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tl;dv

tldv.io
Speech AnalyticsWorkflow AutomationAgent CopilotsVerified
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Tl;dv is an AI-powered meeting intelligence platform trusted by more than 2 million users worldwide. It works with Zoom, Google Meet, and Microsoft Teams without requiring a bot to join calls. The platform automatically generates video recordings, transcriptions, and summaries the moment a call ends. Summaries can be customized to specific formats or frameworks, such as MEDDIC, and are available in more than 30 languages. Tl;dv partners with Anthropic for its generative AI layer and stores data in ISO 27001-certified, EU-hosted data centers with AES-256 encryption, maintaining SOC 2 and GDPR compliance.

For BPOs and contact centers, tl;dv removes the manual work that piles up after every customer call. It automatically logs call notes and CRM outcomes, drafts follow-up emails, and surfaces next-step tasks drawn from the conversation, all without agent input. Quality assurance managers can track playbook adherence and identify coaching opportunities through AI-driven call analysis. New hires ramp faster by reviewing AI-selected clips from real calls rather than sitting through hours of recordings. The platform also aggregates insights across multiple conversations, delivering AI-generated trend reports to inboxes so supervisors can spot patterns without manually reviewing recordings.

Source: tldv.ioListed on BPOAI as an AI solution for BPOs, call centers & outsourcing teams.

Category

Speech Analytics · Workflow Automation · Agent Copilots

Focus

BPO & Outsourcing

Deployment

Cloud / API