Clootrack

Clootrack is an enterprise AI platform built around analyzing voice of the customer data. It pulls in feedback from surveys, reviews, support tickets, and calls through more than 1,000 connectors, bringing everything into a single decision-ready view. The platform uses patented unsupervised AI to detect shifts in customer sentiment and experience drivers without requiring predefined taxonomies, so teams do not need to configure categories manually. With 98% analysis accuracy across real VoC records, Clootrack serves more than 150 enterprises, including consumer brands, SaaS companies, management consultants, and private equity firms tracking portfolio performance.

For contact centers and BPO operations, Clootrack's ability to ingest both text and voice data makes it practical for quality assurance and customer experience monitoring at scale. Teams can go live within four hours, with insights available immediately after setup. Agentic workflows can be configured to surface high-impact issues rather than noise, and AI Decision Digests give supervisors and clients a clear picture of what is happening, why it matters, and what to do next. The Clootrack Genie feature lets leaders query the data in seconds, which makes it easier to respond to client reporting requirements and stakeholder reviews on short notice.