Verified providers · Technical Support

Technical Support Companies in the Philippines

236 verified companies

Technical support outsourcing gives your customers a staffed help desk — from tier-1 troubleshooting to tier-3 engineering — run by an external provider. It suits software, hardware, and telecom companies with recurring support volume. It is the third-largest service line in the Philippine BPO market, and a large share of the companies here run these programs.

The distinction that matters when buying is tier depth. Tier-1 password-reset desks are a commodity; providers that staff genuine tier-2 and tier-3 engineers — able to read logs, reproduce bugs, and escalate with useful context — are scarcer and worth identifying early. Industry focus on each profile is the fastest signal.

The companies below all offer technical support and are pulled live from the verified directory. Open a profile for team size, industries served, and contact information.

By BPOAI Editorial· Last updated:

Information Managers Inc

IT Outsourcing
Makati City4.4 · Google
Unclaimed

Information Managers, Inc. (INFOMAN) is a Makati City-based IT solutions and outsourcing firm that helps businesses connect, manage, and make sense of their data. Specializing in data integration, enterprise application connectivity, and back office support, INFOMAN bridges the gap between fragmented systems and the streamlined operations companies actually need. Their work spans REST API connectivity, SQL data management, and enterprise resource planning implementations, giving clients a single partner for complex technical and operational challenges. As part of the BPO Philippines ecosystem, INFOMAN brings structured IT and data expertise to industries that can no longer afford to run on legacy platforms. Whether a company needs help modernizing its systems, managing data pipelines, or handling technical support functions, INFOMAN offers the depth and local talent that outsourcing to the Philippines is known for, without sacrificing technical rigor. With a 4.4-star rating from 68 reviewers, INFOMAN has built a track record worth exploring. If your business is dealing with disconnected applications, data quality issues, or the need for reliable back office support, reach out to learn what INFOMAN can do for your operations.

IT OutsourcingData IntegrationSystem IntegrationTechnical Support+3

Information Professionals, Inc.

IT Staffing
Quezon City4.7 · Google
Unclaimed

Information Professionals, Inc. (IPI) has been connecting businesses with skilled IT talent and dependable back-office support since 1986. Based in Quezon City, IPI offers three core service lines: IT Talent Services, Back Office Services, and Managed Services, giving companies the flexibility to staff technical roles, streamline internal operations, or hand off daily IT management entirely. As a trusted BPO Philippines provider with close to four decades of experience, IPI delivers cost-effective, client-centered outsourcing solutions that let partner organizations focus on what matters most. Their IT specialists cover development, infrastructure, and support functions, while the back-office team manages essential administrative work with accuracy and consistency. Managed services clients benefit from proactive oversight of technology and business processes, reducing disruptions before they affect performance. IPI maintains full compliance with data privacy regulations and participates actively in the country's IT and business process sector, reflecting a long-standing commitment to accountability and quality. If you're looking for an outsourcing partner in the Philippines with a proven track record, reach out to IPI to discuss how their services can support your business goals.

IT StaffingBack OfficeManaged ServicesTechnical Support+1

Integrated OS

Remote Team Integration
Muntinlupa4.5 · Google
Unclaimed

Integrated OS helps businesses in Australia and beyond build remote teams in the Philippines that actually work. Most outsourcing models drop a team in your lap and walk away. Integrated OS takes a different approach: they partner closely to embed a dedicated offshore team into your business culture, so your people contribute meaningfully over the long term, not just fill seats. Their proprietary Secret Sauce Process starts with a team view rather than a job-role view, which means every hire is set up to integrate with your existing operations from day one. Clients across industrial automation, manufacturing, construction, software development, legal, financial services, healthcare, and print have used this BPO Philippines model to reduce operating costs by at least 30%. With a staff retention rate above 90% and a business structure that caps profit to reinvest back into people and service, Integrated OS is built differently from standard call center Philippines or back office outsourcing providers. If you're looking for an outsourcing partner in the Philippines that prioritises integration over headcount, Integrated OS is worth a conversation. Reach out to explore how they can extend your team.

Remote Team IntegrationStaff OutsourcingBack OfficeIT Outsourcing+3

Intellismart Technology Incorporated

IT Outsourcing
Quezon City4.2 · Google
Unclaimed

Intellismart Technology Inc. Is a diversified technology company dedicated to excellence and innovation. We specialize in turnkey, comprehensive, and integrated solutions for various industries, using a robust IT backbone and extensive expertise in system integration and value engineering. Our modern solutions drive efficiency, enhance productivity, and foster growth. Our team of skilled professionals excels at addressing both industry-specific and business-specific challenges, ensuring practical and impactful outcomes. Intellismart’s commitment to continuous improvement and innovation allows us to equip our clients with the tools and insights needed to thrive in a rapidly evolving market. Quality and customer satisfaction are at the core of our operations, making Intellismart a trusted partner for businesses harnessing technology to their advantage. Was established in Ontario, Canada, in the year 2000, beginning its business operations as a software development company. Recognizing the potential for growth, Intellismart expanded its operations to the Philippines in early 2003. This strategic move allowed the company to tap into new markets and use local talent. Over the years, Intellismart has evolved and diversified its offerings, emerging as a leader in system integration and solutions innovation. Today, the company is recognized as one of the top choices for system integration, known for its partnerships with the best technology brands, proficiency in value-engineering and commitment to excellence. With a focus on delivering custom integrated solutions across various industries, Intellismart continues to set the standard for innovation and quality in the technology sector. Intellismart’s direct global brand partnership, certifications & licenses, teamed up with our experienced and licensed engineers; bring these products together to develop seamless and cost-effective turnkey solutions. 2025 will mark the 22nd year of Intellismart in the Philippines. To date, the company has forged partnerships with some of the biggest and most trusted global technology brands. Intellismart moved to the Philippines and opened its first office at the corner of M. Cuenco and Banawe St. In Quezon City.

IT OutsourcingTechnical SupportSystem IntegrationBack Office+1

Interasia Outsource, Incorporated

Customer Support
Makati City4.3 · Google
Unclaimed

Interasia Outsource, Incorporated is a Philippines-based outsourcing company headquartered in Makati City, one of the country's most established hubs for BPO operations. The company provides customer support, back office processing, and a range of outsourcing services to businesses that want reliable offshore capacity without the cost and complexity of building in-house teams. The Philippines has long attracted companies seeking skilled, English-proficient professionals at competitive rates, and Makati City places Interasia Outsource at the center of that ecosystem. The company supports clients across customer-facing and administrative functions, working as an extension of their operations rather than a distant vendor. For organizations evaluating AI-ready BPO options or scaling their call center Philippines footprint, the local talent pool and infrastructure here offer real advantages. The firm carries a 4.3 rating from more than 80 client reviews, which reflects a track record of consistent service delivery. If you are exploring outsourcing partners or need to expand back office capacity, reach out to Interasia Outsource to discuss your requirements and request a quote.

Customer SupportBack OfficeData EntryTechnical Support+2

IntouchCX Manila - UP Town Center

Digital Customer Experience
Quezon City1000+4.3 · Google
Unclaimed

IntouchCX is a global customer experience BPO with a delivery center in Quezon City, Philippines, serving brands that need a full-service outsourcing partner rather than a single-function vendor. Their core offerings cover Digital CX, Back Office operations, Trust and Safety, AI Services, and Advisory and Transformation, giving clients a single point of accountability across a wide range of business processes. With over 18 years in the industry and a proprietary suite of tools including Catapult, Vision, Sidd Spark, and Laivly, IntouchCX operates across voice, chat, email, SMS, social media, and self-service channels in multiple languages. Back office work spans transaction processing, claims, collections, and revenue cycle management. On the Trust and Safety side, they handle real-time content moderation, fraud detection, and misinformation prevention. Their AI Services team supports data annotation, human-in-the-loop training, compliance, and red teaming for organizations building or refining AI systems. Clients come from retail, fintech, travel, health and wellness, consumer technology, and entertainment. If you are evaluating BPO Philippines partners for customer support, back office outsourcing, or AI-ready BPO capabilities, IntouchCX is worth a direct conversation. Request a quote to see what a partnership could look like for your brand.

Digital Customer ExperienceBack Office OperationsContent ModerationTrust & Safety+3

IPPBPO24x7

Customer Support
Quezon City4.4 · Google
Unclaimed

We give an edge with our digital expertise in market needs today. Partner Today With the IPP Team. We understand the challenges that are top of mind for enterprises that are customer-centric. At IPPBPO agents are fully bilingual, bi-cultural, well educated and have expertise in a wide array of business functions. You set your goals. We help achieve it It's About Reassuring Customers You're Available When They Need You. IPP Call Center Services International's management team was established in 2007. IPP call centre has been operating out of the Philippines since 2007. IPP call centre provides callers with personalized, relevant, and winning experiences. Lead to revenue growth and customer loyalty, customer experience, ease of access, compliance & data security. IPP call centre and marketing team work together to share insights. The call centre experts can tell the marketing team which callers converted to customers and sales. The marketing team knows which programs can generate the most revenue. Everybody wins. IPP call centre service is purpose-built to serve the customers seamlessly, centred around customers being the centre of the focus to be competitive and be a leader in their business. IPP Call Centre cares about you. We quickly implement and act on your requirements and priority and help you stay ahead of your business. IPP BPO 24X7 Call centre delivering Services and Solutions to small, medium-sized, and significant in Quezon City, Manila, the Philippines, convenient for the staff to commute to overcome traffic challenges. It is designed and built with State of Art Technologies. IPP has been in this Centre since 2007.

Customer SupportLead GenerationBack Office SupportHR & Payroll+3

iQor Philippines - Bacolod City

Customer Support
Bacolod1000+4.4 · Google
Unclaimed

IQor Philippines brings over 30 years of outsourcing expertise to businesses that need dependable, scalable customer experience operations. Working from the Philippines and nine other countries, iQor combines more than 45,000 employees with AI-powered technology to manage the full customer lifecycle, from initial sales and onboarding through ongoing support, retention, and collections. For companies evaluating BPO Philippines partners, iQor offers a clear alternative to fragmented vendor relationships. Their proprietary AI platform, infinityAiQ, supports every stage of operations, helping clients improve results without adding complexity. Nine out of ten of their largest multi-vendor clients rank iQor first among their outsourcing providers. Whether you need a dedicated call center Philippines team, back office processing, or end-to-end customer support outsourcing, iQor is built to grow alongside your business. Connect with their Bacolod team to explore what the right outsourcing partnership looks like for your operation.

Customer SupportSales OutsourcingCustomer OnboardingCustomer Retention+3

iQor Philippines - Davao

Customer Support
Davao City1000+4.4 · Google
Unclaimed

IQor Philippines brings 30 years of customer experience expertise to businesses that need a reliable outsourcing partner for the full customer lifecycle. Operating across 10 countries with over 45,000 employees, its Davao facility handles everything from sales and customer onboarding to ongoing support, retention programs, and collections, making it a practical choice for companies that want a single BPO Philippines partner rather than juggling multiple vendors. The company runs its operations on infinityAiQ, a proprietary AI platform that supports hiring, workforce management, and performance improvement at scale. That technology layer means clients get a call center Philippines operation that can grow alongside their business without sacrificing quality. IQor has earned top rankings from the majority of its largest multi-vendor clients, a track record built on measurable results rather than promises. If you are evaluating back office support, outbound sales programs, or customer support outsourcing for your brand, iQor Philippines is worth a direct conversation. Contact them to outline your requirements and explore what a partnership could look like.

Customer SupportSales & Customer AcquisitionCollectionsCustomer Retention+2

iQor Philippines - Iloilo Site 1

Customer Support
Iloilo City1000+4.3 · Google
Unclaimed

IQor Philippines delivers end-to-end customer experience outsourcing backed by 30 years of operational expertise and a global workforce of 45,000+ employees across 10 countries. The Iloilo site is part of this established BPO Philippines network, handling everything from sales and customer onboarding to ongoing support, retention programs, and collections. What sets iQor apart in the Philippine call center landscape is its proprietary AI platform, infinityAiQ, which runs across hiring, training, and performance management to produce measurably better outcomes for clients. Ranked #1 by 90% of its largest multi-vendor clients, iQor brings the kind of credibility that matters when you are choosing an outsourcing partner for critical customer-facing operations. The Iloilo team gives businesses access to a proven delivery model in one of the Philippines' fastest-growing BPO cities, with the infrastructure and talent depth to scale as needed. If you are evaluating customer support or back office outsourcing in the Philippines, iQor Iloilo is worth a direct conversation. Reach out to request a quote or learn how their team can integrate with your operations.

Customer SupportSales OutsourcingCustomer RetentionCollections+3

iQor Philippines - SM Clark

Customer Support
Angeles4.3 · Google
Unclaimed

IQor is a global managed services provider delivering customer engagement and back office support from its Philippines operations, including the SM Clark facility in Angeles. Companies looking to outsource customer support and call center work to the Philippines choose iQor for its disciplined program management and operational consistency across high-volume accounts. The Angeles location handles inbound customer care, technical support, collections, and related BPO Philippines services, serving clients across telecommunications, financial services, and consumer products. Rated 4.3 stars across 160 reviews, the site has built a dependable track record as an outsourcing partner in one of Pampanga's key business districts. If you are evaluating call center Philippines providers or expanding an existing back office operation, iQor SM Clark is worth a closer look. Reach out to their team to discuss your requirements and request a quote.

Customer SupportTechnical SupportBack OfficeCollections+2

ISTA Solutions - Mandaluyong

Back Office
Mandaluyong City5.0 · Google3.4 · Glassdoor
Unclaimed

ISTA Solutions is a Philippines-based outsourcing provider headquartered in Mandaluyong City, built to slot into your existing operations without friction. Their management team works directly with clients to design workflows that complement in-house processes, so your business keeps moving while your dedicated offshore team handles the load. From back office tasks to process management and customer support, ISTA brings structure, clear supervision, and consistent training to every engagement. The way ISTA operates sets a practical standard for BPO Philippines providers. Clients receive updates throughout the day, completed work is ready each morning, and when operational problems come up, the team addresses them quickly and specifically. Teams are also flexible by design, adjusting to fit your needs as your business shifts rather than locking you into a fixed structure. If you want a call center Philippines or back office partner that communicates consistently and takes operational discipline seriously, ISTA Solutions is a strong candidate. Get in touch to discuss your requirements or request a quote.

Back OfficeCustomer SupportVirtual AssistantProcess Management+2

Technical Support outsourcing: common questions

What buyers ask most when comparing technical support providers in the Philippines.

01

What levels of technical support can be outsourced to the Philippines?

Everything from tier-1 troubleshooting desks to tier-2 and tier-3 engineering support able to read logs, reproduce bugs, and escalate with context. Tier depth varies sharply between providers, so confirm it early in evaluation.

02

Which industries use Philippine technical support most?

Consumer technology, SaaS, and telecommunications dominate, reflecting the directory's industry data. Providers with a stated SaaS or telecom focus usually run deeper product-training programs than generalist desks.

03

How is technical support priced compared to customer support?

Higher, and rising with tier depth: tier-1 sits near customer-support rates, while tier-2 and tier-3 engineering support commands a premium for scarcer skills. Team size and focus on each profile help gauge where a provider sits.

Compare Philippine Technical Support Providers | Page 8 | BPOAI.ai