eClerx Philippines Inc.

EClerx Philippines Inc. Operates the Muntinlupa site of eClerx, a business process outsourcing company that provides digital, data, and customer experience solutions to enterprise clients. Buyers working with this location gain access to services spanning data and analytics, customer experience, digital marketing, capital markets operations, financial crime and compliance, and market intelligence, backed by more than 25 years of operating experience.

The services listed draw on eClerx's core capability set. Data & Analytics supports data-driven decision making, while Customer Experience applies automation, GenAI, and analytics to manage client interaction journeys. Digital Marketing Services combines data with competitor insight to support growth strategy execution. Capital Markets Operations and Financial Crime & Compliance sit within eClerx's financial services operations practice, covering KYC and onboarding lifecycle management through its Compliance Manager platform. Market Intelligence extends into competitive and market analysis for retail, consumer goods, and high-tech clients through the eClerx Market360 platform.

EClerx works across Banking, Financial Services & Insurance, Telecom, Media & Entertainment, Fashion & Luxury, High-Tech, Manufacturing & Distribution, and Retail & Consumer Goods. About 80 percent of its business comes from Fortune 500 clients, more than 100 brands have stayed with the company for over five years, and eight of the world's ten Tier 1 banks work with eClerx, pointing to a client base concentrated in regulated, high-volume industries.

Service delivery is supported by a set of proprietary platforms, including Compliance Manager for KYC and onboarding lifecycle management, CX360 for customer journey management, DataEdge360 and eClerx Market360 for data and market intelligence, and GenAI360 for AI-assisted content and customer care. EClerx has been recognized as a Leader and Star Performer in Capital Markets Operations, a Leader in Financial Crime and Compliance Operations, a Major Contender in Digital Marketing Services, an EcoVadis Silver rating for sustainability performance, and holds ISO certification for AI management systems.

For buyers evaluating outsourcing partners in the Philippines, eClerx Philippines Inc. Connects into a global operation with established financial services, market intelligence, and customer experience capabilities, supported by proprietary technology and independently recognized industry standing.