Corporate Message Services, Inc.

Corporate Message Services, Inc. (CMSCOM) is a live-answering and call center USA provider based in Savannah, Georgia. Since 1988 the company has helped businesses capture more leads, improve customer service, and cut costs with flexible, customized live-answering solutions. Buyers get trained receptionists who answer the phone 24 hours a day, 7 days a week, and who represent the client's business with the same professionalism and accuracy an in-house team would bring. CMSCOM describes itself as an extension of the client's front office, not just a message service. The core offering is 24/7 professional call answering with custom call scripting and FAQs, call screening and routing, voicemail to email or text, and transfers to wireless extensions. Clients get full access to call recordings through a secure client portal. A dedicated Appointment Desk goes a step further. Live reps book appointments in real time, integrate with platforms such as Google Calendar and iCloud, and work from shared team calendars so schedules stay full and organized. For healthcare clients, CMSCOM provides HIPAA-conscious medical answering with trained patient care reps available around the clock, custom routing by specialty, urgency, or location, on-call transfers and paging, secure message delivery by text, mp3, or live call, plus appointment tracking tools. Add-ons include patient scheduling, seminar registration, and reporting. Beyond answering and scheduling, the company handles back office and customer support tasks that many outsourcing buyers need. Add-ons cover lead capture and follow-up, a zip code checker that validates service areas to qualify leads in real time, catalog order entry for phone sales and upsells, event registration and attendee tracking, and custom reporting with data export. Clients with a unique requirement can have a plan built around their workflow and tools. CMSCOM serves a wide range of industries. Its general answering service is described as ideal for small businesses, franchises, consultants, professional services firms, retail, and marketing teams. The medical service is aimed at doctors, dentists, rehab clinics, therapy offices, and assisted living centers. Appointment scheduling is pitched to contractors, real estate agents, salons, home services companies, designers, and health and wellness providers. Testimonials on the site come from a real estate client, a medical lab COO, and a commercial services owner. Operationally, the company stands out for 30 plus years in business, true 24/7 coverage, secure client portal access to recordings, and calendar platform integration. It positions itself as a BPO company USA that scales with the client, whether a solo entrepreneur or a multi-location business, and offers a free trial to get started. For organizations looking for a US-based, AI-ready BPO partner for front-line customer support and scheduling, CMSCOM is worth a conversation. Reach out to request a quote or start a free trial.