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Genpact

IBPAP Member

BPO companyNew York, NY, USAHiring · 28 open roles1000+ employees3.8 (26) on Google3.7 (30189) employees on Glassdoor

Unclaimed

This company has not claimed its profile, so it carries no rating of any kind.

How scoring works

Location

New York, NY, USA

Team Size

1000+

Founded

N/A

Services

7 offered

Status

Unclaimed

Overview of Genpact

Genpact delivers enterprise-grade outsourcing from its Muntinlupa, Philippines operations, serving 800+ global clients across finance, compliance, supply chain, and AI-powered back office functions. With more than 83,000 professionals trained in data and analytics and a client satisfaction score of 63 NPS, the company brings serious depth to every engagement. Its BPO Philippines footprint covers finance and accounting, risk and compliance, supply chain management, data services, and technology, making it a strong fit for organizations that need more than transactional support. What distinguishes Genpact in the outsourcing market is its commitment to agentic AI. Rather than applying automation as a layer on top of existing processes, Genpact builds intelligent, self-directed workflows that turn data into decisions and decisions into measurable results. Insurance operations, financial services firms, and companies managing complex supply chains have all used this approach to modernize their back office without disrupting the front. If your organization is evaluating AI-ready BPO partners in the Philippines, Genpact offers the scale and technical capability to support enterprise-level needs. Reach out to their team to request more information or discuss how they can fit into your operations.

Source: genpact.com

Profile data re-checked · Google rating retrieved · Glassdoor rating retrieved

Services

Finance & AccountingRisk & ComplianceSupply Chain ManagementAI & Agentic SolutionsData AnalyticsTechnology OutsourcingBack Office

Industries Served

InsuranceFinancial ServicesManufacturing

Genpact at a glance

Address
Building, Cyberzone, Filinvest Corporate 1781, 5132 N Bridgeway, Alabang, Muntinlupa, Metro Manila, Philippines
Team size
1000+
Services
Finance & Accounting · Risk & Compliance · Supply Chain Management · AI & Agentic Solutions · Data Analytics · Technology Outsourcing · Back Office
Industries served
Insurance · Financial Services · Manufacturing
Profile status
Unclaimed
3.8

26 customer reviews · View on Google →

3.7

30189 employee reviews · View on Glassdoor →

  • 1000+ employees in New York, NY, USA

Tags

F&A BPOSupply Chain BPOAnalyticsAgentic OperationsEnterprise

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Genpact: common questions

01

What services does Genpact offer?

Genpact offers Finance & Accounting, Risk & Compliance, Supply Chain Management, AI & Agentic Solutions, Data Analytics and Technology Outsourcing, among 7 listed in total.

02

Where is Genpact located?

Genpact is based in New York, NY, USA, Philippines.

03

Which industries does Genpact serve?

Genpact serves Insurance, Financial Services and Manufacturing.

04

How big is Genpact?

Genpact lists a team size of 1000+ employees.

05

How is Genpact rated?

Genpact holds a 3.8 out of 5 rating from 26 reviews on Google Maps. That rating is the source's, not ours.

06

Is Genpact verified on BPOAI.ai?

Not yet. This profile is unclaimed, so it carries no credibility score. Scores are published only after a claimed profile has been reviewed against the methodology on How Scoring Works.

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