Verified providers · Back Office

Back Office Outsourcing in the Philippines

537 verified companies

Back office work is the largest single service line in the Philippine BPO industry, and the most common reason buyers come to this directory: more than 400 of the companies listed here run back office programs. The work spans document processing, order management, claims handling, and the administrative operations that sit behind customer-facing teams.

Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.

Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.

Acquire Intelligence

Customer Support
Pasig1000+
Unverified

Acquire Intelligence, formerly known as Acquire BPO, has been delivering outsourcing solutions from the Philippines since 2006. With close to two decades in the industry, the company brings a track record of secure, high-performance operations to clients who need a dependable BPO Philippines partner. The company offers a range of services including customer support, technical support, back office processing, and sales assistance. Their positioning under the Acquire Intelligence brand signals a focus on AI-ready BPO capabilities alongside established contact center expertise. Businesses looking for a call center Philippines provider with long-standing operational depth will find a partner that has grown through multiple cycles of the outsourcing industry. Based in Pasig City, Metro Manila, Acquire Intelligence is well-placed within the Philippines' outsourcing corridor. Whether you need front-line customer care or back office support, the team is worth a conversation. Reach out to request more information or a consultation.

Customer SupportTechnical SupportBack OfficeSales Support+1

Acquire Intelligence Philippines

Customer Support
Mandaluyong201-500AI-Ready
Verified

Acquire Intelligence Philippines gives companies a smarter path into outsourcing. Based in Mandaluyong, they combine AI-driven automation with experienced offshore teams to handle customer support, back office operations, and IT outsourcing, so clients get work done faster without sacrificing quality or control. Their model layers intelligent automation under human oversight, which means fewer errors, faster turnaround, and support staff that can focus on the interactions that actually need a person. Whether you need front-line customer service, data processing, or IT support, they have the infrastructure to take it on. If you are evaluating BPO Philippines options and want a partner that has already made the shift toward AI-enabled delivery, Acquire Intelligence is worth a conversation. Reach out to their team to discuss your requirements and get a quote.

Customer SupportBack OfficeIT Outsourcing

Acquire Intelligence Philippines | Eastwood Ave. Quezon City

Customer Support
Quezon City
Unverified

Acquire Intelligence Philippines brings nearly two decades of outsourcing experience to businesses that need reliable, secure operations without the overhead of building in-house teams. Founded in 2006 and formerly known as Acquire BPO, the company has evolved alongside the industry to offer AI-ready BPO services from its base in Quezon City, making it a strong option for companies seeking a proven partner in the Philippines. Their outsourcing model is built on a foundation of security and performance, qualities that matter when you're handing off customer-facing or back office functions to an external team. As a call center Philippines provider with roots going back two decades, Acquire Intelligence has the operational depth to handle both high-volume support programs and more complex back office workflows. If you're evaluating outsourcing partners in the Philippines, Acquire Intelligence is worth a conversation. Reach out through their website to learn more about how their services align with your business needs.

Customer SupportBack OfficeTechnical SupportAI-Powered BPO Services+2

aCXend

Customer Support
Mandaluyong
Verified

ACXend is a Philippines-based outsourcing partner built for businesses that need more than a vendor. Operating from Mandaluyong, the company provides Customer Support, Content Moderation, Web Development, and Project Management through dedicated teams that work as a direct extension of your own operations. Every engagement runs on documented playbooks, with defined ownership and regular reporting built in from day one. What separates aCXend from typical BPO Philippines providers is the operating model. Whether you choose Staff Augmentation, Hybrid, or fully Managed Services, the structure adapts to how your team actually works, not a fixed template. Senior practitioners handle the work, quality checks are ongoing, and coverage runs 24/7, 365 days a year, so your customers and workflows keep moving regardless of time zone. For companies looking to scale customer support, back office operations, content moderation, or digital services without the overhead of in-house hiring, aCXend offers a practical, accountable alternative to traditional call center Philippines arrangements. Reach out at sales@acxend.com to discuss what the right support structure looks like for your operations.

Customer SupportContent ModerationCommunity ManagementBack Office Support+3

Ad On Workforce

Customer Support
Cagayan De Oro City
Unverified

Ad On Workforce is a Philippines-based BPO and workforce solutions provider operating out of Cagayan De Oro City. For businesses looking to outsource customer support, back office functions, or build a dedicated remote team, Ad On brings a people-first approach that goes beyond filling seats. The company operates under the Ad On Group Philippines banner, built on the belief that great culture produces great outcomes for clients. Their team is selected for attitude, adaptability, and a genuine drive to keep improving. What sets Ad On apart in the Philippine outsourcing market is its focus on building engaged, motivated teams rather than just delivering headcount. That philosophy translates directly into better performance for the businesses they support, whether those are startups needing a scalable call center Philippines solution or established companies offloading back office work. If you are evaluating BPO Philippines partners and want a provider where your account gets real attention, Ad On Workforce is worth a conversation. Reach out to discuss your requirements and get a quote.

Customer SupportBack OfficeVirtual AssistantLead Generation+1

ADEC Innovations Healthcare Philippines

Healthcare BPO
Muntinlupa
Unverified

ADEC Innovations Healthcare Philippines brings specialized healthcare outsourcing expertise to global health organizations looking to reduce administrative burden and focus on patient outcomes. Based in Muntinlupa, this BPO Philippines provider focuses on healthcare-specific back office support, data management, and ESG-aligned services designed for hospitals, health systems, and life sciences companies. The company integrates environmental, social, and governance considerations into its healthcare outsourcing model, helping clients manage ESG risk while maintaining operational efficiency. This positions ADEC Healthcare as a partner for health organizations that need more than transactional outsourcing, particularly those building long-term value in their operating business. For healthcare organizations exploring call center Philippines capabilities or specialized back office support, ADEC Innovations Healthcare offers a focused, AI-ready BPO alternative to generalist providers. Connect with their team to discuss how their healthcare outsourcing services can support your organization's goals.

Healthcare BPOBack OfficeData ManagementESG Advisory Services+2

Advantage Virtual Assistants Philippines

Virtual Assistant
Taguig
Unverified

Advantage Virtual Assistants Philippines connects business owners with dedicated, professionally trained virtual assistants who take over the time-consuming tasks that pull owners away from their core work. Operating from Taguig as a BPO Philippines provider with a clear focus on real estate, the company offers outsourcing services that span lead generation, cold calling, skip tracing, social media management, back office administration, and accounting and bookkeeping. Their non-accented English speakers and deep familiarity with real estate CRM platforms make them a practical choice for US-based investors and brokers. What separates Advantage from other virtual assistant services is a process-first approach. Before placing a VA, they analyze your business operations, establish KPIs, and build customized SOPs and training around your workflow. That groundwork means the assistant fits the business from day one rather than requiring months of adjustment. Founded by Wisconsin Real Estate Investors Association veterans, the team brings hands-on operator experience to the outsourcing equation. If you are looking for a Philippines-based team that genuinely understands your industry, reach out to request a quote.

Virtual AssistantLead GenerationCold CallingSocial Media Management+3

Afni

Customer Support
Quezon City1000+
Unverified

Afni Philippines delivers customer engagement outsourcing from its Quezon City operations, backed by a global organization that has been in the business since 1936. Companies partnering with Afni get access to a mature, process-driven BPO Philippines operation built to handle high-volume customer interactions with consistency and care. The team in the Philippines is part of a workforce of more than 11,000 people across the United States, Mexico, and Southeast Asia, giving clients the benefit of scale without sacrificing the personal accountability that defines good customer support. The core focus is meaningful, positive engagement on behalf of major consumer brands. Whether that means resolving customer issues, handling inbound calls, or supporting back office workflows, Afni's teams are trained to represent client brands as their own. The Philippines site runs full-time schedules, offers competitive compensation, and maintains a culture built around respect and inclusion, which translates to lower attrition and more consistent service quality for clients. If you are evaluating call center Philippines partners with a proven track record and genuine global depth, Afni is worth a closer look. Connect with the team to discuss how outsourcing with Afni can fit your customer service strategy.

Customer SupportInbound Call CenterTechnical SupportBack Office+1

AGBSI - Bookkeeping⎮Business Management⎮Consultancy Services

Finance & Accounting
Davao City
Unverified

AGBSI (Amazigra Business Solutions) is a Philippines-based BPO and consulting firm that gives foreign and local businesses access to skilled offshore accounting, compliance, and back-office teams in Davao City. Whether you need financial forecasting, tax strategy, payroll administration, or full back office outsourcing, their CPAs, Certified Management Accountants, Accredited Financial Analysts, and Accredited Tax Practitioners handle the work so you can focus on running your business. The firm works with small and medium enterprises across real estate, healthcare, transportation, and more, and holds a QuickBooks Online Gold Program Badge reflecting their accounting platform expertise. Clients have seen faster project turnaround times and stronger renewal rates after partnering with the team. They follow a structured onboarding process covering discovery, resource staffing, kick-off, and training before moving into full production. If you are looking for a reliable BPO Philippines partner for accounting, business registration, legal compliance, or AI-driven back-office support, AGBSI is worth a conversation. Reach out to request a quote or schedule a discovery call.

Finance & AccountingTax Strategy & PlanningPayroll AdministrationBusiness Registration & Compliance+3

AHC Certified Public Accountants

Finance & Accounting
Taguig
Unverified

AHC Certified Public Accountants is a Philippines-based accounting and tax services firm serving businesses that need reliable financial management without the overhead of a full in-house team. Based in Taguig, AHC provides outsourced accounting, bookkeeping, tax compliance, and PEZA compliance services, making it a practical back office partner for companies operating in economic zones or navigating the complexities of Philippine tax regulations. Their work covers the full accounting cycle: document collection, transaction recording, financial monitoring, and timely filing of tax returns. For businesses with more complex needs, AHC also handles special accounting procedures where internal teams may lack the depth or bandwidth to manage compliance risks on their own. AHC offers the professional oversight to keep your books accurate and your compliance obligations on track. Reach out to request a consultation or quote.

Finance & AccountingBookkeepingTax CompliancePEZA Compliance+2

AIRNAV Technology Services, Inc.

Customer Support
Iloilo City
Unverified

AIRNAV Technology Services, Inc. Brings reliable outsourcing support to businesses that need a dependable partner in the Philippines. Based in Iloilo City, one of the country's emerging BPO hubs, the company offers technology-driven services that help clients offload time-consuming tasks and focus on their core operations. The Iloilo City location gives clients access to a well-educated, English-proficient workforce at competitive outsourcing rates. If you are exploring call center Philippines options or need a back office partner that takes quality seriously, AIRNAV Technology Services is worth a conversation. Reach out to discuss your requirements and request a quote.

Customer SupportTechnical SupportBack OfficeData Entry+1

ALI I.T. Support Services, Inc.

Managed IT
Quezon City
Unverified

ALI I. T. Support Services, Inc. Is a Quezon City-based outsourcing and managed IT firm with 17 years of experience supporting Philippine and Australian business operations. The company handles the full back-office stack: HR records, payroll processing, attendance management, recruitment, and end-to-end outsourcing for repeatable business processes. On the technology side, ALI provides service desk support, cloud tools, and endpoint coordination, backed by enterprise-grade security through Microsoft Entra ID, Intune, Defender, and ThreatLocker. For organizations looking beyond traditional BPO Philippines services, ALI also offers practical AI automation for intake, reporting, and structured workflows, plus proprietary system apps that connect staff management, client accounts, and payroll in a single operating environment. E-commerce support, co-working spaces in Quezon City, and IT learning programs for kids and professionals add further depth to the catalogue. With a 24/7 operations mindset and specific expertise in Philippine HR compliance, ALI is a strong fit for growing teams that need a dependable back office and technology partner without building everything in-house. Reach out to discuss your outsourcing requirements or request a quote.

Managed ITBack Office OutsourcingHR & PayrollRecruitment+3

Back Office outsourcing: common questions

What buyers ask most when comparing back office providers in the Philippines.

01

What does back office outsourcing cover?

Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.

02

Why is the Philippines strong for back office work?

Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.

03

How do I choose between a large and a small back office provider?

Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.