Dominion Payroll

Dominion Payroll gives American employers one place to handle payroll, HR, benefits, time tracking, and talent management, with a team of real people behind every account. Founded in 2002 and headquartered in Richmond, Virginia, the firm operates across all 50 states, serves more than 5,000 clients, and pays over 140,000 employees every week. For companies evaluating BPO company USA options in the back office and HR space, Dominion Payroll covers workforce operations end to end, and the platform is built to grow with the business. The service list covers every stage of the employee lifecycle. Payroll and time management includes scheduling, physical and biometric time clocks, tax filing, and general ledger integration. Benefits administration covers open enrollment, benefits reconciliation, ACA reporting, carrier connections, and COBRA, HSA, and FSA management. Talent acquisition runs from applicant tracking and background screening through onboarding and offboarding. Talent management adds predictive people analytics, Share and Perform, a learning management system, expense management, ZayZoon earned wage access, and giving and volunteering programs. Additional services include 401k plans and merchant services, keeping the scope well beyond what typical payroll software offers. Two HR support options extend the outsourcing model further. DP Boost HR and DP Assist give clients access to fractional HR professionals who can fill gaps or take administrative work off internal teams entirely. Beyond human support, Dominion Payroll runs AI agents assigned to specific HR outcomes, including payroll accuracy, benefits enrollment, compliance, retention, and onboarding. These agents work alongside human staff with deep HCM expertise, making the firm an AI-ready BPO for employers who want both technology and people accountable on the same account. This is not customer support or call center USA work. It is workforce management with a back office foundation. Clients range from 5 to 5,000 employees and come from logistics, education, healthcare, non-profits, hospitality, and wellness. The firm also builds strategic partnerships with CPA firms, franchises, banks, and private equity groups, giving those partners a payroll, HR, and benefits platform to bring to their own clients and portfolio companies. The entire operation runs on iSolved, a single sign-on platform that Dominion Payroll customizes for each client, providing access to the full employee database for reporting and analytics. A local hub model supports nationwide delivery, and the team operates with a service-first, GSD mindset. To see whether this back office and HR outsourcing provider fits your workforce, connect with Dominion Payroll through BPOAI.ai and request a quote.