Invensis Inc

Invensis Inc is a global BPO company with a US presence in Lewisville, Texas, and more than 25 years of outsourcing experience behind it. Buyers come to Invensis to hand off the operational work that eats up time and headcount, so their own teams can stay focused on product and growth. The company describes itself as an extension of the client's in-house team rather than a vendor, and its site reports more than 600 customers served across 13 or more industry verticals. The service range is wide for a single outsourcing partner. On the customer-facing side, Invensis runs call center and customer service outsourcing along with ecommerce support, including managed ecommerce services. Back office work covers data entry and data processing. For finance teams there is finance and accounting outsourcing plus revenue cycle management, and a dedicated healthcare BPO practice sits alongside that. The company also offers IT services, customs brokerage, insurance processing, logistics and supply chain support, corporate training, and digital marketing. Industry exposure is a real strength here. Invensis lists healthcare, real estate, customs brokerage, insurance, logistics and supply chain, telecommunications, energy and utilities, and chemical and manufacturing among the sectors it has worked in. Client testimonials on the site come from a US ecommerce platform, a US software company, and the CISO of a US financial institution, which gives a fair picture of the kinds of buyers it serves. Operationally, Invensis points to a workforce of more than 6,000 professionals and to proven outsourcing models that are scoped around project size, core deliverables, milestones and deadlines. The company's history explains the breadth. Outsourcing work started in 2000 with six employees supporting a global apparel brand's customer support. By 2005 it had passed 150 staff. In 2007 it entered Canadian customs brokerage, a move later written up as a case study by the Ivey Business School in Ontario. In 2008 it added order management, healthcare BPO, finance and accounting, and ecommerce services. For companies in the United States comparing a BPO company USA option with an established global provider, Invensis offers customer support, back office processing and specialist verticals under one roof, with the scale to grow Reach out through the BPOAI.ai listing to request a quote or start a conversation about your outsourcing requirement.