Delegate CX

Delegate CX (DCX) is a Dallas, Texas hiring partner that helps U. S. Businesses add dedicated, full-time remote team members based in the Philippines. Instead of buying hours from a traditional call center USA buyers may be used to, you get a named person who joins your team, works your processes, and stays. DCX handles the recruiting, onboarding, training, and ongoing development, so the outsourcing work lands on their side and the extra capacity lands on yours. The roles cover the entry-level seats that eat up a manager's week. DCX hires customer service representatives and sales support staff, bookkeepers and back office administrators, graphic designers, and general admin support. Each hire is full-time and dedicated to one client. Pricing starts at $2,195 a month per team member, which makes the math simple for a small or midsize business comparing a BPO company USA option against a local hire. The process is built around the company's trademarked 4D method. DCX states that it can hire and onboard a trained team member in about four weeks. Clients describe the onboarding as detailed and structured, and several say the main result was time back. One client reports gaining 30 to 35 hours a week. Another says bills and bookkeeping are now handled without supervision. A third credits the added customer support with keeping service standards steady during growth. DCX reports more than 600 clients and over 2,200 team members placed with growing U. S. Companies. Its client base is mainly U. S. Small and midsize businesses, and the site calls out roofing companies specifically, with a dedicated offer for trained support staff in that trade. Client testimonials also come from retail, manufacturing, promotional products, and B2B software firms. Operationally, the company runs a U. S. Team that supports clients alongside a Philippine operation, DCX PH, that recruits, trains, and retains the talent. DCX positions itself as people-first and invests in culture and career paths for its Philippine staff, which it ties directly to retention for clients. For buyers planning an AI-ready BPO setup, the dedicated-hire model means your tools, data, and workflows stay in your own systems rather than a vendor's. If you need a reliable customer support, back office, or sales support hire without running the search yourself, Delegate CX is worth a conversation. Reach out through the profile to request a quote or ask about roles for your business.