Back Office Outsourcing Philippines
570 verified companies
Back office outsourcing hands your administrative operations — document processing, order management, claims handling, billing — to an external team. It suits companies whose paperwork has outgrown the people running it. In the Philippines it is the largest single service line, and 570 of the companies listed here run back office programs.
Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.
Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.
The CEO Virtual Solutions
The CEO Virtual Solutions is a managed remote staffing agency based in Olongapo City, Philippines, built for business owners who want reliable offshore support without the complexity of running the process themselves. The agency goes beyond simple virtual assistant placement by staying involved throughout the engagement, handling coordination, communication, and operational continuity on the client's behalf. Every package, whether part-time or full-time, includes end-to-end staffing coordination: candidate sourcing, background checks, NDA agreements, work contracts, time tracking, monthly reports, daily update chats, and payment processing for the remote professional. Clients also receive a structured onboarding process, a six-month contract arrangement, and a two-month replacement guarantee if a staffing change becomes necessary. This level of built-in support is uncommon in the Philippines outsourcing market, where many providers focus on placement and step back once a hire is made. The agency works with a wide range of clients, including coaches, consultants, marketing agencies, e-commerce brands, real estate professionals, startups, and service-based businesses that need consistent back-office or administrative support. It is particularly well suited to growing teams that are hiring remote workers for the first time and want a more organized experience rather than navigating the process entirely on their own. Operationally, the team remains available throughout the engagement to assist with coordination and communication concerns. Remote professionals placed through the agency typically work as independent contractors, giving clients a flexible outsourcing arrangement without the overhead of direct employment. For businesses with specific workflow requirements, custom support arrangements are available to match the setup to the operational need. Businesses looking for a Philippines BPO partner that offers genuine operational involvement, not just a matching service, can visit The CEO Virtual Solutions website to request a consultation and find the right support package.
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The DDC Group Citynet
The DDC Group Citynet is the Mandaluyong City, Metro Manila operation of The DDC Group, a business process outsourcing and transformation company that traces its roots to 1989, when it began as Direct Data Capture, Ltd. This Mandaluyong site serves as the company's Asia-Pacific regional headquarters, giving buyers working with this location access to more than three decades of back office, customer experience, and data management expertise built up across the group's wider international network. The services listed for this location are business process transformation, customer experience management, intelligent automation, back office operations, AI-powered operations, and customer support. Across the group, these sit alongside capability lines in technology and automation, data and analytics, and finance and accounting, and are supported by two in-house platforms, DDC Evora and DDC Sync, built to combine process orchestration with AI-enabled automation in client operations. The DDC Group describes work across a broad set of industries, including shipping and logistics, energy and utilities, retail, banking and financial services, insurance, healthcare and life sciences, automotive, travel and hospitality, and the public sector. Clients in these sectors are served through the company's combination of domain specialists, data-driven process design, and automation tools rather than a single-industry focus. Operationally, the Mandaluyong site is positioned as the company's Asia-Pacific regional hub, working alongside a Global HQ in Worksop, Nottinghamshire, UK, and a Regional HQ for the Americas in Evergreen, Colorado, US. Group-wide, The DDC Group reports more than 8,200 team members across its offices in the Americas, Europe, and Asia. The company's own account of its growth traces a path from data entry, forms processing, and document management in its early years, through international expansion in the 1990s, added data capture and document processing services in the 2000s, a move into knowledge process outsourcing with customer care and content management in the 2010s, and continued investment in AI, automation, cloud infrastructure, and cybersecurity in the 2020s. For buyers evaluating outsourcing partners in Metro Manila, The DDC Group Citynet offers a regional headquarters location backed by a company with over 35 years in business process outsourcing, spanning back office support, customer experience, and AI-enabled operations across multiple industries.
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The DDC Group Summit One
The DDC Group Summit One is the Mandaluyong City site of The DDC Group, a business process outsourcing and business process transformation company founded in 1989 as Direct Data Capture, Ltd. With more than 35 years in the industry, the company describes its approach as combining deep domain expertise with data, artificial intelligence, and automation to run outsourced business functions for clients across industries. Buyers working with this location engage a company built around adaptive operating models, process orchestration, and technology-led service delivery rather than a single fixed service line. Services offered from this Mandaluyong City site include business process transformation, customer experience, intelligent automation, AI-powered operations, back office outsourcing, and customer support. These sit within The DDC Group's broader capability areas of customer experience, technology and automation, back office, data and analytics, and finance and accounting. The company's roots are in data entry, forms processing, back office support, and document management, and over subsequent decades its service range grew to include international operations, digital and automated data processing tools, knowledge process outsourcing, and specialized customer care, most recently adding AI and automation to its process and product portfolio. The DDC Group describes work across energy and utilities, retail and diversified sectors, and shipping and logistics, applying business process technology to network optimization and operational efficiency. It also lists experience in banking and financial services, insurance, healthcare and life sciences, automotive, travel and hospitality, and the public sector, applying data analytics and compliance-focused processes to each of these client types. Mandaluyong, Metro Manila is named as The DDC Group's regional headquarters for Asia-Pacific, one of three regional hubs alongside the company's Global HQ in Worksop, Nottinghamshire, UK, and its Americas HQ in Evergreen, Colorado, US. The company also operates two named technology platforms, DDC Evora and DDC Sync, and describes recent investment in cloud-based technology and cybersecurity intended to support data security and flexibility for clients. For buyers evaluating a Philippine-based outsourcing partner, The DDC Group Summit One in Mandaluyong City offers access to this regional hub within The DDC Group's wider global network.
Credentials
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The Remote Group
The Remote Group is a business process outsourcing company based in the Philippines, providing offshore staffing, recruitment process outsourcing, and employer of record services to companies in the US, UK, Australia, and the APAC region. Founded in 2020, the company operates as a full-service partner that manages recruitment, HR, IT infrastructure, and day-to-day oversight of offshore teams, so client businesses can add remote staff without building that infrastructure themselves. Core services include customer support, back office processing, virtual assistant support, data entry, technical support, lead generation, and staff outsourcing. Beyond individual roles, The Remote Group also provides recruitment process outsourcing for companies building their own offshore hiring pipelines, and employer of record services for businesses that need compliant offshore employment without setting up a local entity. Offshore arrangements range from a single specialized role to a fully managed department, with staffing adjusted to the scale and structure of the client's operation. The company's client base spans accounting and finance, B2B sales and business development, creative and design, customer service, insurance, information technology, real estate, and solar and renewable energy, among other sectors. It describes working with businesses of varying sizes across four core markets, APAC, Australia, the US, and the UK, and cites more than 50 client companies supported to date. This listing covers The Remote Group's site in Angeles, part of its Philippine delivery base for those markets. The company states that its offshoring model can reduce client labor costs by up to 70 percent, and reports an average 40 percent productivity gain among partners, attributed to improved processes and focus. It also references round-the-clock IT support for the teams it manages. For businesses evaluating an offshore staffing or BPO partner in Angeles, The Remote Group combines recruitment, HR, and IT management into a single offering built around dedicated offshore teams rather than short-term project staffing.
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The VA Masters | Premium Operations Partner
The VA Masters is a Philippines-based outsourcing partner built specifically for founders and growing teams who need reliable execution without the overhead of managing multiple hires. Rather than providing a single virtual assistant stretched across every business function, The VA Masters assigns one dedicated VA Master as the client's single point of contact. That person owns communication, prioritization, project coordination, and day-to-day execution alignment. Behind them is a coordinated team of in-house specialists who contribute only within their area of expertise. This structure addresses one of the most common problems in traditional VA and outsourcing arrangements. When one person handles admin, tech, content, design, systems, and follow-ups simultaneously, quality erodes and deadlines slip. The VA Masters separates those functions across trained specialists, which produces faster turnaround and more consistent output across every task category. The specialist team covers a practical range of back office and creative services. Administrative support handles the day-to-day operational tasks that consume a founder's time. Social media management keeps brand presence active and consistent. Graphic design and video editing cover content production needs without requiring clients to manage separate freelancers. Podcast management is available for clients building audience-driven content channels. Tech and systems support addresses the operational infrastructure that keeps a business running, from tool setup to workflow coordination. The VA Masters serves founders and innovative teams based primarily in the United States who are at a stage where growth is happening but bandwidth is the real constraint. Every engagement begins with a discovery process to understand where execution is breaking down and what the business actually needs before specialist work begins. Clients do not manage multiple people or repeat the same instructions to different team members. Everything runs through one VA Master. For businesses exploring BPO Philippines options or looking to move back office and operational work offshore, The VA Masters offers a model that differs from a typical call center Philippines or direct staffing arrangement. The coordination layer is built into the service itself, so the client experience is closer to working with an operations partner than managing a distributed remote team. If you are a founder looking to free up time and add execution capacity without adding management complexity, The VA Masters is worth a conversation. Reach out through their website to describe your current setup and find out whether their model fits where your business is headed.
Credentials
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TheNiche Business Process Outsourcing Services
TheNiche BPO is a Quezon City-based outsourcing provider that helps businesses run their online operations without the overhead of building an in-house team. Specializing in e-commerce integration and social media management, the company takes on the day-to-day tasks that keep business owners occupied, from website development and order processing to social media content and live chat support. As a BPO Philippines partner focused on digital commerce, TheNiche works with businesses moving or expanding online and needing reliable back-office and customer-facing support at a lower cost. The team handles everything from building your e-commerce website to managing inquiries across your site and social media pages, so you can stay focused on your product and brand rather than operations. If you're looking to outsource e-commerce operations or social media customer support to a dedicated team in the Philippines, TheNiche BPO offers packages designed to get you running without a costly process overhaul. Contact them to request a quote or find out how they can support your business.
Credentials
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Third Desk Group
Third Desk Group provides remote administrative support built around something that most BPO Philippines providers don't prioritize: a genuine, long-term working relationship. Rather than assigning a shared resource to handle tasks in rotation, they place a dedicated professional directly inside your business, one who learns your processes, works within your systems, and becomes a consistent part of your team over time. The core offering is dedicated remote administrative support, delivered through a fully managed model. Third Desk Group handles everything from recruitment and onboarding to ongoing performance management and day-to-day oversight. Clients don't need to run a hiring process, deal with HR complexity, or monitor productivity on their own. That operational layer is handled entirely by Third Desk Group, freeing business owners and leadership to focus on growth rather than on managing a remote outsourcing relationship from scratch. Finding the right person is central to how they work. The process starts with understanding your business, your workflows, and the specific challenges you're trying to address. From there, they match you with a professional who fits on skills, experience, and personality for your specific environment. That upfront effort is what allows the integration to take hold, structured onboarding followed by continuous support to keep both the client and the professional aligned over the long term. Third Desk Group works with businesses across professional services, healthcare and wellness, finance and accounting, construction and real estate, recruitment, e-commerce and retail, travel and hospitality, and education and training. That range reflects a back office support model that adapts to different business contexts rather than offering a single rigid product. Growing businesses with specific, recurring administrative needs are their primary client base. If you are exploring outsourcing options in the Philippines and want a provider that takes accountability for the professional they place, not just the placement itself, Third Desk Group is worth a direct conversation. Visit their website to outline your requirements and find out whether their dedicated, fully managed model fits what your business needs.
Credentials
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TMJP BPO Services Inc.
TMJP BPO Services is committed to going above and beyond when it comes to the services it provides to help your business grow with the processes you entrust to us. TMJP has been in the Philippines since 2015 and has constantly improved our systems to ensure that the services that our clients outsource from us are guaranteed to help their businesses advance because of our systems that promote minimal to zero operational waste while maintaining a humane environment. Throughout the years since its establishment in Bonifacio Global City, TMJP BPO Services has helped its clients from various industries grow their businesses with Digital Solutions, Back-Office Services, Customer Support, and Online English Teaching. With a profile like ours, we’re guaranteed to be more than able to help you elevate your business. The TMJP team is showing off their skills and receiving publicity for the team's accomplishments. Business success is not accomplished by one person but by teams. TMJP BPO Services Inc. Filled in all the seats in its BGC office and became ISO/IEC 27001 certified. TMJ Group was able to establish business partnerships with Filipino companies through TMJP BPO Services. Inc. TMJP has officially established its core values. They serve as the guiding principles of the company and its employees. TMJP swiftly adapted to the regulations specified by the Philippine government to ensure the safety of all its stakeholders during the global pandemic. By immediately stabilizing the work-from-home program, TMJP BPO Services Inc. Was able to run its operations smoothly.
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TOA Global Cebu – Skyrise 4B
TOA Global Cebu – Skyrise 4B is the Cebu City site of TOA Global, an outsourced accounting and bookkeeping provider that builds dedicated offshore teams for accounting and bookkeeping firms based in the United States, Australia, Canada and New Zealand. Firms working with this Cebu location gain finance and accounting capacity without adding headcount in-house, drawing on staff trained to the accounting standards of the client's home market. Functions delivered from this site span finance and accounting, back office support, bookkeeping, corporate support and virtual assistant work. Specific functions available through the Cebu team include accountants trained in US, Australian and New Zealand standards, who prepare tax returns, financial statements and management reports; bookkeepers who handle accounts payable and receivable along with bank and general ledger reconciliations; auditors who support compliance reviews and produce reports for stakeholders; and executive assistants who manage scheduling, reporting and communications for senior management. Clients are drawn from professional and financial services, specifically public accounting and bookkeeping practices rather than a broad mix of industries. TOA Global describes its client base as ranging from smaller practices to larger, multi-partner accounting firms looking to extend their existing finance function with an offshore team. This Cebu City address, Skyrise 4B, is one of several Philippine sites TOA Global operates, with the team at this location falling in the 1,000-plus size band. Across the company, TOA Global describes itself as one of the larger employers in the Philippine accounting outsourcing sector, structuring its offshore teams around dedicated recruitment, ongoing people support and learning and development, with 24/7 enterprise-grade security covering client data. For accounting and bookkeeping firms evaluating an offshore team based in Cebu, this TOA Global site offers accountants, bookkeepers, auditors and executive assistants trained to US, Australian and New Zealand accounting standards.
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TOA Global Manila
TOA Global Manila is the Mandaluyong City site of TOA Global, an outsourced accounting and talent solutions provider that places accountants, bookkeepers, auditors and executive assistants with accounting and bookkeeping firms in the United States, Australia, Canada and New Zealand. This location is one of several TOA Global operates across the Philippines, and the Mandaluyong City team works as a dedicated offshore extension of client accounting practices, handling day-to-day financial work so firm owners and their onshore staff can focus on advisory and client-facing tasks. The services delivered from this site span finance and accounting, back office support, bookkeeping, tax preparation, corporate support, virtual assistance and payroll processing. Accountants are trained to US, Australian and New Zealand standards, covering income tax return preparation, IRS and ATO compliance, QuickBooks and Xero, BAS and IAS lodgement, and New Zealand's IRD portal, GST and FBT requirements. Bookkeepers manage accounts payable and receivable and bank and general ledger reconciliations, auditors support compliance audits and produce management reports for stakeholder insight, and executive assistants manage scheduling, reporting and communications for senior management. TOA Global's client base is drawn from accounting and auditing, financial services and professional services firms. Company-wide, TOA Global supports more than 1,258 accounting and bookkeeping firms internationally and describes itself as one of the Philippines' largest employers in the accounting industry, based on a comparison of staff numbers at the top five Philippine accounting firms. The Mandaluyong City site sits within a Philippine operation that, company-wide, includes more than 4,232 team members and over 490 local support staff, with enterprise-grade security described as operating around the clock. TOA Global was founded in December 2013, growing from a single in-house outsourced accounting team into a dedicated talent solutions provider for the accounting profession. This Mandaluyong City location gives accounting and bookkeeping firms a Philippines-based team for finance and accounting, tax and bookkeeping work, built around US, Australian and New Zealand accounting standards.
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Torero Global Outsourcing
Behind every business is an effective team that gets work done. With Torero Global Outsourcing (TGO), getting the people you need to move your business forward can be affordable and produce results all in one. Outsourcing allows companies to focus on their core tasks while minimising the cost of internal processes. TGO Corporation provides services that help to efficiently handle tasks of any complexity, from data processing to managing customer requests. Such approaches are particularly relevant in today’s world, where speed and accuracy play a key role. , companies are also increasingly turning to specialised platforms to automate their workflow. This applies not only to business processes, but also to leisure activities. Combining professionalism in outsourcing and finding new leisure solutions emphasises the importance of flexibility in today’s world. Companies such as TGO Corporation and specialised entertainment platforms demonstrate that advances in technology allow for better solutions for both business and leisure. Forget recruiting, local management, computer equipment, and office location costs. With us you cans, save a minimum of 80% for all resources on average. Pay only for the resources and supporting business process outsourcing services you need – nothing more. We keep our pricing plans fixed, transparent and straightforward; no hidden costs or surprises.
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TP Aura
TP Philippines has been delivering contact center outsourcing and digital business services since 1996, making it one of the most established BPO operations in the country. As a strategic partner to some of the world's largest companies, TP offers a broad range of services including customer support, technical support, customer acquisition, consulting and analytics, and intelligent automation powered by AI and machine learning. What distinguishes this call center Philippines operation is its ability to combine global scale with genuine local expertise. TP balances automation with human empathy, so complex or sensitive customer issues still get the personal attention they need. From digital strategy consulting to speech and interaction analytics, the team helps clients optimize the entire customer lifecycle, turning unprocessed customer data into better decisions and faster resolutions. Operating out of Taguig and backed by nearly three decades of outsourcing experience, TP Philippines handles high-volume, high-complexity engagements across a wide range of industries. If you are exploring customer support or back office partnerships in the Philippines, connect with TP to request a consultation.
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Back Office outsourcing: common questions
What buyers ask most when comparing back office providers in the Philippines.
01What does back office outsourcing cover?
Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.
02Why is the Philippines strong for back office work?
Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.
03How do I choose between a large and a small back office provider?
Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.
Browse other BPO services
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, POC, and BAU. Or read the full BPO glossary.
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