Crave Practice Management

Crave Practice Management is a Fort Lauderdale-based medical billing company that handles the complete revenue cycle for individual physicians and small group practices. The firm takes on the full weight of insurance and patient billing so providers can focus on patient care while their practice gets paid faster and more completely. The service offering covers every stage of the billing process. Before a single claim goes out the door, Crave's advanced claims scrubber reviews each submission to identify coding errors and omissions. This step carries real financial weight: coding errors cost physicians across the industry more than $6 billion annually, and catching them upstream means fewer denials and faster reimbursement. From there, the team handles claim adjudication, actively monitoring EOBs and carrier payments to push collection rates above the industry's typical 70% baseline. Claims that stall or come back underpaid get systematic follow-up until they are resolved. On the patient side, Crave sends monthly statements, runs an automated collection letter system, and assigns dedicated staff to handle billing inquiries and follow-up calls. Payments are verified and posted promptly. The firm also works with practice staff to develop customized forms such as superbills, and provides internet-based remote access so providers have full, real-time visibility into patient data, current charges, balances, and financial performance. Custom and standard management reports round out the back-office outsourcing package, giving practices the financial analysis they need without building an internal reporting function. Crave's clients are individual practitioners and small group medical practices that need professional billing support without the overhead of a full in-house billing department. For these providers, outsourcing revenue cycle work to a dedicated partner is a practical way to improve cash flow and lower operating costs at the same time. The company is led by founder Erol Zeren, who oversees day-to-day operations including claims scrubbing, denial management, and patient communications, in close partnership with CFO Alex De Marchena. De Marchena brings the kind of financial strategy and analytical oversight that smaller practices rarely get from a billing vendor. Together, they position Crave as a BPO company USA practices can treat as an extension of their own team rather than an outside vendor, with communication and reporting shaped around each practice's specific workflow. Practices in the Fort Lauderdale area and beyond that want to reduce billing errors, recover more revenue, and free up staff time are welcome to contact Crave Practice Management to talk through their situation and get a sense of how the firm's medical billing RCM services could fit their practice.