BPO for Technology & SaaS Companies
134 verified companies
Technology BPO gives software companies an external product support desk, customer onboarding team, or trust and safety operation. It suits SaaS businesses scaling support alongside seat growth without scaling cost linearly. One of the largest provider groups in this directory serves this vertical, with trust and safety its fastest-growing segment.
SaaS buyers in particular come for the economics of scaling support alongside seat growth without scaling headcount cost linearly. The providers that serve them best run product-training programs measured in weeks, not days, and report resolution quality rather than handle time.
The companies below all serve technology clients, live from the verified directory, with services, team size, and contacts on each profile.
TGT Global
We’ve helped 300+ businesses build dedicated offshore teams across Philippines & Sri Lanka. We find and nurture your people. You stay in control. Hiring the right people is hard, and many of our partners came to us after seeing poor results with other providers. We’ve simplified the complexities of offshoring by screening thousands of candidates to find the perfect fit for your business, allowing you to cut labor costs by up to 71% with a model that is proven, secure, and straightforward. We know how hard it is to find the right people. It’s why we have a dedicated team of skilled recruiters and interviewers, who have assessed thousands of candidates on behalf of our partners. Costs keep climbing around the world. It’s why we offer an offshoring alternative, helping businesses to save up to 71% on their labor costs. Offshoring is complex though right? Well yes, it can be, but not with TGT. It’s why many of our partners came to us after trying offshoring with other providers. Let’s start with a conversation. Tell us about the roles you can’t fill, your pressure points, the work that’s slowing you down.
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TMJP BPO Services Inc.
TMJP BPO Services is committed to going above and beyond when it comes to the services it provides to help your business grow with the processes you entrust to us. TMJP has been in the Philippines since 2015 and has constantly improved our systems to ensure that the services that our clients outsource from us are guaranteed to help their businesses advance because of our systems that promote minimal to zero operational waste while maintaining a humane environment. Throughout the years since its establishment in Bonifacio Global City, TMJP BPO Services has helped its clients from various industries grow their businesses with Digital Solutions, Back-Office Services, Customer Support, and Online English Teaching. With a profile like ours, we’re guaranteed to be more than able to help you elevate your business. The TMJP team is showing off their skills and receiving publicity for the team's accomplishments. Business success is not accomplished by one person but by teams. TMJP BPO Services Inc. Filled in all the seats in its BGC office and became ISO/IEC 27001 certified. TMJ Group was able to establish business partnerships with Filipino companies through TMJP BPO Services. Inc. TMJP has officially established its core values. They serve as the guiding principles of the company and its employees. TMJP swiftly adapted to the regulations specified by the Philippine government to ensure the safety of all its stakeholders during the global pandemic. By immediately stabilizing the work-from-home program, TMJP BPO Services Inc. Was able to run its operations smoothly.
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TTEC Holdings
TTEC Holdings brings over 40 years of customer experience expertise to enterprises that need more than a standard call center. Operating through two integrated segments, TTEC Digital handles CX technology and platform delivery while TTEC Engage runs the actual customer care operations, giving clients a single partner for the full stack. Their proprietary Humanify® cloud platform sits at the center of everything, and near-100% AI adoption across their operations means clients aren't waiting for an AI-ready BPO, they're already working with one. As a Microsoft AI Inner Circle partner, TTEC delivers AI-powered customer support, technical support, and back office solutions at enterprise scale. Their outsourcing model spans multiple industries, making them a practical choice for large organizations looking to consolidate CX operations under a provider that has already done the hard work of integrating AI into day-to-day delivery. If your business is evaluating customer experience outsourcing and wants a proven partner rather than a pilot program, TTEC is worth a direct conversation. Reach out to request more information or get a quote.
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Ubiquity Global Services
Ubiquity Global Services is a BPO Philippines provider built for companies that need more than a vendor. They deliver customer experience, back-office operations, compliance, and sales support to over 350 clients across finance, healthcare, retail, and technology, maintaining a 96% client retention rate and 99% quality and compliance scores. Every Ubiquity team runs on Aigent, their proprietary AI layer trained on real contact center data. Aigent builds onboarding playbooks from client data, delivers real-time coaching on every interaction, and shortens handle times without sacrificing quality. It is the infrastructure behind faster ramp-ups and consistently high CSAT. Their BreakthroughIQ methodology takes each engagement through discovery, custom solution design, and ongoing optimization, so the outsourcing relationship adapts as the client's business changes. Services span customer care, technical support, non-voice and back office work, identity verification, claims processing, chargeback management, data annotation, and HIPAA-compliant medical billing and coding. Whether you need a call center Philippines partner for high-volume customer support or a specialized team for regulated industries, Ubiquity is worth a conversation. Reach out to request a custom ROI estimate.
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Unity Communications
At Unity Communications, we’re powered by smart automation and driven by real people who care. Our solutions combine speed, scalability, and the human touch that builds trust. Whether you need accounting, IT helpdesk, data entry, or call center services, we’ve got you covered! Our innovative outsourcing strategies are designed to meet your unique business goals. So you get tangible results, seamless operations, and long-term growth and market adaptation. Our BPO expertise covers the finance, healthcare, e-commerce, technology, real estate sectors, and more. We optimize operations and efficiency using our industry expertise. For instance, our solutions improve patient data management and healthcare regulatory compliance. We ensure your needs are met and exceeded, regardless of your industry. Let’s talk. Our experts can help match the right solution, whether it’s scaling your support team or hiring remote staff compliantly. At Unity Communications, data security is our priority. Our ISO 27001 certification ensures that we follow globally recognized standards for information security, risk management, and regulatory compliance, giving you peace of mind when outsourcing critical business operations. Unity Communications minimizes the need to multitask. Our BPO agents handle time-consuming processes so that you can focus on what you do best.
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VALUE Virtual Assistants
Hire the best virtual assistants in the Philippines with our flexible remote staffing solutions. Experience top-tier Filipino talent guided by Japanese standards while reducing your costs by up to 78%. Our remote staffing solutions make it easy to connect with top virtual assistants in the Philippines. At VALUE Virtual Assistants, we provide reliable virtual assistant outsourcing by matching businesses with highly skilled Filipino professionals managed under Japanese work standards. This structured approach helps startups and growing businesses scale efficiently while saving time and costs. Let us handle the rest! We offer a simpler, smarter way to hire and manage virtual assistants in the Philippines through structured virtual assistant outsourcing. Our remote staffing solutions handle everything end-to-end from recruitment and onboarding to HR management and payments so businesses can work with top-tier Filipino virtual assistants through a hassle-free, cost-efficient process. Your choice depends on your business needs, budget, and growth stage. VALUE Virtual Assistants provides fully managed virtual assistant outsourcing with skilled Filipino virtual assistants, offering flexible remote staffing solutions designed to support startups and growing businesses. Hiring a virtual assistant in the Philippines is a proven choice for businesses worldwide seeking reliable, cost-effective support. The country’s high literacy rate of 96.2% contributes to strong English communication skills, professionalism, and adaptability across industries. Through structured virtual assistant outsourcing and remote staffing solutions, businesses can access skilled Filipino virtual assistants for administrative, customer support, marketing, and operational tasks no matter where they operate. Pricing depends on the scope, skill level, and hours required. Compared to traditional hiring, virtual assistant outsourcing reduces recruitment, payroll, and overhead costs for a more scalable and cost-efficient solution.
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Vector Outsourcing Solutions Philippines
As a BPO, our mission is to help organize our clients’ businesses so they can grow successfully. Each and every client is provided with individualized business plans to reach client goals. We believe that our success can only be measured by the success of the companies we work with. At Vector Outsourcing, we specialize in helping healthcare providers optimize their services and improve patient outcomes. We offer a wide range of outsourcing solutions designed to streamline operations, reduce costs, and enhance the quality of care. We enhance our client’s businesses through a committed workforce, who provides valuable experience with projects and limited turnover. We offer clients delivery models that are tailored to their needs using a blend of both on-shore and off-shore staffing. Reducing operational costs is the primary concern of the majority of businesses that explore the possibilities of outsourcing. Our knowledgeable and competent staff provide results for our clients so they achieve their business goals, while being cost efficient. We offer expertise in operational processes because technology and data are only valuable when they are used to their full potential. Back office process automation, operations engineering, technology, and analytics are used efficiently to bring true advantages to our clients’ business. At Vector Outsourcing, we believe in transparency and giving individuals the tools to become leaders. We are an equal opportunity employer, who want people to grow and succeed within the company and hope you will join our team today.
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Vintazk Outsourcing
Vintazk Outsourcing provides dedicated offshore teams for customer support, back-office operations, virtual assistance, and technical support.
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Virtualahan
Virtualahan is a Davao City-based social enterprise and inclusive employment partner that trains jobseekers from underserved communities and connects them with businesses looking to build a more diverse workforce. Buyers working with Virtualahan get a structured talent pipeline together with consulting support for embedding inclusive hiring practices into their own organizations. Its service for employers runs across four areas: strategy sessions to embed inclusive employment practices, customized training programs delivered virtually or in person, job matching drawn from its trained talent pool, and audits of client processes, policies, and assessment tools. On the talent development side, candidates complete five weeks of digital upskilling in digital marketing, data and automation, generative AI, and graphic design, followed by employment support such as job coaching, mentorship, and apprenticeship placement ahead of matching to an employer. Virtualahan works across the technology, non-profit and NGO, and business process outsourcing sectors. Its partner list includes Microsoft's Enabler Program, whose member companies include Cognizant and ePLDT, the Department of Information and Communications Technology's Digital Jobs PH program, and Accenture's Skills to Succeed program, for which it has served as the Philippine country partner since 2017. It also developed a Technical Guidance Note on inclusive hiring for the World Food Programme's Regional Bureau in Bangkok, covering more than seven country offices. Delivery is based in Davao City, with training run on an accessible learning management system built to Web Content Accessibility Guidelines standards and funded by the Department of Science and Technology, described as the first such system in the Philippines. Its main employment partner for placements is Spectrum Impact Sourcing, and its talent pool spans persons with disabilities, indigenous peoples, solo parents, and other underserved groups. Graduates have gone on to work with organizations including Microsoft, SMEs such as The Landscape Market, and start-ups such as VoiceIt, with more than 2,000 jobs created to date. For businesses looking to diversify their talent pipeline or strengthen inclusive hiring practices, Virtualahan combines skills training, employment support, and employer consulting under one program based in Davao City.
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VirtualStaffManagement
Virtual Staff Management (VSM) is a remote staffing and outsourcing company helping businesses access experienced, reliable professionals without the cost and complexity of traditional hiring. Since 2018, VSM has provided remote talent across administration, executive assistance, customer service, sales, bookkeeping, marketing, SEO, web development, technical support, and other specialized roles. We combine skilled people, practical technology, and AI-enabled workflows to help businesses reduce repetitive work, improve efficiency, and give owners and teams more time to focus on growth.
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VXI Global Solutions
VXI Global Solutions is a customer care and CX outsourcing partner built to handle the full weight of client-facing operations. From omnichannel customer support to back office processing and IT outsourcing, VXI gives companies a reliable footprint in the BPO Philippines market without the overhead of standing it up themselves. What makes VXI worth a closer look is their range. They work across industries, meaning they have built the operational flexibility to support clients in retail, financial services, healthcare, technology, and beyond. Their Manila operations sit inside one of the strongest call center Philippines ecosystems in the region, giving clients access to a skilled, English-proficient workforce and an AI-ready BPO infrastructure that scales with demand. If you are evaluating outsourcing partners for customer support, back office, or IT functions, VXI is worth a direct conversation. Reach out to request more information or get a quote.
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Wipro Philippines
Wipro Philippines gives businesses access to a global IT services firm operating right in Manila, one of the most established outsourcing destinations in Southeast Asia. Whether you need IT outsourcing, back office support, or finance BPO, Wipro brings consulting, engineering, and operations depth that most BPO Philippines providers simply cannot match at scale. The team handles complex engagements across multiple industries, working as an extension of client operations rather than a transactional vendor. That means buyers get strategic input alongside execution, not just headcount filling seats. For companies evaluating an AI-ready BPO partner with genuine enterprise pedigree, Wipro Philippines is worth a serious look. Reach out directly to discuss your requirements and get a sense of how they would approach your specific outsourcing needs.
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Technology outsourcing: common questions
What buyers ask most when comparing technology providers in the Philippines.
01What do Philippine BPOs do for SaaS companies?
Product support desks, customer onboarding, technical operations, and trust and safety work. The economics let SaaS buyers scale support alongside seat growth without scaling headcount cost linearly.
02How long does product training take for a SaaS support team?
The providers that serve SaaS well run product-training programs measured in weeks, not days, and treat certification before go-live as standard. Short training promises usually predict shallow support quality.
03What is trust and safety outsourcing?
Content moderation and platform-policy enforcement — reviewing user content, investigating abuse reports, and applying policy at scale. It is the fastest-growing technology-vertical service line among directory providers.
Browse BPO companies by industry
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, POC, and BAU. Or read the full BPO glossary.
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