Financial Services BPO in the Philippines

Datamatics Philippines is the Philippine delivery arm of Datamatics, providing AI-enabled customer experience, back-office and business process management, finance and accounting, healthcare processing, technical support, analytics, and digital/IT managed services to global enterprises. Its Philippine operations combine skilled human teams with automation, Generative AI, and Agentic AI to deliver scalable customer support and digital operations.

DBA Global Shared Services Inc. Is a business advisory and outsourcing firm headquartered in Sydney, Australia, serving clients internationally. It provides operational consulting, financial-crime compliance implementation, outsourced accounting, managed legal operations, audit readiness and back-office outsourcing on fixed fees under SLAs, with every engagement led by a named senior adviser. DBA Advisory manages the essential complexity of governance, finance, compliance and workforce operations, on fixed fees, with real-time KPI visibility and strict SLAs. Your leadership reclaims their time for the strategic mandate; we run the engine underneath it, in whichever jurisdictions your entities sit.

DXC Technology Philippines is the Muntinlupa-based delivery site of DXC Technology, a global enterprise technology and innovation partner that helps large enterprises and public sector organizations run their technology systems and modernize them for what comes next. Buyers engage this site for IT outsourcing and back-office support delivered as part of DXC's wider international network, backed by a team of 1000 or more staff and more than 60 years of company experience spanning mainframe, cloud and AI-era technology shifts. The services on offer draw on DXC's full operating model. Business Process Services covers Banking BPS, Contact Center Solutions and Finance & Accounting BPS. Cloud & Infrastructure spans cloud platforms, intelligent operations, mainframe, network, private cloud and public cloud. Cybersecurity includes a security operations center, cyber risk and compliance, cyber transformation, digital identity and zero trust. On the applications side, DXC offers modernization, managed applications, software development, quality assurance engineering and enterprise application support across platforms such as SAP, Salesforce, ServiceNow, Oracle and Microsoft. Workplace Services rounds this out with device services, support services and workplace experience management. DXC works across a wide industry base, including financial services (banking, capital markets, corporate treasury, wealth management), insurance, healthcare, life sciences, manufacturing, energy, automotive, consumer and retail, aerospace and defense, travel and transportation, and technology, media and telecommunications. On this listing, the company is positioned for fintech, SaaS and logistics clients, industries that map onto DXC's broader financial services, technology and travel and transportation practices. Operationally, DXC describes itself as a long-term partner built around disciplined governance and structured execution, with customer relationships that in many cases have run 15 to 25 years or more. The company has also begun embedding agentic AI into its managed services model, training staff on AI-assisted delivery as part of its wider modernization push, though the site content does not detail how this applies specifically to Philippine operations. For enterprises evaluating IT outsourcing or back-office partners in the Philippines, DXC Technology's Muntinlupa site offers access to a scaled, multi-decade technology provider with services ranging from contact center and finance and accounting support through to cloud, cybersecurity and application modernization.

As one of the leading Australian offshore staffing providers and outsourcing business partners of many international companies, we know what it takes to help your business succeed at a global level. Our team has built a reputation for delivering exceptional work and dedicated services, and we’re always ready to help. We understand and recognise our clients’ difficulties with increasing labour costs within Australia’s expensive economy. To assist our clients, we connect them with highly skilled, educated and qualified staff in the Philippines to support and strengthen their local teams in whatever capacity they lack. At DBOS, we pay careful attention to the processes of consultation and assessment, recruitment, implementation, growth, monitoring and quality assurance. So our clients can work and communicate seamlessly and efficiently with their offshore teams in the Philippines. Let DBOS help your business grow by providing a quality offshore staff member or team in the Philippines that will be 100% committed and dedicated to assisting your business. Eventually, expedite growth that will help drive profits, boost productivity and enhance employee satisfaction. Hiring offshore employees can significantly reduce costs in equipment, utilities, infrastructures, and employee wages. At DBOS, building an offshore team helps companies save up to 70% of the overall costs associated, which companies can use for other more critical investments and expenses. Apart from the employee salary and benefits, all other employee associated costs are fit into a fixed monthly fee. This way, there are no surprises vis-a-vis the budget. Working with an offshore team gains you access to a large pool of highly talented and educated people. Bringing in the expertise and diverse ideas from people overseas provides your company with a competitive edge globally. These employees can provide unique techniques and fresh perspectives to solve problems.

Eastvantage is a BPO Philippines provider built for companies that need more than a vendor. They take full ownership of outcomes, not just tasks, delivering customer support outsourcing, software development, finance and accounting, and IT support from delivery centers across the Philippines, India, Bulgaria, Vietnam, and Morocco. Their model adapts to each client. Whether a business needs a focused back office team or an enterprise-scale operation, Eastvantage shapes the delivery structure around the actual requirement. Clients in finance, retail, logistics, media, construction, and marketing have used their services to reduce operating costs and improve performance. One documented engagement achieved savings of over USD 900,000 across three years. Eastvantage holds Great Place to Work certification and took home four awards at the 2024 Asia-Pacific Stevie Awards. With Looming Tech now part of the group, they bring AI-ready BPO capabilities alongside traditional outsourcing. If you're looking for a call center Philippines partner that takes accountability seriously, reach out to discuss your requirements or request a quote.

EData Services Phils, Inc. Is the Taguig-based operations arm of eData Services, a health information management and outsourcing company serving healthcare providers, law firms, and insurance carriers across the United States. The Philippines operation is based at Ten West Campus in Fort Bonifacio, Taguig City. Buyers working with this location gain access to a large, specialized workforce trained in medical, legal, and insurance documentation work, backed by more than 25 years of industry experience at the parent company. The Taguig team supports a broad range of health information management services, including medical records summaries, medical record analysis, and medical report editing, along with medical and legal transcription, deposition summaries, and AMA impairment ratings. Additional service lines include virtual medical scribes and virtual medical office assistants, insurance claims support, utilization reviews, decision support tool management, data entry, sub rosa surveillance film summaries, and medical revenue cycle management. Clients fall into three main groups: health care providers, legal professionals, and insurance carriers. EData Services describes its typical clients as doctors, lawyers, insurance companies, and forensic engineers working with large volumes of medical-legal documentation. Across its client base, the company has indexed, summarized, analyzed, and excerpted more than 50 million medical records, depositions, and legal documents. This site is part of a multi-location delivery model for eData Services, which is American owned and operated with headquarters in Beverly Hills, California, and an additional operation in Guadalajara, Mexico. Company-wide, eData Services employs more than 600 medical, legal, insurance, and financial experts serving more than 800 clients, with services available 24 hours a day, seven days a week. The company states it is HIPAA-compliant and uses Microsoft Azure Cloud to help protect client data. Provides the Philippines-based staffing and processing capacity behind this work, supporting healthcare, legal, and insurance organizations in the United States that need documentation and back-office support handled at scale.

Emapta’s outsourcing services include dedicated staffing, workforce migration, advanced Employer of Record (EOR) services, and workforce transformation advisory. Our solutions enable flexibility, transparency, and maximum control through dedicated, AI-ready global teams. When you partner with Emapta, you unlock the Emapta Talent Marketplace (ETM), our proprietary platform connecting you to the top 1% of global talent. Every candidate is pre-vetted, highly-skilled, AI-ready, and precisely matched to your hiring needs, ready to integrate seamlessly into your business. As your strategic partner, we handle recruiting, onboarding, HR, IT, office space, and compliance, so you can focus on growth. No minimum hires, no salary markups, no long-term contracts and up to 70% cost savings, all with full control. Through the Emapta Talent Marketplace (ETM), hire in days, not weeks, and access highly skilled, AI-ready talent. We uphold top-tier data security compliance, giving you peace of mind and robust protection. Certified in ISO 27001, ISO 27701, SOC 2, and HIPAA, and fully compliant with GDPR and APP, we manage your data with transparency and security, protecting against breaches and ensuring a trustworthy outsourcing partnership. A people-first culture is built into everything we do. It’s why Emapta is consistently named a Best Company to Work For in Asia and maintains an industry-leading 98% retention rate. “There’s a big difference between Emapta and other talent providers we’ve used. It really feels like the top 1% talent. Kudos to Emapta for its screening process.”

Emapta is a Philippine-based outsourcing provider that builds dedicated offshore teams for businesses looking to grow without the overhead of traditional hiring. Operating from its Makati City office in the JAKA Building, Legazpi Village, Emapta gives clients direct control over their staff while handling all the local compliance, payroll, and facilities management behind the scenes. The model works well for companies that want the cost advantages of BPO Philippines without surrendering oversight of their team. Clients hire, train, and manage their people directly. Emapta handles the infrastructure. Services span customer support, back office operations, IT outsourcing, finance and accounting, technical support, and virtual assistant roles, making it a practical fit for growing businesses that need skilled professionals in the Philippines quickly. If you are evaluating outsourcing partners in Makati City or comparing call center Philippines options for your next expansion, Emapta is worth a conversation. Reach out to explore how their staff leasing model could work for your team.

EmpireOneCX is a Philippines-based BPO delivering AI-assisted customer experience and business process outsourcing services to organizations across North America, Asia, and global markets. The company provides customer support outsourcing, back office support, finance and accounting BPO, QA services, recruitment and workforce support, and broader AI-assisted BPO solutions, making it a strong option for businesses looking to consolidate multiple outsourcing needs under one partner. What makes EmpireOneCX stand out in the BPO Philippines market is its verifiable compliance posture. The company holds ISO/IEC 27001:2022 certification and maintains SOC 2 Type II verified controls, PCI DSS alignment, HIPAA compliance, and GDPR compliance. That combination covers the security and privacy requirements most common in healthcare, financial services, and data-sensitive industries. Clients report efficiency gains of 35% to 60% through the company's intelligent automation layer, and the firm carries a 4.8/5 client satisfaction score from enterprise partners. Teams are fully dedicated and non-shared, with a typical onboarding window of two to four weeks. If you need a reliable outsourcing partner in the Philippines with a documented compliance record and dedicated offshore teams, contact EmpireOneCX to request a quote or discuss your requirements.

Everise is a global customer experience company with a strong delivery hub in Taguig, Philippines, built to help brands connect with their customers at every touchpoint. As a full-service BPO Philippines operation, Everise combines skilled Filipino talent with technology-enabled workflows to deliver customer support, technical support, and back office solutions that scale with demand. The company serves clients across healthcare, technology, and consumer sectors, making it a go-to outsourcing partner for businesses that need reliable, high-quality service without the overhead of building in-house teams. From call center Philippines operations handling complex inbound inquiries to AI-ready BPO processes designed for modern digital environments, Everise covers the full customer journey. With a 4-star rating from nearly 100 employee reviews, the Taguig site reflects a workplace culture that attracts and retains capable agents. If you are evaluating outsourcing partners in the Philippines, Everise is worth a closer look. Reach out to request more information or start a conversation about your specific needs.

Exist Software Labs, Inc. Is a global technology innovator providing enterprise solutions through consulting and innovative products and services. With a comprehensive portfolio of integrated Information Technology solutions and services, we empower enterprises to transform and build sustainable advantage. Backed by more than two decades of innovation, Exist uses on its team’s expertise in Open Source technologies, domain expertise, knowledge in business processes and agile methodology to build better technology software for both technology companies and the enterprise. We are one of the early adopters of Java Open Source Software, which has become the core technology when building scalable, robust and highly customizable software applications. Exist’s technology solutions and services span clients in Asia Pacific, Australia and the US from a diverse range of verticals including Retail, Banking and Finance, Healthcare, and other industries. Founded in 2001, Exist has grown to over a hundred workforce and continues to grow, with offices in the US and Manila in the Philippines.

Foundever Philippines operates a customer experience delivery site in Cebu as part of Foundever, a global CX company that partners with brands to manage customer interactions and back-office operations. Buyers engaging this site gain access to an established BPO operation backed by an international network, with a team of more than 1,000 staff based in Cebu handling outsourced support functions. The Cebu site delivers customer support and back-office services, covering areas such as customer care, technical support, sales and retention, collections, and trust and safety functions. Foundever's service model also includes CX delivery options such as work-from-anywhere and rightshoring arrangements, along with multilingual support capabilities and AI-enabled tools including conversational AI, generative AI, and a unified agent desktop for handling customer interactions. Clients on this listing span ecommerce, fintech, and healthcare, reflecting Foundever's broader industry focus, which according to the company also includes banking and financial services, insurance, retail, technology, telecoms, travel and hospitality, and utilities. This range points to a provider built to support both regulated financial and healthcare clients and consumer-facing retail brands. Foundever operates delivery centers across 45 countries and supports more than 60 languages, giving clients options for scaling support beyond a single site. The company states it maintains compliance with data security standards including HIPAA, PCI-DSS, GDPR, SOC Type 1 and 2, and TISAX, which is relevant for clients in healthcare and fintech evaluating data handling requirements. For companies evaluating outsourced customer support or back-office operations in Cebu, Foundever Philippines offers a site connected to a large-scale, multi-country CX provider with established service lines across customer care, technical support, and back-office functions.