Verified providers · Back Office

Back Office Outsourcing in the Philippines

537 verified companies

Back office work is the largest single service line in the Philippine BPO industry, and the most common reason buyers come to this directory: more than 400 of the companies listed here run back office programs. The work spans document processing, order management, claims handling, and the administrative operations that sit behind customer-facing teams.

Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.

Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.

Allied Fusion BPO

Customer Support
Cebu City
Unverified

Allied Fusion BPO is a Philippines outsourcing company based in Cebu I. T. Park, one of the country's most established business districts for BPO operations. They hold a 4.9-star client rating and operate from TGU Tower in Apas, Cebu City, giving them direct access to the trained talent pool and infrastructure that makes the Philippines a preferred destination for offshore outsourcing. The company handles customer support, back office work, and a range of outsourcing functions for businesses that need dependable, people-first service delivery. Their positioning as a call center Philippines provider is backed by a clear commitment: the client comes first, every time. For companies evaluating BPO Philippines partners, Allied Fusion BPO offers a straightforward path to getting started. Reach out through their website or call their Cebu office directly to discuss your requirements and request a quote.

Customer SupportBack Office

Alorica - Davao

Customer Support
Davao City1000+
Unverified

Alorica's Davao City operations bring over 25 years of customer experience expertise to one of the Philippines' fastest-growing BPO hubs. As a trusted outsourcing partner, Alorica combines proven process management with emerging technology to deliver customer support that consistently moves the needle for global brands. Whether you need inbound care, multilingual support, or full-cycle customer lifecycle management, the Davao team handles it with the same performance standards that have made Alorica a recognized name in CX delivery worldwide. What sets this call center Philippines location apart is its digital-first, people-focused approach. Alorica acts as a strategic partner rather than a transactional vendor, working alongside clients in retail, technology, and beyond to build loyalty and reduce churn. The team's multilingual capabilities make it a strong fit for companies expanding into new markets or serving diverse customer bases. If you're evaluating BPO Philippines providers that can grow with your business and treat your customers like their own, Alorica Davao is worth a conversation. Connect today to discuss your customer support or back office outsourcing needs.

Customer SupportMultilingual SupportTechnical SupportDigital CX+2

Alorica - Kalayaan BGC

Customer Support
Taguig1000+
Unverified

Alorica's Kalayaan BGC site in Taguig brings 25+ years of global customer experience expertise directly to Philippine-based operations. As a leading call center Philippines partner, Alorica combines digital-first technology with people-focused delivery to help brands build lasting customer loyalty, not just handle transactions. Their team works as a strategic CX partner, designing outsourcing solutions that account for where your business is today and where it needs to go. The BGC location supports a wide range of BPO Philippines services, including customer support, technical assistance, multilingual operations, and back office functions, serving clients across retail, technology, and other sectors. Alorica's approach centers on measurable outcomes, pairing tested processes with emerging tools to keep performance consistent at scale. If you're evaluating customer support or broader outsourcing options in the Philippines, Alorica Kalayaan BGC is worth a direct conversation. Reach out to request a consultation or quote.

Customer SupportTechnical SupportMultilingual SupportBack Office+2

Alorica - MJ Plaza

Customer Support
Makati City1000+
Unverified

Alorica's MJ Plaza office in Makati City brings over 25 years of customer experience expertise to companies looking for a serious outsourcing partner in the Philippines. This isn't a vendor relationship, it's a strategic one. Alorica works with respected brands across retail and technology to design and run customer support operations that perform consistently and scale as business needs change. As a call center Philippines operation, the MJ Plaza team delivers digital-first, people-focused CX across multiple languages, making it a practical choice for companies serving global customers. The approach combines proven processes, the right technology, and trained teams to produce measurable results, not just activity. If you're evaluating BPO Philippines providers that can handle complexity without losing the human touch, Alorica MJ Plaza is worth a conversation. Connect with their team to discuss your customer support or back office requirements and get a sense of what a real partnership looks like.

Customer SupportMultilingual SupportTechnical SupportCustomer Experience Management+1

Alorica Cubao

Customer Support
Quezon City1000+
Unverified

Alorica is a global customer experience partner with over 25 years in the industry, operating a major delivery center in Cubao, Quezon City. As a leading BPO Philippines provider, Alorica goes beyond traditional call center Philippines models by acting as a strategic partner rather than a transactional vendor. Their approach combines digital-first processes, human expertise, and emerging technology to deliver consistent, measurable customer support outcomes for respected brands in retail, technology, and other sectors. Outsourcing with Alorica means access to multilingual support capabilities, back office operations, and customer relations management built for both today's demands and tomorrow's growth. Their teams are trained to represent client brands with precision, maintaining high performance standards across every customer interaction. Clients in global tech and top retail have cited their professionalism and collaborative working style as key differentiators. If you're evaluating AI-ready BPO options in the Philippines, Alorica Cubao is worth a closer look. Reach out to discuss your outsourcing requirements and get a tailored conversation started.

Customer SupportTechnical SupportMultilingual SupportCustomer Experience Management+2

Alorica Philippines

Customer Support
Clark1000+AI-Ready
Verified

Alorica Philippines gives businesses a reliable partner for customer management outsourcing from its Clark operations. Whether you need front-line customer support, technical troubleshooting, or collections, the team handles it, freeing you to focus on your core business. The Clark site delivers a full range of BPO Philippines services, including back office processing and finance BPO operations. Clients across multiple industries use Alorica to manage the customer-facing and behind-the-scenes work that keeps operations running, without the overhead of building it in-house. If you are evaluating outsourcing partners or looking for a call center Philippines solution that covers the full customer lifecycle, from first contact to resolution, Alorica Philippines is worth a conversation. Reach out to request a quote or learn more about what their teams can do for your business.

Customer SupportBack OfficeFinance BPO

Alpine Outsourcing, LLC

Customer Support
Lehi
Unverified

Alpine Outsourcing LLC gives businesses a practical way to reduce operational costs and keep their teams focused on core priorities. The company has served 50+ clients with a full range of BPO services, from inbound and outbound call center operations and customer support to data entry, virtual assistance, and back-office work including accounting, bookkeeping, HR administration, and payroll management. Each engagement is handled by experienced professionals who adapt to the client's needs. Staffing requirements can scale up or down as the business changes, and strict data security protocols are built into every process to protect sensitive information from end to end. Whether you need a dedicated customer support team, reliable back office outsourcing, or flexible virtual assistance, Alpine Outsourcing is set up to help. Reach out to their team to discuss your requirements and request a quote.

Customer SupportCall Center ServicesVirtual AssistantData Entry+3

AMDATEX Corporation

Data Management
Muntinlupa
Unverified

AMDATEX Corporation (American Data Exchange) gives businesses in the Philippines and globally a direct path to streamlined operations through customized business process outsourcing. As a member company of ADEC Innovations, AMDATEX draws on deep data management expertise and proven technology to deliver BPO Philippines solutions that free organizations to concentrate on what they do best. The company specializes in end-to-end outsourcing services built around each client's specific workflows. Whether you need back office support, data processing, or scalable operational capacity, AMDATEX structures its services to grow alongside your business rather than fitting you into a fixed model. For organizations exploring BPO Philippines partnerships or looking to reduce overhead while maintaining quality, AMDATEX offers a relationship-first approach with a long-term focus. Connect with their team to discuss a customized outsourcing solution for your operation.

Data ManagementBack Office OutsourcingBusiness Process ManagementData Entry+2

AmeeraTel, Inc.

Customer Support
Cebu City501-1000
Unverified

AmeeraTel is an AI-powered BPO headquartered in Cebu City, Philippines, built for companies that want outsourcing without the overhead. With 600+ seats and 24/7 time-zone coverage, the team handles customer service, back-office operations, bookkeeping, and more, with skilled Filipino agents and AI working side by side on every engagement. The approach is straightforward: automate the repetitive work, keep humans on anything that requires judgment or care. The result is a 40% faster first response, lower cost per task, and consistent quality that does not depend on any single person. AI is designed into every workflow from day one, not added on later. That includes AI ticket triage, document processing, conversational bots, and real-time analytics across your operations. For businesses exploring call center Philippines options or broader back-office outsourcing, AmeeraTel offers flexible terms and no long-term contracts, making it a practical fit for startups and scaling companies alike. Reach out to the team to discuss your needs and get a quote.

Customer SupportBack OfficeBookkeepingAI Automation+3

Ameritel BPO

Customer Support
Angeles
Unverified

Ameritel BPO is a full-service outsourcing company based in Angeles, Philippines, built to handle every layer of your operation so you can stay focused on results. From building out sales teams and customer support desks to managing data entry, quality assurance, and tech support, Ameritel covers the full range of BPO Philippines needs under one roof. What sets Ameritel apart is the complete infrastructure already in place. Clients get on-site HR, CCTV security, maintained equipment, electronic time and attendance tracking, and in-person management, none of which you need to source or pay for separately. That means lower overhead and faster ramp-up whether you are launching a new campaign or scaling an existing one. As a call center Philippines partner, Ameritel also provides leadership staffing to oversee your teams directly. If you need back office support, outbound sales, customer service, or a mixed operation handled by a dependable outsourcing partner, Ameritel BPO is worth a conversation. Reach out to request a quote and see how their setup fits your business.

Customer SupportTechnical SupportSales & Lead GenerationData Entry+3

Amicassa Process Solutions, Inc.

Customer Support
Makati City
Unverified

Amicassa Process Solutions, Inc. Is a BPO Philippines company headquartered in Makati City, offering outsourcing services designed to help businesses cut operational overhead and keep their core teams focused on growth. The company covers customer support, back office processing, data entry, and virtual assistant work, giving clients a practical path to offloading repetitive, high-volume tasks without sacrificing quality or control. Makati City is home to some of the strongest BPO talent in Southeast Asia, and Amicassa draws on that pool to staff teams that communicate clearly, follow defined processes, and deliver consistent output. If your business is exploring back office support, customer support staffing, or other outsourcing needs, Amicassa Process Solutions is open to discussing what a partnership could look like. Connect with their team to outline your requirements and request a quote.

Customer SupportBack OfficeData EntryVirtual Assistant+1

Amihan Solutions

Dedicated Remote Teams
Taguig
Unverified

Amihan Solutions builds dedicated remote teams in the Philippines for businesses that want quality without the overhead. Swiss-managed and Philippines-based, the company combines European management standards with access to a deep pool of educated, English-speaking professionals in one of the most established outsourcing markets in Asia. The model is straightforward: Amihan finds, vets, and places specialists across technology and corporate functions, matching each hire to a client's workflows, goals, and company culture. There are no hidden fees and no surprises on cost. Across 12 industries and 14 service areas, the company maintains a 97% client success rate, making it a dependable partner for businesses looking to scale their back office operations, technical support, or core teams through a BPO Philippines provider. Whether you need a single remote professional or a full outsourcing team, Amihan Solutions offers a transparent, flexible path to building real capacity. Reach out to connect with their team or request a quote.

Dedicated Remote TeamsIT OutsourcingTechnical SupportBack Office+3

Back Office outsourcing: common questions

What buyers ask most when comparing back office providers in the Philippines.

01

What does back office outsourcing cover?

Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.

02

Why is the Philippines strong for back office work?

Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.

03

How do I choose between a large and a small back office provider?

Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.