XPS Solutions

XPS Solutions is a call center USA provider built specifically for the self-storage industry. Operating out of Richardson, TX, and part of the Warehouse Anywhere family of companies, XPS delivers professional call answering and operational support so storage operators can capture more rental inquiries and serve tenants without gaps in coverage. For operators tired of missed calls and inconsistent service, this kind of focused outsourcing fills a real gap. The core service is inbound call answering, handled by agents who work within the client's existing facility management software. Because the team has real-time access to inventory and pricing data, callers get accurate information on the spot, not vague answers that send prospects elsewhere. This back-office integration keeps operators' existing workflows intact while extending their reach around the clock. Coverage runs 24/7, including evenings, weekends, and holidays, which is when many self-storage inquiries happen and when on-site staff are least likely to be available. XPS draws on 45+ years of combined industry experience across its agent team. In self-storage, that background matters. Tenant conversations frequently involve specific questions about unit availability, pricing tiers, access hours, and lease terms, and those details require real knowledge, not just a generic script. The company's customer support approach reflects that depth, and client feedback has cited service quality as the primary reason operators choose XPS and stay with them. The company works with self-storage operators of all sizes, from single-facility owners to multi-property portfolios. For growing operators dealing with the staffing pressures common across the industry, the outsourcing model offers a practical way to maintain consistent coverage without adding full-time headcount. As part of the broader Warehouse Anywhere platform, XPS sits within a larger ecosystem of storage solutions, which gives operators a single relationship to manage rather than juggling multiple vendors. For self-storage businesses looking to strengthen tenant communication and keep operations running reliably, XPS Solutions is a specialist option worth considering. Operators can schedule a demo directly through the XPS website to see how the service integrates with their current facility setup.