Saratel Solutions

Saratel Solutions is a global outsourcing company that helps business owners build offshore teams to support company growth and expansion. Operating out of Australia, the United States and the Philippines, the company connects business owners with dedicated offshore staff who can take on day-to-day tasks so leadership can focus on running the business. Clients range from solo entrepreneurs to small and medium-sized businesses looking for a more cost-effective way to staff up.

The roles Saratel Solutions places most often for clients include accounts receivable, bookkeeping, admin assistant support, customer service representatives, outbound sales representatives and marketing associates. This spread of roles covers the back-office, finance, customer-facing and sales functions that sit under its finance and accounting, accounts receivable, customer service, virtual assistant, outbound sales, marketing support and back office services.

Saratel Solutions works with clients across a range of sectors, with particular depth in finance and legal-adjacent professional services. Its leadership includes a Chartered Accountant with more than two decades of experience in investment banking and corporate taxation, and a Head of Legal & Compliance with a Law and Business background and close to fifteen years of corporate experience across insurance, mortgage broking and banking. That mix of financial and compliance expertise shapes how the company sets up accounting and back-office support for its clients.

Operationally, Saratel Solutions follows a structured process for building out a client's offshore team: it starts by understanding the client's business goals, then works through the specific requirements of the role before searching for and screening candidates. Before a hire is finalised, the client meets the candidate through the company's online facilities to assess fit personally, rather than having staff assigned without direct input into who is selected.

For business owners looking to outsource administrative, finance, customer service or sales tasks to an offshore team, Saratel Solutions offers a defined path from initial consultation through recruitment to onboarding a working hire.