Back Office Outsourcing in the Philippines
668 verified companies
Back office outsourcing hands your administrative operations — document processing, order management, claims handling, billing — to an external team. It suits companies whose paperwork has outgrown the people running it. In the Philippines it is the largest single service line, and 668 of the companies listed here run back office programs.
Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.
Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.
TOA Global Manila
Join our growing team of more than 3,600 dedicated accounting and corporate team members spanning office locations across four continents. As we grow together, we continue transforming lives through education, global accounting work, and long term career opportunities in the accounting industry. Make a big difference in the growth of accounting firms and accountants’ careers when you join our Gold Coast team. Beyond the advanced offices, you'll enjoy the collaborative spirit and commitment to helping every accounting professional achieve more through global exposure and meaningful work. Join us in the Philippines. Our Cebu, Clark, Manila, and Tarlac office locations are ready to welcome talented professionals exploring rewarding accounting career opportunities. Join a fully remote team supporting our international operations. Collaborate with professionals across time zones while contributing to the future of global accounting work and helping accounting firms grow worldwide. Discover TOA Global's American hub in Fort Worth, Texas, home to our dedicated U. S. Leadership team. Experience a close-knit community of professionals united in supporting one of our fastest-growing markets and creating more global accounting job opportunities. Hiring soon in India. Fast-track your accounting career with top international clients, structured learning pathways, and competitive pay with wellness benefits, all within a culture that supports your work-life balance and professional growth.
Credentials
No credentials yet
Top Asia Management
Top Asia Management is a DOLE-registered service contracting company based in San Juan City, Philippines, with over 15 years of experience placing and managing outsourced talent for businesses across food service, hospitality, back office, and retail. Business owners who work with Top Asia hand off the full cycle: sourcing, recruiting, deploying, payroll disbursement, and government compliance covering SSS, PhilHealth, Pag-Ibig, and TIN registration. The result is leaner HR overhead and a workforce that is managed, compliant, and ready to perform. Top Asia has earned the trust of some of the Philippines' most recognized food and retail brands, including Jollibee, Chowking, Mang Inasal, Greenwich, and Dunkin' Donuts. Their in-house labor and legal relations team handles disputes and regulatory requirements so principals can focus on running the business. Manpower augmentation for seasonal peaks and project-based employment is a core part of what they do in the Philippine outsourcing market. If you are looking for a reliable back office and workforce outsourcing partner in the Philippines with a proven compliance track record, Top Asia is worth a conversation. Reach out through their website to discuss your manpower requirements.
Credentials
No credentials yet
Topsearch Manpower Provider Corp.
Topsearch Manpower Provider Corp. Is a Santa Rosa-based outsourcing company that gives Philippine and multinational businesses a single point of contact for field operations, manufacturing support, logistics, and back-office work. Rather than managing separate vendors for each function, clients work with one partner and free up internal resources to focus on their core business. The Merchandising Services arm provides expertise in sales and marketing strategies, deploying field teams that can represent brands at the store level without clients having to build that capability in-house. For companies in manufacturing, the Manufacturing Services division offers production operations and quality support, supplying trained personnel who help facilities run efficiently and maintain output standards. Businesses moving goods across the country can also tap Topsearch for Warehousing and Logistics, where the team is experienced in the complexities of supply chain work, from inventory coordination to distribution. Completing the offering is a Business Support practice covering Human Resource administration and Finance, giving clients a full back-office outsourcing option under one provider. The service mix is well suited to companies in retail, FMCG, manufacturing, and logistics. Brands that depend on strong field execution find value in the merchandising teams, while industrial and distribution companies draw on the operations and supply chain support. For organizations looking to consolidate their outsourcing relationships rather than juggling multiple vendors, Topsearch offers practical breadth across functions. Headquartered in Pulong Santa Cruz, Santa Rosa, Laguna, Topsearch sits within reach of the CALABARZON industrial corridor, making it well positioned to support businesses operating in the region. The team is reachable through dedicated sales and customer service channels, with multiple phone lines and email available for both new inquiries and existing client support. If your company is looking for a Philippines outsourcing partner that covers merchandising, manufacturing support, logistics, and back-office functions together, Topsearch is worth a direct conversation. Contact their sales or customer service team to outline your requirements and explore what a partnership could look like for your business.
Credentials
No credentials yet
Torero Global Outsourcing
Behind every business is an effective team that gets work done. With Torero Global Outsourcing (TGO), getting the people you need to move your business forward can be affordable and produce results all in one. Outsourcing allows companies to focus on their core tasks while minimising the cost of internal processes. TGO Corporation provides services that help to efficiently handle tasks of any complexity, from data processing to managing customer requests. Such approaches are particularly relevant in today’s world, where speed and accuracy play a key role. , companies are also increasingly turning to specialised platforms to automate their workflow. This applies not only to business processes, but also to leisure activities. Combining professionalism in outsourcing and finding new leisure solutions emphasises the importance of flexibility in today’s world. Companies such as TGO Corporation and specialised entertainment platforms demonstrate that advances in technology allow for better solutions for both business and leisure. Forget recruiting, local management, computer equipment, and office location costs. With us you cans, save a minimum of 80% for all resources on average. Pay only for the resources and supporting business process outsourcing services you need – nothing more. We keep our pricing plans fixed, transparent and straightforward; no hidden costs or surprises.
Credentials
No credentials yet
TP Aura
TP Philippines has been delivering contact center outsourcing and digital business services since 1996, making it one of the most established BPO operations in the country. As a strategic partner to some of the world's largest companies, TP offers a broad range of services including customer support, technical support, customer acquisition, consulting and analytics, and intelligent automation powered by AI and machine learning. What distinguishes this call center Philippines operation is its ability to combine global scale with genuine local expertise. TP balances automation with human empathy, so complex or sensitive customer issues still get the personal attention they need. From digital strategy consulting to speech and interaction analytics, the team helps clients optimize the entire customer lifecycle, turning unprocessed customer data into better decisions and faster resolutions. Operating out of Taguig and backed by nearly three decades of outsourcing experience, TP Philippines handles high-volume, high-complexity engagements across a wide range of industries. If you are exploring customer support or back office partnerships in the Philippines, connect with TP to request a consultation.
Credentials
No credentials yet
TP Bacolod
We are a global digital business services company with nearly five decades of experience, serving clients across five continents. We help leading brands run and transform critical customer and business operations responsibly, reliably, and at scale, always working as one seamless team across different functions. A leading American technology provider operating across six continents wanted to elevate sales performance while improving the customer journey. Facing flat conversion rates, high repeat contact volume, and a manual QA process that slowed improvement, the client needed an intelligent, scalable solution to optimize outcomes and enable fast, data-driven coaching. By deploying TP.ai Growth, the organization transformed insights into business impact, accelerating sales conversion, elevating customer experience, and improving operational efficiency across multiple countries. In a highly regulated environment where trust, privacy, and compliance are critical, Sparda-Bank West used TP.ai Connect to support a major digital banking migration. The Human + AI platform achieved 46% first-contact resolution with full traceability and built-in governance, enabling secure scaling. Discover how banks use compliant orchestration to improve efficiency, enhance CX, and manage risk.
Credentials
No credentials yet
TP Davao
TP (Teleperformance) Davao delivers enterprise-grade BPO Philippines services backed by nearly three decades of local operations. As one of the most established names in call center Philippines outsourcing, TP partners with large global companies across industries to manage the full customer lifecycle, from customer support and technical support to customer acquisition, consulting, and back office functions. TP Davao brings together intelligent automation, advanced analytics, and human-centered service delivery under one roof. Their approach combines AI and machine learning to accelerate contact resolution with the kind of personal judgment that complex customer issues still require. Speech, text, and interaction analytics turn raw customer data into actionable insight, helping clients anticipate needs before they become problems. For companies evaluating offshore outsourcing or looking to expand their AI-ready BPO footprint in the Philippines, TP Davao offers the scale of a global operator with teams that understand local context. Connect with their team today to explore how TP Davao can support your customer experience and back office goals.
Credentials
No credentials yet
TP Fairview
TP (Teleperformance) has been operating in the Philippines since 1996, making it one of the most established BPO Philippines providers in the market. From its Quezon City location, TP serves as a strategic outsourcing partner to large global enterprises across a wide range of industries, delivering customer care, technical support, customer acquisition, consulting, analytics, and digital integrated business services. The operation balances AI-driven automation with human expertise. Machine learning tools accelerate contact resolution and handle high-volume interactions, while experienced agents manage more complex or sensitive cases. Advanced speech, text, and interaction analytics help clients better understand and anticipate customer needs, turning raw data into actionable insight. For companies evaluating call center Philippines options or looking to build a scalable outsourcing program, TP's Fairview site offers flexible engagement models backed by decades of local and global experience. Connect with their team to learn how they can support your customer support or back office requirements.
Credentials
No credentials yet
TP Rockwell
Teleperformance (TP) has operated in the Philippines since 1996, establishing itself as one of the most trusted offshore contact center and outsourcing partners in the region. Global enterprises across multiple industries rely on TP for customer care, technical support, customer acquisition, and digital integrated business services that scale reliably with demand. TP's approach goes beyond standard call center Philippines operations. The company combines intelligent automation and AI-powered tools with human empathy, using speech, text, and interaction analytics to help clients understand customer behavior and improve resolution rates. Consulting and solution design services cover the full customer lifecycle, from acquisition through retention. For businesses evaluating BPO Philippines options, TP offers the rare combination of global infrastructure and on-the-ground local expertise built over nearly three decades. Contact TP Philippines to discuss your outsourcing requirements or request a quote.
Credentials
No credentials yet
Trans Outsourcing Provider International
Trans Outsourcing Provider International (TOP International) is a Philippines-based outsourcing company located in Pasig City, one of Metro Manila's established business districts. The company provides BPO Philippines services built around customer support and back office operations, giving international and local clients access to skilled Filipino talent at a competitive cost structure. Working with a dedicated offshore team means clients get consistent coverage without the overhead of in-house hiring. TOP International sits within the broader call center Philippines industry and draws on the country's deep pool of English-proficient professionals who are experienced in client-facing and administrative roles. For businesses looking to move repetitive or volume-heavy work to a reliable outsourcing partner, TOP International is worth exploring. Contact the team to discuss your requirements or request a quote.
Credentials
No credentials yet
Transcend Office Priorities Solution
TOPS BPO is a full-service business process outsourcing company based in Pasig, Philippines, built to help businesses offload the work that pulls attention away from growth. From front-line customer support to complex back-office operations, the company delivers affordable, practical, and flexible services that give clients the bandwidth to focus on what matters most. The service range covers every major touchpoint between a business and its customers. Inbound and outbound call center services handle everything from live inquiries to outbound follow-up campaigns. Live chat and email support extend that coverage across digital channels around the clock. Voice technical support resolves product issues over the phone, while the sales support function, which includes lead generation, CRM management, and account management, gives clients a dedicated revenue engine. On the operational side, back-office support takes on data management, accounting, HR administration, and logistics coordination. TOPS BPO also offers strategic product sourcing, pricing analysis, and end-to-end order management for businesses that need supply chain visibility built into their outsourcing arrangement. A recruitment process outsourcing division rounds out the offering, covering candidate sourcing, screening, and placement along with talent management and staffing solutions for both short- and long-term needs. TOPS BPO has a particular foothold in the freight and allied industries, where accurate data, responsive communication, and reliable order tracking are non-negotiable. The company also supports e-commerce operations and any client that depends on multi-channel customer interaction to sustain satisfaction and retention. The company operates on the idea that understanding the customer on behalf of the client is the foundation of good outsourcing. That means prioritizing empathy in customer-facing roles and using data-driven reporting to give clients the visibility they need for better decisions. Support runs across voice, chat, and email channels and is designed to keep response times short regardless of volume. By combining current technology with skilled human interaction, TOPS BPO positions itself as a practical, AI-ready BPO partner in the Philippines for companies looking to scale without expanding internal headcount. If you are evaluating outsourcing options, whether for a single customer support function or a broader back-office engagement, TOPS BPO welcomes the conversation. Visit their website or contact the team directly to discuss your requirements and get a quote.
Credentials
No credentials yet
Transcom
Transcom is a global customer experience outsourcing company that helps brands turn every service interaction into measurable business results. With operations spanning 99+ languages and clients across fintech, telecommunications, healthcare, consumer electronics, and retail, Transcom delivers end-to-end customer support, technical support, and trust and safety solutions backed by AI-powered tools and deep operational expertise. As a BPO Philippines provider with a truly global footprint, Transcom combines certified quality management with proven technology integration. Certifications include PCI DSS, SOC 2, ISO 9001, and ISO 27001. Industry analysts including ISG, Everest Group, NelsonHall, and the European Contact Centre and Customer Service Awards have recognized the company across multiple categories in 2025. Client results include 45% faster resolution times, 85%+ productivity gains through AI-powered voice routing, and €500k in monthly savings for a European telecommunications client. If you need a call center Philippines or outsourcing partner that delivers real ROI, reach out to Transcom to explore what's possible.
Credentials
No credentials yet
Back Office outsourcing: common questions
What buyers ask most when comparing back office providers in the Philippines.
01What does back office outsourcing cover?
Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.
02Why is the Philippines strong for back office work?
Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.
03How do I choose between a large and a small back office provider?
Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.
Browse other BPO services
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, and POC. Or read the full BPO glossary.
Run a BPO offering back office services that is not listed here? Get listed for free.




