Group Management Services

Group Management Services (GMS) gives small and midsize businesses one place to handle the administrative side of employment. As a certified professional employer organization (CPEO) based in Buffalo, NY with offices across the country, GMS manages payroll, HR, benefits and workplace risk on behalf of its clients. For companies exploring back office outsourcing or a PEO arrangement for the first time, GMS functions as a full-service HR partner rather than a traditional call center: the work is done by a dedicated team with deep knowledge of US employment law and your specific account. The service offering covers five areas. Payroll and tax services include payroll processing, tax management and an online portal where employees can access pay information at any time. HR outsourcing covers recruiting, onboarding, employee training and performance management, with compliance handled by the GMS PEO team. Employee benefits administration lets clients offer competitive packages without running them in-house, which matters most during hiring. Workplace risk management means building safety plans designed to reduce injuries, control workers' compensation claims and keep insurance rates down. GMS also provides a dedicated benefits administration platform for insurance brokers, with a unified dashboard for eligibility, enrollment and related tasks. The businesses GMS works with tend to be small to midsize companies where the owner or a small management team has been carrying HR alongside everything else. Client testimonials come from a roofing company, a FedEx contractor, multiple healthcare organizations, a construction management firm and an aluminum extrusion manufacturer. Across industries, the common thread is consolidating payroll, workers' compensation, benefits and HR into a single source to free up internal capacity and cut administrative overhead. What distinguishes GMS operationally is proprietary technology combined with local staffing. The company runs its own HRIS platform that centralizes employee data and makes it reportable across the organization. National office coverage means clients work with a local representative rather than an anonymous 1-800 number. That single point of contact is mentioned repeatedly in client feedback: one person who knows the account, responds quickly and delivers accurate information. GMS has been operating in this space since 1996, when founder Mike Kahoe established the firm. If your business is weighing HR outsourcing or a PEO arrangement, GMS is worth a direct conversation. Reach out to their team to walk through your payroll, benefits and risk needs and request a quote.