectors where managing unpaid accounts is a recurring operational need. With a 4.2-star rating across 425 reviews, M. B. A. Consulting Philippines has built a track record for consistent performance in the Philippine outsourcing market. Reach out to discuss your receivables recovery goals or request a quote.

Debt CollectionAccounts Receivable ManagementSkip TracingCustomer Support+2

MACTech Solutions PH

Customer Support
Bacolod
Unverified

MACTech Solutions PH delivers professional outsourcing services from Bacolod, one of the Philippines' most productive BPO destinations. With a 5-star rating earned across more than 268 client reviews, the team has built a track record for consistent, quality service that growing businesses can count on. The company provides customer support, back office operations, and technical support functions, giving clients access to a capable, Philippines-based workforce without the cost and complexity of building in-house teams. Bacolod offers strong English proficiency and a steady pipeline of BPO-trained talent, and MACTech Solutions PH is positioned to put that advantage to work for companies looking to scale their operations through outsourcing. If you are evaluating call center Philippines providers or need reliable back office support, MACTech Solutions PH is a strong candidate to consider. Reach out to their team to discuss your requirements and request a quote.

Customer SupportBack OfficeTechnical Support

Maersk Global Service Centres

Finance BPO
Manila1000+AI-Ready
Verified

Maersk Global Service Centres brings the operational discipline of one of the world's largest logistics companies to the BPO Philippines market. Based in Manila, this shared service centre handles finance and accounting, customer support, and back office processing for a global enterprise that touches industries from retail to energy to manufacturing. What sets this operation apart is its origin. Built to absorb the complex, high-volume demands of a global logistics leader, the centre applies that same process rigour to every function it manages. Finance teams, customer-facing operations, and data management all run through a single, coordinated hub, which means fewer handoffs and tighter accountability. For companies evaluating outsourcing to the Philippines, Maersk Global Service Centres offers a model already tested at real enterprise scale. The expertise spans customer support, financial operations, and back office functions, and the team is positioned to operate If your company is looking for a call center Philippines or back office partner with serious operational pedigree, it's worth starting a conversation with their team.

Finance BPOCustomer SupportBack Office

Magellan BPO - One Summit

Customer Support
Mandaluyong City
Unverified

Magellan BPO operates from the 33rd Floor of Summit One Tower on Shaw Boulevard in Mandaluyong, positioning clients in one of Metro Manila's most accessible business districts. The team connects companies with Philippine outsourcing talent across customer support, back office operations, and related BPO services, offering a free 60-minute consultation to help buyers map out the right solution before committing. For businesses exploring a call center Philippines setup or looking to expand back office capacity, the Shaw Boulevard location makes on-site visits and coordination straightforward. The office sits within a well-established commercial corridor, giving clients easy access to staff and management without the logistics headaches common to more remote campuses. If you're evaluating BPO Philippines providers and want a direct conversation about scope, pricing, and timelines, reach out to request your complimentary consultation. The team responds quickly and will schedule a call to discuss your requirements.

Customer SupportBack OfficeVirtual AssistantData Entry+2

Magellan Solutions

Inbound Call Center
Manila1000+AI-Ready
Verified

Magellan Solutions is a Philippines-based call center and BPO provider with over 21 years of experience helping small and medium-sized businesses cut costs and handle customer interactions at scale. The company currently serves more than 116 clients across inbound, outbound, and back office operations, with a team of over 1,200 agents working out of offices in Mandaluyong City. Their service range covers the full contact center spectrum: 24/7 answering and after-hours support, virtual receptionists, order taking, customer support outsourcing, outsourced technical support at Tier 1 and Tier 2 levels, and omnichannel contact center operations. All contact operations are ISO-certified, HIPAA-compliant, and GDPR-compliant. Magellan also integrates AI-assisted workflows so agents can focus on complex customer issues while routine tasks are handled automatically. Clients across 80+ industries have reported a 95.63% customer satisfaction benchmark. For businesses exploring outsourcing to the Philippines, Magellan Solutions offers flexible pricing across dedicated and shared service models. Reach out directly to request a quote or discuss how their team can support your customer service and back office needs.

Inbound Call CenterCustomer SupportTechnical SupportVirtual Assistant+3

Mandaluyong City

Customer Support
Mandaluyong City
Unverified

Based in Mandaluyong City, one of Metro Manila's established commercial centers, this Philippines-based operation is positioned to deliver outsourcing support to businesses looking to extend their teams without extending their overhead. Mandaluyong sits at the core of the National Capital Region, giving it direct access to a deep talent pool and the infrastructure that BPO clients expect from a Philippine partner. While full service details are pending verification, the Mandaluyong City location signals proximity to the country's major outsourcing corridors, where call center Philippines operations, back office functions, and customer support teams have long served international clients across multiple time zones. If you are evaluating BPO Philippines providers or exploring outsourcing options in Metro Manila, connect directly to confirm available services, team capacity, and how this provider can fit your operational needs.

Customer SupportBack Office

Manila Call Center Alyo

Customer Support
Taguig
Unverified

Manila Call Center Alyo is a Philippines-based outsourcing provider operating out of Taguig, one of Metro Manila's premier business districts. Companies looking to reduce operational costs without sacrificing service quality will find a capable partner here, with core strengths in customer support and back office functions delivered by trained Filipino agents known for their English proficiency and service orientation. As a call center Philippines businesses can rely on, Alyo handles the day-to-day communication and administrative workloads that pull internal teams away from higher-value work. Whether the need is inbound customer service, outbound outreach, or routine back office processing, the team is built to take on those tasks consistently and at scale. With a 4.8 rating across client reviews, Manila Call Center Alyo has earned a strong reputation in the BPO Philippines market. Businesses interested in outsourcing to a dependable, AI-ready BPO with a proven track record are encouraged to reach out and request a quote.

Customer SupportInbound Call HandlingOutbound CallingBack Office+3

ManilaPros

Back Office
Manila51-200
Verified

ManilaPros gives businesses a reliable path to high-quality remote staffing without the overhead of building in-house teams. Based in Manila, they focus on two things that most growing companies need urgently: customer support and back office operations. Whether you need agents handling inbound inquiries or staff managing data, admin, and internal processes, ManilaPros puts trained people to work fast. As a BPO Philippines provider, ManilaPros serves clients across multiple industries, meaning their teams are used to adapting quickly to different workflows, tools, and company cultures. Outsourcing to the Philippines has long been a practical move for cost efficiency and English-language proficiency, and ManilaPros is built to make that transition straightforward for buyers of any size. If you're evaluating call center Philippines options or looking to offload back office work so your core team can focus elsewhere, ManilaPros is worth a conversation. Reach out to discuss your requirements and get a quote.

Back OfficeCustomer Support

Marriott Office

Customer Support
Midvale
Unverified

Marriott Office in Midvale operates as part of the global Marriott International network, delivering back-office and support functions that keep one of the world's largest hospitality brands running. As a BPO Philippines-connected operation, the team handles customer support, administrative processing, and talent-facing services for a global audience across thousands of hotel and resort properties. With a strong culture built around career growth, recognition, and employee belonging, Marriott Office brings that same commitment to service quality into every outsourcing function it supports. The team is backed by enterprise-grade training programs, structured mentoring, and a professional development pipeline that produces reliable, knowledgeable staff for hospitality and travel industry operations. If you're looking for a call center Philippines partner with deep roots in the travel and hospitality sector, or need outsourcing support for customer-facing and back office functions, Marriott Office is worth a closer look. Reach out to explore how their team can support your operations.

Customer SupportBack OfficeHuman Resources SupportTravel & Hospitality Services+1

Customer Support outsourcing: common questions

What buyers ask most when comparing customer support providers in the Philippines.

01

Why do companies outsource customer support to the Philippines?

A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.

02

What channels do Philippine support providers cover?

Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.

03

What should I compare between support providers?

Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.