Brown & Meyers, Inc.

Brown & Meyers, Inc. Is a U. S.-owned transcription and back office outsourcing company that has served medical, legal, insurance, and government clients since 1994. Every document is processed entirely on American soil by U. S. Citizens, making the company one of the few BPO company USA options that can genuinely guarantee domestic-only handling from start to finish. For organizations where a data breach carries legal, regulatory, or reputational consequences, that distinction matters. The company's transcription services span four specialized verticals. Medical clients access physician dictation through WebChart and receive fully HIPAA-compliant document workflows. Insurance clients get dedicated independent medical exam (IME) transcription that supports both field consultants and claims operations. Legal and law enforcement clients can choose from multiple recognized transcription styles. Government and military agencies are served under formal capability statements, and Brown & Meyers holds Level 1 security clearance from Pratt & Whitney (UTC). Document imaging rounds out the service portfolio, an area where founder Kate Meyers holds a CompTIA Certified Document Imaging Architect (CDIA+) credential. Brown & Meyers works with hospitals, acute care facilities, insurance carriers, law firms, law enforcement agencies, and federal and state governmental entities nationwide. Client relationships here tend to run long. Physician groups have worked with the team for over 20 years. Unum's Long Term Care Division brought Brown & Meyers on-site to transition more than 5,000 paper claims into their imaging system, a project that required the firm to supply both equipment and staff at the client's location. That kind of tenure and operational flexibility is what separates a long-term back office partner from a transactional vendor. Two features define how the company operates. First, a strict no-offshore policy: no document leaves the United States, and no work is routed through a first-draft offshore process before returning to domestic review. Second, a dedicated-account model: each client has their own transcriptionist or team rather than being pushed through a shared typing pool. Security measures include encrypted databases, automated purging of Protected Health Information, secure email, secure fax, and unannounced quality audits alongside annual staff training. Founded by Kate Meyers, a Registered Professional Court Reporter with an MBA from Babson College, Brown & Meyers operates from offices in Scarborough, Maine and Bluffton, South Carolina. Organizations looking to outsource transcription and back office work to a proven, compliant U. S. BPO can request a quote directly at brownmeyers.com.