Customer Support Companies in the Philippines

Guerilla Creative Marketing is a Philippines-based BPO built by people who lived the outsourcing struggle firsthand. The company started in 2015 as a three-person graphic and marketing agency, spending years helping small businesses with logo design, social media management, and web development. When the founders tried to offshore their own work, they hit a wall: confusing contracts, steep upfront fees, and no clear path to getting started. So they built a better one. By 2019, Guerilla Creative Marketing had pivoted into a full-service BPO provider with a deliberate focus on plain-language agreements, transparent pricing, and a low barrier to entry. They launched globally in 2020 and have since expanded well beyond marketing. Today, they provide outsourcing across customer support, accounting, administration, healthcare, IT, engineering support, and real estate, giving clients a single partner for a wide range of back office and operational needs. If you are weighing your BPO Philippines options and want an offshore partner that skips the jargon and gets straight to business, Guerilla Creative Marketing is worth a conversation. Reach out to request a quote.

Guerilla Staffing Solutions is a family-owned, female-led BPO Philippines company headquartered in Clark, Angeles City. With more than 10 years of entrepreneurial experience, the team helps international businesses build reliable offshore staff for customer support, back office operations, virtual assistance, and administrative functions, at costs that make sense for companies of any size. Unlike larger, more transactional call center Philippines providers, Guerilla takes a hands-on approach to offshoring. They work with clients through the full staffing journey: from defining roles and onboarding remote team members, to addressing real concerns around data security, time zone differences, and communication. Their thought leadership on outsourcing best practices reflects a team that actually understands how offshore teams succeed or fail in practice. Whether you need to offload repetitive back office work or staff up a customer-facing support function, Guerilla Staffing Solutions offers a straightforward path to building your team in the Philippines. Reach out to start a conversation or request a quote.

GVA Services by Rizza Briones is a virtual assistant provider based in Alabang, Muntinlupa City, Metro Manila. It exists to give business owners a dependable partner for the operational work that consumes time without generating new revenue. Whether that means managing a calendar, following up with leads, or handling customer inquiries, the company takes tasks off the entrepreneur's plate so the business can keep moving forward. The service offering covers general administrative assistance, customer service, retail real estate appointment setting, transcription, and social media management. Real estate is a particular area of focus. For agents and brokers who need a consistent appointment setter working in the background, this is a direct, practical option. Transcription services handle meetings, calls, or recorded content that needs to be converted into clean written text. On the customer service side, the team manages inbound interactions across retail and general business accounts, keeping client communication professional and on schedule. The typical client is a small or medium business owner in real estate or retail who wants the benefits of outsourcing without the overhead of a full-time hire. Philippines-based virtual assistant and BPO services have long been a preferred option for entrepreneurs looking to extend their capacity without expanding their payroll. GVA Services sits at the accessible end of that market: personal, direct, and built around the needs of growing businesses. Operating remotely from its Metro Manila base, GVA Services works with clients locally and across borders. Rizza Briones offers a free discovery call as the starting point, which keeps the process simple for business owners who are new to outsourcing and want to assess the fit before making any commitment. If you are considering virtual assistant or back office outsourcing for your business, GVA Services by Rizza Briones is worth a conversation. Get in touch to book your free call and identify which tasks are the right place to begin.

Hammerulo Data Corporation provides outsourcing and managed remote team solutions for businesses that need skilled talent without the cost and complexity of building every function in-house. Based in the Philippines, the company works with clients across industries to put together flexible teams, from individual specialists to complete managed operations, that fit around existing workflows and scale as requirements change. The service offering spans four main areas. Staff augmentation lets clients bring in skilled professionals alongside their existing teams without taking on permanent headcount. Managed support teams cover customer support operations, administration, and back-office functions for businesses that want to improve capacity while reducing costs. The software development practice works with clients from initial concept through final delivery, including new builds, enhancements, and system integrations, without requiring clients to maintain a full internal development department. On the IT side, Hammerulo provides technical resources for application support, QA and testing, triage, cloud infrastructure, and database administration. The company's client work spans healthcare, logistics, and AI technology. For SnapCare, Hammerulo assembled and scaled a specialist healthcare credentialing team to keep pace with rapid U. S. Growth while maintaining accuracy and compliance standards. For XPO Logistics, the team combined custom software, process automation, and a scalable remote team to modernize order processing, improve efficiency, and reduce operating costs. For Rival's AI marketplace, Hammerulo developed and deployed more than 20 production-ready AI functions covering workflow automation, data quality improvements, compliance support, and business decision tools. Rather than fitting clients into fixed service packages, Hammerulo builds arrangements around specific goals and workflows. A single-specialist engagement can grow into a larger managed team as demand increases, and the company positions itself as a longer-term operational partner rather than a vendor filling a short-term gap. Team culture and internal accountability are treated as operational priorities, which the company sees as directly connected to output quality. For businesses exploring BPO Philippines options, whether the need is for call center Philippines customer support, back-office outsourcing, software development, or IT outsourcing, Hammerulo offers an initial consultation to scope the right arrangement. The combination of flexible staffing models and hands-on project delivery experience makes it a practical starting point for any company looking to build remote capacity without building permanent overhead.

Harte Hanks’ outsourced sales services drive revenue teams toward breakthrough performance. We deliver inside sales outsourcing and optimization, B2B lead generation and inside sales play development solutions to a range of market-leading partners. Every revenue-savvy brand needs to move with the times. Those prepared to stand on the sidelines can only ever expect to fall behind. Our dedication to sales testing and revenue experimentation has helped teams to drive pipeline, convert prospects and maximize ROI with every digital sales move. Maximize your digital sales and telesales efforts with Harte Hanks, a leading B2B sales agency specializing in SDR services and telemarketing business solutions. Our expertise in digital selling and sales as a service allows you to scale outreach, grow your pipeline, and convert prospects effectively. By outsourcing your sales services to Harte Hanks, you partner with accomplished professionals who deliver a faster, more efficient path to revenue and long-term growth. Building a high-performing internal sales team doesn’t happen overnight. With our SDR as a service and digital SDR solutions, you gain the resources needed to execute your next winning move seamlessly. From GTM strategy to sales play optimization, our experts offer unmatched agility and innovation. Whether you need an inside sales agency or a telesales company, Harte Hanks is your go-to for continuous growth and success. Submit the below form and one of our sales services specialists will be in touch shortly. Or call us at 978-451-4151.

HCLTech Philippines delivers enterprise IT outsourcing, back-office processing, and AI-driven business services from delivery centers across Metro Manila and Taguig. As one of the Philippines' largest IT and BPO companies, HCLTech works with clients in telecom, banking and financial services, healthcare and life sciences, retail, manufacturing, and logistics, handling operations that require both scale and precision. The company's BPO Philippines capabilities include order management, returns and contract processing, document triage, mediclaim processing, and inbound customer support, making it a practical choice for organizations looking to consolidate call center Philippines and back-office functions under one provider. HCLTech is also positioned Recognized as a Leader in multiple Gartner Magic Quadrant reports, HCLTech brings a verifiable global delivery track record to its Philippines operations. Contact the team to discuss your outsourcing requirements and request a consultation.

Healthscope Services, operating as the Philippine operations center of Escalated Solutions, Inc. Gives overseas clients a direct path to building skilled offshore teams in Pasig without the typical complexity of international expansion. Whether a client needs a compact team of ten or a full-scale operation exceeding 500 people, the company has the infrastructure, training systems, and process discipline to support that growth from the start. Voice outsourcing is where Healthscope Services has focused its sharpest effort. As a call center Philippines provider, the company specializes in industry-leading voice work, delivering results that depend on rigorous training, clear performance standards, and consistent quality management. That expertise extends beyond single-function teams. Healthscope Services builds complex cross-functional groups, making it a practical option for clients who need a BPO Philippines partner that can coordinate multiple roles and workflows under one structure rather than managing several vendors. A notable part of the company's offer is its regulatory standing. Personnel training protocols, technology systems, and day-to-day processes are designed to meet or exceed applicable regulatory guidelines. For businesses operating in compliance-sensitive industries, that standard of operational rigor matters more than many outsourcing providers acknowledge. It reflects a deliberate choice to build a back office and customer support operation that can hold up under scrutiny. The model is specifically designed for clients who feel underserved by both ends of the market. A large enterprise BPO may not move fast enough for a growing mid-market company. A smaller shop may not have the capacity or process maturity to scale reliably. Healthscope Services positions itself between those two, offering the responsiveness of a smaller firm with the stability and depth of a more established operation. That combination is what the Philippines offshore staffing market often lacks at this price point. If you are evaluating offshore staffing or outsourcing options in the Philippines, Healthscope Services is worth a direct conversation. Visit their website to discuss your requirements and find out how their team-building model can fit your goals.

Each division brings deep, sector-specific expertise, working seamlessly together to deliver tailored, AI-enabled BPM solutions. Guided by our core values, we transform ideas into measurable business outcomes… fast. Helpware is built to help the world’s most innovative brands scale faster, smarter, and more sustainably. We combine the precision of AI-enabled BPM with the dedication of top-tier teams to deliver measurable results across customer experience, technology, and growth marketing. Our approach is simple: the right people, the right process, powered by the right technology, working seamlessly to transform your business. People are the heart of our story. We believe in them, invest in their growth, and build teams that deliver. Fueled by a startup spirit and a bold vision to empower customer interactions across the globe, founders Andy Steuer, Alex Tereshchenko, and Thomas Cornelius fire the engines for the first time. Mission clear. Let’s race. The first corner is smooth, We land our first client and open the Kyiv delivery center. It’s the beginning of long-term, strategic partnerships powered by exceptional performance. Punching the accelerator, we enter the Philippines circuit, a global BPO powerhouse. Manila becomes a key locale on the track to global delivery, bringing in top-tier talent.

HGS has spent more than 50 years building customer experiences that actually work, and its Alabang operations in Muntinlupa bring that global depth to the Philippine outsourcing market. As part of a network spanning 10 countries and 23 delivery centers with more than 17,000 employees, the Alabang site connects international clients to a skilled Filipino workforce trained on both traditional CX fundamentals and modern AI-assisted delivery. For businesses looking to outsource customer support or scale their contact center Philippines operations, HGS represents a partner with genuine scale behind it. The core of what HGS delivers is customer experience management, with services covering inbound and outbound customer service, technical support, and work-from-home agent programs. The company has built out a distributed delivery model that allows for flexible staffing arrangements, including remote customer service representatives who handle client interactions from home. This makes it practical for clients who need coverage without fixed facility headcount, and it broadens the available talent pool beyond any single metro area. HGS works with forward-thinking organizations that need their customer operations handled at scale, supporting more than 1,000 clients globally. While the scraped content does not specify individual verticals, the company's size and multi-language capability (17 languages supported worldwide) suggest a client base that cuts across industries requiring high-volume, multilingual contact center support. From an operational standpoint, the Alabang site benefits from HGS's global training infrastructure, which includes structured learning programs focused on career development and quality delivery. The company reports a 97% employee satisfaction rate, which matters to buyers because lower attrition translates to more consistent service quality over time. AI is integrated into its service delivery model, positioning it If your business is evaluating BPO Philippines partners for customer support, back office work, or technical assistance, the HGS Alabang team is worth a direct conversation. Reach out through their careers and partnership channels to discuss delivery options and how their model might fit your outsourcing requirements.

HGS brings together technology, data, and human expertise to help businesses build intelligent customer and operational experiences. As a BPO Philippines provider with a global footprint, HGS delivers outsourcing solutions across customer support, back office operations, AI-powered interactions, and digital marketing, all structured around a model that requires measurable outcomes before you scale. The service portfolio covers the full range of customer engagement channels, including voice, chat, social, and web, alongside intelligent operations spanning talent management, process optimization, and technology integration. Industries served include banking and financial services, healthcare, consumer packaged goods, retail, and the public sector. Advanced LLM integration and established technology partnerships give clients a direct path to modernizing operations without rebuilding from the ground up. HGS structures every engagement around a 90-day proof-of-value sprint, so clients see real results before committing further. If the solution does not deliver, you do not pay. For companies evaluating call center Philippines options or broader outsourcing partnerships, HGS offers a starting point grounded in data and accountable to outcomes. Reach out to explore what intelligent outsourcing can look like for your business.

HGS Philippines delivers customer experience and digital outsourcing services that global brands rely on to keep operations running smoothly. Based in Quezon City, the team handles the full spectrum from front-line customer support to complex back office processing and healthcare BPO, giving clients a single partner for work that spans multiple business functions. As a BPO Philippines operation with roots in serving international markets, HGS brings structured processes and trained specialists to industries that demand both accuracy and responsiveness. Whether you need a call center Philippines team to manage inbound volume or a back office unit to handle data-intensive workflows, the company is built to absorb that complexity without adding it to your plate. For healthcare clients in particular, HGS understands the compliance-sensitive nature of the work and approaches it with the discipline that sector requires. If you're evaluating an AI-ready BPO partner in the Philippines, HGS Philippines is worth a conversation. Reach out to discuss your requirements and request a quote.

You’re building a smarter, future-ready business. We build the systems and certainty to get you there. Every organization has its own rhythm. We start by understanding your business and its opportunities, mapping your processes and using your data to uncover insights and ideate solutions, quantifying the potential together before deploying right-sized solutions to move your business forward. We tailor solutions to your industry’s unique challenges and integrate them into your existing frameworks. You get outcomes that are relevant, reliable, and immediately useful. We match the partners to your transformation goals, ensuring secure, scalable, and future-ready solutions. You can move faster because the ecosystem is already in place. We begin with a focused, achievable goal that proves value quickly. Giving you the confidence to scale transformation at your pace. Partner with HGS to design intelligent interactions, platforms, and operations that connect context, guide action, and scale with confidence. From first proof to long‑term performance, we build what works in real environments.