Back Office Outsourcing Philippines
570 verified companies
Back office outsourcing hands your administrative operations — document processing, order management, claims handling, billing — to an external team. It suits companies whose paperwork has outgrown the people running it. In the Philippines it is the largest single service line, and 570 of the companies listed here run back office programs.
Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.
Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.
VXI Bridgetowne-GIGA Tower Recruitment Center
VXI Bridgetowne-GIGA Tower Recruitment Center is the Quezon City site of VXI Global Solutions, a business process outsourcing and information technology outsourcing provider with more than 25 years of operating history. This location is based at the Bridgetowne GIGA Tower and is one of several Philippine delivery sites the company operates, alongside centers in Angeles City, Makati City, Pasay City, Davao City, and Antique. The site carries a team size of 1000 or more staff, giving buyers access to a large-scale delivery operation within VXI's wider network rather than a small satellite office. VXI Global Solutions describes its focus as designing and delivering customer experience and operational excellence work for the companies it serves. From this Quezon City site, VXI Global Solutions delivers customer support and call center services alongside technical support and back office processing. The company also provides IT outsourcing, covering infrastructure outsourcing, software development, and quality assurance testing, so buyers can source both voice and non-voice support and software delivery work through the same provider relationship rather than splitting the engagement across separate vendors. VXI describes its wider outsourcing business as serving companies with business process and information technology needs across these combined service lines. VXI Global Solutions operates more than 40 locations worldwide, spanning North America, the Philippines, India, China, the Nordics through its Symbio operation, Egypt, Jamaica, and Guatemala, and supports both in-office and remote delivery models. Company-wide, VXI reports more than 42,000 customer care agents and more than 300 million customer interactions handled each year across its call center operations. The Bridgetowne GIGA Tower site in Quezon City is one part of that global footprint, separate from VXI's other Philippine locations. For companies sourcing a Philippine-based outsourcing partner, the Quezon City site combines VXI's scale and multi-country delivery network with a specific team of 1000 or more staff handling customer support, technical support, back office, and IT outsourcing work from the Bridgetowne GIGA Tower location.
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VXI Clark
VXI Clark is the Angeles City site of VXI Global Solutions, a business process and information technology outsourcing provider that runs multiple locations across the Philippines and several other countries. This listing covers the Angeles City operation specifically, not VXI's other Philippine sites in Quezon City, Makati City, Pasay City, Davao City, and Antique. Buyers looking at this location get access to VXI's call center, back office, and technology delivery services as they are run out of the Angeles City facility. From Angeles City, VXI delivers customer support and technical support for contact center programs, along with back office processing. The site also handles software development, quality assurance testing, and IT outsourcing, giving buyers a location that combines voice and non-voice BPO work with software and infrastructure services rather than contact center support alone. VXI describes its outsourcing work broadly as serving companies seeking customer experience and operational support, without naming specific industries or client types on its own site. The Angeles City listing reflects a team size of 1000 or more, placing it among the larger sites in VXI's Philippine network. Angeles City sits within a global VXI footprint that also includes the United States, India, China, the Nordics through Symbio, Egypt, Jamaica, and Guatemala. Across that full network, VXI states it operates more than 40 call centers worldwide, employs more than 42,000 customer care agents, handles over 300 million customer interactions a year, and has more than 25 years of experience in customer care. Those figures describe VXI as a whole rather than the Angeles City site alone, but they place this location within a large, established delivery network rather than a standalone operation. For buyers comparing VXI's Philippine sites, the Angeles City listing is the company's Clark-area operation, offering customer support, technical support, back office, software development, quality assurance testing, and IT outsourcing under VXI Global Solutions.
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VXI Global Holdings BV - Centrale
VXI Global Holdings delivers customer experience and BPO services built for enterprise-scale operations. With a delivery center in Davao City, the company connects global brands with skilled Filipino talent across customer support, technical assistance, and back office functions. VXI is positioned as a full-cycle outsourcing partner, handling everything from frontline customer interactions to behind-the-scenes processing. Operating across multiple continents, VXI brings international service standards to its Philippines operations, making it a strong choice for companies that need a call center Philippines presence without sacrificing quality or consistency. The Davao City site offers access to a deep talent pool, competitive operational costs, and strong English proficiency. Brands looking for a BPO Philippines partner with proven enterprise credentials should consider VXI for their outsourcing needs. Reach out to explore service options or request a quote.
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VXI Global Solutions
VXI Global Solutions is a customer care and CX outsourcing partner built to handle the full weight of client-facing operations. From omnichannel customer support to back office processing and IT outsourcing, VXI gives companies a reliable footprint in the BPO Philippines market without the overhead of standing it up themselves. What makes VXI worth a closer look is their range. They work across industries, meaning they have built the operational flexibility to support clients in retail, financial services, healthcare, technology, and beyond. Their Manila operations sit inside one of the strongest call center Philippines ecosystems in the region, giving clients access to a skilled, English-proficient workforce and an AI-ready BPO infrastructure that scales with demand. If you are evaluating outsourcing partners for customer support, back office, or IT functions, VXI is worth a direct conversation. Reach out to request more information or get a quote.
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VXI Makati Recruitment Center
VXI Makati Recruitment Center is the Makati City site of VXI Global Solutions, a business process and information technology outsourcing provider operating across more than 40 locations worldwide. VXI Global Solutions specializes in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing, and has been delivering customer care services for more than 25 years. This Makati City location operates with a team of more than 1,000 staff. From its Makati City site, VXI provides customer support and technical support for companies that need outsourced customer experience operations, along with software development and quality assurance testing for technology and product teams. The site also handles IT outsourcing, infrastructure outsourcing, and back office work, covering both customer-facing and technical outsourcing needs from one location. VXI Global Solutions describes its client base broadly, as companies seeking business process and information technology outsourcing, rather than naming specific industries it serves on its site. The service mix offered from the Makati City site, spanning customer support and technical support through software development and quality assurance testing, points to a client base that includes both consumer-facing brands and technology-driven businesses. Makati City is one of six VXI sites in the Philippines, alongside locations in Angeles City, Quezon City, Pasay City, Davao City, and Antique, within a global network that also includes North America, India, China, the Nordics, Egypt, Jamaica, and Guatemala. Across that network, VXI reports more than 40 call centers worldwide, more than 42,000 customer care agents, and more than 300 million customer interactions handled each year, giving the Makati City site the support of a large, multi-country delivery organization. Companies evaluating outsourcing partners in Metro Manila can work with VXI Makati Recruitment Center for access to both customer experience and IT outsourcing services, backed by VXI Global Solutions' scale and more than 25 years of operating history.
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VXI MOA Complex Recruitment Center
VXI MOA Complex Recruitment Center is the Pasay City delivery site of VXI Global Solutions, a business process and information technology outsourcing provider with operations spanning more than 40 locations across North America, the Philippines, India, China, the Nordics, Egypt, Jamaica, and Guatemala. This Pasay City location carries a team of more than 1,000, making it one of the larger sites within VXI's Philippine footprint. A buyer contracting with this location is engaging a single site inside a much larger global delivery network rather than a standalone vendor, with the scale and infrastructure of an established multinational operator behind it. The services on offer at this site are customer support, technical support, software development, quality assurance testing, IT outsourcing, and back office. VXI describes its company-wide focus as call center and BPO services combined with software development, quality assurance testing, and infrastructure outsourcing, which places this location's service mix in line with the parent company's wider technical delivery capability rather than voice support alone. That combination gives buyers at this address a route to both customer-facing support functions and back-end technical work under one roof. Operationally, VXI describes running more than 40 call centers worldwide, a workforce of over 42,000 customer care agents, and more than 300 million customer interactions handled each year across its network. Within the Philippines specifically, VXI also operates sites in Angeles City, Quezon City, Makati City, Davao City, and Antique, in addition to this Pasay City center, giving the company several delivery points in the country alongside its international locations. VXI states it has been operating in customer care for more than 25 years. For companies evaluating outsourcing partners, the VXI MOA Complex Recruitment Center in Pasay City is a Metro Manila access point into VXI's combined customer support and technology outsourcing capability, backed by the scale of a multi-country operator rather than a single, isolated site.
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VXI Panorama Recruitment Center
VXI Panorama Recruitment Center is the Quezon City site of VXI Global Solutions, a business process and information technology outsourcing provider that delivers customer experience and operational support services for companies. VXI operates more than 40 locations worldwide, with a footprint spanning North America, the Philippines, India, China, the Nordics, Egypt, Jamaica and Guatemala. Within the Philippines, VXI also runs sites in Angeles City, Makati City, Pasay City, Davao City and Antique. This listing covers the Quezon City operation specifically, which carries a team of more than 1,000 employees. At the Quezon City site, service lines include customer support and call center services, with technical support handled alongside back office processing, covering voice and non-voice programs for outsourced customer operations. The site also carries VXI's technology-side offering, spanning IT outsourcing, software development and quality assurance testing. That combination extends the Quezon City operation's work beyond contact center delivery into application development, software testing and infrastructure support, giving buyers a single site that can handle both people-based and technology-based outsourcing needs. The presence of both service categories in one location means the Quezon City site is set up to run business process outsourcing and information technology outsourcing side by side, drawing on the same operational management rather than treating call center work and software delivery as separate business lines. As the parent company operating this site, VXI Global Solutions describes a network of more than 40 call centers worldwide, with more than 42,000 customer care agents handling upward of 300 million customer interactions a year, and more than 25 years in customer care operations. These figures describe VXI's global business rather than the Quezon City site in isolation, but they indicate the scale of the organization that resources this location. For buyers sourcing an outsourcing partner based in Quezon City, VXI Panorama Recruitment Center combines call center, technical support, back office and software development capability, backed by a multi-country outsourcing group with an established delivery footprint across the Philippines and beyond.
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Welsend Global Services
With our expertise, we ensure success and growth for your business. Gaining global reach with our 361 degrees promise of service. Our customer care services stretch beyond problem resolution. Providing inbound and outbound calls, live chat, and email support, we offer a proactive and thoughtful approach to exceed customer expectations, ensuring a seamless and superior interaction experience. Offering social media management and marketing services, we connect, engage, and delight customers online. We anticipate audience needs and exceed expectations, ensuring a vibrant and positive brand presence across various platforms. Harnessing the power of data, our services ensure its accuracy, security, and usability from data entry and cleaning to transformation, classification, and validation. We equip your business with a robust foundation for data-driven decisions. Through our staff augmentation services, we bolster your operational capacity. We provide skilled professionals who integrate smoothly with your existing team and align with your business culture, enabling effortless scalability. That’s where our 361° Degree Service comes in. It symbolizes our commitment to continuous improvement, to striving for that extra degree of effort in all we do. It’s about anticipating your needs, even before they arise. It’s about not just solving problems, but preventing them.
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Wipro Philippines
Wipro Philippines gives businesses access to a global IT services firm operating right in Manila, one of the most established outsourcing destinations in Southeast Asia. Whether you need IT outsourcing, back office support, or finance BPO, Wipro brings consulting, engineering, and operations depth that most BPO Philippines providers simply cannot match at scale. The team handles complex engagements across multiple industries, working as an extension of client operations rather than a transactional vendor. That means buyers get strategic input alongside execution, not just headcount filling seats. For companies evaluating an AI-ready BPO partner with genuine enterprise pedigree, Wipro Philippines is worth a serious look. Reach out directly to discuss your requirements and get a sense of how they would approach your specific outsourcing needs.
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WNS Iloilo
WNS Iloilo brings the discipline of global business process management to one of the Philippines' most capable outsourcing cities. Operating as part of the broader WNS network, this center handles back office operations and finance BPO work for clients across multiple industries, giving buyers access to structured, well-governed processes without the overhead of building them in-house. For companies looking to outsource finance and accounting functions or complex back-office workflows, WNS Iloilo offers a delivery model backed by global standards. The Iloilo talent market is known for its educated, English-proficient workforce, and WNS has built its presence there to take full advantage of that. This is BPO Philippines at a professional tier. Whether you need transaction processing, financial reporting support, or broader back office coverage, the team here is built to handle volume and complexity. As organizations increasingly look for AI-ready BPO partners who can adapt alongside changing technology, WNS Iloilo's foundation in process rigor makes it a practical choice for the long term. If you're evaluating outsourcing options for finance or back office operations, reach out to start the conversation and get a sense of how WNS Iloilo can fit your needs.
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Worldsource Inc.
Worldsource Inc. Is a Muntinlupa-based BPO Philippines provider with more than 30 years of focused experience in healthcare outsourcing. Since its founding in 1989, the company has built its reputation on one specific area: delivering expert revenue cycle management services to healthcare organizations in the United States. For clients that need a reliable, experienced outsourcing partner who understands the complexity of US medical billing and back office operations, Worldsource offers that depth of specialization. Revenue Cycle Management (RCM) is the core of what Worldsource does. This means managing the full financial lifecycle of healthcare services, from patient registration and insurance verification through claims submission, denial management, and payment posting. It is detail-heavy, compliance-sensitive work, and Worldsource has spent three decades refining the processes and training the people required to do it well. Their Philippines and India delivery centers work in tandem to support US clients, providing broad timezone coverage for time-sensitive healthcare billing workflows. The clients Worldsource serves are healthcare organizations in the US, with a particular history rooted in emergency care services. The company was co-founded by Rick Pettigrew, who started his first medical services firm specializing in emergency care in 1989. That origin still shapes how the business operates today: a focus on accuracy, speed, and the operational discipline that complex healthcare environments demand. Outsourcing RCM functions to Worldsource allows US providers to reduce administrative overhead and keep their internal teams focused on patient care. Worldsource operates across two offshore locations, the Philippines and India, giving clients the flexibility and redundancy that a single-site call center Philippines operation cannot provide. The Philippines office draws on the country's established talent pool for healthcare back office and medical administrative roles, while its dual-site model supports continuity and capacity scaling. If your organization is evaluating healthcare BPO partners with a proven track record in revenue cycle management, Worldsource is worth a direct conversation. Visit their website or reach out to discuss how their outsourcing capabilities can fit your operational needs.
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WrkPod Northside
WrkPod helps business owners and senior leaders build high-performing teams in the Philippines, giving them the talent they need to grow without the overhead that comes with hiring locally. For companies feeling the pressure of rising wages and persistent skills shortages in Western markets, WrkPod offers a practical path forward through BPO Philippines-style outsourcing: experienced offshore staff who deliver real results at costs up to 70% lower than equivalent local hires. The core of WrkPod's offering is virtual assistant placement and offshore staffing. Clients work with dedicated VAs who handle a broad range of business functions, from administrative and back office tasks to industry-specific work. WrkPod publishes a checklist of more than 160 tasks that offshore staff can take on, giving prospective clients a concrete sense of just how much of their workload can be handed off. For business owners who feel stretched thin, this structured approach to outsourcing makes the transition from solo operator to a managed, productive team far more practical. WrkPod has placed staff across a wide range of industries, including healthcare, financial planning, engineering, and professional services. A chiropractor, a business director, an operations manager, and a multi-location CEO are among the clients who have shared their outcomes. Several started with a single VA and grew into teams of five, eight, or more, using their offshore staff to expand capacity without the cost and risk of scaling a purely local workforce. The platform has supported hundreds of businesses across dozens of sectors, which means it is not locked into a single vertical. What sets WrkPod apart operationally is its emphasis on practical preparation and performance management. Founder Dale Beaumont offers a free 30-minute training that walks business owners through how to prepare their systems, calculate salaries, manage offshore staff, and avoid the most common mistakes that derail outsourcing efforts. This kind of up-front education is a genuine differentiator in a market where many businesses fail at offshore hiring not because of the talent, but because of poor setup. If you are looking to reduce operational costs, free up leadership time, or scale your team without proportionally scaling your payroll, WrkPod is worth exploring. Their offshore staffing model is straightforward and their client results across industries show it works in practice, not just in theory. Connect with WrkPod through their website to learn more or to begin building your Philippines-based team.
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Back Office outsourcing: common questions
What buyers ask most when comparing back office providers in the Philippines.
01What does back office outsourcing cover?
Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.
02Why is the Philippines strong for back office work?
Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.
03How do I choose between a large and a small back office provider?
Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.
Browse other BPO services
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, POC, and BAU. Or read the full BPO glossary.
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