
King's Telephone Answering Services
Telephone answering serviceShreveport, LA4.1 (9) on Google
This company has not claimed its profile, so it carries no rating of any kind.
How scoring worksLocation
Shreveport, LA
Team Size
N/A
Founded
1948
Services
6 offered
Status
Unclaimed
Overview of King's Telephone Answering Services
King's Telemessaging is a 24/7 answering service and inbound call center based in Shreveport, Louisiana, that has been taking calls for businesses since 1948. Buyers get live operators who answer in their company's name, plus automated tools that route urgent messages to the right people. Service plans are flexible, and there are no long-term contracts to sign. The core offering is live operator answering, backed by a set of supporting services. Time critical dispatching sends urgent notifications across several communication methods so the right people hear about a problem fast. On call schedule management routes calls according to who is available, even when coverage spans several teams, departments and locations. Agents can also book, modify or confirm appointments directly inside a client's preferred system. Email and alert management, automation services for businesses where automation is the better fit, and a client portal that works from virtually any device round out the list. The portal gives real-time visibility and control, along with operational reporting and audit history. The company says it supports commercial enterprises, healthcare providers and professional organizations. Healthcare clients matter here because the site states HIPAA and HITECH compliance. It also describes confidentiality agreements, staff training on privacy and a layered security framework. Several details set King's apart as a call center USA buyers can check for themselves. The agents are ATSI-certified, and coverage runs 24/7/365. The business is family-owned and reports more than 750 answered calls a day. It also describes multilingual support for callers with different language needs, disaster recovery and continuous monitoring behind its uptime promise. Pricing is tiered by call volume per 28-day bill cycle, with the per-call rate dropping as volume grows and clear overage rates if a tier is exceeded. If you are comparing outsourcing options for customer support or after-hours coverage, King's is worth a conversation. Reach out to their sales team to request a quote or ask for a consultation.
Source: kingstel.com
Profile data re-checked
Services
Live Answering ServiceInbound Call CenterTime Critical DispatchingOn Call Schedule ManagementAppointment SchedulingAutomation Services
Industries Served
HealthcareProfessional Services
Certifications
HIPAAHITECHATSI
As stated on the company's own website.
King's Telephone Answering Services at a glance
- Address
- 554 Kings Hwy, Shreveport, LA 71104
- Founded
- 1948
- Services
- Live Answering Service · Inbound Call Center · Time Critical Dispatching · On Call Schedule Management · Appointment Scheduling · Automation Services
- Industries served
- Healthcare · Professional Services
- Certifications
- HIPAA · HITECH · ATSI
- Website
- kingstel.com
- Phone
- (318) 222-9446
- Profile status
- Unclaimed
- Operating since 1948
- HIPAA · HITECH · ATSI
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Claim This ProfileKing's Telephone Answering Services: common questions
01What services does King's Telephone Answering Services offer?
King's Telephone Answering Services offers Live Answering Service, Inbound Call Center, Time Critical Dispatching, On Call Schedule Management, Appointment Scheduling and Automation Services.
02Where is King's Telephone Answering Services located?
King's Telephone Answering Services is based in Shreveport, LA, United States.
03Which industries does King's Telephone Answering Services serve?
King's Telephone Answering Services serves Healthcare and Professional Services.
04When was King's Telephone Answering Services founded?
King's Telephone Answering Services has been operating since 1948.
05What certifications does King's Telephone Answering Services hold?
King's Telephone Answering Services states HIPAA, HITECH and ATSI on its own website. Ask to see the scope documents behind any certification during evaluation rather than after signature.
06How is King's Telephone Answering Services rated?
King's Telephone Answering Services holds a 4.1 out of 5 rating from 9 reviews on Google Maps. That rating is the source's, not ours.
07Is King's Telephone Answering Services verified on BPOAI.ai?
Not yet. This profile is unclaimed, so it carries no credibility score. Scores are published only after a claimed profile has been reviewed against the methodology on How Scoring Works.
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