Worldsource Inc.

Worldsource Inc. Is a Muntinlupa-based BPO Philippines provider with more than 30 years of focused experience in healthcare outsourcing. Since its founding in 1989, the company has built its reputation on one specific area: delivering expert revenue cycle management services to healthcare organizations in the United States. For clients that need a reliable, experienced outsourcing partner who understands the complexity of US medical billing and back office operations, Worldsource offers that depth of specialization. Revenue Cycle Management (RCM) is the core of what Worldsource does. This means managing the full financial lifecycle of healthcare services, from patient registration and insurance verification through claims submission, denial management, and payment posting. It is detail-heavy, compliance-sensitive work, and Worldsource has spent three decades refining the processes and training the people required to do it well. Their Philippines and India delivery centers work in tandem to support US clients, providing broad timezone coverage for time-sensitive healthcare billing workflows. The clients Worldsource serves are healthcare organizations in the US, with a particular history rooted in emergency care services. The company was co-founded by Rick Pettigrew, who started his first medical services firm specializing in emergency care in 1989. That origin still shapes how the business operates today: a focus on accuracy, speed, and the operational discipline that complex healthcare environments demand. Outsourcing RCM functions to Worldsource allows US providers to reduce administrative overhead and keep their internal teams focused on patient care. Worldsource operates across two offshore locations, the Philippines and India, giving clients the flexibility and redundancy that a single-site call center Philippines operation cannot provide. The Philippines office draws on the country's established talent pool for healthcare back office and medical administrative roles, while its dual-site model supports continuity and capacity scaling. If your organization is evaluating healthcare BPO partners with a proven track record in revenue cycle management, Worldsource is worth a direct conversation. Visit their website or reach out to discuss how their outsourcing capabilities can fit your operational needs.