NextLevel.AI

NextLevel. AI is a Voice AI Agents platform developed by SPsoft, built to be industry and use-case agnostic. Businesses use it to design, deploy, and scale AI-driven conversational agents through a no-code/low-code conversation flow builder. The platform delivers low-latency conversations across text, phone, and mobile or web channels, with built-in failover mechanisms covering large language models, speech-to-text, and text-to-speech engines. Compliance certifications include ISO 27001, HIPAA, GDPR, and ISO 42001. It connects to back-office systems and third-party applications via SDK and API, with over 100 out-of-the-box integrations available through n8n and Zapier.

For BPOs and contact centers, NextLevel. AI can automate inbound and outbound interactions across voice, messaging, and web channels without adding headcount. Pre-built agent configurations handle appointment scheduling, lead qualification, and customer support, with specialized agents for healthcare scenarios including mental health screenings and diabetes management coaching. The platform operates around the clock, escalating to human agents when necessary and pushing lead and call data to connected CRM systems. Real-time analytics and balance dashboards give operations managers direct visibility into usage. Pricing begins at $500 per month with bundled voice hours, and enterprise plans include custom call center integrations and a dedicated success manager.