Outsourced HR Solution

Outsourced HR Solution is an Australian-owned outsourcing company, also known as OHRS, that supplies offshore staff based in Clark, Philippines to businesses in Australia and New Zealand. Clients hand over back-office and administrative functions to a dedicated offshore team member, described as a full extension of the client's own business rather than a shared resource, freeing owners and managers to focus on sales and client-facing work. The company states that businesses can save between 40% and 65% on salary costs compared to hiring the same roles locally.

The company's offshore roles cover administrative support and human resources, personal assistant work and data entry, accounting, bookkeeping and finance, and customer support including chat support, customer service and telemarketing. Additional service lines include digital marketing, lead generation and appointment setting, graphic design, copywriting, and IT support and web development spanning mobile app development, software development and website design.

Outsourced HR Solution also builds offshore teams for more specialised sectors, offering real estate and healthcare support such as budget management, service coordination and facility management, and architecture and engineering support covering project planning, site analysis, design structures and cost estimation. Its client base is described as spanning small, medium and large businesses, including marketing companies that use offshore staff to manage growing client workloads such as social media calendars and posting.

The company operates from offices on the Gold Coast in Australia and in Clark, Philippines, positioning itself as an Australian-owned and managed BPO rather than a purely local provider. For clients visiting the Philippines operation, it also arranges airport transfers, hotel bookings and transport, along with training facilities and video conferencing over fibre optic connections.

For Australian and New Zealand businesses looking to add offshore capacity across admin, finance, marketing, IT or specialised support roles, Outsourced HR Solution positions itself as a single point of contact for staffing, training and day-to-day logistics in Clark.