Put your AI in front of the teams that use it
The platforms transforming Philippine outsourcing, and the partners who supply training to the talent that uses them.
164 vendors · Page 14 of 19
Mosaicx
Voice AICustomer Support AIWorkflow AutomationMosaicx delivers conversational AI that manages inbound and outbound customer interactions across voice and digital channels with real-time intent reading and next-best-action guidance.
Nectar Desk
Voice AICustomer Support AISpeech AnalyticsNectar Desk is cloud call center software combining voice, SMS, chat, and email in one browser interface with a built-in AI voice bot for call automation.
Netcall
Workflow AutomationCustomer Support AINetcall's Liberty platform unifies customer interactions, automates end-to-end workflows, and gives contact centers a single foundation for building and connecting the tools their teams rely on.
Netwise Global
Workflow AutomationCustomer Support AIAgent CopilotsNetwise Global is a Microsoft Dynamics 365 and Power Platform integrator that automates contact center workflows, unifies customer channels, and gives agents the context to resolve cases faster.
Nextiva
Customer Support AIVoice AIWorkflow AutomationNextiva is an AI customer experience platform that unifies voice, chat, email, and social with XBert AI, an AI agent that handles calls, books appointments, and routes to human teams.
NextLevel.AI
Voice AICustomer Support AIWorkflow AutomationNextLevel. AI is a voice AI agents platform by SPsoft that deploys omnichannel conversational agents for sales, customer support, and healthcare use cases.
NICE CXone
Customer Support AINICE CXone is a cloud-native contact center platform that helps BPOs and enterprise call centers manage high-volume customer interactions without losing quality or control. It brings together AI-powered routing, real-time analytics, and workforce optimization in one environment, so operations teams are not stitching together separate tools to get a complete picture. For a BPO, the practical value shows up across the floor. AI-assisted routing matches inbound contacts to the right agent based on skills and interaction history, cutting handle times and reducing costly transfers. Supervisors get live dashboards and post-call analytics to catch performance gaps before they become client escalation issues. Workforce management tools support scheduling and forecasting, which matters when headcount shifts by campaign or season. As call center automation becomes a baseline expectation from enterprise clients, CXone gives outsourcers a platform they can demonstrate with confidence. Contact centers evaluating contact center AI or BPO software that consolidates channels, analytics, and workforce tools in one place will find CXone worth a serious look. Visit nice.com to explore the platform or book a demo with their team.
Noxus
Workflow AutomationAgent CopilotsCustomer Support AINoxus builds AI workers that map business operations into intelligent workflows and execute them directly inside legacy systems like SAP and Oracle.
Nubitel
Customer Support AIAgent CopilotsWorkflow AutomationNubitel is a cloud CCaaS platform that unifies voice, chat, messaging, and email with AI virtual agents, agent assist, and analytics built for contact centers.
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