Customer Support Companies in the Philippines
419 verified companies
Customer support is the service the Philippine BPO industry is best known for, and the second-largest category in this directory with more than 400 verified providers. Coverage runs from voice-first call centers to omnichannel teams handling chat, email, and social alongside phone.
The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.
Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.
Alorica Philippines
Alorica Philippines gives businesses a reliable partner for customer management outsourcing from its Clark operations. Whether you need front-line customer support, technical troubleshooting, or collections, the team handles it, freeing you to focus on your core business. The Clark site delivers a full range of BPO Philippines services, including back office processing and finance BPO operations. Clients across multiple industries use Alorica to manage the customer-facing and behind-the-scenes work that keeps operations running, without the overhead of building it in-house. If you are evaluating outsourcing partners or looking for a call center Philippines solution that covers the full customer lifecycle, from first contact to resolution, Alorica Philippines is worth a conversation. Reach out to request a quote or learn more about what their teams can do for your business.
Credentials
Alpine Outsourcing, LLC
Alpine Outsourcing LLC gives businesses a practical way to reduce operational costs and keep their teams focused on core priorities. The company has served 50+ clients with a full range of BPO services, from inbound and outbound call center operations and customer support to data entry, virtual assistance, and back-office work including accounting, bookkeeping, HR administration, and payroll management. Each engagement is handled by experienced professionals who adapt to the client's needs. Staffing requirements can scale up or down as the business changes, and strict data security protocols are built into every process to protect sensitive information from end to end. Whether you need a dedicated customer support team, reliable back office outsourcing, or flexible virtual assistance, Alpine Outsourcing is set up to help. Reach out to their team to discuss your requirements and request a quote.
Credentials
No credentials yet
AmeeraTel, Inc.
AmeeraTel is an AI-powered BPO headquartered in Cebu City, Philippines, built for companies that want outsourcing without the overhead. With 600+ seats and 24/7 time-zone coverage, the team handles customer service, back-office operations, bookkeeping, and more, with skilled Filipino agents and AI working side by side on every engagement. The approach is straightforward: automate the repetitive work, keep humans on anything that requires judgment or care. The result is a 40% faster first response, lower cost per task, and consistent quality that does not depend on any single person. AI is designed into every workflow from day one, not added on later. That includes AI ticket triage, document processing, conversational bots, and real-time analytics across your operations. For businesses exploring call center Philippines options or broader back-office outsourcing, AmeeraTel offers flexible terms and no long-term contracts, making it a practical fit for startups and scaling companies alike. Reach out to the team to discuss your needs and get a quote.
Credentials
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Ameridial - Manila, Philippines
Ameridial brings more than 35 years of healthcare contact center experience to U. S. Payers, providers, and related organizations, with global delivery capacity that includes call center operations in Manila, Philippines. The company manages patient and member communications across the care continuum: appointment scheduling, eligibility verification, prior authorization, enrollment support, and peak-season volume for Medicare Advantage, Medicaid, ACA, and commercial health plans. Hospitals, physician groups, pharmacies, and MedTech companies also rely on Ameridial for outsourcing support built specifically around healthcare workflows. Compliance is central to how the business operates. Ameridial holds SOC 2 Type II, ISO 27001:2022, and PCI DSS 4.0.1 certifications, executes Business Associate Agreements with every healthcare client, and monitors interactions at scale using AI-enabled quality tools. Average QA scores across healthcare programs hold at 98%. Agents are dedicated to individual programs, never shared across accounts, and are trained to the specific workflows and compliance requirements each client brings. For health plans and providers evaluating BPO Philippines options or looking to supplement U. S. Operations with offshore call center capacity, Ameridial offers structured onboarding and transparent pricing. Reach out to schedule a discovery consultation.
Credentials
No credentials yet
Ameritel BPO
Ameritel BPO is a full-service outsourcing company based in Angeles, Philippines, built to handle every layer of your operation so you can stay focused on results. From building out sales teams and customer support desks to managing data entry, quality assurance, and tech support, Ameritel covers the full range of BPO Philippines needs under one roof. What sets Ameritel apart is the complete infrastructure already in place. Clients get on-site HR, CCTV security, maintained equipment, electronic time and attendance tracking, and in-person management, none of which you need to source or pay for separately. That means lower overhead and faster ramp-up whether you are launching a new campaign or scaling an existing one. As a call center Philippines partner, Ameritel also provides leadership staffing to oversee your teams directly. If you need back office support, outbound sales, customer service, or a mixed operation handled by a dependable outsourcing partner, Ameritel BPO is worth a conversation. Reach out to request a quote and see how their setup fits your business.
Credentials
No credentials yet
Amicassa Process Solutions, Inc.
Amicassa Process Solutions, Inc. Is a BPO Philippines company headquartered in Makati City, offering outsourcing services designed to help businesses cut operational overhead and keep their core teams focused on growth. The company covers customer support, back office processing, data entry, and virtual assistant work, giving clients a practical path to offloading repetitive, high-volume tasks without sacrificing quality or control. Makati City is home to some of the strongest BPO talent in Southeast Asia, and Amicassa draws on that pool to staff teams that communicate clearly, follow defined processes, and deliver consistent output. If your business is exploring back office support, customer support staffing, or other outsourcing needs, Amicassa Process Solutions is open to discussing what a partnership could look like. Connect with their team to outline your requirements and request a quote.
Credentials
No credentials yet
Amihan Solutions
Amihan Solutions builds dedicated remote teams in the Philippines for businesses that want quality without the overhead. Swiss-managed and Philippines-based, the company combines European management standards with access to a deep pool of educated, English-speaking professionals in one of the most established outsourcing markets in Asia. The model is straightforward: Amihan finds, vets, and places specialists across technology and corporate functions, matching each hire to a client's workflows, goals, and company culture. There are no hidden fees and no surprises on cost. Across 12 industries and 14 service areas, the company maintains a 97% client success rate, making it a dependable partner for businesses looking to scale their back office operations, technical support, or core teams through a BPO Philippines provider. Whether you need a single remote professional or a full outsourcing team, Amihan Solutions offers a transparent, flexible path to building real capacity. Reach out to connect with their team or request a quote.
Credentials
No credentials yet
AMSBB Group
AMSBB Group is a BPO Philippines provider based in Makati City, the country's premier business district. The company offers outsourcing solutions designed to help businesses reduce overhead, improve operational efficiency, and keep their core teams focused on what matters most. Whether clients need customer support, back office processing, or virtual assistant services, AMSBB Group positions itself as a dependable partner for companies looking to scale without the cost and complexity of in-house hiring. Operating from Makati puts the team close to a deep pool of skilled, English-proficient talent that has made the Philippines a go-to destination for call center and outsourcing work. If you are exploring an AI-ready BPO partner in the Philippines, AMSBB Group is worth a conversation. Reach out through their website to discuss your requirements or request a quote.
Credentials
No credentials yet
Angeles City Call Center
Angeles City Call Center has been delivering cost-effective outsourcing solutions from the Philippines since 2006, making them one of the earliest BPO providers to establish a presence in the Angeles City region. Their services cover inbound and outbound customer support, quality assurance, and general back office functions, staffed by a professionally trained team that clients in healthcare, energy, and other sectors have relied on for years. Pricing is transparent and scales with headcount: from $275 per seat for small teams down to $200 per seat for engagements of 20 or more agents. That kind of volume-based flexibility makes them a practical call center Philippines option for businesses that want to grow their customer support capacity without inflated overhead costs. The Angeles City facility is purpose-built for productivity, with dedicated areas for different processes and departments. Every agent completes intensive training before handling client work. Whether you're evaluating BPO Philippines partners for the first time or looking to expand an existing outsourcing operation, Angeles City Call Center is straightforward to work with. Contact them today to discuss your requirements and request a quote.
Credentials
No credentials yet
ARC Alphonetics Call Center
ARC Alphonetics Call Center gives businesses in the US and beyond a direct line to skilled, voice-trained agents based in Quezon City, Philippines. With a satellite office in Boca Raton, Florida, the company bridges North American clients with cost-efficient outsourcing operations, keeping communication tight across time zones. As a call center Philippines provider, ARC Alphonetics focuses on voice and customer support services, drawing on the Philippines' deep talent pool of English-proficient professionals. Whether a client needs inbound customer care, outbound outreach, or back office support, the team is set up to handle day-to-day operations so in-house staff can focus elsewhere. With a perfect five-star rating from reviewers, ARC Alphonetics has built a track record worth looking into. If you're exploring BPO Philippines options or want to learn what outsourcing to a dedicated call center partner can do for your operations, reach out to the team for a consultation or quote.
Credentials
No credentials yet
AristoSourcing
AristoSourcing connects businesses with skilled offshore talent, operating across both the Philippines and South Africa to give clients flexible outsourcing options that most providers simply cannot offer. Based in Davao City, the team works with companies that want reliable back office support, customer service, and virtual assistance without the overhead of building in-house teams. What sets AristoSourcing apart is their emphasis on education and process. Alongside their BPO Philippines operations, they publish in-depth outsourcing resources, including a comprehensive guide developed with management coach Mads Singers and outsourcing expert Janus Basnov. That knowledge-first approach means clients get a partner who understands how to build outsourced teams that actually perform, not just fill seats. Whether you are exploring call center Philippines options, need back office processing, or want a dedicated virtual assistant team, AristoSourcing is worth a conversation. Reach out to request a quote or learn how their outsourcing model fits your business.
Credentials
No credentials yet
Asiatel Outsourcing
Asiatel Outsourcing has been helping businesses set up dedicated teams in the Philippines since 2006. With more than 15 years in BPO Philippines, the company offers a practical mix of outsourcing, remote staffing, and shared services, giving clients the flexibility to choose a model that fits their actual needs rather than a one-size approach. The service range covers the full customer lifecycle: from telesales and telemarketing to inbound and outbound customer support, collections, accounting, virtual assistants, creative services, and IT helpdesk outsourcing. That breadth makes Asiatel a capable partner whether you need front office coverage or back office support at scale. Companies based in the US, Australia, the UK, Singapore, Hong Kong, and Israel have worked with Asiatel to reduce operating costs while keeping quality high across their operations. If you're looking to outsource to a Philippines call center or build a dedicated offshore team, Asiatel offers a free consultation to help identify the right model for your business. Get in touch to request a quote.
Credentials
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Customer Support outsourcing: common questions
What buyers ask most when comparing customer support providers in the Philippines.
01Why do companies outsource customer support to the Philippines?
A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.
02What channels do Philippine support providers cover?
Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.
03What should I compare between support providers?
Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.
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