BPO for Technology & SaaS Companies

TELUS Digital Philippines has built a strong reputation for delivering high-quality customer experience and digital operations across its global network. The Iloilo City site brings that same standard to BPO Philippines clients looking for dependable outsourcing partners. Services span customer support, technical support, content moderation, and back office functions, making it a capable option for businesses with complex, multi-channel service needs. The team serves clients in telecommunications, technology, fintech, ecommerce, and adjacent sectors. As part of a larger AI-ready BPO organization, the Iloilo operation is equipped to handle both traditional call center Philippines work and more advanced digital processes that require structured data handling, content review, or tiered technical support. Workflows are designed around quality and consistency, which is reflected in the strong satisfaction scores from clients who have worked with this location. Companies exploring outsourcing in the Philippines will find a well-established, professionally run operation here. Connect with the Iloilo City team to discuss your requirements and request a quote.

TELUS Digital Philippines brings together AI-powered technology and skilled human teams to help businesses grow revenue and run more efficiently. Operating from McKinley West, Taguig, this BPO Philippines powerhouse delivers customer experience transformation across the full service spectrum, from frontline customer support and technical assistance to complex back office operations. Buyers get a partner that blends data intelligence with experienced agents, making it a strong fit for companies looking to scale their outsourcing programs without sacrificing quality. As a global leader with deep roots in call center Philippines operations, TELUS Digital applies AI not as a buzzword but as a practical tool built into daily workflows. Industries ranging from telecommunications to technology and retail rely on TELUS Digital to modernize their customer operations, reduce costs, and improve satisfaction scores. Whether you need a dedicated customer support team, digital solutions that automate routine processes, or a strategic outsourcing partner to handle back office work at scale, TELUS Digital Philippines is worth a conversation. Reach out to their team to discuss how their AI-ready BPO model can fit your specific business needs.

TELUS Digital Philippines in Pavia, Iloilo is part of TELUS Digital's global network of contact center and digital services delivery centers. The facility brings enterprise-grade outsourcing capabilities to clients who need reliable customer support, technical assistance, and AI-enabled back office operations from a BPO Philippines hub. The Pavia site handles a range of customer-facing and operational functions, including inbound customer support, technical support, and content-related services. As part of TELUS Digital's broader footprint, the center is positioned to support clients in telecommunications, technology, and adjacent industries that require consistent, high-quality service delivery at scale. Companies looking for a proven outsourcing partner in the Philippines, with the backing of a large international organization, will find the Pavia location a credible option. Whether you need a dedicated call center Philippines team or integrated back office support, this site is worth a conversation. Request a quote or reach out directly to explore how the team can support your operations.

TELUS International Philippines gives businesses a single, capable partner for customer support, IT outsourcing, and back office operations, all delivered out of Manila. As part of the broader TELUS International network, the Philippines team handles everything from front-line customer service and content moderation to AI-driven digital solutions, making it a strong fit for companies that need more than a basic call center Philippines setup. The team works across industries, so whether your business is in tech, retail, finance, or another sector, the outsourcing model here is built to adapt. For buyers looking for an AI-ready BPO with depth in both customer-facing and operational work, TELUS International Philippines covers the full range, from back office processing to IT support functions that keep your systems running. If you're evaluating BPO Philippines providers and want to understand what TELUS International can do for your specific situation, reach out directly to start a conversation or request a quote.

We’ve helped 300+ businesses build dedicated offshore teams across Philippines & Sri Lanka. We find and nurture your people. You stay in control. Hiring the right people is hard, and many of our partners came to us after seeing poor results with other providers. We’ve simplified the complexities of offshoring by screening thousands of candidates to find the perfect fit for your business, allowing you to cut labor costs by up to 71% with a model that is proven, secure, and straightforward. We know how hard it is to find the right people. It’s why we have a dedicated team of skilled recruiters and interviewers, who have assessed thousands of candidates on behalf of our partners. Costs keep climbing around the world. It’s why we offer an offshoring alternative, helping businesses to save up to 71% on their labor costs. Offshoring is complex though right? Well yes, it can be, but not with TGT. It’s why many of our partners came to us after trying offshoring with other providers. Let’s start with a conversation. Tell us about the roles you can’t fill, your pressure points, the work that’s slowing you down.

To book a meeting with one of our marketing solution experts, please fill out this form. We look forward to talking with you on how you can achieve your objectives! While we are reviewing your request, you can download our media kit for further information. You can also directly contact our sales team through email at inquiry@ops.thinklogicmediagroup.com or call +65-6715-8452. ThinkLogic has a higher-than-average lead quality and good MQL-SAL rate. Overall recommended for IT companies to support in lead generation. Our experience with CybersecAsia has been refreshingly different. They were extremely clear in outlining the project and scope of work so there was never any confusion and unmet expectations. They delivered what they have promised and followed up closely in every phase of the project/campaign. Would highly recommend them and would use their services again without hesitation. Appreciate the way how Thinklogic will go the extra mile to help us resolve our problems. The team was very responsive and could understand the clients’ needs and make the best recommendations.

TMJP BPO Services is committed to going above and beyond when it comes to the services it provides to help your business grow with the processes you entrust to us. TMJP has been in the Philippines since 2015 and has constantly improved our systems to ensure that the services that our clients outsource from us are guaranteed to help their businesses advance because of our systems that promote minimal to zero operational waste while maintaining a humane environment. Throughout the years since its establishment in Bonifacio Global City, TMJP BPO Services has helped its clients from various industries grow their businesses with Digital Solutions, Back-Office Services, Customer Support, and Online English Teaching. With a profile like ours, we’re guaranteed to be more than able to help you elevate your business. The TMJP team is showing off their skills and receiving publicity for the team's accomplishments. Business success is not accomplished by one person but by teams. TMJP BPO Services Inc. Filled in all the seats in its BGC office and became ISO/IEC 27001 certified. TMJ Group was able to establish business partnerships with Filipino companies through TMJP BPO Services. Inc. TMJP has officially established its core values. They serve as the guiding principles of the company and its employees. TMJP swiftly adapted to the regulations specified by the Philippine government to ensure the safety of all its stakeholders during the global pandemic. By immediately stabilizing the work-from-home program, TMJP BPO Services Inc. Was able to run its operations smoothly.

TTEC Holdings brings over 40 years of customer experience expertise to enterprises that need more than a standard call center. Operating through two integrated segments, TTEC Digital handles CX technology and platform delivery while TTEC Engage runs the actual customer care operations, giving clients a single partner for the full stack. Their proprietary Humanify® cloud platform sits at the center of everything, and near-100% AI adoption across their operations means clients aren't waiting for an AI-ready BPO, they're already working with one. As a Microsoft AI Inner Circle partner, TTEC delivers AI-powered customer support, technical support, and back office solutions at enterprise scale. Their outsourcing model spans multiple industries, making them a practical choice for large organizations looking to consolidate CX operations under a provider that has already done the hard work of integrating AI into day-to-day delivery. If your business is evaluating customer experience outsourcing and wants a proven partner rather than a pilot program, TTEC is worth a direct conversation. Reach out to request more information or get a quote.

Ubiquity Global Services is a BPO Philippines provider built for companies that need more than a vendor. They deliver customer experience, back-office operations, compliance, and sales support to over 350 clients across finance, healthcare, retail, and technology, maintaining a 96% client retention rate and 99% quality and compliance scores. Every Ubiquity team runs on Aigent, their proprietary AI layer trained on real contact center data. Aigent builds onboarding playbooks from client data, delivers real-time coaching on every interaction, and shortens handle times without sacrificing quality. It is the infrastructure behind faster ramp-ups and consistently high CSAT. Their BreakthroughIQ methodology takes each engagement through discovery, custom solution design, and ongoing optimization, so the outsourcing relationship adapts as the client's business changes. Services span customer care, technical support, non-voice and back office work, identity verification, claims processing, chargeback management, data annotation, and HIPAA-compliant medical billing and coding. Whether you need a call center Philippines partner for high-volume customer support or a specialized team for regulated industries, Ubiquity is worth a conversation. Reach out to request a custom ROI estimate.

At Unity Communications, we’re powered by smart automation and driven by real people who care. Our solutions combine speed, scalability, and the human touch that builds trust. Whether you need accounting, IT helpdesk, data entry, or call center services, we’ve got you covered! Our innovative outsourcing strategies are designed to meet your unique business goals. So you get tangible results, seamless operations, and long-term growth and market adaptation. Our BPO expertise covers the finance, healthcare, e-commerce, technology, real estate sectors, and more. We optimize operations and efficiency using our industry expertise. For instance, our solutions improve patient data management and healthcare regulatory compliance. We ensure your needs are met and exceeded, regardless of your industry. Let’s talk. Our experts can help match the right solution, whether it’s scaling your support team or hiring remote staff compliantly. At Unity Communications, data security is our priority. Our ISO 27001 certification ensures that we follow globally recognized standards for information security, risk management, and regulatory compliance, giving you peace of mind when outsourcing critical business operations. Unity Communications minimizes the need to multitask. Our BPO agents handle time-consuming processes so that you can focus on what you do best.

Upcloud Accounting is a virtual accounting firm based in Marikina, Philippines, built specifically for modern entrepreneurs who need reliable financial management without the overhead of an in-house team. Through outsourcing, clients get access to professional accounting services delivered remotely, making it a practical and cost-effective alternative to traditional bookkeeping arrangements. As a BPO Philippines provider focused on finance and accounting, Upcloud handles the back office work that keeps businesses financially sound. Their services are designed for business owners who want accurate books, timely reporting, and a firm that understands the pace of running a growing company. With a 5-star rating across 58 client reviews, their track record speaks clearly. Whether you are a startup, a small business owner, or a scaling entrepreneur looking for dependable accounting support, Upcloud Accounting is worth a conversation. Reach out to request a quote and see how their virtual accounting team can support your business.

Hire the best virtual assistants in the Philippines with our flexible remote staffing solutions. Experience top-tier Filipino talent guided by Japanese standards while reducing your costs by up to 78%. Our remote staffing solutions make it easy to connect with top virtual assistants in the Philippines. At VALUE Virtual Assistants, we provide reliable virtual assistant outsourcing by matching businesses with highly skilled Filipino professionals managed under Japanese work standards. This structured approach helps startups and growing businesses scale efficiently while saving time and costs. Let us handle the rest! We offer a simpler, smarter way to hire and manage virtual assistants in the Philippines through structured virtual assistant outsourcing. Our remote staffing solutions handle everything end-to-end from recruitment and onboarding to HR management and payments so businesses can work with top-tier Filipino virtual assistants through a hassle-free, cost-efficient process. Your choice depends on your business needs, budget, and growth stage. VALUE Virtual Assistants provides fully managed virtual assistant outsourcing with skilled Filipino virtual assistants, offering flexible remote staffing solutions designed to support startups and growing businesses. Hiring a virtual assistant in the Philippines is a proven choice for businesses worldwide seeking reliable, cost-effective support. The country’s high literacy rate of 96.2% contributes to strong English communication skills, professionalism, and adaptability across industries. Through structured virtual assistant outsourcing and remote staffing solutions, businesses can access skilled Filipino virtual assistants for administrative, customer support, marketing, and operational tasks no matter where they operate. Pricing depends on the scope, skill level, and hours required. Compared to traditional hiring, virtual assistant outsourcing reduces recruitment, payroll, and overhead costs for a more scalable and cost-efficient solution.