Freedom Makers

Freedom Makers gives small business owners, solopreneurs and small teams an experienced remote assistant without the payroll, benefits or overhead of an onsite hire. Based in San Antonio, Texas, and fully remote since 2015, the company pairs each client with a dedicated military spouse virtual assistant who takes on the administrative, operational and repetitive work that eats into a founder's week. Clients pay only for the hours they need, and every hour is accounted for in a daily timesheet. The service menu covers the back office tasks most small businesses struggle to keep up with. Email and calendar management includes filtering messages, scheduling meetings, sending follow-ups and tracking events. Digital marketing and social media support covers content creation, campaign management, post scheduling and engagement tracking. Client and customer care handles customer communication, scheduling and task tracking so the owner can stay focused on service delivery. Data entry and CRM support keeps databases clean, workflows documented and system updates on track. Operations assistance and project management support round out the list, with a Freedom Maker coordinating tasks, overseeing workflows and keeping day-to-day processes moving. Freedom Makers works with solopreneurs, entrepreneurs, managers and small teams across the United States. The typical client is a business owner who has outgrown doing everything alone but is not ready to hire a full-time employee. Rather than a call center USA model built for volume, this is one-to-one outsourcing: a single assistant who learns the business, becomes a thought partner and handles set-it-and-forget-it routines without reminders. Two things set the company apart operationally. First, the talent pool. Every Freedom Maker is a military spouse, which means a professional workforce that is used to adapting quickly, working remotely and following through wherever the military sends them. Second, the oversight. Success Managers monitor each client relationship from the start and step in if anything needs correcting. Transparency is built into the process through Ivy, the company's time tracking portal, which shows clients exactly what their assistant worked on and shows assistants how many hours remain. The company's stated core values are reliability, accuracy, sound decision making and commitment, and its own team runs as a distributed, mission-driven group that practices what it offers. For a US-based BPO company USA buyers can trust with customer support and back office work, Freedom Makers offers a flexible, hourly alternative to traditional staffing. Connect with the team through BPOAI.ai to describe the tasks slowing you down and find out what a dedicated military spouse assistant could take off your plate.