Answering Specialists

We group our operators into small groups. This means that the number of operators answering your calls is kept to a select few. This group answers all of your calls - correctly- to your specifications thereby reducing mistakes. They become overly familiar with your account, how you want your calls handled, what is important to you, and deliver the level of service you expect.

Answering Specialists is a customizable contact center solutions and Business Process Outsourcing (BPO) services provider headquartered in Bonners Ferry, Idaho. The firm provides cost-effective and call answering outsourcing solutions to the US and Canada.

The BPO company is focused on providing highly professional telephone answering BPO solutions through customizable, patient, cheerful, courteous, and consistent phone receptionist services that mirror the client's communication standards and culture.

Answering Specialists has serviced the United States and Canada using only American operators with American English-speaking accents for over five years. The public company's current size stands between one and 50 employees, while the last reported revenue is below $1 million.